Introducing G2.ai, the future of software buying.Try now
Compare Microsoft Forms and SurveySparrow 
Featured Products
Sponsored
You’re seeing this ad based on the product’s relevance to this page. Sponsored content does not receive preferential treatment in any of G2’s ratings.
SurveyStance
Visit Website
At a Glance
Market Segments
Mid-Market (43.5% of reviews)
Small-Business (68.7% of reviews)
Entry-Level Pricing
No pricing available
$19.00
Microsoft Forms
Star Rating
(437)4.4 out of 5
Market Segments
Mid-Market (43.5% of reviews)
Pros & Cons
Entry-Level Pricing
No pricing available
Learn more about Microsoft FormsSurveySparrow
Star Rating
(2,029)4.4 out of 5
Market Segments
Small-Business (68.7% of reviews)
Pros & Cons
Entry-Level Pricing
$19.00
Browse all 8 pricing plansSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- Users report that SurveySparrow's "Survey Builder" is intuitive and user-friendly, allowing for easy creation of surveys, while Microsoft Forms' "Survey Builder" is noted for its slightly more advanced features, making it a preferred choice for users who require more complex survey designs.
- Reviewers mention that SurveySparrow excels in "Customization" options, particularly with "Conditional Logic" and "Multi-page Forms," which enhance user experience by allowing tailored survey paths. In contrast, Microsoft Forms offers solid customization but lacks the depth found in SurveySparrow's features.
- G2 users highlight SurveySparrow's "Gamification" features as a standout, making surveys more engaging, while Microsoft Forms is seen as more straightforward, lacking the same level of interactive elements that can boost response rates.
- Users on G2 report that SurveySparrow's "Analytics" capabilities, particularly in "Customer Satisfaction (CSAT) Score" and "Net Promoter Score (NPS)," provide deeper insights into survey results compared to Microsoft Forms, which offers basic analytics but not as comprehensive.
- Reviewers say that SurveySparrow's "Feedback Management" tools, such as "Tagging" and "Segmentation," allow for more effective data organization and analysis, whereas Microsoft Forms is perceived as more limited in these areas, making it harder to manage large datasets.
- Users report that SurveySparrow's "Mobile Forms" feature is highly rated for its performance and ease of use, while Microsoft Forms also offers mobile capabilities but is often described as less responsive and user-friendly in mobile environments.
Pricing
Entry-Level Pricing
Microsoft Forms
No pricing availableSurveySparrow
Basic
$19.00
Essential features for individuals to get started in one pack.
- 2,500 Responses
- Accept payments
- Display logic & Skip logic
Free Trial
Microsoft Forms
No trial information availableSurveySparrow
Free Trial is available
Ratings
Meets Requirements
8.8
362
8.7
1,377
Ease of Use
9.2
364
9.0
1,386
Ease of Setup
9.3
149
8.9
881
Ease of Admin
9.1
86
8.8
855
Quality of Support
8.8
294
8.8
1,194
Has the product been a good partner in doing business?
8.9
71
8.9
791
Product Direction (% positive)
9.1
348
8.5
1,227
Features by Category
Basics
Not enough data
8.8
38
Not enough data
9.2
49
Not enough data
9.1
47
Not enough data
8.7
39
Content
Not enough data
8.9
45
Not enough data
9.0
44
Not enough data
9.2
48
Data
Not enough data
9.0
41
Not enough data
9.1
43
Not enough data
9.1
48
Agentic AI - Exit Interview Management
Not enough data
Not enough data
Not enough data
Not enough data
Analytics
Not enough data
8.8
41
Not enough data
9.0
35
Not enough data
8.8
30
Not enough data
Feature Not Available
Customization
Not enough data
8.2
30
Not enough data
8.2
32
Not enough data
8.1
30
Not enough data
Feature Not Available
Generative AI
Not enough data
7.8
24
Not enough data
Feature Not Available
Agentic AI - Experience Management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Feedback Management
Not enough data
8.2
172
Not enough data
8.2
209
Not enough data
8.3
245
Feedback Analysis
Not enough data
8.0
59
Not enough data
8.2
184
Not enough data
8.4
178
Feedback Sources
Not enough data
8.5
195
Not enough data
9.0
287
Not enough data
8.0
47
Not enough data
8.4
181
Generative AI
Not enough data
7.5
51
Not enough data
Feature Not Available
Survey Management
9.1
175
8.9
607
8.8
178
8.8
614
8.2
171
8.5
559
8.7
172
8.7
565
Survey Customization
8.2
158
8.6
524
8.1
152
8.4
513
7.7
152
8.4
406
8.0
133
8.2
343
Survey Insights
8.6
166
8.4
543
8.2
129
8.2
316
8.8
165
8.6
475
8.7
157
8.5
401
Agentic AI - Survey
7.3
34
Not enough data
7.4
34
Not enough data
7.2
34
Not enough data
Customization
8.4
115
8.5
151
8.5
108
8.6
155
8.8
109
8.7
160
8.3
116
8.8
179
Additional Functionality
8.5
106
8.5
133
7.3
96
8.0
89
8.6
108
8.4
121
7.4
78
7.7
87
8.7
110
Feature Not Available
Generative AI
Not enough data
Not enough data
Not enough data
Not enough data
Consumer Intelligence
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Reporting
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Media Monitoring
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
In-House Management
Not enough data
Not enough data
Not enough data
Not enough data
Generative AI
Not enough data
Not enough data
Agentic AI - Online Reputation Management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Platform Basics
Not enough data
8.7
168
Not enough data
8.7
216
Not enough data
8.5
137
Platform Content
Not enough data
8.9
184
Not enough data
8.9
233
Not enough data
Feature Not Available
Not enough data
8.4
135
Platform Additional Functionality
Not enough data
8.6
151
Not enough data
Feature Not Available
Not enough data
8.8
147
Not enough data
8.6
152
Platform
Not enough data
8.5
344
Not enough data
8.4
216
Not enough data
8.3
222
Not enough data
8.5
309
Not enough data
8.9
335
Not enough data
8.7
291
Not enough data
8.4
315
Not enough data
8.5
332
Categories
Categories
Shared Categories
Microsoft Forms and SurveySparrow are categorized as Online Form Builder and Survey
Unique Categories
Microsoft Forms has no unique categories
SurveySparrow is categorized as Feedback Analytics, Experience Management, Exit Interview Management, Employee Engagement, and Online Reputation Management
Reviews
Reviewers' Company Size
Microsoft Forms
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
SurveySparrow
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Information Technology and Services
16.9%
Education Management
7.6%
Higher Education
7.4%
Pharmaceuticals
6.4%
Computer Software
5.0%
Other
56.8%
Information Technology and Services
8.8%
Marketing and Advertising
8.0%
Computer Software
7.8%
Education Management
4.7%
Financial Services
3.4%
Other
67.4%
Alternatives
Discussions
Are there any version updates for this software?
3 Comments
JT
Yes kindaRead more
Is it right?
2 Comments
TT
Please elaborate on the question ? Does Microsoft have the rights on your Forms ? Do the Microsoft Forms is right ? I am not sure to understand the question...Read more
Is Microsoft Forms good?
2 Comments
HV
Yes, it is great, both options creating survey and/or quizzes.. Using it in company a lotRead more
What's the best thing about using survey sparrow?
2 Comments
VJ
easy to use, get variety of formats and can change accordingly.
better then other online surveyRead more
My email is no longer on the system, what can be the course of it?
2 Comments
Official Response from SurveySparrow
Hi Prince,
Happy New year, would you mind sharing the URL that you are trying to login?
This will help us locate your account and get you the...Read more
Please increase the trail period if needed. not for all but who requests it.
2 Comments
GC
OtherRead more
Hunting for software insights?
With over 3 million reviews, we can provide the specific details that help you make an informed software buying decision for your business. Finding the right product is important, let us help.
