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Compare Microsoft Clarity and Mouseflow 
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At a Glance
Market Segments
Small-Business (62.2% of reviews)
Small-Business (68.0% of reviews)
Entry-Level Pricing
No pricing available
Free 500 Sessions Per Month
Microsoft Clarity
Star Rating
(46)4.5 out of 5
Market Segments
Small-Business (62.2% of reviews)
Pros & Cons
Entry-Level Pricing
No pricing available
Learn more about Microsoft ClarityMouseflow
Star Rating
(689)4.6 out of 5
Market Segments
Small-Business (68.0% of reviews)
Pros & Cons
Entry-Level Pricing
Free 500 Sessions Per Month
Free Trial is available
Browse all 5 pricing plansSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- Users report that Mouseflow excels in Quality of Support with a score of 9.0, while Microsoft Clarity falls behind at 7.9. Reviewers mention that Mouseflow's support team is responsive and helpful, making it easier to resolve issues quickly.
- Reviewers mention that Mouseflow offers superior Session Replays with a score of 8.9 compared to Microsoft Clarity's 9.2. However, users on G2 appreciate Clarity's session replay feature for its clarity and ease of use, indicating that both products have their strengths in this area.
- Users say that Mouseflow's Heat Maps feature is highly rated at 9.0, providing detailed insights into user interactions. In contrast, Microsoft Clarity also scores 9.0, but reviewers mention that Clarity's heat maps are more intuitive and easier to interpret.
- G2 users report that Mouseflow's Frustration Tracking feature scores 8.0, indicating a solid performance, while Microsoft Clarity's score of 7.1 suggests it may not capture user frustration as effectively. Reviewers mention that Mouseflow's ability to identify user pain points is a significant advantage.
- Users on G2 highlight that Mouseflow's Custom Event Tracking feature scores 7.8, which is lower than expected, while Microsoft Clarity's tracking capabilities are noted for being straightforward and user-friendly, even if they score slightly lower overall.
- Reviewers mention that Mouseflow's Real-Time Reporting feature is rated at 8.5, providing timely insights, while Microsoft Clarity's reporting capabilities, although slightly lower at 8.1, are praised for their simplicity and effectiveness in tracking campaign performance.
Pricing
Entry-Level Pricing
Microsoft Clarity
No pricing availableMouseflow
Free Forever
Free
500 Sessions Per Month
Start spotting friction and drop-offs on limited traffic.
- 1 website project
- 1 conversion funnel analytics
- 1 month data retention
Free Trial
Microsoft Clarity
No trial information availableMouseflow
Free Trial is available
Ratings
Meets Requirements
8.9
36
8.8
515
Ease of Use
9.1
38
8.8
524
Ease of Setup
9.5
22
9.0
340
Ease of Admin
9.4
16
9.0
281
Quality of Support
8.0
25
9.0
407
Has the product been a good partner in doing business?
9.3
15
8.9
252
Product Direction (% positive)
10.0
32
8.6
467
Features by Category
Metrics
Not enough data
8.5
169
Not enough data
8.4
169
Not enough data
8.4
178
Not enough data
8.4
171
Not enough data
7.9
157
Not enough data
7.8
144
Not enough data
7.7
144
Not enough data
8.2
159
Not enough data
7.9
159
Reporting
Not enough data
Feature Not Available
Not enough data
7.7
147
Not enough data
Feature Not Available
Not enough data
7.5
146
Not enough data
7.7
154
Not enough data
7.7
141
Not enough data
8.0
157
Other
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
7.7
136
Not enough data
Feature Not Available
Not enough data
7.0
123
Not enough data
Feature Not Available
Agentic AI - Digital Analytics
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Administration
Not enough data
7.5
116
Not enough data
7.6
118
Not enough data
8.1
145
Not enough data
8.3
137
User Behavior
8.9
17
8.7
233
|
Verified
8.0
17
8.7
231
|
Verified
7.7
15
7.9
217
|
Verified
A/B Testing
6.9
16
7.7
176
|
Verified
Feature Not Available
6.8
139
|
Verified
7.9
17
8.0
183
|
Verified
7.1
15
7.4
142
|
Verified
Visitor Information
7.4
17
7.9
193
|
Verified
6.5
13
7.8
175
|
Verified
Agentic AI - Session Replay
Not enough data
7.8
6
Product Analytics
Not enough data
7.3
60
Not enough data
7.9
65
Not enough data
7.4
64
Not enough data
8.0
67
Not enough data
7.9
53
Not enough data
7.3
54
Not enough data
7.7
52
Not enough data
7.3
55
Agentic AI - Product Analytics
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Analytics
Not enough data
8.3
87
Not enough data
8.4
99
Not enough data
8.3
88
Not enough data
7.8
80
Not enough data
7.8
80
Not enough data
Feature Not Available
Administration
Not enough data
7.8
74
Not enough data
7.2
75
Not enough data
7.6
78
Generative AI
Not enough data
6.5
43
Agentic AI - E-Commerce Analytics
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Platform Basics
Not enough data
7.6
11
Not enough data
7.4
11
Not enough data
7.7
10
Not enough data
7.7
10
Not enough data
7.8
10
Agentic AI - Customer Journey Mapping
Not enough data
8.7
5
Generative AI
Not enough data
6.3
10
Not enough data
6.7
10
Survey Management
Not enough data
7.6
21
Not enough data
7.6
22
Not enough data
8.0
23
Not enough data
8.1
23
Process Management
Not enough data
7.9
22
Not enough data
7.9
21
Not enough data
8.7
22
Not enough data
Feature Not Available
System Management
Not enough data
8.7
20
Not enough data
Feature Not Available
Agentic AI - Heatmap Tools
Not enough data
8.1
6
Not enough data
7.8
6
Not enough data
8.3
6
Not enough data
7.2
6
Not enough data
7.5
6
Not enough data
8.6
6
Analysis
8.5
18
8.2
226
7.8
16
8.0
201
8.2
17
8.3
221
7.8
17
8.2
210
8.2
17
8.4
231
Reporting
8.9
18
9.1
260
9.0
17
8.9
260
8.5
18
8.7
239
7.6
18
8.1
208
Marketing Operations
Not enough data
6.9
73
Not enough data
8.0
81
Not enough data
7.9
82
Not enough data
8.1
77
Not enough data
7.0
69
Not enough data
Feature Not Available
Campaign Activity
Not enough data
7.8
83
Not enough data
8.2
92
Not enough data
7.4
76
Not enough data
7.5
75
Not enough data
7.5
74
Not enough data
Feature Not Available
Agentic AI - Marketing Analytics
Not enough data
9.0
5
Not enough data
8.7
5
Not enough data
7.7
5
Categories
Categories
Shared Categories
Microsoft Clarity and Mouseflow are categorized as Heatmap Tools and Session Replay
Unique Categories
Microsoft Clarity has no unique categories
Mouseflow is categorized as E-Commerce Analytics, Product Analytics, Marketing Analytics, Enterprise Feedback Management, Digital Analytics, and Customer Journey Mapping
Reviews
Reviewers' Company Size
Microsoft Clarity
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Mouseflow
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Information Technology and Services
26.1%
Marketing and Advertising
15.2%
Computer Software
15.2%
Non-Profit Organization Management
4.3%
Financial Services
4.3%
Other
34.8%
Marketing and Advertising
10.4%
Computer Software
7.4%
Retail
5.1%
Information Technology and Services
4.8%
Health, Wellness and Fitness
3.9%
Other
68.3%
Discussions
How can I customize the dashboard to what I would like at a very simplified high level overview?
1 Comment
MC
Hi Andrea!
Thanks for the inquiry, we currently don't support this feature. We will take this feedback into consideration for our future roadmap. Read more
What is Microsoft Clarity used for?
1 Comment
RM
To monitor the user behaviour of the website and tracking the heatmap of the entire website.Read more
Microsoft Clarity has no more discussions with answers
What is Mouseflow used for?
2 Comments
JM
Mouse flow is a behavioural analytic solution to help identify and work out friction on your web pages. Read more
Why can't record all sessions
1 Comment
EC
Hello!
Mouseflow is designed to record all of your visitors' sessions, so there seems to be something going on preventing you to do so.
We’d like an...Read more
Why the amount of recordings is the same as heatmaps? And why the credits are too low?
1 Comment
Official Response from Mouseflow
Hi Rocio, there seems to be some confusion. For $49/mo Crazy Egg offers 500 recordings and 75,000 page views. On a cheaper plan (29$/mo) Mouseflow offers...Read more
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