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# Microsoft Forms vs Zoho Forms Comparison - What are their main differences?

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Microsoft FormsZoho Forms[+ Add Product](#)

Reviews

**Microsoft Forms** [

4.4/5(476)

](https://www.g2.com/products/microsoft-forms/reviews#reviews)

**Zoho Forms** [

4.4/5(128)

](https://www.g2.com/products/zoho-forms/reviews#reviews)

Pricing

**Microsoft Forms**
No pricing available

**Zoho Forms**
 **$ 25** /Month · STANDARD

**Pricing Insights**
from reviews

Time to Implement

**Microsoft Forms**
1 month

Based on 7 responses

**Zoho Forms**
1 month

Based on 27 responses

Return on Investment

**Microsoft Forms**
11 months

Based on 5 responses

**Zoho Forms**
9 months2 months sooner

Based on 22 responses

Perceived Cost

**Microsoft Forms**
$$$$$

**Zoho Forms**
$$$$$

Average Discount

**Microsoft Forms**
13%

**Zoho Forms**
15%2% more

 ![Microsoft Forms](https://images.g2crowd.com/uploads/product/image/thumb_square/thumb_square_13aba37ae908d9cf29a2452925257ccc/microsoft-forms.jpeg "Microsoft Forms")

 ![Zoho Forms](https://images.g2crowd.com/uploads/product/image/thumb_square/thumb_square_93eecab07a45c04b4901bfa390fc3f39/zoho-forms.png "Zoho Forms")

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Pros & Cons

**Microsoft Forms**
[
Ease of Use (32)
](https://www.g2.com/products/microsoft-forms/reviews?filters%5Bsentiment_snippet%5D=1211341&qs=pros-and-cons#reviews)[
Ease of Creation (17)
](https://www.g2.com/products/microsoft-forms/reviews?filters%5Bsentiment_snippet%5D=1212015&qs=pros-and-cons#reviews)[
Limited Customization (14)
](https://www.g2.com/products/microsoft-forms/reviews?filters%5Bsentiment_snippet%5D=1211817&qs=pros-and-cons#reviews)[
Missing Features (12)
](https://www.g2.com/products/microsoft-forms/reviews?filters%5Bsentiment_snippet%5D=1211353&qs=pros-and-cons#reviews)

**Zoho Forms**
[
Ease of Use (3)
](https://www.g2.com/products/zoho-forms/reviews?filters%5Bsentiment_snippet%5D=1550286&qs=pros-and-cons#reviews)[
Affordable (1)
](https://www.g2.com/products/zoho-forms/reviews?filters%5Bsentiment_snippet%5D=2286655&qs=pros-and-cons#reviews)[
Integration Issues (1)
](https://www.g2.com/products/zoho-forms/reviews?filters%5Bsentiment_snippet%5D=1549529&qs=pros-and-cons#reviews)[
Limited Customization (1)
](https://www.g2.com/products/zoho-forms/reviews?filters%5Bsentiment_snippet%5D=2353848&qs=pros-and-cons#reviews)

Integrations

**Microsoft Forms**
[

 ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/large_detail/large_detail_ae5d46296d0f8afa0fd352fc44bf419d/microsoft365.png "Product Avatar Image")

Microsoft 365

](https://www.g2.com/products/microsoft365/reviews)[

 ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/large_detail/large_detail_033aa224b72b00b72e8860e4e6401efc/microsoft-excel.png "Product Avatar Image")

Microsoft Excel

](https://www.g2.com/products/microsoft-excel/reviews)[

 ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/large_detail/large_detail_69054bc7d40597b06fc3905720ccc914/microsoft-outlook.png "Product Avatar Image")

Outlook

](https://www.g2.com/products/microsoft-outlook/reviews)[

 ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/large_detail/large_detail_dd08426f9b1cd59deeab3d8fae3cd327/microsoft-power-automate.PNG "Product Avatar Image")

Microsoft Power Automate

](https://www.g2.com/products/microsoft-power-automate/reviews)[
View all
](https://www.g2.com/products/microsoft-forms/integrations)

**Zoho Forms**
[

 ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/large_detail/large_detail_db4c97d6a091779bee99b5765660281e/zapier.png "Product Avatar Image")

Zapier

](https://www.g2.com/products/zapier/reviews)[

 ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/large_detail/large_detail_d9d3ff178178a1f790a9d6114e104471/zoho-crm.png "Product Avatar Image")

Zoho

](https://www.g2.com/products/zoho-crm/reviews)[
View all
](https://www.g2.com/products/zoho-forms/integrations)

Screenshots

**Microsoft Forms**
No screenshot available

**Zoho Forms**
 ![Zoho Forms screenshot](https://images.g2crowd.com/cdn-cgi/image/width=600,height=600,fit=scale-down,format=auto,onerror=redirect,/https://images.g2crowd.com/uploads/attachment/file/24545/Screen-Shot-2021-04-14-at-5.47.46-PM.png)

Ratings

Meets Requirements

**Microsoft Forms**

8.8

8.8393

**Zoho Forms**

8.7

8.7110

Ease of Use

**Microsoft Forms**

9.2

9.2396

**Zoho Forms**

9.0

9.0111

Ease of Setup

**Microsoft Forms**

9.3

9.3182

**Zoho Forms**

8.9

8.951

Ease of Admin

**Microsoft Forms**

9.1

9.191

**Zoho Forms**

8.8

8.842

Quality of Support

**Microsoft Forms**

8.7

8.7319

**Zoho Forms**

8.5

8.599

Has the product been a good partner in doing business?

**Microsoft Forms**

8.8

8.876

**Zoho Forms**

8.5

8.544

Product Direction (% positive)

**Microsoft Forms**

8.9

8.9376

**Zoho Forms**

9.3

9.3109

Features

Online Form Builder[Hide 44 FeaturesShow 44 Features](javascript:void(0);)

8.3

153

8.5

42

Customization

Custom Fields

8.5

127

8.7(won by 0.2)

40

Conditional Logic

8.4

117

8.6(won by 0.2)

37

Multi-page Forms

8.8(tied score)

114

8.8(tied score)

37

Design

8.1

133

8.2(won by 0.1)

38

Forms Creation & Design

Not enough data

Not enough data

Additional Functionality

Embedded Forms

8.5

108

8.7(won by 0.2)

37

Offline Capability

7.3

97

8.1(won by 0.8)

32

 (There is a greater than 0.5 difference between this product's rating and its competitors)

Notifications

8.7(won by 0.2)

119

8.5

35

Payments

7.4

79

8.2(won by 0.8)

32

 (There is a greater than 0.5 difference between this product's rating and its competitors)

Mobile Forms

8.7(won by 0.2)

116

8.5

37

Customizable Forms

Not enough data

Not enough data

Real-Time Notifications

Not enough data

Not enough data

Alerts/Notifications

Not enough data

Not enough data

Additional Functionality

Search/Filter

Not enough data

Not enough data

AI Copilot

Not enough data

Not enough data

Commenting/Notes

Not enough data

Not enough data

Content Publishing Options

Not enough data

Not enough data

Reporting & Statistics

Not enough data

Not enough data

Content Library

Not enough data

Not enough data

Document Classification

Not enough data

Not enough data

Drag & Drop

Not enough data

Not enough data

Customizable Branding

Not enough data

Not enough data

SSL Security

Not enough data

Not enough data

API

Not enough data

Not enough data

Document Management

Not enough data

Not enough data

Document Storage

Not enough data

Not enough data

Collaboration Tools

Not enough data

Not enough data

Data Capture and Transfer

Not enough data

Not enough data

Autofill

Not enough data

Not enough data

Multi-Channel Distribution

Not enough data

Not enough data

Convert to PDF

Not enough data

Not enough data

Customizable Templates

Not enough data

Not enough data

Media Library

Not enough data

Not enough data

Generative AI

Not enough data

Not enough data

Full Text Search

Not enough data

Not enough data

Surveys & Feedback

Not enough data

Not enough data

Data Import/Export

Not enough data

Not enough data

Forms Management

Not enough data

Not enough data

Electronic Signature

Not enough data

Not enough data

Third-Party Integrations

Not enough data

Not enough data

Reporting/Analytics

Not enough data

Not enough data

Workflow Management

Not enough data

Not enough data

Template Management

Not enough data

Not enough data

Mobile Access

Not enough data

Not enough data

Survey[Hide 64 FeaturesShow 64 Features](javascript:void(0);)

8.3

198

Not enough data

Survey Management

Survey Builder

9.1(won by default)

185

Not enough data

Customizable Questions

8.8(won by default)

188

Not enough data

Templates

8.3(won by default)

178

Not enough data

Survey Distribution

8.7(won by default)

177

Not enough data

Mobile Survey

Not enough data

Not enough data

Site Intercept Survey

Not enough data

Not enough data

Pulse Surveys

Not enough data

Not enough data

Survey Customization

Question Branching

8.3(won by default)

163

Not enough data

Branding

8.1(won by default)

157

Not enough data

Multimedia Support

7.8(won by default)

155

Not enough data

Multilingual Surveys

8.1(won by default)

136

Not enough data

Survey Insights

Reporting & Analytics

8.6(won by default)

173

Not enough data

BI Tools Integration

8.2(won by default)

132

Not enough data

Data Exporting

8.9(won by default)

170

Not enough data

Permissions

8.8(won by default)

161

Not enough data

Collaboration Tools

Not enough data

Not enough data

Presentation Tools

Not enough data

Not enough data

Data Analysis Tools

Not enough data

Not enough data

Real-Time Data

Not enough data

Not enough data

Visual Analytics

Not enough data

Not enough data

Agentic AI - Survey

Adaptive Learning

7.4(won by default)

34

Not enough data

Proactive Assistance

7.5(won by default)

34

Not enough data

Decision Making

7.4(won by default)

34

Not enough data

Dynamic Content

Not enough data

Not enough data

Additional Functionality

Single Sign On

Not enough data

Not enough data

Phone Polling

Not enough data

Not enough data

Online Polling

Not enough data

Not enough data

Support Audio/Images/Video

Not enough data

Not enough data

Engagement Tracking

Not enough data

Not enough data

Question Library

Not enough data

Not enough data

Data Visualization

Not enough data

Not enough data

Survey/Poll Management

Not enough data

Not enough data

Generative AI

Not enough data

Not enough data

Word Clouds

Not enough data

Not enough data

Alerts/Notifications

Not enough data

Not enough data

AI Copilot

Not enough data

Not enough data

Customizable Fields

Not enough data

Not enough data

Template Management

Not enough data

Not enough data

Email Management

Not enough data

Not enough data

Interactive Content

Not enough data

Not enough data

Q&A Management

Not enough data

Not enough data

Surveys & Feedback

Not enough data

Not enough data

Activity Tracking

Not enough data

Not enough data

Feedback Management

Not enough data

Not enough data

API

Not enough data

Not enough data

Data Cleansing

Not enough data

Not enough data

Email Marketing

Not enough data

Not enough data

Data Security

Not enough data

Not enough data

Anonymous Feedback

Not enough data

Not enough data

URL Customization

Not enough data

Not enough data

Question Piping

Not enough data

Not enough data

Offline Response Collection

Not enough data

Not enough data

Activity Dashboard

Not enough data

Not enough data

NPS Survey Structure

Not enough data

Not enough data

Drag & Drop

Not enough data

Not enough data

Data Import/Export

Not enough data

Not enough data

Response Validation

Not enough data

Not enough data

Customer Segmentation

Not enough data

Not enough data

Response Quotas

Not enough data

Not enough data

Multi-Language

Not enough data

Not enough data

Sentiment Analysis

Not enough data

Not enough data

Email Reminders

Not enough data

Not enough data

Gamification

Not enough data

Not enough data

Randomization

Not enough data

Not enough data

Show 1 feature category with incomplete data

Collaboration & Productivity[Hide 45 FeaturesShow 45 Features](javascript:void(0);)

Not enough data

Not enough data

Additional Functionality

Third-Party Integrations

Not enough data

Not enough data

To-Do List

Not enough data

Not enough data

@mentions

Not enough data

Not enough data

Single Sign On

Not enough data

Not enough data

File Management

Not enough data

Not enough data

Activity Dashboard

Not enough data

Not enough data

Drag & Drop

Not enough data

Not enough data

Alerts/Notifications

Not enough data

Not enough data

Prioritization

Not enough data

Not enough data

Access Controls/Permissions

Not enough data

Not enough data

Screen Sharing

Not enough data

Not enough data

Content Management

Not enough data

Not enough data

Brainstorming

Not enough data

Not enough data

AI Copilot

Not enough data

Not enough data

File Transfer

Not enough data

Not enough data

Calendar Management

Not enough data

Not enough data

Status Tracking

Not enough data

Not enough data

Real-Time Notifications

Not enough data

Not enough data

Version Control

Not enough data

Not enough data

Task Management

Not enough data

Not enough data

Activity Tracking

Not enough data

Not enough data

Real Time Editing

Not enough data

Not enough data

Communication Management

Not enough data

Not enough data

Chat/Messaging

Not enough data

Not enough data

Tagging

Not enough data

Not enough data

Generative AI

Not enough data

Not enough data

Assignment Management

Not enough data

Not enough data

Task Scheduling

Not enough data

Not enough data

Project Management

Not enough data

Not enough data

Collaboration Tools

Not enough data

Not enough data

Workflow Management

Not enough data

Not enough data

Secure Data Storage

Not enough data

Not enough data

File Sharing

Not enough data

Not enough data

Document Storage

Not enough data

Not enough data

Task Progress Tracking

Not enough data

Not enough data

Discussions/Forums

Not enough data

Not enough data

Commenting/Notes

Not enough data

Not enough data

Reporting & Statistics

Not enough data

Not enough data

Contact Management

Not enough data

Not enough data

Video Conferencing

Not enough data

Not enough data

Progress Tracking

Not enough data

Not enough data

Mobile Access

Not enough data

Not enough data

API

Not enough data

Not enough data

Document Management

Not enough data

Not enough data

Customizable Branding

Not enough data

Not enough data

User Insights

Reviewers' Company Size

[![Microsoft Forms](https://images.g2crowd.com/uploads/product/image/thumb_square/thumb_square_13aba37ae908d9cf29a2452925257ccc/microsoft-forms.jpeg "Microsoft Forms")](https://www.g2.com/products/microsoft-forms/reviews)

Microsoft Forms

Small-Business(50 or fewer emp.)

19.3%

Mid-Market(51-1000 emp.)

43.5%

Enterprise(\> 1000 emp.)

37.2%

[![Zoho Forms](https://images.g2crowd.com/uploads/product/image/thumb_square/thumb_square_93eecab07a45c04b4901bfa390fc3f39/zoho-forms.png "Zoho Forms")](https://www.g2.com/products/zoho-forms/reviews)

Zoho Forms

Small-Business(50 or fewer emp.)

66.4%

Mid-Market(51-1000 emp.)

28.7%

Enterprise(\> 1000 emp.)

4.9%

Small-Business

(50 or fewer emp.)

19.3%

66.4%

Mid-Market

(51-1000 emp.)

43.5%

28.7%

Enterprise

(\> 1000 emp.)

37.2%

4.9%

Reviewers' Industry

[![Microsoft Forms](https://images.g2crowd.com/uploads/product/image/thumb_square/thumb_square_13aba37ae908d9cf29a2452925257ccc/microsoft-forms.jpeg "Microsoft Forms")](https://www.g2.com/products/microsoft-forms/reviews)
Microsoft Forms

Information Technology and Services

16.7%

Education Management

7.3%

Higher Education

7.0%

Pharmaceuticals

5.9%

Computer Software

5.3%

Other

57.7%

[![Zoho Forms](https://images.g2crowd.com/uploads/product/image/thumb_square/thumb_square_93eecab07a45c04b4901bfa390fc3f39/zoho-forms.png "Zoho Forms")](https://www.g2.com/products/zoho-forms/reviews)
Zoho Forms

Information Technology and Services

12.3%

Marketing and Advertising

8.2%

Computer Software

6.6%

Apparel & Fashion

4.9%

Wholesale

4.1%

Other

63.9%

FAQs

## Microsoft Forms vs Zoho Forms FAQs

Generated using AI

Last updated: August 14, 2026

### What is the difference between Zoho Forms vs Microsoft Forms?

Zoho Forms and Microsoft Forms are rated equally by G2 reviewers, but Microsoft Forms is favored for its ease of setup and support, while Zoho Forms is noted for its integrations and customization flexibility.

| [Zoho Forms](https://www.g2.com/products/zoho-forms/reviews) | [Microsoft Forms](https://www.g2.com/products/microsoft-forms/reviews) |
| --- | --- |
| 4.4/5 (129 reviews) | 4.4/5 (476 reviews) |
| Small-Business | Mid-Market |
| 8.9 | 9.3 |
| 8.6 | 8.7 |
| Integrations | Ease of Use |

### How do the pricing models of Zoho Forms and Microsoft Forms compare?

Microsoft Forms is rated higher for value, with a stronger Price/Cost satisfaction score than Zoho Forms.

- **Zoho Forms:** In recent reviews, buyers mention that Zoho Forms offers useful features but express that advanced features are limited in lower plans and the pricing structure can be confusing for new users.
- **Microsoft Forms:** Reviewers consistently highlight that Microsoft Forms is included with Microsoft 365, making it a cost-effective solution for organizations already using the Microsoft ecosystem.
- **Switching reasons:** Several reviewers note switching from Zoho Forms due to missing features and pricing concerns, while Microsoft Forms is often adopted for its integration with existing Microsoft tools and no additional cost.

### What are the best alternatives to Zoho Forms and Microsoft Forms?

The top three alternatives to Zoho Forms and Microsoft Forms are SurveyMonkey, Jotform, and Typeform.

| Product | G2 Rating (reviews) | Largest Segment | Pricing Insight | Top Reviewer-Cited Strength |
| --- | --- | --- | --- | --- |
| [Zoho Forms](https://www.g2.com/products/zoho-forms/reviews) | 4.4/5 (129 reviews) | Small-Business | Pricing structure can be confusing; advanced features limited in lower plans | Integrations |
| [Microsoft Forms](https://www.g2.com/products/microsoft-forms/reviews) | 4.4/5 (476 reviews) | Mid-Market | Included with Microsoft 365, no additional cost for existing users | Ease of Use |
| [SurveyMonkey](https://www.g2.com/products/surveymonkey/reviews) | 4.4/5 (23,901 reviews) | Small-Business | — | Survey creation and analytics |
| [Jotform](https://www.g2.com/products/jotform/reviews) | 4.7/5 (5,421 reviews) | Small-Business | — | Customization and template variety |
| [Typeform](https://www.g2.com/products/typeform/reviews) | 4.5/5 (1,017 reviews) | Small-Business | — | User experience and design |

### Which Online Form Builder features should I prioritize when comparing Zoho Forms and Microsoft Forms?

Buyers comparing Zoho Forms and Microsoft Forms should prioritize ease of use, customization options, integrations, template variety, and support quality.

- **Ease of Use:** Zoho Forms scores 9.0; Microsoft Forms scores 9.2.
- **Customization Options:** Limited customization is a recurring trade-off for both products, with 14 all-time mentions for Microsoft Forms and 1 for Zoho Forms.
- **Integrations:** Zoho Forms is cited for integrations with Zoho CRM (13 all-time mentions) and Zapier (3 all-time mentions); Microsoft Forms is cited for integrations with Microsoft 365 (34 all-time mentions), Excel (12), and Teams (11).
- **Template Variety:** Limited templates are noted as a trade-off for Microsoft Forms (7 all-time mentions); Zoho Forms reviewers mention template usefulness but also desire more design options.
- **Support Quality:** Zoho Forms scores 8.6; Microsoft Forms scores 8.7.

### What are the pros and cons of Zoho Forms vs Microsoft Forms?

Zoho Forms is strongest for integrations and customization, while Microsoft Forms is strongest for ease of use and Microsoft ecosystem integration.

- **Zoho Forms strengths:** Integrations (1 all-time mention), versatility, ease of creation, and centralization management.
- **Zoho Forms trade-offs:** Limited customization (1 all-time mention), integration issues, platform issues, and interface design concerns.
- **Microsoft Forms strengths:** Ease of use (31 all-time mentions), ease of creation (17), integrations (13), intuitive interface (13), and efficiency (8).
- **Microsoft Forms trade-offs:** Limited customization (14 all-time mentions), missing features (12), limited integrations (7), limited templates (7), and design restrictions (9).

### Is Zoho Forms or Microsoft Forms better for small businesses?

Zoho Forms is the better fit for small businesses, as it is most frequently reviewed by small-business users and praised for its ease of use and workflow automation.

- **Zoho Forms:** Largest segment is Small-Business; reviewers highlight its beginner-friendly interface, quick setup, and time-saving automation for small teams.
- **Microsoft Forms:** Largest segment is Mid-Market; reviewers note its value for organizations already using Microsoft 365, but small-business sentiment is less prominent.

### Which Online Form Builder platform has better integrations?

Microsoft Forms is favored for integrations, especially within the Microsoft ecosystem, while Zoho Forms is noted for CRM and third-party integrations.

- **Zoho Forms:** Integrates with Zoho CRM (13 all-time mentions) and Zapier (3 all-time mentions), with reviewers highlighting its utility for lead management and automation.
- **Microsoft Forms:** Integrates with Microsoft 365 (34 all-time mentions), Excel (12), and Teams (11), with reviewers emphasizing the convenience of automatic data flow within the Microsoft suite.

### How do Zoho Forms and Microsoft Forms compare on customer support?

Zoho Forms and Microsoft Forms are rated at near-parity for Quality of Support, with scores of 8.6 and 8.7 respectively.

- **Zoho Forms:** Reviewers describe support as generally responsive, though some mention slow response times and a desire for more accessible documentation.
- **Microsoft Forms:** Reviewers note that support is rarely needed due to the product's simplicity, and when required, support is described as adequate and consistent with other Microsoft 365 services.

### Which is easier to implement, Zoho Forms or Microsoft Forms?

Microsoft Forms is rated higher for Ease of Setup, with a score of 9.3 versus Zoho Forms' 8.9, indicating a smoother implementation experience.

- **Zoho Forms:** Reviewers describe setup as straightforward and beginner-friendly, though some mention a learning curve for advanced features and integrations.
- **Microsoft Forms:** Reviewers consistently highlight the quick, intuitive setup process, especially for organizations already using Microsoft 365, with minimal technical knowledge required.

Alternatives

**Microsoft Forms Alternatives**

 ![SurveyMonkey](https://images.g2crowd.com/uploads/product/hd_favicon/14719688a688f7283815b6565517d7ee/surveymonkey.svg "SurveyMonkey")

[
SurveyMonkey
](/products/surveymonkey/reviews)

 ![Jotform](https://images.g2crowd.com/uploads/product/hd_favicon/db92fdbe82415a54d6c44d2085e85c83/jotform.svg "Jotform")

[
Jotform
](/products/jotform/reviews)

 ![Typeform](https://images.g2crowd.com/uploads/product/hd_favicon/842b61c38f4967b97c955896deb22411/typeform.svg "Typeform")

[
Typeform
](/products/typeform/reviews)

 ![Formstack Forms](https://images.g2crowd.com/uploads/product/hd_favicon/37fac33d0862314c2e8f993bc9bb97b9/formstack-forms.svg "Formstack Forms")

[
Formstack Forms
](/products/formstack-forms/reviews)

**Zoho Forms Alternatives**

 ![Jotform](https://images.g2crowd.com/uploads/product/hd_favicon/db92fdbe82415a54d6c44d2085e85c83/jotform.svg "Jotform")

[
Jotform
](/products/jotform/reviews)

 ![Typeform](https://images.g2crowd.com/uploads/product/hd_favicon/842b61c38f4967b97c955896deb22411/typeform.svg "Typeform")

[
Typeform
](/products/typeform/reviews)

 ![Formstack Forms](https://images.g2crowd.com/uploads/product/hd_favicon/37fac33d0862314c2e8f993bc9bb97b9/formstack-forms.svg "Formstack Forms")

[
Formstack Forms
](/products/formstack-forms/reviews)

 ![WPForms](https://images.g2crowd.com/uploads/product/image/thumb_square/thumb_square_1320d35d4ff6acac8e0c65eace3ee786/wpforms.png "WPForms")

[
WPForms
](/products/wpforms/reviews)