Link copied to clipboard # Microsoft Entra ID vs Salesforce Platform Comparison - What are their main differences? Share [ Export ](/compare/microsoft-entra-id/agentforce-360-platform-formerly-salesforce-platform/export.csv) Microsoft Entra IDSalesforce Platform[+ Add Product](#) Pricing **Microsoft Entra ID** Free Trial **Free** · Azure Active Directory Free **Salesforce Platform** Free Trial **$25** /user/month\* (billed annually) · Platform Starter **Pricing Insights** from reviews Time to Implement **Microsoft Entra ID** 3 monthsFaster Based on 72 responses **Salesforce Platform** 5 months Based on 160 responses Return on Investment **Microsoft Entra ID** 13 months1 month sooner Based on 59 responses **Salesforce Platform** 14 months Based on 149 responses Perceived Cost **Microsoft Entra ID** $$$$$ **Salesforce Platform** $$$$$ Average Discount **Microsoft Entra ID** 13% **Salesforce Platform** 14%1% more ![Microsoft Entra ID](https://images.g2crowd.com/uploads/product/hd_favicon/a8a99a96fda235658139f710592f8a53/microsoft-entra-id.svg "Microsoft Entra ID") ![Salesforce Platform](https://images.g2crowd.com/uploads/product/hd_favicon/b2a749c6cf5119ab76e497c1082c3161/agentforce-360-platform-formerly-salesforce-platform.svg "Salesforce Platform") G2 offers free advice on this comparison. Chat with an expert How would you like to receive Software Advice? ![](/assets/advisor_router/laptop_form-f1a7012279826105416befde8d882ffc7589b1f9db09c93a1379d601cafe8e0d.svg) FormAnswer questions at your own pace, no call required. ![](/assets/advisor_router/ai_agent-4d78629a3ba354fed449a65c60df3a6f2eda90fb98411b711df4b25d7be52a38.svg) AI AgentChat live and get a recommendation in minutes. ![](/assets/advisor_router/phone_call_picker-c48821ec36f4182d8ee3e54cfbd3937500eec54d7b7e0cfb80dc80a8a733842f.svg) Phone CallTalk it through live with a software advisor. **Pros & Cons** from reviews **Microsoft Entra ID** [ Ease of Use (129) ](https://www.g2.com/products/microsoft-entra-id/reviews?filters%5Bsentiment_snippet%5D=1216818&qs=pros-and-cons#reviews)[ Security (122) ](https://www.g2.com/products/microsoft-entra-id/reviews?filters%5Bsentiment_snippet%5D=1215375&qs=pros-and-cons#reviews)[ Complexity (56) ](https://www.g2.com/products/microsoft-entra-id/reviews?filters%5Bsentiment_snippet%5D=1214005&qs=pros-and-cons#reviews)[ Expensive (53) ](https://www.g2.com/products/microsoft-entra-id/reviews?filters%5Bsentiment_snippet%5D=1213542&qs=pros-and-cons#reviews) **Salesforce Platform** [ Ease of Use (1639) ](https://www.g2.com/products/agentforce-360-platform-formerly-salesforce-platform/reviews?filters%5Bsentiment_snippet%5D=1166607&qs=pros-and-cons#reviews)[ Features (799) ](https://www.g2.com/products/agentforce-360-platform-formerly-salesforce-platform/reviews?filters%5Bsentiment_snippet%5D=1163191&qs=pros-and-cons#reviews)[ Learning Curve (574) ](https://www.g2.com/products/agentforce-360-platform-formerly-salesforce-platform/reviews?filters%5Bsentiment_snippet%5D=1161553&qs=pros-and-cons#reviews)[ Complexity (539) ](https://www.g2.com/products/agentforce-360-platform-formerly-salesforce-platform/reviews?filters%5Bsentiment_snippet%5D=1161923&qs=pros-and-cons#reviews) Integrations **Microsoft Entra ID** [ ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/large_detail/large_detail_aa32fa23598dc6c153bb17435c1c1d13/activedirectory-domain-controller-for-windows-2016.png "Product Avatar Image") ActiveDirectory Domain... ](https://www.g2.com/products/activedirectory-domain-controller-for-windows-2016/reviews)[ ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/large_detail/large_detail_5a7938ffd6497884772dc39786f9e1e2/adobe-analytics.png "Product Avatar Image") Adobe Analytics ](https://www.g2.com/products/adobe-analytics/reviews)[ ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/large_detail/large_detail_e8556e2066b427bbe86f729effc6bef0/azure-kubernetes-service-aks.png "Product Avatar Image") Azure Kubernetes Service (AKS) ](https://www.g2.com/products/azure-kubernetes-service-aks/reviews)[ ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/large_detail/large_detail_2ac0e7b10e1efb64107026cb2b241d53/azure-pipelines.jpg "Product Avatar Image") Azure Pipelines ](https://www.g2.com/products/azure-pipelines/reviews)[ View all ](https://www.g2.com/products/microsoft-entra-id/integrations) **Salesforce Platform** [ ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/large_detail/large_detail_a32e0e26763af4564c2d6b2d497f3b71/6sense-revenue-marketing.png "Product Avatar Image") 6sense Revenue Marketing ](https://www.g2.com/products/6sense-revenue-marketing/reviews)[ ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/large_detail/large_detail_bb141ebbc2e76c4e88d96562ee818982/ab-tutor.png "Product Avatar Image") AB Tutor ](https://www.g2.com/products/ab-tutor/reviews)[ ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/large_detail/large_detail_d6b6650425eafc5c72f230cad744ad29/adobe-marketo-engage.png "Product Avatar Image") Adobe Marketo Engage ](https://www.g2.com/products/adobe-marketo-engage/reviews)[ ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/large_detail/large_detail_da24ab8969ae1c7989ab7867d0dd2142/aircall.png "Product Avatar Image") Aircall ](https://www.g2.com/products/aircall/reviews)[ View all ](https://www.g2.com/products/agentforce-360-platform-formerly-salesforce-platform/integrations) Screenshots **Microsoft Entra ID** ![Microsoft Entra ID screenshot](https://images.g2crowd.com/cdn-cgi/image/width=600,height=600,fit=scale-down,format=auto,onerror=redirect,/https://images.g2crowd.com/uploads/attachment/file/196921/AAD.jpg) **Salesforce Platform** ![Salesforce Platform screenshot](https://images.g2crowd.com/cdn-cgi/image/width=600,height=600,fit=scale-down,format=auto,onerror=redirect,/https://images.g2crowd.com/uploads/attachment/file/66027/App-Builder.png) **Ratings** from reviews Meets Requirements **Microsoft Entra ID** **9.1** /10 Based on 716 responses **Salesforce Platform** **8.9** /10 Based on 2,403 responses Ease of Use **Microsoft Entra ID** **8.8** /10 Based on 722 responses **Salesforce Platform** **8.5** /10 Based on 3,709 responses Ease of Setup **Microsoft Entra ID** **8.6** /10 Based on 445 responses **Salesforce Platform** **8.3** /10 Based on 2,481 responses Ease of Admin **Microsoft Entra ID** **8.8** /10 Based on 398 responses **Salesforce Platform** **8.5** /10 Based on 834 responses Quality of Support **Microsoft Entra ID** **8.7** /10 Based on 655 responses **Salesforce Platform** **8.5** /10 Based on 2,144 responses Has the product been a good partner in doing business? **Microsoft Entra ID** **9.0** /10 Based on 384 responses **Salesforce Platform** **8.8** /10 Based on 828 responses Product Direction (% positive) **Microsoft Entra ID** **9.4** /10 Based on 694 responses **Salesforce Platform** **8.7** /10 Based on 2,352 responses **Features** ratings from reviews Identity and Access Management (IAM) **9.0** /10 Based on 324 responses **8.6** /10 Based on 96 responses User Provisioning and Governance Tools **8.9** /10 Based on 94 responses Not enough data Application Development Platforms Not enough data **9.0** /10 Based on 194 responses Single Sign-On (SSO) **8.9** /10 Based on 273 responses Not enough data Multi-Factor Authentication (MFA) **8.4** /10 Based on 213 responses Not enough data Data Masking Not enough data **9.1** /10 Based on 17 responses Workplace Innovation Platforms Not enough data **9.0** /10 Based on 378 responses Cloud Directory Services **8.8** /10 Based on 205 responses Not enough data Privileged Access Management (PAM) **9.1** /10 Based on 102 responses Not enough data Cloud Migration Not enough data **8.7** /10 Based on 119 responses Consent Management Platform (CMP) Not enough data **8.9** /10 Based on 31 responses Customer Identity and Access Management (CIAM) Not enough data **8.8** /10 Based on 348 responses Passwordless Authentication **8.6** /10 Based on 120 responses Not enough data DevOps Platforms Not enough data **9.3** /10 Based on 80 responses Drag and Drop App Builder Not enough data **8.5** /10 Based on 94 responses Software Testing Not enough data **8.9** /10 Based on 26 responses Low-Code Development Platforms Not enough data **9.2** /10 Based on 385 responses Cloud Platform as a Service (PaaS) Not enough data **8.7** /10 Based on 1,396 responses No-Code Development Platforms Not enough data **8.8** /10 Based on 225 responses User Insights **Reviewers' Company Size** Small-Business(50 or fewer emp.) 22.8% Mid-Market(51-1000 emp.) 40.3% Enterprise(\> 1000 emp.) 37.0% Small-Business(50 or fewer emp.) 22.8% Mid-Market(51-1000 emp.) 40.3% Enterprise(\> 1000 emp.) 37.0% Small-Business(50 or fewer emp.) 20.4% Mid-Market(51-1000 emp.) 44.9% Enterprise(\> 1000 emp.) 34.7% Small-Business(50 or fewer emp.) 20.4% Mid-Market(51-1000 emp.) 44.9% Enterprise(\> 1000 emp.) 34.7% **Reviewers' Industry** [![Microsoft Entra ID](https://images.g2crowd.com/uploads/product/hd_favicon/a8a99a96fda235658139f710592f8a53/microsoft-entra-id.svg "Microsoft Entra ID")](https://www.g2.com/products/microsoft-entra-id/reviews) Microsoft Entra ID Information Technology and Services 26.3% Computer Software 9.5% Computer & Network Security 6.4% Financial Services 4.5% Hospital & Health Care 2.9% Other 50.4% [![Salesforce Platform](https://images.g2crowd.com/uploads/product/hd_favicon/b2a749c6cf5119ab76e497c1082c3161/agentforce-360-platform-formerly-salesforce-platform.svg "Salesforce Platform")](https://www.g2.com/products/agentforce-360-platform-formerly-salesforce-platform/reviews) Salesforce Platform Computer Software 12.3% Information Technology and Services 12.0% Financial Services 7.0% Non-Profit Organization Management 4.6% Consulting 3.0% Other 61.0% Alternatives **Microsoft Entra ID Alternatives** ![JumpCloud](https://images.g2crowd.com/uploads/product/hd_favicon/fa23ee0364cbcc0d2ea2729498b45992/jumpcloud.svg "JumpCloud") [ JumpCloud ](/products/jumpcloud/reviews) ![OneLogin](https://images.g2crowd.com/uploads/product/hd_favicon/1487565710/onelogin.svg "OneLogin") [ OneLogin ](/products/onelogin/reviews) ![1Password](https://images.g2crowd.com/uploads/product/hd_favicon/44a92221962a61e97eaf7f9b7327e4fc/1password.svg "1Password") [ 1Password ](/products/1password/reviews) ![IBM Verify CIAM](https://images.g2crowd.com/uploads/product/image/thumb_square/thumb_square_86c48d9c3cc2a4a3647453cf9f5be07d/ibm-verify-ciam.jpg "IBM Verify CIAM") [ IBM Verify CIAM ](/products/ibm-verify-ciam/reviews) **Salesforce Platform Alternatives** ![Quickbase](https://images.g2crowd.com/uploads/product/hd_favicon/b9699c0fa4dd8b1e4dca9cb53b76f2b0/quickbase.svg "Quickbase") [ Quickbase ](/products/quickbase/reviews) ![Nintex](https://images.g2crowd.com/uploads/product/hd_favicon/6d05d223727de012d13b1eb6341b2deb/nintex-nintex.svg "Nintex") [ Nintex ](/products/nintex-nintex/reviews) ![Claris FileMaker](https://images.g2crowd.com/uploads/product/hd_favicon/4baae6ad7797dd81b5b6ff04015d3b3e/claris-filemaker.svg "Claris FileMaker") [ Claris FileMaker ](/products/claris-filemaker/reviews) ![Zoho Creator](https://images.g2crowd.com/uploads/product/hd_favicon/0a84f55c85a46579b1dc756a6fee5a0b/zoho-creator.svg "Zoho Creator") [ Zoho Creator ](/products/zoho-creator/reviews) ## Microsoft Entra ID vs Salesforce Platform FAQs Generated using AI Last updated: August 16, 2026 ### What is the difference between Salesforce Headless 360 Platform (formerly Salesforce Platform) vs Microsoft Entra ID? Salesforce Headless 360 Platform (formerly Salesforce Platform) and Microsoft Entra ID are both highly rated Cloud Platform as a Service (PaaS) solutions, but Salesforce is distinguished by its deep customization and integration capabilities, while Microsoft Entra ID is recognized for its security and identity management strengths. | [Salesforce Headless 360 Platform (formerly Salesforce Platform)](https://www.g2.com/products/agentforce-360-platform-formerly-salesforce-platform/reviews) | [Microsoft Entra ID](https://www.g2.com/products/microsoft-entra-id/reviews) | | --- | --- | | 4.5/5 (3,996 reviews) | 4.5/5 (912 reviews) | | Mid-Market | Mid-Market | | 8.4 | 8.6 | | 8.5 | 8.7 | | Customization (651 all-time mentions) | Security (122 all-time mentions) | ### How do the pricing models of Salesforce Headless 360 Platform (formerly Salesforce Platform) and Microsoft Entra ID compare? Microsoft Entra ID is rated higher for value, with reviewers expressing greater satisfaction with its pricing compared to Salesforce Headless 360 Platform (formerly Salesforce Platform). - **Salesforce Headless 360 Platform (formerly Salesforce Platform):** In recent reviews, many cite high costs and complex pricing structures as a drawback, especially for small companies and advanced features. - **Microsoft Entra ID:** Reviewers note that while advanced features can increase costs, overall satisfaction with value is higher, and the platform is often included with Microsoft 365 subscriptions, making it a strong value for organizations already in the Microsoft ecosystem. - **Switching-reason:** Several reviewers mention switching to Salesforce for its lower upfront cost compared to previous solutions, but ongoing costs and add-ons can escalate quickly. ### What are the best alternatives to Salesforce Headless 360 Platform (formerly Salesforce Platform) and Microsoft Entra ID? The top 3 alternatives to Salesforce Headless 360 Platform (formerly Salesforce Platform) and Microsoft Entra ID are JumpCloud, Quickbase, and Claris FileMaker. | Product | G2 Rating (reviews) | Largest Segment | Pricing Insight | Top Reviewer-Cited Strength | | --- | --- | --- | --- | --- | | [Salesforce Headless 360 Platform (formerly Salesforce Platform)](https://www.g2.com/products/agentforce-360-platform-formerly-salesforce-platform/reviews) | 4.5/5 (3,996 reviews) | Mid-Market | High cost and complex pricing structure frequently cited as a drawback | Customization and integration capabilities | | [Microsoft Entra ID](https://www.g2.com/products/microsoft-entra-id/reviews) | 4.5/5 (912 reviews) | Mid-Market | Higher satisfaction with value, especially when bundled with Microsoft 365 | Security and identity management | | [JumpCloud](https://www.g2.com/products/jumpcloud/reviews) | 4.5/5 (4,064 reviews) | Mid-Market | — | Centralized identity and device management | | [Quickbase](https://www.g2.com/products/quickbase/reviews) | 4.4/5 (1,649 reviews) | Mid-Market | — | Low-code application development | | [Claris FileMaker](https://www.g2.com/products/claris-filemaker/reviews) | 4.5/5 (578 reviews) | Small-Business | — | Custom app creation for small businesses | ### Which Cloud Platform as a Service (PaaS) features should I prioritize when comparing Salesforce Headless 360 Platform (formerly Salesforce Platform) and Microsoft Entra ID? Buyers should prioritize customization, integration capabilities, security, automation, and ease of use when comparing Salesforce Headless 360 Platform (formerly Salesforce Platform) and Microsoft Entra ID. - **Customization:** Salesforce Headless 360 Platform (formerly Salesforce Platform) has 651 all-time mentions for customization, while Microsoft Entra ID has 89 for identity management customization. - **Integration Capabilities:** Salesforce Headless 360 Platform (formerly Salesforce Platform) is cited in 569 reviews for integrations; Microsoft Entra ID is mentioned in 80 reviews for integrations, with strong ties to Microsoft 365 and Okta. - **Security:** Microsoft Entra ID is cited in 122 reviews for security, with features like Conditional Access and MFA; Salesforce Headless 360 Platform (formerly Salesforce Platform) is also recognized for security improvements in recent reviews. - **Automation:** Salesforce Headless 360 Platform (formerly Salesforce Platform) is frequently praised for automation and workflow tools, with 796 mentions for features and 467 for functionality. - **Ease of Use:** Salesforce Headless 360 Platform (formerly Salesforce Platform) has 1,635 all-time mentions for ease of use; Microsoft Entra ID has 129. ### What are the pros and cons of Salesforce Headless 360 Platform (formerly Salesforce Platform) vs Microsoft Entra ID? Salesforce Headless 360 Platform (formerly Salesforce Platform) is strongest in customization and integration, while Microsoft Entra ID leads in security and identity management. - **Salesforce Headless 360 Platform (formerly Salesforce Platform) strengths:** Customization (651 all-time mentions), integrations (569), flexibility (544), ease of use (1,635), and automation capabilities (796). - **Salesforce Headless 360 Platform (formerly Salesforce Platform) trade-offs:** Learning curve (573), complexity (524), high cost (467), and some missing features (411). - **Microsoft Entra ID strengths:** Security (122), single sign-on (90), identity management (89), integrations (80), and ease of use (129). - **Microsoft Entra ID trade-offs:** Complexity (56), expensive advanced features (53), and dependency on the Microsoft ecosystem for optimal integration. ### Is Salesforce Headless 360 Platform (formerly Salesforce Platform) or Microsoft Entra ID better for small businesses? Claris FileMaker is the top alternative with a strong small-business segment, while both Salesforce Headless 360 Platform (formerly Salesforce Platform) and Microsoft Entra ID are primarily mid-market solutions. - **Salesforce Headless 360 Platform (formerly Salesforce Platform):** Largest segment is Mid-Market; small-business reviewers note high costs and a steep learning curve as challenges. - **Microsoft Entra ID:** Largest segment is Mid-Market; small-business reviewers highlight value when bundled with Microsoft 365, but mention complexity and licensing as barriers for lean teams. ### Which Cloud Platform as a Service (PaaS) platform has better integrations? Salesforce Headless 360 Platform (formerly Salesforce Platform) is favored for broader integration capabilities, while Microsoft Entra ID is preferred for Microsoft ecosystem integrations. - **Salesforce Headless 360 Platform (formerly Salesforce Platform):** 569 reviews mention integrations, with frequent references to Slack, Snowflake, and Outlook. - **Microsoft Entra ID:** 80 reviews mention integrations, with Microsoft 365 and Okta most frequently cited. ### How do Salesforce Headless 360 Platform (formerly Salesforce Platform) and Microsoft Entra ID compare on customer support? Microsoft Entra ID scores higher on Quality of Support, but the difference is below the materiality threshold, indicating near-parity (8.7 vs 8.5). - **Salesforce Headless 360 Platform (formerly Salesforce Platform):** Reviewers describe support as knowledgeable and responsive, though some cite slow response times and a desire for more accessible support channels. - **Microsoft Entra ID:** Reviewers highlight robust support, especially for enterprise customers, but note that support for advanced features may require premium tiers and documentation can be inconsistent. ### Which is easier to implement, Salesforce Headless 360 Platform (formerly Salesforce Platform) or Microsoft Entra ID? Microsoft Entra ID has a slight edge in Ease of Setup (8.6 vs 8.4), but both platforms are rated highly for implementation. - **Salesforce Headless 360 Platform (formerly Salesforce Platform):** Reviewers note a steep learning curve and complex setup for advanced features, but praise the platform's flexibility once implemented. - **Microsoft Entra ID:** Reviewers report straightforward setup, especially for organizations already using Microsoft 365, though some mention complexity in configuring advanced security and identity features. ### Which product has better Security? Security is the most frequently mentioned feature across both products, with Microsoft Entra ID leading in security-related sentiment. - **Salesforce Headless 360 Platform (formerly Salesforce Platform):** Security improvements are noted in recent reviews, with 796 all-time mentions for features and 569 for integrations supporting secure workflows. - **Microsoft Entra ID:** Security is cited in 122 reviews, with strong support for Conditional Access, MFA, and identity protection; the platform is frequently chosen for its robust security posture.