Introducing G2.ai, the future of software buying.Try now
Compare Microsoft Forms and Zoho Forms 
Featured Products
At a Glance
Market Segments
Mid-Market (43.5% of reviews)
Small-Business (65.8% of reviews)
Entry-Level Pricing
No pricing available
$ 25/Month
Microsoft Forms
Star Rating
(450)4.4 out of 5
Market Segments
Mid-Market (43.5% of reviews)
Pros & Cons
Entry-Level Pricing
No pricing available
Learn more about Microsoft FormsZoho Forms
Star Rating
(126)4.4 out of 5
Market Segments
Small-Business (65.8% of reviews)
Pros & Cons
Entry-Level Pricing
$ 25/Month
Browse all 4 pricing plansSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- G2 reviewers report that Microsoft Forms excels in overall user satisfaction, reflected in its higher G2 Score compared to Zoho Forms. Users appreciate its intuitive design and the ability to create customized forms for various needs, such as client consent requests and feedback surveys.
- Users say that Zoho Forms is particularly easy to use, allowing for quick form creation and configuration. Many users highlight its straightforward interface, making it a solid choice for small businesses looking to set up forms for their websites without a steep learning curve.
- Reviewers mention that Microsoft Forms offers a wide range of features, including pre-made templates and the flexibility to create forms from scratch. This versatility is praised by users who value the ability to tailor forms to specific requirements, enhancing their overall experience.
- According to verified reviews, both products receive similar ratings for ease of use, but Microsoft Forms edges out with slightly higher scores. Users appreciate the seamless setup process, which is often described as quick and intuitive, making it easier for teams to get started.
- G2 reviewers highlight that while Zoho Forms has a strong focus on small businesses, Microsoft Forms is favored by mid-market users, indicating its broader appeal and adaptability for various organizational sizes and needs.
- Users express that Microsoft Forms provides a more robust support experience, with higher ratings for quality of support. This is particularly important for businesses that rely on timely assistance and guidance when using the software for critical tasks.
Pricing
Entry-Level Pricing
Microsoft Forms
No pricing availableZoho Forms
STANDARD
$ 25
/Month
10 Users,
Unlimited Forms,
25,000 Submissions/month.
- Unlimited Reports
- Payment Integration (Paypal, Stripe, 2Checkout)
- 2 GB Storage
Free Trial
Microsoft Forms
No trial information availableZoho Forms
No trial information availableRatings
Meets Requirements
8.8
372
8.7
108
Ease of Use
9.2
375
9.0
109
Ease of Setup
9.3
160
8.9
49
Ease of Admin
9.1
90
8.8
42
Quality of Support
8.7
304
8.5
97
Has the product been a good partner in doing business?
8.8
75
8.5
44
Product Direction (% positive)
9.1
358
9.2
107
Features by Category
Survey Management
9.1
179
Not enough data
8.7
180
Not enough data
8.2
172
Not enough data
8.7
173
Not enough data
Survey Customization
8.2
160
Not enough data
8.0
154
Not enough data
7.7
153
Not enough data
8.1
134
Not enough data
Survey Insights
8.6
168
Not enough data
8.1
131
Not enough data
8.8
167
Not enough data
8.7
158
Not enough data
Agentic AI - Survey
7.3
34
Not enough data
7.4
34
Not enough data
7.2
34
Not enough data
Customization
8.5
119
8.6
38
8.5
109
8.6
36
8.8
110
8.8
36
8.3
120
8.1
36
Additional Functionality
8.5
106
8.7
36
7.3
96
8.1
31
8.6
110
8.5
35
7.4
78
8.1
30
8.6
113
8.4
35
Categories
Categories
Shared Categories
Microsoft Forms and Zoho Forms are categorized as Online Form Builder
Reviews
Reviewers' Company Size
Microsoft Forms
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Zoho Forms
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Information Technology and Services
16.4%
Education Management
7.4%
Higher Education
7.2%
Pharmaceuticals
6.2%
Computer Software
5.3%
Other
57.5%
Information Technology and Services
11.7%
Marketing and Advertising
8.3%
Computer Software
6.7%
Apparel & Fashion
5.0%
Wholesale
4.2%
Other
64.2%
Discussions
Are there any version updates for this software?
3 Comments
JT
Yes kindaRead more
Is it right?
2 Comments
TT
Please elaborate on the question ? Does Microsoft have the rights on your Forms ? Do the Microsoft Forms is right ? I am not sure to understand the question...Read more
Is Microsoft Forms good?
2 Comments
HV
Yes, it is great, both options creating survey and/or quizzes.. Using it in company a lotRead more
Zoho Forms has no more discussions with answers
Hunting for software insights?
With over 3 million reviews, we can provide the specific details that help you make an informed software buying decision for your business. Finding the right product is important, let us help.
