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At a Glance
Market Segments
Mid-Market (41.6% of reviews)
Small-Business (43.3% of reviews)
Entry-Level Pricing
No pricing available
Starting at $24.90
Microsoft Intune Enterprise Application Management
Star Rating
(224)4.5 out of 5
Market Segments
Mid-Market (41.6% of reviews)
Pros & Cons
Entry-Level Pricing
No pricing available
Learn more about Microsoft Intune Enterprise Application ManagementTeamViewer
Star Rating
(3,706)4.5 out of 5
Market Segments
Small-Business (43.3% of reviews)
Pros & Cons
Entry-Level Pricing
Starting at $24.90
Free Trial is available
Browse all 4 pricing plansSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- Users report that TeamViewer excels in remote access capabilities, with a score of 9.8, making it a preferred choice for those needing reliable and efficient remote support. In contrast, Microsoft Intune's remote access scored lower at 7.9, indicating it may not be as robust for this specific function.
- Reviewers mention that TeamViewer's multi-session handling feature, rated at 9.0, allows users to manage multiple remote sessions seamlessly, which is particularly beneficial for IT support teams. Microsoft Intune, while strong in device management, does not focus on this aspect, leading to a less favorable experience for users needing simultaneous remote sessions.
- G2 users highlight TeamViewer's ease of use with a score of 9.1, making it accessible for users of all technical levels. In comparison, Microsoft Intune's ease of use is rated at 8.6, suggesting that it may require a steeper learning curve for some users.
- Reviewers say that TeamViewer's file sharing capabilities, rated at 9.1, are highly praised for their simplicity and effectiveness, allowing for quick and secure file transfers during remote sessions. Microsoft Intune, while offering file management features, does not match this level of user satisfaction.
- Users on G2 report that TeamViewer's quality of support is rated at 8.6, with many praising the responsiveness and helpfulness of the support team. In contrast, Microsoft Intune's support quality is rated lower at 8.3, indicating potential areas for improvement in customer service.
- Reviewers mention that TeamViewer's device management features score an impressive 9.5, making it a strong contender for businesses needing comprehensive device control. Microsoft Intune, while also effective in device management, scored 8.4, suggesting that TeamViewer may offer a more user-friendly experience in this area.
Pricing
Entry-Level Pricing
Microsoft Intune Enterprise Application Management
No pricing availableTeamViewer
Remote Access
Starting at $24.90
Ideal for on-the-go professionals looking for an economical, easy remote work solution.
- 1 Licensed User
- 1 Concurrent connection (channel)
- 3 Managed devices
Free Trial
Microsoft Intune Enterprise Application Management
No trial information availableTeamViewer
Free Trial is available
Ratings
Meets Requirements
9.0
163
9.1
2,979
Ease of Use
8.6
164
9.1
3,122
Ease of Setup
8.3
121
9.1
925
Ease of Admin
8.6
119
8.9
677
Quality of Support
8.3
156
8.7
2,557
Has the product been a good partner in doing business?
8.9
117
8.6
634
Product Direction (% positive)
9.4
161
8.7
2,873
Features by Category
Communication
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Content Management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Productivity Tools
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Administration
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Inventory Management - Remote Monitoring & Management (RMM)
Not enough data
9.4
50
Not enough data
8.6
7
Not enough data
8.9
6
Monitoring and Management
Not enough data
9.2
49
Not enough data
9.2
49
Not enough data
9.0
50
Not enough data
9.1
50
Not enough data
8.6
7
IT Operations & Workflow - Remote Monitoring & Management (RMM)
Not enough data
7.9
7
Service Management
Not enough data
9.4
50
Not enough data
8.8
7
Not enough data
7.6
7
Agentic AI - Remote Monitoring & Management (RMM)
Not enough data
7.9
8
Not enough data
8.3
8
Not enough data
8.3
8
Not enough data
7.9
8
Not enough data
8.3
8
Not enough data
8.3
8
Not enough data
8.5
8
Presenter Tools
Not enough data
8.9
863
Not enough data
8.5
786
Not enough data
9.1
935
|
Verified
Not enough data
8.8
834
|
Verified
Conferencing Options
Not enough data
8.7
797
|
Verified
Not enough data
8.7
809
|
Verified
Not enough data
8.7
792
|
Verified
Application Tools
Not enough data
8.8
870
|
Verified
Not enough data
8.9
825
|
Verified
Not enough data
8.7
807
|
Verified
Agentic AI - Screen Sharing
Not enough data
7.9
38
Scope
8.7
57
10.0
5
8.5
57
10.0
5
Security
8.4
56
10.0
5
8.8
56
9.3
5
8.9
56
10.0
5
Management
8.7
58
9.7
5
9.0
57
9.7
5
8.9
57
9.7
5
8.6
56
10.0
5
8.4
52
10.0
5
Agentic AI - Unified Endpoint Management (UEM)
6.7
6
Not enough data
7.8
6
Not enough data
8.3
6
Not enough data
7.5
6
Not enough data
6.4
6
Not enough data
8.1
6
Not enough data
8.3
6
Not enough data
Functionality
Not enough data
9.3
16
Not enough data
9.2
15
Not enough data
9.0
17
Not enough data
9.1
17
Monitoring - Network Monitoring
Not enough data
8.1
7
Not enough data
9.0
7
Not enough data
9.3
7
Management
Not enough data
9.2
16
Not enough data
9.3
16
Not enough data
9.1
17
Analytics - Network Monitoring
Not enough data
8.6
7
Not enough data
8.6
7
Security - Network Monitoring
Not enough data
9.0
7
Not enough data
9.3
7
Not enough data
8.8
7
Network Performance - Network Monitoring
Not enough data
8.6
7
Not enough data
9.3
7
AI Automation - Network Monitoring
Not enough data
8.9
6
Not enough data
9.0
7
Not enough data
9.0
7
Agentic AI - Network Monitoring
Not enough data
8.9
6
Not enough data
9.4
6
Not enough data
9.4
6
Not enough data
9.4
6
Not enough data
9.2
6
Not enough data
9.2
6
Not enough data
8.9
6
Asset Inventory
Not enough data
8.4
27
Not enough data
8.4
27
Not enough data
8.4
26
Not enough data
7.4
25
Not enough data
8.4
27
Generative AI
Not enough data
7.9
20
Not enough data
7.8
20
Agentic AI - IT Asset Management
Not enough data
8.0
15
Not enough data
8.0
15
Not enough data
8.2
15
Not enough data
7.8
15
Not enough data
7.9
15
Not enough data
8.1
15
Not enough data
7.9
15
Management
Not enough data
9.1
26
Not enough data
8.7
26
Not enough data
8.3
21
Not enough data
7.6
23
ServiceNow Apps
Not enough data
9.3
132
Not enough data
9.3
133
Agentic AI - ServiceNow Store Apps
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Administration
Not enough data
9.2
547
Not enough data
9.1
539
Not enough data
8.9
489
Not enough data
9.0
515
Not enough data
8.9
500
Not enough data
9.0
507
Maintenance
Not enough data
9.0
503
Not enough data
8.9
469
Communication
Not enough data
9.0
500
Not enough data
8.6
445
Not enough data
8.7
448
Not enough data
8.8
470
Security
Not enough data
9.0
462
Not enough data
9.0
467
Device Support
Not enough data
8.9
495
Not enough data
9.1
502
Not enough data
9.1
502
Performance
Not enough data
9.0
474
Administration
Not enough data
9.2
22
Not enough data
9.1
21
Not enough data
9.3
22
Security
Not enough data
9.2
21
Not enough data
8.9
19
Generative AI
8.0
45
Not enough data
Agentic AI - SAP Store
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
System Control
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Vulnerability Prevention
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Security Management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Platform - Mobile Device Management (MDM)
Not enough data
8.7
29
Operating System
Not enough data
9.5
31
Not enough data
9.1
29
Not enough data
8.8
31
Management
Not enough data
8.8
30
Not enough data
8.5
30
Not enough data
9.0
28
Not enough data
8.5
28
Not enough data
8.8
30
Security
Not enough data
8.7
29
Not enough data
8.9
31
Agentic AI - Mobile Device Management (MDM)
Not enough data
9.2
6
Not enough data
8.9
6
Not enough data
9.4
6
Not enough data
8.9
6
Not enough data
8.3
6
Not enough data
8.6
6
Not enough data
8.3
6
Analysis
Not enough data
8.9
18
Platform
Not enough data
9.2
19
Not enough data
9.0
17
Not enough data
9.1
17
Not enough data
8.8
17
Not enough data
9.5
17
Security
Not enough data
9.2
17
Not enough data
9.3
15
Not enough data
9.2
15
Not enough data
9.7
15
Not enough data
9.1
15
Agentic AI - Enterprise IT Management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Administration
Not enough data
8.8
1394
Not enough data
8.7
1305
Not enough data
8.6
1301
Not enough data
8.6
1282
Not enough data
8.7
1319
Not enough data
8.7
1392
Not enough data
8.9
1459
Platform
Not enough data
8.9
1407
Not enough data
8.7
1366
Not enough data
8.7
1331
Not enough data
9.1
1494
Security
Not enough data
8.6
1193
Not enough data
8.8
1339
Not enough data
8.7
1282
Categories
Categories
Shared Categories
Microsoft Intune Enterprise Application Management and TeamViewer are categorized as Unified Endpoint Management (UEM)
Unique Categories
Microsoft Intune Enterprise Application Management is categorized as Endpoint Management
Reviews
Reviewers' Company Size
Microsoft Intune Enterprise Application Management
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
TeamViewer
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Information Technology and Services
28.2%
Financial Services
5.3%
Computer & Network Security
5.3%
Computer Software
4.8%
Non-Profit Organization Management
3.8%
Other
52.6%
Information Technology and Services
16.4%
Computer Software
10.4%
Marketing and Advertising
4.2%
Consumer Services
3.1%
Telecommunications
3.1%
Other
62.8%
Alternatives
Discussions
What is Microsoft Intune used for?
4 Comments
AM
An MDM solution that allows your company to manage resources and devices.Read more
Is Microsoft Intune free?
2 Comments
AM
Free for 30 days. There are other pricing packages available.
Read more
Can i access the mobile phone devices through remote desktop ?
5 Comments
AZ
Yes, you can generally remote in to mobile devices, but the connection (at least in the case of iOS devices) is view only. You cannot control the mobile...Read more
Somewhat expensive licenses?
4 Comments
G2
You may logon to your teamviewer account on the teamviewer website to manage your licenses, there you will see an overview of available licenses, used...Read more
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