# Microsoft Forms vs forms.app Comparison
---
## AI Generated Summary
- **G2 reviewers report** that Microsoft Forms excels in **ease of use** , with many users highlighting its straightforward setup process. One user mentioned that even tech beginners can navigate the platform without trouble, making it a great choice for those who need to create surveys and quizzes quickly.
- **Users say** forms.app shines in **customization options** , allowing for personalized branding with logos and cover images. This feature is particularly appreciated by users who want to maintain a consistent look and feel for their forms, as noted by a user who collects feedback for yoga classes.
- **Reviewers mention** that Microsoft Forms integrates seamlessly with the Microsoft 365 ecosystem, which is a significant advantage for organizations already using Microsoft products. This integration simplifies the process of creating and distributing forms, as highlighted by users who appreciate the ease of getting their surveys out.
- **According to verified reviews** , forms.app offers a **clean user experience** that many find appealing. Users have praised its intuitive design, which makes it easy to navigate and utilize, especially when gathering job-related details efficiently.
- **G2 reviewers report** that both platforms have comparable **support quality** , with forms.app receiving positive feedback for its responsive customer service. Users have noted quick responses to their inquiries, which enhances their overall experience with the software.
- **Users say** that while Microsoft Forms has a higher overall satisfaction score, forms.app's focus on **AI insights** and feedback collection tools provides unique value for specific use cases, such as improving communication in educational settings. This feature allows users to adapt and enhance their offerings based on real-time feedback.



| | Microsoft Forms | forms.app | 
|---|---|---|
| **Star Rating** | 4.4 out of 5 | 4.5 out of 5 | 
| **Total Reviews** | 471 | 498 | 
| **Largest Market Segment** | Mid-Market (43.7% of reviews) | Small-Business (77.4% of reviews) | 
| **Entry Level Price** | No pricing available | $29.00 Per Month | 

---
## Top Pros & Cons

### Microsoft Forms

Pros:
- Ease of Use (32 reviews)
- Ease of Creation (17 reviews)

Cons:
- Limited Customization (14 reviews)
- Missing Features (12 reviews)

### forms.app

Pros:
- Ease of Use (2 reviews)
- Customer Support (1 reviews)

Cons:
- Form Complexity (1 reviews)

---
## Ratings Comparison
| Rating | Microsoft Forms | forms.app | 
|---|---|---|
  | **Meets Requirements** | 8.8 (390 reviews) | 8.8 (349 reviews) | 
  | **Ease of Use** | 9.2 (393 reviews) | 9.1 (354 reviews) | 
  | **Ease of Setup** | 9.3 (178 reviews) | 9.2 (216 reviews) | 
  | **Ease of Admin** | 9.1 (90 reviews) | 9.2 (203 reviews) | 
  | **Quality of Support** | 8.7 (317 reviews) | 8.7 (249 reviews) | 
  | **Has the product been a good partner in doing business?** | 8.8 (75 reviews) | 8.9 (181 reviews) | 
  | **Product Direction (% positive)** | 9.0 (373 reviews) | 9.2 (319 reviews) | 

---
## Pricing

### Microsoft Forms

#### Entry-Level Pricing

No pricing available

#### Free Trial

No information available

### forms.app

#### Entry-Level Pricing

Plan: Basic

Price: $29.00 Per Month

Description: The go-to plan for starters and small businesses.

Key Features:
- Everything in free
- 25 forms
-  1,000 responses/mo

[Browse all 7 editions](https://www.g2.com/products/forms-app/pricing)

#### Free Trial

Yes

---
## Features Comparison By Category

### Survey

| Product | Score | Reviews |
|---|---|---|
| **Microsoft Forms** | 8.3/10 | 196 |
| **forms.app** | 8.7/10 | 134 |

#### Survey Management

| Feature | Microsoft Forms | forms.app | 
|---|---|---|
| **Survey Builder** | 9.1 (184 reviews) | 9.1 (120 reviews) | 
| **Question Types** | 8.8 (186 reviews) | 9.1 (118 reviews) | 
| **Templates** | 8.2 (176 reviews) | 8.8 (108 reviews) | 
| **Survey Distribution** | 8.7 (176 reviews) | Feature Not Available | 

#### Survey Customization

| Feature | Microsoft Forms | forms.app | 
|---|---|---|
| **Branching/Skip Logic** | 8.3 (162 reviews) | 8.4 (93 reviews) | 
| **Branding** | 8.1 (156 reviews) | 8.6 (85 reviews) | 
| **Multimedia Support** | 7.8 (154 reviews) | 8.6 (76 reviews) | 
| **Multilingual Surveys** | 8.1 (136 reviews) | 8.3 (44 reviews) | 

#### Survey Insights

| Feature | Microsoft Forms | forms.app | 
|---|---|---|
| **Reporting & Analytics** | 8.6 (171 reviews) | 8.7 (100 reviews) | 
| **BI Tools Integration** | 8.2 (131 reviews) | 8.2 (58 reviews) | 
| **Data Exporting** | 8.9 (169 reviews) | 8.9 (83 reviews) | 
| **Permissions** | 8.8 (160 reviews) | 8.9 (60 reviews) | 

#### Agentic AI - Survey

| Feature | Microsoft Forms | forms.app | 
|---|---|---|
| **Adaptive Learning** | 7.4 (34 reviews) | Not enough data | 
| **Proactive Assistance** | 7.5 (34 reviews) | Not enough data | 
| **Decision Making** | 7.4 (34 reviews) | Not enough data | 

### Online Form Builder

| Product | Score | Reviews |
|---|---|---|
| **Microsoft Forms** | 8.3/10 | 149 |
| **forms.app** | 8.6/10 | 200 |

#### Customization

| Feature | Microsoft Forms | forms.app | 
|---|---|---|
| **Custom Fields** | 8.5 (125 reviews) | 9.2 (163 reviews) | 
| **Conditional Logic** | 8.4 (115 reviews) | 8.4 (143 reviews) | 
| **Multi-page Forms** | 8.8 (113 reviews) | 8.7 (93 reviews) | 
| **Design** | 8.2 (131 reviews) | 8.8 (184 reviews) | 

#### Additional Functionality

| Feature | Microsoft Forms | forms.app | 
|---|---|---|
| **Embedded Forms** | 8.5 (108 reviews) | 8.7 (124 reviews) | 
| **Offline Capability** | 7.3 (97 reviews) | Feature Not Available | 
| **Notifications** | 8.6 (118 reviews) | 8.4 (123 reviews) | 
| **Payments** | 7.4 (79 reviews) | 7.6 (81 reviews) | 
| **Mobile Forms** | 8.7 (115 reviews) | 8.8 (144 reviews) | 

---
## Categories
**Shared Categories (2):** [Online Form Builder Software](https://www.g2.com/categories/online-form-builder), [Survey Software](https://www.g2.com/categories/survey)




---
## Reviewer Demographics

### By Company Size

| Segment | Microsoft Forms | forms.app | 
|---|---|---|
| **Small-Business** | 19.2% | 77.4% | 
| **Mid-Market** | 43.7% | 18.1% | 
| **Enterprise** | 37.1% | 4.5% | 

### By Industry

#### Microsoft Forms

- **Information Technology and Services:** 16.6%
- **Education Management:** 7.5%
- **Higher Education:** 7.1%
- **Pharmaceuticals:** 6.0%
- **Computer Software:** 5.1%
- **Primary/Secondary Education:** 3.5%
- **Management Consulting:** 2.9%
- **Oil & Energy:** 2.9%
- **Financial Services:** 2.9%
- **Automotive:** 2.9%
- **Other:** 42.6%

#### forms.app

- **Education Management:** 5.6%
- **Information Technology and Services:** 5.6%
- **Higher Education:** 5.2%
- **Marketing and Advertising:** 4.6%
- **Computer Software:** 4.4%
- **Non-Profit Organization Management:** 3.1%
- **Retail:** 2.9%
- **Construction:** 2.5%
- **Accounting:** 2.5%
- **Health, Wellness and Fitness:** 2.3%
- **Other:** 61.3%

---
## Alternatives

### Alternatives to Microsoft Forms

- [SurveyMonkey](https://www.g2.com/products/surveymonkey/reviews) — 4.4/5 stars (23548 reviews)
- [Jotform](https://www.g2.com/products/jotform/reviews) — 4.7/5 stars (5179 reviews)
- [Typeform](https://www.g2.com/products/typeform/reviews) — 4.5/5 stars (1002 reviews)
- [Formstack Forms](https://www.g2.com/products/formstack-forms/reviews) — 4.3/5 stars (470 reviews)
- [Wufoo](https://www.g2.com/products/wufoo/reviews) — 4.2/5 stars (296 reviews)
- [FormAssembly](https://www.g2.com/products/formassembly/reviews) — 4.5/5 stars (400 reviews)
- [Qualtrics Strategy & Research](https://www.g2.com/products/qualtrics-strategy-research/reviews) — 4.4/5 stars (3016 reviews)
- [Mentimeter](https://www.g2.com/products/mentimeter/reviews) — 4.7/5 stars (788 reviews)
- [SurveySparrow](https://www.g2.com/products/surveysparrow/reviews) — 4.4/5 stars (2063 reviews)
- [Alchemer Survey](https://www.g2.com/products/alchemer-survey/reviews) — 4.4/5 stars (951 reviews)

### Alternatives to forms.app

- [Typeform](https://www.g2.com/products/typeform/reviews) — 4.5/5 stars (1002 reviews)
- [Jotform](https://www.g2.com/products/jotform/reviews) — 4.7/5 stars (5179 reviews)
- [Formstack Forms](https://www.g2.com/products/formstack-forms/reviews) — 4.3/5 stars (470 reviews)
- [SurveySparrow](https://www.g2.com/products/surveysparrow/reviews) — 4.4/5 stars (2063 reviews)
- [FormAssembly](https://www.g2.com/products/formassembly/reviews) — 4.5/5 stars (400 reviews)
- [SurveyMonkey](https://www.g2.com/products/surveymonkey/reviews) — 4.4/5 stars (23548 reviews)
- [WPForms](https://www.g2.com/products/wpforms/reviews) — 4.7/5 stars (970 reviews)
- [PandaDoc](https://www.g2.com/products/pandadoc/reviews) — 4.7/5 stars (3492 reviews)
- [ClickUp](https://www.g2.com/products/clickup/reviews) — 4.6/5 stars (12478 reviews)
- [Alchemer Survey](https://www.g2.com/products/alchemer-survey/reviews) — 4.4/5 stars (951 reviews)

---
## Top Discussions

### Microsoft Forms

- Title: [Are there any version updates for this software?](https://www.g2.com/discussions/27069-are-there-any-version-updates-for-this-software) — 3 comments
  > **Top comment:** "latest version 1.23. 0.0"
- Title: [What is Microsoft Forms used for?](https://www.g2.com/discussions/what-is-microsoft-forms-used-for) — 2 comments
  > **Top comment:** "MS Forms can be used to get answers and opinions in the form of surveys from different individuals. 

There are several types of questions that can be..."
- Title: [Is Microsoft form free?](https://www.g2.com/discussions/is-microsoft-form-free) — 2 comments
  > **Top comment:** "No you have to pay for microsoft products"
- Title: [Is Microsoft Forms good?](https://www.g2.com/discussions/is-microsoft-forms-good) — 2 comments
  > **Top comment:** "Yes, it is great, both options creating survey and/or quizzes.. Using it in company a lot"
- Title: [Is it right?](https://www.g2.com/discussions/31869-is-it-right) — 2 comments, 1 upvote
  > **Top comment:** "Yes"

### forms.app

- Title: [What's the security and data protection policy of your app and website for all users?](https://www.g2.com/discussions/what-s-the-security-and-data-protection-policy-of-your-app-and-website-for-all-users) — 2 comments, 1 upvote
  > **Top comment:** "As far as I know, the company will never sell its assets. The user is the value of the asset. So they will never want any harm to their organization. So keep..."
- Title: [yes](https://www.g2.com/discussions/yes-61afcc71-f5a7-4dc6-8056-064d375d7911) — 2 comments, 1 upvote
  > **Top comment:** "the truth is no, so far it has worked safely and efficiently."
- Title: [What is forms.app used for?](https://www.g2.com/discussions/what-is-forms-app-used-for) — 1 comment
  > **Top comment:** "Is a visual form builder"
- Title: [why did your dad leave u](https://www.g2.com/discussions/why-did-your-dad-leave-u) — 1 comment, 1 upvote
  > **Top comment:** "Bank Mandiri central assistance service 📞0811334107"
- Title: [How do I use forms.app](https://www.g2.com/discussions/how-do-i-use-forms-app) — 1 comment, 1 upvote
  > **Top comment:** "I use it to make high quality surveys."

---
**Source:** [G2.com](https://www.g2.com) | [Comparison Page](https://www.g2.com/compare/microsoft-forms-vs-forms-app)