# Microsoft Forms vs Paperform Comparison
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## AI Generated Summary
- **G2 reviewers report** that Microsoft Forms excels in overall user satisfaction, reflected in its higher G2 Score compared to Paperform. Users appreciate its intuitive design and the ability to create a variety of forms, from client consent requests to post-training evaluations, making it a reliable choice for businesses.
- **Users say** that Paperform stands out for its exceptional support and flexibility. Many find it intuitive and functional, with one user highlighting its capability to customize questions extensively, which is particularly beneficial for specific applications like affiliate assessments.
- **Reviewers mention** that Microsoft Forms offers a wide range of features, including the ability to create forms from scratch or use pre-made templates. This flexibility allows users to tailor their forms to meet diverse needs, enhancing the overall user experience.
- **According to verified reviews** , Paperform shines in areas like conditional logic and multi-page forms, with users praising its ability to create complex forms that adapt to user responses. This feature is particularly useful for gathering detailed information in a structured manner.
- **G2 reviewers highlight** that while both platforms are easy to set up, Paperform's support is frequently noted as superior, with users feeling confident that solutions are readily available when they encounter challenges.
- **Users report** that Microsoft Forms, while effective, sometimes lacks the depth of customization that Paperform offers. Reviewers appreciate the latter's ability to create visually appealing forms with multimedia support, which can enhance engagement and response rates.



| | Microsoft Forms | Paperform | 
|---|---|---|
| **Star Rating** | 4.4 out of 5 | 4.8 out of 5 | 
| **Total Reviews** | 469 | 82 | 
| **Largest Market Segment** | Mid-Market (43.7% of reviews) | Small-Business (88.3% of reviews) | 
| **Entry Level Price** | No pricing available | Free | 

---
## Top Pros & Cons

### Microsoft Forms

Pros:
- Ease of Use (32 reviews)
- Ease of Creation (17 reviews)

Cons:
- Limited Customization (14 reviews)
- Missing Features (12 reviews)

### Paperform

Pros:
- Ease of Use (14 reviews)
- Customer Support (13 reviews)

Cons:
- Limited Customization (3 reviews)
- Expensive (2 reviews)

---
## Ratings Comparison
| Rating | Microsoft Forms | Paperform | 
|---|---|---|
  | **Meets Requirements** | 8.8 (388 reviews) | 9.3 (58 reviews) | 
  | **Ease of Use** | 9.2 (391 reviews) | 9.3 (66 reviews) | 
  | **Ease of Setup** | 9.3 (176 reviews) | 9.2 (52 reviews) | 
  | **Ease of Admin** | 9.1 (90 reviews) | 9.5 (34 reviews) | 
  | **Quality of Support** | 8.7 (316 reviews) | 9.5 (52 reviews) | 
  | **Has the product been a good partner in doing business?** | 8.8 (75 reviews) | 9.8 (33 reviews) | 
  | **Product Direction (% positive)** | 9.0 (372 reviews) | 9.4 (59 reviews) | 

---
## Pricing

### Microsoft Forms

#### Entry-Level Pricing

No pricing available

#### Free Trial

No information available

### Paperform

#### Entry-Level Pricing

Plan: Free

Price: Free

Description: For individuals and small teams just getting started with Paperform.

Key Features:
- Unlimited Forms
- 30 Submissions a Month
- 1 User

[Browse all 5 editions](https://www.g2.com/products/paperform/pricing)

#### Free Trial

Yes

---
## Features Comparison By Category

### Survey

| Product | Score | Reviews |
|---|---|---|
| **Microsoft Forms** | 8.3/10 | 196 |
| **Paperform** | 8.7/10 | 20 |

#### Survey Management

| Feature | Microsoft Forms | Paperform | 
|---|---|---|
| **Survey Builder** | 9.1 (184 reviews) | 9.2 (19 reviews) | 
| **Question Types** | 8.8 (186 reviews) | 9.4 (19 reviews) | 
| **Templates** | 8.2 (176 reviews) | 8.6 (18 reviews) | 
| **Survey Distribution** | 8.7 (176 reviews) | 8.2 (17 reviews) | 

#### Survey Customization

| Feature | Microsoft Forms | Paperform | 
|---|---|---|
| **Branching/Skip Logic** | 8.3 (162 reviews) | 9.5 (18 reviews) | 
| **Branding** | 8.1 (156 reviews) | 9.0 (18 reviews) | 
| **Multimedia Support** | 7.8 (154 reviews) | 8.8 (19 reviews) | 
| **Multilingual Surveys** | 8.1 (136 reviews) | 8.0 (16 reviews) | 

#### Survey Insights

| Feature | Microsoft Forms | Paperform | 
|---|---|---|
| **Reporting & Analytics** | 8.6 (171 reviews) | 8.7 (19 reviews) | 
| **BI Tools Integration** | 8.2 (131 reviews) | 7.9 (15 reviews) | 
| **Data Exporting** | 8.9 (169 reviews) | 9.1 (17 reviews) | 
| **Permissions** | 8.8 (160 reviews) | 8.6 (18 reviews) | 

#### Agentic AI - Survey

| Feature | Microsoft Forms | Paperform | 
|---|---|---|
| **Adaptive Learning** | 7.4 (34 reviews) | 8.3 (10 reviews) | 
| **Proactive Assistance** | 7.5 (34 reviews) | 8.5 (10 reviews) | 
| **Decision Making** | 7.4 (34 reviews) | 8.3 (10 reviews) | 

### Online Form Builder

| Product | Score | Reviews |
|---|---|---|
| **Microsoft Forms** | 8.3/10 | 147 |
| **Paperform** | 9.4/10 | 35 |

#### Customization

| Feature | Microsoft Forms | Paperform | 
|---|---|---|
| **Custom Fields** | 8.5 (124 reviews) | 9.3 (27 reviews) | 
| **Conditional Logic** | 8.4 (115 reviews) | 9.7 (30 reviews) | 
| **Multi-page Forms** | 8.8 (113 reviews) | 9.5 (28 reviews) | 
| **Design** | 8.2 (131 reviews) | 9.2 (31 reviews) | 

#### Additional Functionality

| Feature | Microsoft Forms | Paperform | 
|---|---|---|
| **Embedded Forms** | 8.5 (108 reviews) | 9.3 (28 reviews) | 
| **Offline Capability** | 7.3 (97 reviews) | Feature Not Available | 
| **Notifications** | 8.7 (117 reviews) | 9.7 (23 reviews) | 
| **Payments** | 7.4 (79 reviews) | 9.3 (27 reviews) | 
| **Mobile Forms** | 8.7 (115 reviews) | 9.2 (24 reviews) | 

---
## Categories
**Shared Categories (2):** [Online Form Builder Software](https://www.g2.com/categories/online-form-builder), [Survey Software](https://www.g2.com/categories/survey)




---
## Reviewer Demographics

### By Company Size

| Segment | Microsoft Forms | Paperform | 
|---|---|---|
| **Small-Business** | 19.3% | 88.3% | 
| **Mid-Market** | 43.7% | 6.5% | 
| **Enterprise** | 37.0% | 5.2% | 

### By Industry

#### Microsoft Forms

- **Information Technology and Services:** 16.7%
- **Education Management:** 7.6%
- **Higher Education:** 7.1%
- **Pharmaceuticals:** 6.0%
- **Computer Software:** 5.1%
- **Primary/Secondary Education:** 3.6%
- **Management Consulting:** 2.9%
- **Oil & Energy:** 2.9%
- **Automotive:** 2.9%
- **Hospital & Health Care:** 2.7%
- **Other:** 42.5%

#### Paperform

- **Marketing and Advertising:** 12.2%
- **Consulting:** 6.8%
- **Computer Software:** 6.8%
- **Non-Profit Organization Management:** 6.8%
- **Retail:** 4.1%
- **Professional Training & Coaching:** 4.1%
- **Health, Wellness and Fitness:** 4.1%
- **Education Management:** 4.1%
- **Financial Services:** 2.7%
- **Food & Beverages:** 2.7%
- **Other:** 45.9%

---
## Alternatives

### Alternatives to Microsoft Forms

- [SurveyMonkey](https://www.g2.com/products/surveymonkey/reviews) — 4.4/5 stars (23538 reviews)
- [Jotform](https://www.g2.com/products/jotform/reviews) — 4.7/5 stars (5134 reviews)
- [Typeform](https://www.g2.com/products/typeform/reviews) — 4.5/5 stars (993 reviews)
- [Formstack Forms](https://www.g2.com/products/formstack-forms/reviews) — 4.3/5 stars (471 reviews)
- [Wufoo](https://www.g2.com/products/wufoo/reviews) — 4.2/5 stars (296 reviews)
- [FormAssembly](https://www.g2.com/products/formassembly/reviews) — 4.5/5 stars (400 reviews)
- [Qualtrics Strategy & Research](https://www.g2.com/products/qualtrics-strategy-research/reviews) — 4.4/5 stars (3015 reviews)
- [Mentimeter](https://www.g2.com/products/mentimeter/reviews) — 4.7/5 stars (788 reviews)
- [SurveySparrow](https://www.g2.com/products/surveysparrow/reviews) — 4.4/5 stars (2061 reviews)
- [Alchemer Survey](https://www.g2.com/products/alchemer-survey/reviews) — 4.4/5 stars (948 reviews)

### Alternatives to Paperform

- [Typeform](https://www.g2.com/products/typeform/reviews) — 4.5/5 stars (993 reviews)
- [Jotform](https://www.g2.com/products/jotform/reviews) — 4.7/5 stars (5134 reviews)
- [SurveyMonkey](https://www.g2.com/products/surveymonkey/reviews) — 4.4/5 stars (23538 reviews)
- [Formstack Forms](https://www.g2.com/products/formstack-forms/reviews) — 4.3/5 stars (471 reviews)
- [SurveySparrow](https://www.g2.com/products/surveysparrow/reviews) — 4.4/5 stars (2061 reviews)
- [Tally](https://www.g2.com/products/tally-forms-tally/reviews) — 4.9/5 stars (129 reviews)
- [FormAssembly](https://www.g2.com/products/formassembly/reviews) — 4.5/5 stars (400 reviews)
- [Outgrow](https://www.g2.com/products/outgrow/reviews) — 4.7/5 stars (328 reviews)
- [WPForms](https://www.g2.com/products/wpforms/reviews) — 4.7/5 stars (969 reviews)
- [Alchemer Survey](https://www.g2.com/products/alchemer-survey/reviews) — 4.4/5 stars (948 reviews)

---
## Top Discussions

### Microsoft Forms

- Title: [Are there any version updates for this software?](https://www.g2.com/discussions/27069-are-there-any-version-updates-for-this-software) — 3 comments
  > **Top comment:** "latest version 1.23. 0.0"
- Title: [What is Microsoft Forms used for?](https://www.g2.com/discussions/what-is-microsoft-forms-used-for) — 2 comments
  > **Top comment:** "MS Forms can be used to get answers and opinions in the form of surveys from different individuals. 

There are several types of questions that can be..."
- Title: [Is Microsoft form free?](https://www.g2.com/discussions/is-microsoft-form-free) — 2 comments
  > **Top comment:** "No you have to pay for microsoft products"
- Title: [Is Microsoft Forms good?](https://www.g2.com/discussions/is-microsoft-forms-good) — 2 comments
  > **Top comment:** "Yes, it is great, both options creating survey and/or quizzes.. Using it in company a lot"
- Title: [Is it right?](https://www.g2.com/discussions/31869-is-it-right) — 2 comments, 1 upvote
  > **Top comment:** "Yes"

### Paperform

No discussions available for this product.

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**Source:** [G2.com](https://www.g2.com) | [Comparison Page](https://www.g2.com/compare/microsoft-forms-vs-paperform)