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Compare Microsoft Forms and Zoho Forms 
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At a Glance
Market Segments
Mid-Market (43.7% of reviews)
Small-Business (65.5% of reviews)
Entry-Level Pricing
No pricing available
$ 25/Month
Microsoft Forms
Star Rating
(435)4.4 out of 5
Market Segments
Mid-Market (43.7% of reviews)
Pros & Cons
Entry-Level Pricing
No pricing available
Learn more about Microsoft FormsZoho Forms
Star Rating
(126)4.4 out of 5
Market Segments
Small-Business (65.5% of reviews)
Pros & Cons
Entry-Level Pricing
$ 25/Month
Browse all 4 pricing plansSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- Users report that Zoho Forms excels in its Survey Builder, scoring 9.1, which allows for a more intuitive and user-friendly experience when creating surveys compared to Microsoft Forms, which does not have a specific score listed for this feature.
- Reviewers mention that Microsoft Forms offers superior Ease of Use with a score of 9.2, making it easier for users to navigate and utilize the platform effectively, while Zoho Forms has a slightly lower score of 8.8.
- G2 users highlight that Microsoft Forms provides better Ease of Setup (9.3) and Ease of Admin (9.1), indicating a smoother onboarding process and easier management of forms compared to Zoho Forms, which scored 8.5 and 8.7 respectively.
- Users on G2 appreciate the Conditional Logic feature in Microsoft Forms, which scored 8.7, as it allows for more dynamic survey experiences, while Zoho Forms scored slightly lower at 8.6, indicating a less flexible approach.
- Reviewers say that both platforms offer good Custom Fields functionality, scoring equally at 8.6, but users report that Microsoft Forms has a more streamlined process for implementing these fields into surveys.
- Users report that Microsoft Forms shines in its Notifications feature, scoring 8.7, which is crucial for keeping respondents informed, while Zoho Forms scored 8.4, indicating a less robust notification system.
Pricing
Entry-Level Pricing
Microsoft Forms
No pricing availableZoho Forms
STANDARD
$ 25
/Month
10 Users,
Unlimited Forms,
25,000 Submissions/month.
- Unlimited Reports
- Payment Integration (Paypal, Stripe, 2Checkout)
- 2 GB Storage
Free Trial
Microsoft Forms
No trial information availableZoho Forms
No trial information availableRatings
Meets Requirements
8.8
360
8.6
107
Ease of Use
9.2
362
9.0
108
Ease of Setup
9.3
147
8.9
48
Ease of Admin
9.1
86
8.8
42
Quality of Support
8.8
292
8.5
96
Has the product been a good partner in doing business?
8.9
71
8.5
44
Product Direction (% positive)
9.1
346
9.2
106
Features by Category
Survey Management
9.1
174
Not enough data
8.8
177
Not enough data
8.2
170
Not enough data
8.7
171
Not enough data
Survey Customization
8.3
157
Not enough data
8.1
151
Not enough data
7.7
151
Not enough data
8.1
132
Not enough data
Survey Insights
8.6
165
Not enough data
8.2
128
Not enough data
8.8
164
Not enough data
8.7
157
Not enough data
Agentic AI - Survey
7.3
34
Not enough data
7.4
34
Not enough data
7.2
34
Not enough data
Customization
8.4
114
8.6
38
8.4
107
8.6
36
8.8
108
8.8
36
8.3
115
8.1
36
Additional Functionality
8.5
105
8.7
35
7.3
95
8.1
31
8.6
107
8.5
35
7.5
77
8.1
30
8.7
109
8.4
35
Categories
Categories
Shared Categories
Microsoft Forms and Zoho Forms are categorized as Online Form Builder
Reviews
Reviewers' Company Size
Microsoft Forms
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Zoho Forms
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Information Technology and Services
16.7%
Education Management
7.6%
Higher Education
7.4%
Pharmaceuticals
6.4%
Computer Software
5.0%
Other
56.8%
Information Technology and Services
11.8%
Marketing and Advertising
8.4%
Computer Software
5.9%
Apparel & Fashion
5.0%
Wholesale
4.2%
Other
64.7%
Discussions
Are there any version updates for this software?
3 Comments
JT
Yes kindaRead more
Is it right?
2 Comments
TT
Please elaborate on the question ? Does Microsoft have the rights on your Forms ? Do the Microsoft Forms is right ? I am not sure to understand the question...Read more
Is Microsoft Forms good?
2 Comments
HV
Yes, it is great, both options creating survey and/or quizzes.. Using it in company a lotRead more
Zoho Forms has no more discussions with answers
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