Compare Microsoft Forms and User Interviews 
Featured Products
At a Glance
Market Segments
Mid-Market (43.8% of reviews)
Small-Business (52.7% of reviews)
Entry-Level Pricing
No pricing available
$49.00
Microsoft Forms
Star Rating
(454)4.4 out of 5
Market Segments
Mid-Market (43.8% of reviews)
Pros & Cons
Entry-Level Pricing
No pricing available
Learn more about Microsoft FormsUser Interviews
Star Rating
(1,045)4.6 out of 5
Market Segments
Small-Business (52.7% of reviews)
Pros & Cons
Entry-Level Pricing
$49.00
Free Trial is available
Browse all 5 pricing plansMicrosoft Forms vs User Interviews
When assessing the two solutions, reviewers found Microsoft Forms easier to use, set up, and administer. However, reviewers preferred doing business with User Interviews overall.
- Reviewers felt that User Interviews meets the needs of their business better than Microsoft Forms.
- When comparing quality of ongoing product support, reviewers felt that User Interviews is the preferred option.
- For feature updates and roadmaps, our reviewers preferred the direction of User Interviews over Microsoft Forms.
Pricing
Entry-Level Pricing
Microsoft Forms
No pricing availableUser Interviews
Recruit Pay As You Go
$49.00
For teams doing occasional research.
- Access to 5 million+ participants
- Rich targeting & screening
- Scheduling automation
Free Trial
Microsoft Forms
No trial information availableUser Interviews
Free Trial is available
Ratings
Meets Requirements
8.8
376
8.9
571
Ease of Use
9.2
379
9.0
590
Ease of Setup
9.3
164
8.6
208
Ease of Admin
9.1
90
9.0
114
Quality of Support
8.7
308
9.1
525
Has the product been a good partner in doing business?
8.8
75
9.1
114
Product Direction (% positive)
9.1
361
9.3
586
Features by Category
User Response Methods
Not enough data
7.5
223
|
Verified
Not enough data
6.2
193
Not enough data
8.2
223
Not enough data
5.9
190
Not enough data
6.6
202
Participant Selection
Not enough data
6.9
195
Not enough data
4.9
48
Not enough data
6.0
187
Not enough data
8.1
215
|
Verified
Insights
Not enough data
6.7
188
|
Verified
Not enough data
6.9
197
|
Verified
Not enough data
6.7
196
|
Verified
Generative AI
Not enough data
4.9
74
Survey Management
9.1
180
8.3
179
8.7
181
8.5
226
8.2
172
8.2
170
8.7
174
8.6
188
Survey Customization
8.2
160
7.7
160
8.0
154
8.0
161
7.7
153
7.9
165
8.1
135
Feature Not Available
Survey Insights
8.6
168
Feature Not Available
8.1
131
Feature Not Available
8.8
167
8.4
147
8.7
158
8.5
162
Agentic AI - Survey
7.3
34
5.2
10
7.4
34
6.2
10
7.2
34
7.2
10
Customization
8.5
119
Not enough data
8.4
111
Not enough data
8.8
110
Not enough data
8.2
124
Not enough data
Additional Functionality
8.5
106
Not enough data
7.3
96
Not enough data
8.6
111
Not enough data
7.4
78
Not enough data
8.6
113
Not enough data
Categories
Categories
Shared Categories
Microsoft Forms and User Interviews are categorized as Survey
Unique Categories
Microsoft Forms is categorized as Online Form Builder
User Interviews is categorized as User Research
Reviews
Reviewers' Company Size
Microsoft Forms
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
User Interviews
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Information Technology and Services
16.5%
Education Management
7.3%
Higher Education
7.1%
Pharmaceuticals
6.2%
Computer Software
5.3%
Other
57.7%
Information Technology and Services
11.0%
Computer Software
9.5%
Market Research
8.5%
Financial Services
5.5%
Research
4.5%
Other
61.1%
Discussions
Are there any version updates for this software?
3 Comments
JT
Yes kindaRead more
Is it right?
2 Comments
TT
Please elaborate on the question ? Does Microsoft have the rights on your Forms ? Do the Microsoft Forms is right ? I am not sure to understand the question...Read more
Is Microsoft Forms good?
2 Comments
HV
Yes, it is great, both options creating survey and/or quizzes.. Using it in company a lotRead more
How many user interviews should you do?
2 Comments
ID
as many as your knowledge/data set would benefitRead more
What do user interviews pay?
2 Comments
CM
As mentioned in the previous comment the pay is typically done via a choice of literary hundreds of gift card options. Some studies, although rare will lay...Read more
Why is paypal the only disbursement option
1 Comment
UM
Hi Ken! We recently launched "Reward Link" which means there are many new incentive types beyond Amazing including Starbucks, Target, DoorDash, Uber, and...Read more
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