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Compare Microsoft Forms and SurveySensum 
Featured Products
At a Glance
Market Segments
Mid-Market (43.5% of reviews)
Small-Business (57.6% of reviews)
Entry-Level Pricing
No pricing available
$3,600.00 Per Year
Microsoft Forms
Star Rating
(445)4.4 out of 5
Market Segments
Mid-Market (43.5% of reviews)
Pros & Cons
Entry-Level Pricing
No pricing available
Learn more about Microsoft FormsSurveySensum
Star Rating
(35)4.6 out of 5
Market Segments
Small-Business (57.6% of reviews)
Pros & Cons
Entry-Level Pricing
$3,600.00 Per Year
Browse all 3 pricing plansSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- G2 reviewers report that Microsoft Forms excels in overall user satisfaction, boasting a higher G2 Score compared to SurveySensum. Users appreciate its intuitive design and versatility, noting that it effectively supports various business needs, from client consent requests to post-training evaluations.
- Users say that Microsoft Forms offers a wide range of customizable features, allowing for the creation of surveys and questionnaires tailored to specific requirements. This flexibility is highlighted by reviewers who value the option to start from scratch or utilize pre-made templates.
- According to verified reviews, SurveySensum shines with its AI-based text analytics, which helps users quickly identify trends in open-ended feedback. This feature is particularly praised for its ability to streamline data analysis, making it easier for businesses to derive insights without manual effort.
- Reviewers mention that while Microsoft Forms has a strong overall performance, it faces challenges in specific areas like support quality, where SurveySensum stands out. Users have noted that SurveySensum's customer support is highly responsive and helpful, often providing hands-on assistance when needed.
- G2 reviewers highlight that both platforms offer ease of setup, but Microsoft Forms is frequently recognized for its seamless onboarding process. Users appreciate the intuitive nature of the platform, which allows them to quickly get started with creating forms and surveys.
- Users report that while Microsoft Forms has a larger market presence and more reviews, SurveySensum's focus on small businesses allows it to cater specifically to their needs, with features like real-time feedback insights and a smooth analytics dashboard that resonate well with smaller teams.
Pricing
Entry-Level Pricing
Microsoft Forms
No pricing availableSurveySensum
Starter CX
$3,600.00
Per Year
- Up to 12,000 responses/year
- Unlimited users
- SensAI Questionnaire – Create surveys with one prompt
Free Trial
Microsoft Forms
No trial information availableSurveySensum
Free Trial is available
Ratings
Meets Requirements
8.8
369
9.3
23
Ease of Use
9.2
371
9.3
23
Ease of Setup
9.3
156
9.3
16
Ease of Admin
9.1
89
8.6
12
Quality of Support
8.7
301
9.8
22
Has the product been a good partner in doing business?
8.9
74
9.5
11
Product Direction (% positive)
9.0
355
9.4
18
Features by Category
Survey Management
9.1
178
9.8
10
8.8
179
9.6
9
8.2
171
9.3
10
8.7
172
9.3
9
Survey Customization
8.2
159
8.7
9
8.1
153
9.4
9
7.7
152
9.0
8
8.0
133
8.1
8
Survey Insights
8.6
167
9.5
10
8.2
130
8.5
8
8.8
166
9.6
9
8.7
157
9.3
9
Agentic AI - Survey
7.3
34
Not enough data
7.4
34
Not enough data
7.2
34
Not enough data
Customization
8.5
116
Not enough data
8.5
108
Not enough data
8.8
109
Not enough data
8.3
117
Not enough data
Additional Functionality
8.5
106
Not enough data
7.3
96
Not enough data
8.6
109
Not enough data
7.4
78
Not enough data
8.6
111
Not enough data
Categories
Categories
Shared Categories
Microsoft Forms and SurveySensum are categorized as Survey
Unique Categories
Microsoft Forms is categorized as Online Form Builder
SurveySensum has no unique categories
Reviews
Reviewers' Company Size
Microsoft Forms
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
SurveySensum
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Information Technology and Services
16.6%
Education Management
7.5%
Higher Education
7.2%
Pharmaceuticals
6.3%
Computer Software
5.4%
Other
57.1%
Information Technology and Services
15.2%
Health, Wellness and Fitness
15.2%
Computer Software
9.1%
Professional Training & Coaching
6.1%
Marketing and Advertising
6.1%
Other
48.5%
Alternatives
Discussions
Are there any version updates for this software?
3 Comments
JT
Yes kindaRead more
Is it right?
2 Comments
TT
Please elaborate on the question ? Does Microsoft have the rights on your Forms ? Do the Microsoft Forms is right ? I am not sure to understand the question...Read more
Is Microsoft Forms good?
2 Comments
HV
Yes, it is great, both options creating survey and/or quizzes.. Using it in company a lotRead more
SurveySensum has no discussions with answers
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