Compare Microsoft Forms and SurveyHero 
At a Glance
Market Segments
Mid-Market (43.6% of reviews)
Small-Business (73.8% of reviews)
Entry-Level Pricing
No pricing available
No pricing available
Microsoft Forms
Star Rating
(458)4.4 out of 5
Market Segments
Mid-Market (43.6% of reviews)
Pros & Cons
Entry-Level Pricing
No pricing available
Learn more about Microsoft FormsSurveyHero
Star Rating
(42)4.5 out of 5
Market Segments
Small-Business (73.8% of reviews)
Pros & Cons
Entry-Level Pricing
No pricing available
Learn more about SurveyHeroSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- G2 reviewers report that Microsoft Forms excels in user experience, with many praising its intuitive interface and the ability to create customized surveys. Users appreciate features like mandatory and optional questions, which enhance the flexibility of form creation.
- According to verified reviews, SurveyHero is recognized for its flexibility in survey design, allowing users to create intricate and detailed surveys. Reviewers highlight the powerful code-based survey sharing feature, which adds a unique dimension to its functionality.
- Users say that Microsoft Forms offers a quick and straightforward setup process, making it easy for businesses to implement. The availability of pre-made templates is particularly noted, as it allows users to get started without needing extensive customization.
- Reviewers mention that while SurveyHero provides a solid range of features, it may not match the overall satisfaction levels of Microsoft Forms. The latter has a higher G2 Score, indicating a more favorable reception among users, particularly in the mid-market segment.
- G2 reviewers highlight the quality of support provided by Microsoft Forms, with many users feeling that the product has been a reliable partner in their business processes. This contrasts with SurveyHero, where users have expressed a desire for improved support options.
- According to recent user feedback, Microsoft Forms stands out in reporting and analytics capabilities, with users appreciating the ease of data exporting and integration with other tools. This feature is crucial for businesses looking to analyze survey results effectively, giving Microsoft Forms an edge in this area.
Pricing
Entry-Level Pricing
Microsoft Forms
No pricing availableSurveyHero
No pricing availableFree Trial
Microsoft Forms
No trial information availableSurveyHero
Free Trial is available
Ratings
Meets Requirements
8.8
380
8.9
40
Ease of Use
9.2
383
8.9
41
Ease of Setup
9.3
168
8.5
32
Ease of Admin
9.1
90
8.6
6
Quality of Support
8.7
311
8.5
27
Has the product been a good partner in doing business?
8.8
75
Not enough data
Product Direction (% positive)
9.0
364
8.2
38
Features by Category
Survey Management
9.1
182
8.8
26
8.7
183
8.6
22
8.2
174
7.8
23
8.7
175
8.6
22
Survey Customization
8.2
161
8.2
22
8.1
155
7.6
21
7.7
154
7.8
17
8.1
135
8.4
19
Survey Insights
8.6
170
7.8
21
8.1
131
7.3
18
8.9
169
7.9
21
8.7
160
8.3
19
Agentic AI - Survey
7.3
34
7.2
9
7.4
34
8.3
9
7.2
34
9.1
9
Customization
8.5
120
Not enough data
8.4
113
Not enough data
8.8
111
Not enough data
8.2
126
Not enough data
Additional Functionality
8.5
107
Not enough data
7.3
96
Not enough data
8.7
114
Not enough data
7.4
78
Not enough data
8.6
113
Not enough data
Categories
Categories
Shared Categories
Microsoft Forms and SurveyHero are categorized as Survey
Unique Categories
Microsoft Forms is categorized as Online Form Builder
SurveyHero has no unique categories
Reviews
Reviewers' Company Size
Microsoft Forms
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
SurveyHero
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Information Technology and Services
16.3%
Education Management
7.5%
Higher Education
7.0%
Pharmaceuticals
6.1%
Computer Software
5.2%
Other
57.8%
Higher Education
28.6%
Research
9.5%
Education Management
9.5%
Design
4.8%
Non-Profit Organization Management
4.8%
Other
42.9%
Alternatives
Discussions
Are there any version updates for this software?
3 Comments
BA
latest version 1.23. 0.0Read more
What is Microsoft Forms used for?
2 Comments
JA
MS Forms can be used to get answers and opinions in the form of surveys from different individuals.
There are several types of questions that can be...Read more
SurveyHero has no discussions with answers
Hunting for software insights?
With over 3 million reviews, we can provide the specific details that help you make an informed software buying decision for your business. Finding the right product is important, let us help.
