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Compare Microsoft Forms and SurveyHero 
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At a Glance
Market Segments
Mid-Market (43.5% of reviews)
Small-Business (69.4% of reviews)
Entry-Level Pricing
No pricing available
No pricing available
Microsoft Forms
Star Rating
(437)4.4 out of 5
Market Segments
Mid-Market (43.5% of reviews)
Pros & Cons
Entry-Level Pricing
No pricing available
Learn more about Microsoft FormsSurveyHero
Star Rating
(36)4.4 out of 5
Market Segments
Small-Business (69.4% of reviews)
Pros & Cons
Entry-Level Pricing
No pricing available
Learn more about SurveyHeroSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- Users report that Microsoft Forms excels in its Survey Builder feature, scoring 9.1, which allows for a more intuitive and user-friendly experience compared to SurveyHero's score of 8.0. Reviewers mention that the drag-and-drop functionality makes it easy to create surveys quickly.
- Reviewers mention that Microsoft Forms offers superior Ease of Setup with a score of 9.3, while SurveyHero lags behind at 8.2. Users on G2 appreciate the seamless integration with other Microsoft products, which simplifies the setup process.
- G2 users highlight that Microsoft Forms provides better Reporting & Analytics capabilities, scoring 8.6 compared to SurveyHero's 7.2. Reviewers say that the analytics dashboard is more comprehensive, allowing for easier interpretation of survey results.
- Users say that Microsoft Forms shines in Data Exporting, achieving a score of 8.9, while SurveyHero scores 7.9. Reviewers mention that the ability to export data directly to Excel is a significant advantage for data analysis.
- Reviewers mention that SurveyHero offers more flexibility in Customization options, particularly with Branding, where it scores 7.3 compared to Microsoft Forms' 8.2. Users report that SurveyHero allows for more extensive branding options, which is crucial for businesses looking to maintain their identity.
- Users on G2 report that Microsoft Forms has a more robust Mobile Forms feature, scoring 8.7, while SurveyHero's mobile capabilities are less impressive. Reviewers say that Microsoft Forms is optimized for mobile use, making it easier for respondents to complete surveys on their devices.
Pricing
Entry-Level Pricing
Microsoft Forms
No pricing availableSurveyHero
No pricing availableFree Trial
Microsoft Forms
No trial information availableSurveyHero
Free Trial is available
Ratings
Meets Requirements
8.8
362
8.8
34
Ease of Use
9.2
364
8.9
35
Ease of Setup
9.3
149
8.3
26
Ease of Admin
9.1
86
8.6
6
Quality of Support
8.8
294
8.3
23
Has the product been a good partner in doing business?
8.9
71
Not enough data
Product Direction (% positive)
9.1
348
7.9
33
Features by Category
Survey Management
9.1
175
8.6
22
8.8
178
8.6
22
8.2
171
7.8
22
8.7
172
8.6
22
Survey Customization
8.2
158
8.5
20
8.1
152
7.8
20
7.7
152
7.8
17
8.0
133
8.3
18
Survey Insights
8.6
166
7.8
21
8.2
129
7.3
18
8.8
165
8.0
20
8.7
157
8.3
19
Agentic AI - Survey
7.3
34
7.2
9
7.4
34
8.3
9
7.2
34
9.1
9
Customization
8.4
115
Not enough data
8.5
108
Not enough data
8.8
109
Not enough data
8.3
116
Not enough data
Additional Functionality
8.5
106
Not enough data
7.3
96
Not enough data
8.6
108
Not enough data
7.4
78
Not enough data
8.7
110
Not enough data
Categories
Categories
Shared Categories
Microsoft Forms and SurveyHero are categorized as Survey
Unique Categories
Microsoft Forms is categorized as Online Form Builder
SurveyHero has no unique categories
Reviews
Reviewers' Company Size
Microsoft Forms
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
SurveyHero
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Information Technology and Services
16.9%
Education Management
7.6%
Higher Education
7.4%
Pharmaceuticals
6.4%
Computer Software
5.0%
Other
56.8%
Higher Education
19.4%
Education Management
11.1%
Research
8.3%
Non-Profit Organization Management
5.6%
Hospitality
5.6%
Other
50.0%
Alternatives
Discussions
Are there any version updates for this software?
3 Comments
JT
Yes kindaRead more
Is it right?
2 Comments
TT
Please elaborate on the question ? Does Microsoft have the rights on your Forms ? Do the Microsoft Forms is right ? I am not sure to understand the question...Read more
Is Microsoft Forms good?
2 Comments
HV
Yes, it is great, both options creating survey and/or quizzes.. Using it in company a lotRead more
SurveyHero has no discussions with answers
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