# Microsoft Intune Enterprise Application Management vs Syncro Comparison
---
## AI Generated Summary
- **G2 reviewers report** that Microsoft Intune Enterprise Application Management excels in providing a comprehensive solution for application lifecycle management, with users appreciating its ability to manage the entire infrastructure from a single portal. This seamless integration with the Microsoft ecosystem simplifies app deployment and updates, making it a strong choice for larger organizations.
- **Users say** that Syncro shines in its user-friendly interface and quick remote access capabilities, allowing teams to efficiently check asset information and deploy software. The ability to launch remote connections in seconds has been highlighted as a significant productivity booster, particularly for managed service providers.
- **Reviewers mention** that while both products have similar star ratings, Microsoft Intune's higher G2 Score indicates a stronger overall user satisfaction. Users have noted that Intune makes it easier to deploy and manage devices across an organization, which can be crucial for enterprises with complex needs.
- **According to verified reviews** , Syncro is praised for its simplicity compared to other tools, making it a preferred choice for small businesses. Users appreciate the customizable ticketing system and the native communication features, which enhance team collaboration and streamline support processes.
- **G2 reviewers highlight** that Microsoft Intune's implementation process is generally smooth, with users noting the intuitive onboarding wizard that helps new users get started quickly. This can be particularly beneficial for larger organizations looking to minimize downtime during setup.
- **Users report** that while Syncro offers quick support response times, Microsoft Intune's support quality is also well-regarded, with users feeling that both products provide adequate assistance. However, Intune's extensive documentation and resources may give it an edge for organizations needing detailed guidance.



| | Microsoft Intune Enterprise Application Management | Syncro | 
|---|---|---|
| **Star Rating** | 4.5 out of 5 | 4.5 out of 5 | 
| **Total Reviews** | 266 | 501 | 
| **Largest Market Segment** | Enterprise (41.4% of reviews) | Small-Business (89.8% of reviews) | 
| **Entry Level Price** | No pricing available | $129.00 Per Month | 

---
## Top Pros & Cons

### Microsoft Intune Enterprise Application Management

Pros:
- Centralized Management (21 reviews)
- Security (21 reviews)

Cons:
- Setup Complexity (13 reviews)
- Complexity (12 reviews)

### Syncro

Pros:
- Ease of Use (245 reviews)
- Features (159 reviews)

Cons:
- Missing Features (107 reviews)
- Improvement Needed (83 reviews)

---
## Ratings Comparison
| Rating | Microsoft Intune Enterprise Application Management | Syncro | 
|---|---|---|
  | **Meets Requirements** | 9.0 (193 reviews) | 8.8 (348 reviews) | 
  | **Ease of Use** | 8.6 (194 reviews) | 8.8 (356 reviews) | 
  | **Ease of Setup** | 8.3 (150 reviews) | 8.7 (315 reviews) | 
  | **Ease of Admin** | 8.6 (136 reviews) | 8.9 (257 reviews) | 
  | **Quality of Support** | 8.4 (185 reviews) | 8.5 (322 reviews) | 
  | **Has the product been a good partner in doing business?** | 8.9 (133 reviews) | 9.1 (252 reviews) | 
  | **Product Direction (% positive)** | 9.4 (186 reviews) | 9.1 (347 reviews) | 

---
## Pricing

### Microsoft Intune Enterprise Application Management

#### Entry-Level Pricing

No pricing available

#### Free Trial

No information available

### Syncro

#### Entry-Level Pricing

Plan: Core

Price: $129.00 Per Month

Description: Pricing per user / month

Key Features:
- Fully integrated RMM & PSA
- Unlimited RMM agents for Windows & Mac devices
- Powerful scripting engine

[Browse all 2 editions](https://www.g2.com/products/syncro/pricing)

#### Free Trial

Yes

---
## Features Comparison By Category

### Remote Monitoring & Management (RMM)

| Product | Score | Reviews |
|---|---|---|
| **Microsoft Intune Enterprise Application Management** | N/A | N/A |
| **Syncro** | 7.4/10 | 306 |

#### Inventory Management - Remote Monitoring & Management (RMM)

| Feature | Microsoft Intune Enterprise Application Management | Syncro | 
|---|---|---|
| **Device Management** | Not enough data | 8.9 (290 reviews) | 
| **Asset Management** | Not enough data | 8.7 (49 reviews) | 
| **ITIL Policy Compliance** | Not enough data | 8.0 (33 reviews) | 

#### Monitoring and Management

| Feature | Microsoft Intune Enterprise Application Management | Syncro | 
|---|---|---|
| **Remote Monitoring** | Not enough data | 8.9 (284 reviews) | 
| **Asset Tracking** | Not enough data | 8.5 (279 reviews) | 
| **Application Deployment** | Not enough data | 8.3 (274 reviews) | 
| **Patch Management** | Not enough data | 8.2 (282 reviews) | 
| **Asset Tracking** | Not enough data | 8.9 (41 reviews) | 

#### IT Operations & Workflow - Remote Monitoring & Management (RMM)

| Feature | Microsoft Intune Enterprise Application Management | Syncro | 
|---|---|---|
| **Workflow Management** | Not enough data | 8.8 (45 reviews) | 

#### Service Management

| Feature | Microsoft Intune Enterprise Application Management | Syncro | 
|---|---|---|
| **Remote Access** | Not enough data | 8.7 (279 reviews) | 
| **Service Management (Issue Prioritization)** | Not enough data | 8.1 (34 reviews) | 
| **Ticketing** | Not enough data | 8.8 (56 reviews) | 

#### Agentic AI - Remote Monitoring & Management (RMM)

| Feature | Microsoft Intune Enterprise Application Management | Syncro | 
|---|---|---|
| **Autonomous Task Execution** | Not enough data | 5.6 (27 reviews) | 
| **Multi-step Planning** | Not enough data | 5.3 (26 reviews) | 
| **Cross-system Integration** | Not enough data | 5.9 (28 reviews) | 
| **Adaptive Learning** | Not enough data | 5.4 (27 reviews) | 
| **Natural Language Interaction** | Not enough data | 5.1 (26 reviews) | 
| **Proactive Assistance** | Not enough data | 5.0 (26 reviews) | 
| **Decision Making** | Not enough data | 5.1 (26 reviews) | 

### Unified Endpoint Management (UEM)

| Product | Score | Reviews |
|---|---|---|
| **Microsoft Intune Enterprise Application Management** | 8.2/10 | 98 |
| **Syncro** | N/A | N/A |

#### Scope

| Feature | Microsoft Intune Enterprise Application Management | Syncro | 
|---|---|---|
| **Endpoint Inclusiveness** | 8.8 (64 reviews) | Not enough data | 
| **Multi-OS Support** | 8.5 (68 reviews) | Not enough data | 

#### Security

| Feature | Microsoft Intune Enterprise Application Management | Syncro | 
|---|---|---|
| **Reporting and Alerts** | 8.3 (66 reviews) | Not enough data | 
| **Endpoint Protection** | 8.9 (68 reviews) | Not enough data | 
| **Remote Wiping** | 9.0 (63 reviews) | Not enough data | 

#### Management

| Feature | Microsoft Intune Enterprise Application Management | Syncro | 
|---|---|---|
| **Device Enrollment** | 8.9 (70 reviews) | Not enough data | 
| **Device Configuration** | 9.1 (70 reviews) | Not enough data | 
| **Device Compliance** | 8.9 (68 reviews) | Not enough data | 
| **Usage Information** | 8.8 (64 reviews) | Not enough data | 
| **Data Separation** | 8.5 (57 reviews) | Not enough data | 

#### Agentic AI - Unified Endpoint Management (UEM)

| Feature | Microsoft Intune Enterprise Application Management | Syncro | 
|---|---|---|
| **Autonomous Task Execution** | 6.3 (9 reviews) | Not enough data | 
| **Multi-step Planning** | 7.5 (8 reviews) | Not enough data | 
| **Cross-system Integration** | 8.8 (15 reviews) | Not enough data | 
| **Adaptive Learning** | 7.1 (8 reviews) | Not enough data | 
| **Natural Language Interaction** | 6.9 (8 reviews) | Not enough data | 
| **Proactive Assistance** | 8.0 (9 reviews) | Not enough data | 
| **Decision Making** | 7.7 (8 reviews) | Not enough data | 

### Professional Services Automation

| Product | Score | Reviews |
|---|---|---|
| **Microsoft Intune Enterprise Application Management** | N/A | N/A |
| **Syncro** | 6.5/10 | 175 |

#### Customer Management

| Feature | Microsoft Intune Enterprise Application Management | Syncro | 
|---|---|---|
| **Customer Profiles** | Not enough data | 8.4 (157 reviews) | 
| **Sales** | Not enough data | 7.0 (147 reviews) | 
| **Marketing** | Not enough data | 6.2 (145 reviews) | 
| **Client Portal** | Not enough data | 7.4 (154 reviews) | 

#### Project Management

| Feature | Microsoft Intune Enterprise Application Management | Syncro | 
|---|---|---|
| **Project Planning** | Not enough data | 6.1 (148 reviews) | 
| **Project Tracking** | Not enough data | 6.2 (149 reviews) | 
| **Resource Definition** | Not enough data | 6.5 (145 reviews) | 
| **Resource Management** | Not enough data | 6.6 (144 reviews) | 

#### Accounting

| Feature | Microsoft Intune Enterprise Application Management | Syncro | 
|---|---|---|
| **Revenue Recognition** | Not enough data | 6.9 (145 reviews) | 
| **Invoice Management** | Not enough data | 7.7 (155 reviews) | 
| **Payments** | Not enough data | 7.2 (153 reviews) | 
| **Project Accounting** | Not enough data | 6.3 (139 reviews) | 
| **Budget Tracking** | Not enough data | 6.1 (137 reviews) | 

#### Portfolio Management

| Feature | Microsoft Intune Enterprise Application Management | Syncro | 
|---|---|---|
| **Portfolio Definition** | Not enough data | 6.3 (137 reviews) | 
| **Portfolio Performance** | Not enough data | 6.2 (136 reviews) | 
| **Risk** | Not enough data | 6.3 (138 reviews) | 
| **Portfolio Mix** | Not enough data | 6.1 (134 reviews) | 

#### Analytics

| Feature | Microsoft Intune Enterprise Application Management | Syncro | 
|---|---|---|
| **Forecasting** | Not enough data | 6.2 (133 reviews) | 
| **Reporting** | Not enough data | 7.3 (149 reviews) | 
| **KPIs** | Not enough data | 6.6 (134 reviews) | 

#### Administration

| Feature | Microsoft Intune Enterprise Application Management | Syncro | 
|---|---|---|
| **Standard Integrations** | Not enough data | 7.5 (152 reviews) | 
| **Workflow** | Not enough data | 7.3 (147 reviews) | 
| **Access Management** | Not enough data | 8.0 (147 reviews) | 

#### Platform

| Feature | Microsoft Intune Enterprise Application Management | Syncro | 
|---|---|---|
| **APIs** | Not enough data | 7.7 (143 reviews) | 
| **Internationalization** | Not enough data | 7.0 (132 reviews) | 
| **Performance and Reliability** | Not enough data | 8.9 (149 reviews) | 
| **Mobile** | Not enough data | 6.8 (143 reviews) | 
| **Offline Access** | Not enough data | 5.0 (134 reviews) | 

#### Generative AI

| Feature | Microsoft Intune Enterprise Application Management | Syncro | 
|---|---|---|
| **AI Text Generation** | Not enough data | 5.2 (52 reviews) | 
| **AI Text Summarization** | Not enough data | 5.1 (50 reviews) | 

#### Artificial Intelligence - Professional Services Automation

| Feature | Microsoft Intune Enterprise Application Management | Syncro | 
|---|---|---|
| **Predictive Forecasting** | Not enough data | 4.9 (13 reviews) | 
| **Smart task suggestions** | Not enough data | 4.8 (14 reviews) | 
| **Automated workflows** | Not enough data | 5.8 (16 reviews) | 

#### Agentic AI - Professional Services Automation

| Feature | Microsoft Intune Enterprise Application Management | Syncro | 
|---|---|---|
| **Adaptive Learning** | Not enough data | 5.2 (14 reviews) | 
| **Proactive Assistance** | Not enough data | 5.1 (13 reviews) | 

### Remote Support

| Product | Score | Reviews |
|---|---|---|
| **Microsoft Intune Enterprise Application Management** | N/A | N/A |
| **Syncro** | 7.6/10 | 221 |

#### Administration

| Feature | Microsoft Intune Enterprise Application Management | Syncro | 
|---|---|---|
| **Screen Sharing** | Not enough data | 8.4 (203 reviews) | 
| **File Sharing** | Not enough data | 8.4 (199 reviews) | 
| **Session Recording** | Not enough data | 7.2 (181 reviews) | 
| **Unattended Remote Access** | Not enough data | 9.0 (207 reviews) | 
| **Multi - Session Handling** | Not enough data | 8.2 (196 reviews) | 
| **Multi-Monitor Support** | Not enough data | 8.1 (200 reviews) | 

#### Maintenance

| Feature | Microsoft Intune Enterprise Application Management | Syncro | 
|---|---|---|
| **Remote Reboot** | Not enough data | 8.9 (213 reviews) | 
| **Remote Printing** | Not enough data | 7.6 (174 reviews) | 

#### Communication 

| Feature | Microsoft Intune Enterprise Application Management | Syncro | 
|---|---|---|
| **Text Chat** | Not enough data | 8.0 (191 reviews) | 
| **VoIP** | Not enough data | 5.1 (162 reviews) | 
| **Video Conference Call** | Not enough data | 5.0 (163 reviews) | 
| **Screen Annotations** | Not enough data | 6.2 (169 reviews) | 

#### Security

| Feature | Microsoft Intune Enterprise Application Management | Syncro | 
|---|---|---|
| **Data Encryption** | Not enough data | 7.9 (175 reviews) | 
| **Compliance** | Not enough data | 8.0 (179 reviews) | 

#### Device Support

| Feature | Microsoft Intune Enterprise Application Management | Syncro | 
|---|---|---|
| **Mobile Device Access** | Not enough data | 6.6 (179 reviews) | 
| **Multi-Platform Support** | Not enough data | 7.8 (186 reviews) | 
| **Cross-Platform** | Not enough data | 7.7 (190 reviews) | 

#### Performance

| Feature | Microsoft Intune Enterprise Application Management | Syncro | 
|---|---|---|
| **Reporting** | Not enough data | 7.9 (201 reviews) | 

### Endpoint Management

| Product | Score | Reviews |
|---|---|---|
| **Microsoft Intune Enterprise Application Management** | 8.0/10 | 50 |
| **Syncro** | 5.6/10 | 85 |

#### Generative AI

| Feature | Microsoft Intune Enterprise Application Management | Syncro | 
|---|---|---|
| **AI Text Summarization** | 8.0 (47 reviews) | 5.6 (85 reviews) | 

### Endpoint Protection

| Product | Score | Reviews |
|---|---|---|
| **Microsoft Intune Enterprise Application Management** | N/A | N/A |
| **Syncro** | N/A | N/A |

#### System Control

| Feature | Microsoft Intune Enterprise Application Management | Syncro | 
|---|---|---|
| **Device Control** | Not enough data | Not enough data | 
| **Web Control** | Not enough data | Not enough data | 
| **Application Control** | Not enough data | Not enough data | 
| **Asset Management** | Not enough data | Not enough data | 
| **System Isolation** | Not enough data | Not enough data | 

#### Vulnerability Prevention

| Feature | Microsoft Intune Enterprise Application Management | Syncro | 
|---|---|---|
| **Endpoint Intelligence** | Not enough data | Not enough data | 
| **Firewall** | Not enough data | Not enough data | 
| **Malware Detection** | Not enough data | Not enough data | 

#### Security Management

| Feature | Microsoft Intune Enterprise Application Management | Syncro | 
|---|---|---|
| **Incident Reports** | Not enough data | Not enough data | 
| **Security Validation** | Not enough data | Not enough data | 
| **Compliance ** | Not enough data | Not enough data | 

### Remote Desktop

| Product | Score | Reviews |
|---|---|---|
| **Microsoft Intune Enterprise Application Management** | N/A | N/A |
| **Syncro** | 8.2/10 | 210 |

#### Administration

| Feature | Microsoft Intune Enterprise Application Management | Syncro | 
|---|---|---|
| **Usage Information** | Not enough data | 8.4 (189 reviews) | 
| **Integrations** | Not enough data | 8.6 (197 reviews) | 
| **Diagnostics** | Not enough data | 8.5 (198 reviews) | 
| **Session Recording** | Not enough data | 7.0 (172 reviews) | 
| **Session Transfer** | Not enough data | 7.3 (163 reviews) | 
| **Unattended Access** | Not enough data | 9.2 (196 reviews) | 
| **File Sharing** | Not enough data | 8.5 (189 reviews) | 

#### Platform

| Feature | Microsoft Intune Enterprise Application Management | Syncro | 
|---|---|---|
| **Cross-Platform Access** | Not enough data | 8.0 (188 reviews) | 
| **Mobile Device Access** | Not enough data | Feature Not Available | 
| **Applications Management** | Not enough data | 8.0 (188 reviews) | 
| **Remote Device Control** | Not enough data | Feature Not Available | 

#### Security

| Feature | Microsoft Intune Enterprise Application Management | Syncro | 
|---|---|---|
| **Remote Wipe** | Not enough data | Feature Not Available | 
| **Device Management** | Not enough data | Feature Not Available | 
| **Device Enrollment** | Not enough data | Feature Not Available | 

---
## Categories
**Shared Categories (1):** [Endpoint Management Software](https://www.g2.com/categories/endpoint-management)

**Unique to Microsoft Intune Enterprise Application Management (1):** [Unified Endpoint Management (UEM) Software](https://www.g2.com/categories/unified-endpoint-management-uem)

**Unique to Syncro (4):** [Remote Monitoring & Management (RMM) Software](https://www.g2.com/categories/remote-monitoring-management-rmm), [Remote Support Software](https://www.g2.com/categories/remote-support), [Remote Desktop Software](https://www.g2.com/categories/remote-desktop), [Professional Services Automation Software](https://www.g2.com/categories/professional-services-automation)


---
## Reviewer Demographics

### By Company Size

| Segment | Microsoft Intune Enterprise Application Management | Syncro | 
|---|---|---|
| **Small-Business** | 17.6% | 89.8% | 
| **Mid-Market** | 41.0% | 9.1% | 
| **Enterprise** | 41.4% | 1.1% | 

### By Industry

#### Microsoft Intune Enterprise Application Management

- **Information Technology and Services:** 28.9%
- **Computer & Network Security:** 5.9%
- **Computer Software:** 5.4%
- **Financial Services:** 5.4%
- **Non-Profit Organization Management:** 3.8%
- **Higher Education:** 3.3%
- **Pharmaceuticals:** 2.9%
- **Telecommunications:** 2.5%
- **Hospital & Health Care:** 2.5%
- **Education Management:** 2.1%
- **Other:** 37.2%

#### Syncro

- **Information Technology and Services:** 53.6%
- **Computer & Network Security:** 25.3%
- **Computer Networking:** 3.4%
- **Consulting:** 1.6%
- **Computer Hardware:** 1.6%
- **Accounting:** 1.0%
- **Computer Software:** 1.0%
- **Telecommunications:** 0.8%
- **Primary/Secondary Education:** 0.8%
- **Construction:** 0.8%
- **Other:** 10.2%

---
## Alternatives

### Alternatives to Microsoft Intune Enterprise Application Management

- [NinjaOne](https://www.g2.com/products/ninjaone/reviews) — 4.7/5 stars (4303 reviews)
- [Atera](https://www.g2.com/products/atera/reviews) — 4.6/5 stars (1145 reviews)
- [ManageEngine Endpoint Central](https://www.g2.com/products/manageengine-endpoint-central/reviews) — 4.5/5 stars (1094 reviews)
- [N-able N-central](https://www.g2.com/products/n-able-n-central/reviews) — 4.4/5 stars (555 reviews)
- [Absolute Secure Endpoint](https://www.g2.com/products/absolute-secure-endpoint/reviews) — 4.6/5 stars (408 reviews)
- [IBM MaaS360](https://www.g2.com/products/ibm-maas360/reviews) — 4.2/5 stars (203 reviews)
- [Ivanti Endpoint Manager](https://www.g2.com/products/ivanti-endpoint-manager/reviews) — 4.2/5 stars (138 reviews)
- [Datto RMM](https://www.g2.com/products/datto-rmm/reviews) — 4.5/5 stars (758 reviews)
- [Scalefusion](https://www.g2.com/products/scalefusion/reviews) — 4.7/5 stars (382 reviews)
- [BlackBerry UEM](https://www.g2.com/products/blackberry-uem/reviews) — 3.8/5 stars (376 reviews)

### Alternatives to Syncro

- [NinjaOne](https://www.g2.com/products/ninjaone/reviews) — 4.7/5 stars (4303 reviews)
- [Atera](https://www.g2.com/products/atera/reviews) — 4.6/5 stars (1145 reviews)
- [Datto RMM](https://www.g2.com/products/datto-rmm/reviews) — 4.5/5 stars (758 reviews)
- [SuperOps](https://www.g2.com/products/superops/reviews) — 4.5/5 stars (133 reviews)
- [Pulseway](https://www.g2.com/products/pulseway/reviews) — 4.6/5 stars (123 reviews)
- [N-able N-central](https://www.g2.com/products/n-able-n-central/reviews) — 4.4/5 stars (555 reviews)
- [Kaseya VSA](https://www.g2.com/products/kaseya-vsa/reviews) — 4.0/5 stars (323 reviews)
- [TeamViewer](https://www.g2.com/products/teamviewer/reviews) — 4.5/5 stars (3957 reviews)
- [N-able N-Sight RMM](https://www.g2.com/products/n-able-n-sight-rmm/reviews) — 4.3/5 stars (348 reviews)
- [Action1](https://www.g2.com/products/action1/reviews) — 4.9/5 stars (1037 reviews)

---
## Top Discussions

### Microsoft Intune Enterprise Application Management

- Title: [What is Microsoft Intune used for?](https://www.g2.com/discussions/what-is-microsoft-intune-used-for) — 4 comments
  > **Top comment:** "Managing devices in a hybrid environment.  Including device compliance, configuration, software deployment and security baselines. It also ties into M365..."
- Title: [Is Microsoft Intune free?](https://www.g2.com/discussions/is-microsoft-intune-free) — 3 comments
  > **Top comment:** "Free for 30 days. There are other pricing packages available.
"
- Title: [Wjat is the best way to win?](https://www.g2.com/discussions/32819-wjat-is-the-best-way-to-win) — 2 comments, 1 upvote
  > **Top comment:** "You can't win if you don't play the game."

### Syncro

- Title: [What is Synchro software used for?](https://www.g2.com/discussions/what-is-synchro-software-used-for) — 3 comments
  > **Top comment:** "It helps me manage my customers computer assets, track support tickets and send invoices to the customers that I provide IT support to.  "
- Title: [What is atera RMM?](https://www.g2.com/discussions/syncro-what-is-atera-rmm) — 1 comment
  > **Top comment:** "Well, Atera RMM is a competing MSP. But, coming from a previous user, they are NOWHERE in the race! Syncro has got them beat in all categories. (Except the..."
- Title: [What is Synchro Pro?](https://www.g2.com/discussions/what-is-synchro-pro) — 1 comment
  > **Top comment:** "The company is SyncroMSP.com and the product is Syncro. This product is a client management tool built to facilitate management of multiple devices like..."

---
**Source:** [G2.com](https://www.g2.com) | [Comparison Page](https://www.g2.com/compare/microsoft-intune-enterprise-application-management-vs-syncro)