G2 reviewers report that Microsoft Forms excels in user satisfaction, boasting a significantly higher overall score compared to Snap Surveys. Users appreciate its intuitive design, which makes creating surveys and forms straightforward, allowing for quick deployment in various business contexts.
Users say that Snap Surveys offers advanced features like display and skip logic, which can enhance survey customization. However, some reviewers have noted challenges with the user interface, indicating that while the tool is powerful, it may require a learning curve to fully leverage its capabilities.
Reviewers mention that Microsoft Forms shines in its flexibility, allowing users to create forms from scratch or utilize pre-made templates. This adaptability is particularly beneficial for businesses needing to gather feedback quickly and efficiently, as highlighted by users who rely on it for various operational tasks.
According to verified reviews, Snap Surveys is praised for its robust support resources, including a wealth of articles that guide users through the platform. This can be a significant advantage for those who prefer self-service support, although the overall quality of support is rated lower than that of Microsoft Forms.
Users highlight that Microsoft Forms provides a seamless experience with features that allow for mandatory and optional questions, making it easier to gather comprehensive feedback. This level of customization is often cited as a key reason for its popularity among users in the mid-market segment.
Reviewers note that while Snap Surveys is a quality product for its price, it has fewer recent reviews compared to Microsoft Forms, which may indicate a smaller user base or less frequent updates. This could impact the reliability of user experiences and the ongoing development of the software.
Pricing
Entry-Level Pricing
Microsoft Forms
No pricing available
Snap Surveys
No pricing available
Free Trial
Microsoft Forms
No trial information available
Snap Surveys
Free Trial is available
Ratings
Meets Requirements
8.8
366
8.6
12
Ease of Use
9.2
368
7.1
13
Ease of Setup
9.3
153
Not enough data
Ease of Admin
9.1
89
Not enough data
Quality of Support
8.7
298
7.8
12
Has the product been a good partner in doing business?
Please elaborate on the question ? Does Microsoft have the rights on your Forms ? Do the Microsoft Forms is right ? I am not sure to understand the question...Read more
Is Microsoft Forms good?
2 Comments
HV
Yes, it is great, both options creating survey and/or quizzes.. Using it in company a lotRead more
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