# Microsoft Entra ID vs Salesforce Headless 360 Platform (formerly Salesforce Platform) Comparison
---
## AI Generated Summary
- **G2 reviewers report** that Microsoft Entra ID excels in **ease of setup** , with users highlighting its straightforward integration with existing applications. One user mentioned that it allows for easy management of identity credentials, ensuring security across the board.
- **Users say** that Agentforce 360 Platform is particularly beneficial for **non-technical users** , enabling them to build and deploy sophisticated AI agents quickly. This flexibility has been praised for boosting productivity and enhancing collaboration within teams.
- **Reviewers mention** that Microsoft Entra ID provides a seamless experience for **user administration** , with features like group management and single sign-on being particularly useful. Users appreciate how these features simplify the login process for employees.
- **According to verified reviews** , Agentforce 360 Platform is noted for its **customizability** , allowing businesses to tailor the platform to their evolving needs. Users have expressed satisfaction with how the platform adapts to changes over time, making it a valuable long-term investment.
- **G2 reviewers highlight** that while both platforms have similar star ratings, Microsoft Entra ID's overall user satisfaction is reflected in its higher G2 Score, indicating a stronger market presence and user approval compared to Agentforce 360 Platform.
- **Users report** that Agentforce 360 Platform has a robust **customer interaction capability** , helping businesses drive conversations and improve lead capture through their websites. This feature has been particularly beneficial for companies looking to enhance their online engagement.



| | Microsoft Entra ID | Salesforce Headless 360 Platform (formerly Salesforce Platform) | 
|---|---|---|
| **Star Rating** | 4.5 out of 5 | 4.5 out of 5 | 
| **Total Reviews** | 912 | 3,991 | 
| **Largest Market Segment** | Mid-Market (39.9% of reviews) | Mid-Market (45.6% of reviews) | 
| **Entry Level Price** | Free | $25/user/month*  (billed annually) | 

---
## Top Pros & Cons

### Microsoft Entra ID

Pros:
- Ease of Use (129 reviews)
- Security (122 reviews)

Cons:
- Complexity (56 reviews)
- Expensive (53 reviews)

### Salesforce Headless 360 Platform (formerly Salesforce Platform)

Pros:
- Ease of Use (1636 reviews)
- Features (798 reviews)

Cons:
- Learning Curve (574 reviews)
- Complexity (525 reviews)

---
## Ratings Comparison
| Rating | Microsoft Entra ID | Salesforce Headless 360 Platform (formerly Salesforce Platform) | 
|---|---|---|
  | **Meets Requirements** | 9.1 (715 reviews) | 8.9 (2362 reviews) | 
  | **Ease of Use** | 8.8 (720 reviews) | 8.5 (3127 reviews) | 
  | **Ease of Setup** | 8.6 (443 reviews) | 8.4 (1911 reviews) | 
  | **Ease of Admin** | 8.8 (396 reviews) | 8.5 (804 reviews) | 
  | **Quality of Support** | 8.7 (655 reviews) | 8.5 (2106 reviews) | 
  | **Has the product been a good partner in doing business?** | 9.0 (383 reviews) | 8.8 (798 reviews) | 
  | **Product Direction (% positive)** | 9.4 (695 reviews) | 8.7 (2321 reviews) | 

---
## Pricing

### Microsoft Entra ID

#### Entry-Level Pricing

Plan: Azure Active Directory Free

Price: Free

Description: The free edition of Azure AD is included with a subscription of a commercial online service such as Azure, Dynamics 365, Intune, Power Platform, and others.

Key Features:
- Partially Included: Authentication, single sign-on and multifactor authentication (MFA)
- Partially Included: Applications Access
- Partially Included: Authorization and Conditional Access

[Browse all 4 editions](https://www.g2.com/products/microsoft-entra-id/pricing)

#### Free Trial

Yes

### Salesforce Headless 360 Platform (formerly Salesforce Platform)

#### Entry-Level Pricing

Plan: Platform Starter

Price: $25 /user/month*  (billed annually)

Description: Users access apps built with the following services:


Key Features:
- Access 10 custom objects
- 200 APIs calls /user/day
- Lightning App Builder 

[Browse all 3 editions](https://www.g2.com/products/agentforce-360-platform-formerly-salesforce-platform/pricing)

#### Free Trial

Yes

---
## Features Comparison By Category

### Single Sign-On (SSO)

| Product | Score | Reviews |
|---|---|---|
| **Microsoft Entra ID** | 8.9/10 | 269 |
| **Salesforce Headless 360 Platform (formerly Salesforce Platform)** | N/A | N/A |

#### Authentication Options

| Feature | Microsoft Entra ID | Salesforce Headless 360 Platform (formerly Salesforce Platform) | 
|---|---|---|
| **Authentication User experience** | 9.1 (237 reviews) | Not enough data | 
| **Supports Required Authentication systems** | 8.9 (206 reviews) | Not enough data | 
| **Multi-Factor Authentication** | 9.3 (224 reviews) | Not enough data | 
| **Supports Required Authentication Methods/Protocols** | 8.8 (209 reviews) | Not enough data | 
| **Federation/SAML support (idp)** | 8.8 (178 reviews) | Not enough data | 
| **Federation/SAML support (sp)** | 8.9 (165 reviews) | Not enough data | 

#### Access Control Types

| Feature | Microsoft Entra ID | Salesforce Headless 360 Platform (formerly Salesforce Platform) | 
|---|---|---|
| **Endpoint access** | 8.9 (202 reviews) | Not enough data | 
| **Local Access** | 8.9 (196 reviews) | Not enough data | 
| **Remote Access** | 9.0 (198 reviews) | Not enough data | 
| **Partner Access** | 8.8 (173 reviews) | Not enough data | 
| **Supports BYOD users** | 8.8 (172 reviews) | Not enough data | 

#### Administration

| Feature | Microsoft Entra ID | Salesforce Headless 360 Platform (formerly Salesforce Platform) | 
|---|---|---|
| **Ease of installation on server** | 8.9 (195 reviews) | Not enough data | 
| **Password Policy Enforcement** | 9.0 (204 reviews) | Not enough data | 
| **Administration Console** | 8.8 (217 reviews) | Not enough data | 
| **Ease of connecting applications** | 8.7 (214 reviews) | Not enough data | 
| **Self Service Password Administration** | 9.0 (200 reviews) | Not enough data | 

#### Platform

| Feature | Microsoft Entra ID | Salesforce Headless 360 Platform (formerly Salesforce Platform) | 
|---|---|---|
| **Multiple Operating system support** | 8.8 (177 reviews) | Not enough data | 
| **Multi-Domain Support** | 8.9 (174 reviews) | Not enough data | 
| **Cross Browser support** | 9.0 (192 reviews) | Not enough data | 
| **Fail over protection** | 8.8 (169 reviews) | Not enough data | 
| **Reporting** | 8.9 (188 reviews) | Not enough data | 
| **Auditing** | 8.7 (187 reviews) | Not enough data | 
| **Third Party Web Services support** | 8.7 (166 reviews) | Not enough data | 

### User Provisioning and Governance Tools

| Product | Score | Reviews |
|---|---|---|
| **Microsoft Entra ID** | 8.9/10 | 92 |
| **Salesforce Headless 360 Platform (formerly Salesforce Platform)** | N/A | N/A |

#### User on/off Boarding

| Feature | Microsoft Entra ID | Salesforce Headless 360 Platform (formerly Salesforce Platform) | 
|---|---|---|
| **Self Service Access requests** | 8.9 (72 reviews) ✓ Verified | Not enough data | 
| **Smart/Automated Provisioning** | 8.8 (76 reviews) ✓ Verified | Not enough data | 
| **Role Management** | 9.1 (82 reviews) ✓ Verified | Not enough data | 
| **Policy Management** | 9.2 (83 reviews) ✓ Verified | Not enough data | 
| **Access Termination** | 9.0 (80 reviews) ✓ Verified | Not enough data | 
| **Approval Workflows** | 8.9 (71 reviews) ✓ Verified | Not enough data | 

#### User Maintenance

| Feature | Microsoft Entra ID | Salesforce Headless 360 Platform (formerly Salesforce Platform) | 
|---|---|---|
| **Self Service Password Reset** | 9.0 (77 reviews) ✓ Verified | Not enough data | 
| **Bulk Changes** | 8.5 (74 reviews) ✓ Verified | Not enough data | 
| **Bi-directional Identity Synchronization** | 8.7 (73 reviews) ✓ Verified | Not enough data | 

#### Governance

| Feature | Microsoft Entra ID | Salesforce Headless 360 Platform (formerly Salesforce Platform) | 
|---|---|---|
| **Identifies and Alerts for Threats** | 9.0 (80 reviews) ✓ Verified | Not enough data | 
| **Compliance Audits** | 8.9 (74 reviews) ✓ Verified | Not enough data | 

#### Administration

| Feature | Microsoft Entra ID | Salesforce Headless 360 Platform (formerly Salesforce Platform) | 
|---|---|---|
| **Reporting** | 8.7 (81 reviews) ✓ Verified | Not enough data | 
| **Mobile App** | 8.4 (67 reviews) ✓ Verified | Not enough data | 
| **Ease of set up for target systems** | 8.9 (83 reviews) ✓ Verified | Not enough data | 
| **APIs** | 8.9 (74 reviews) ✓ Verified | Not enough data | 

### Multi-Factor Authentication (MFA)

| Product | Score | Reviews |
|---|---|---|
| **Microsoft Entra ID** | 8.4/10 | 212 |
| **Salesforce Headless 360 Platform (formerly Salesforce Platform)** | N/A | N/A |

#### Authentication type

| Feature | Microsoft Entra ID | Salesforce Headless 360 Platform (formerly Salesforce Platform) | 
|---|---|---|
| **SMS-Based** | 8.1 (160 reviews) | Not enough data | 
| **Voice-Based Telephony** | 7.3 (141 reviews) | Not enough data | 
| **Email-Based** | 8.5 (155 reviews) | Not enough data | 
| **Hardware Token-Based** | 7.9 (140 reviews) | Not enough data | 
| **Software Token** | 8.8 (162 reviews) | Not enough data | 
| **Biometric Factor** | 8.7 (162 reviews) | Not enough data | 
| **Mobile-Push** | 8.9 (170 reviews) | Not enough data | 
| **Risk-Based Authentication** | 8.5 (151 reviews) | Not enough data | 

#### Functionality

| Feature | Microsoft Entra ID | Salesforce Headless 360 Platform (formerly Salesforce Platform) | 
|---|---|---|
| **Multi-Device Sync** | 8.9 (170 reviews) | Not enough data | 
| **Backup** | 8.6 (166 reviews) | Not enough data | 

#### Implementation

| Feature | Microsoft Entra ID | Salesforce Headless 360 Platform (formerly Salesforce Platform) | 
|---|---|---|
| **Easy Setup** | 8.8 (192 reviews) | Not enough data | 
| **Mobile SDK** | 8.2 (144 reviews) | Not enough data | 
| **Web SDK** | 8.1 (132 reviews) | Not enough data | 

### Data Masking

| Product | Score | Reviews |
|---|---|---|
| **Microsoft Entra ID** | N/A | N/A |
| **Salesforce Headless 360 Platform (formerly Salesforce Platform)** | 9.1/10 | 17 |

#### Data Masking

| Feature | Microsoft Entra ID | Salesforce Headless 360 Platform (formerly Salesforce Platform) | 
|---|---|---|
| **Sensitive Fields** | Not enough data | 9.5 (14 reviews) | 
| **Dynamic Masking** | Not enough data | 9.1 (13 reviews) | 
| **Static Masking** | Not enough data | 9.0 (12 reviews) | 
| **Consistent Masking** | Not enough data | 9.2 (13 reviews) | 
| **Random Masking** | Not enough data | 8.5 (12 reviews) | 

### Workplace Innovation Platforms

| Product | Score | Reviews |
|---|---|---|
| **Microsoft Entra ID** | N/A | N/A |
| **Salesforce Headless 360 Platform (formerly Salesforce Platform)** | 9.0/10 | 369 |

#### Administration

| Feature | Microsoft Entra ID | Salesforce Headless 360 Platform (formerly Salesforce Platform) | 
|---|---|---|
| **Application Deployment** | Not enough data | 8.9 (278 reviews) | 
| **Native Deployment** | Not enough data | 8.9 (269 reviews) | 
| **Data Security** | Not enough data | 9.3 (292 reviews) | 
| **Access Control** | Not enough data | 9.0 (292 reviews) | 
| **Scalability** | Not enough data | 9.2 (294 reviews) | 
| **Lifecycle Management** | Not enough data | 9.0 (280 reviews) | 

#### Automation

| Feature | Microsoft Entra ID | Salesforce Headless 360 Platform (formerly Salesforce Platform) | 
|---|---|---|
| **Workflow Automation** | Not enough data | 9.0 (319 reviews) | 
| **Workflow Mapping** | Not enough data | 8.9 (306 reviews) | 
| **Real-Time Updates** | Not enough data | 9.1 (313 reviews) | 

#### Development

| Feature | Microsoft Entra ID | Salesforce Headless 360 Platform (formerly Salesforce Platform) | 
|---|---|---|
| **Application Templates** | Not enough data | 8.9 (281 reviews) | 
| **UI Code Extending** | Not enough data | 8.7 (242 reviews) | 
| **WYSIWYG Editor** | Not enough data | 8.5 (233 reviews) | 
| **Collaborative Development** | Not enough data | 9.0 (262 reviews) | 

### Cloud Directory Services

| Product | Score | Reviews |
|---|---|---|
| **Microsoft Entra ID** | 8.8/10 | 203 |
| **Salesforce Headless 360 Platform (formerly Salesforce Platform)** | N/A | N/A |

#### Access Control

| Feature | Microsoft Entra ID | Salesforce Headless 360 Platform (formerly Salesforce Platform) | 
|---|---|---|
| **Role Management** | 9.1 (177 reviews) | Not enough data | 
| **Access Termination** | 8.7 (166 reviews) | Not enough data | 
| **Remote Access** | 8.8 (159 reviews) | Not enough data | 
| **Partner Access** | 8.6 (152 reviews) | Not enough data | 

#### Administration

| Feature | Microsoft Entra ID | Salesforce Headless 360 Platform (formerly Salesforce Platform) | 
|---|---|---|
| **Smart/Automated Provisioning** | 8.6 (161 reviews) | Not enough data | 
| **Policy Management** | 8.8 (175 reviews) | Not enough data | 
| **On-premise identity repositories supported** | 8.7 (160 reviews) | Not enough data | 
| **Ease of Connecting Applications** | 8.7 (166 reviews) | Not enough data | 

#### Functionality

| Feature | Microsoft Entra ID | Salesforce Headless 360 Platform (formerly Salesforce Platform) | 
|---|---|---|
| **SSO** | 9.1 (180 reviews) | Not enough data | 
| **Multi-Factor Authentication** | 9.2 (184 reviews) | Not enough data | 
| **Supports Required Authentication systems** | 9.0 (163 reviews) | Not enough data | 

### Privileged Access Management (PAM)

| Product | Score | Reviews |
|---|---|---|
| **Microsoft Entra ID** | 9.1/10 | 102 |
| **Salesforce Headless 360 Platform (formerly Salesforce Platform)** | N/A | N/A |

#### Administration

| Feature | Microsoft Entra ID | Salesforce Headless 360 Platform (formerly Salesforce Platform) | 
|---|---|---|
| **Policy, User, and Role Management** | 9.3 (89 reviews) | Not enough data | 
| **Approval Workflows** | 8.8 (83 reviews) | Not enough data | 
| **Automated Provisioning** | 9.0 (87 reviews) | Not enough data | 
| **Bulk Changes** | 8.6 (84 reviews) | Not enough data | 
| **Centralized Management** | 9.4 (90 reviews) | Not enough data | 
| **Self-Service Access Requests** | 9.1 (87 reviews) | Not enough data | 

#### Functionality

| Feature | Microsoft Entra ID | Salesforce Headless 360 Platform (formerly Salesforce Platform) | 
|---|---|---|
| **Multi-Factor Authentication** | 9.5 (87 reviews) | Not enough data | 
| **Single Sign-On** | 9.4 (90 reviews) | Not enough data | 
| **BYOD support** | 9.1 (77 reviews) | Not enough data | 
| **Password Vault** | 8.9 (82 reviews) | Not enough data | 
| **Centralized management** | 9.3 (87 reviews) | Not enough data | 
| **Role-based security** | 9.3 (88 reviews) | Not enough data | 
| **Live notifications** | 9.0 (85 reviews) | Not enough data | 
| **Live session recording & playback** | Feature Not Available | Not enough data | 
| **Hide passwords** | 9.1 (81 reviews) | Not enough data | 
| **Temporary, time-limited privilege** | 9.2 (81 reviews) | Not enough data | 

#### Monitoring

| Feature | Microsoft Entra ID | Salesforce Headless 360 Platform (formerly Salesforce Platform) | 
|---|---|---|
| **Audit Logging** | 9.2 (88 reviews) | Not enough data | 
| **Activity Logging** | 9.2 (88 reviews) | Not enough data | 
| **Anomaly Detection** | 9.0 (83 reviews) | Not enough data | 

#### Reporting

| Feature | Microsoft Entra ID | Salesforce Headless 360 Platform (formerly Salesforce Platform) | 
|---|---|---|
| **Audit log** | 9.1 (85 reviews) | Not enough data | 
| **Reporting** | 9.2 (83 reviews) | Not enough data | 

### Cloud Migration

| Product | Score | Reviews |
|---|---|---|
| **Microsoft Entra ID** | N/A | N/A |
| **Salesforce Headless 360 Platform (formerly Salesforce Platform)** | 8.7/10 | 119 |

#### Functionality

| Feature | Microsoft Entra ID | Salesforce Headless 360 Platform (formerly Salesforce Platform) | 
|---|---|---|
| **Data Migration** | Not enough data | 9.2 (104 reviews) | 
| **Data Variety** | Not enough data | 9.1 (98 reviews) | 
| **Alerts and Logging** | Not enough data | 8.9 (99 reviews) | 
| **Data Replication** | Not enough data | 8.6 (95 reviews) | 

#### Management

| Feature | Microsoft Entra ID | Salesforce Headless 360 Platform (formerly Salesforce Platform) | 
|---|---|---|
| **Backup and Recovery** | Not enough data | 9.1 (95 reviews) | 
| **Integration Variety** | Not enough data | 9.0 (98 reviews) | 
| **Access and Security** | Not enough data | 9.2 (101 reviews) | 
| **Real time Monitoring** | Not enough data | 9.0 (98 reviews) | 

#### Security

| Feature | Microsoft Entra ID | Salesforce Headless 360 Platform (formerly Salesforce Platform) | 
|---|---|---|
| **Data Protection** | Not enough data | 9.3 (103 reviews) | 

#### Agentic AI - Cloud Migration

| Feature | Microsoft Entra ID | Salesforce Headless 360 Platform (formerly Salesforce Platform) | 
|---|---|---|
| **Autonomous Task Execution** | Not enough data | 7.7 (13 reviews) | 
| **Multi-step Planning** | Not enough data | 7.3 (13 reviews) | 
| **Decision Making** | Not enough data | 8.2 (14 reviews) | 

### Consent Management Platform (CMP)

| Product | Score | Reviews |
|---|---|---|
| **Microsoft Entra ID** | N/A | N/A |
| **Salesforce Headless 360 Platform (formerly Salesforce Platform)** | 8.9/10 | 30 |

#### Functionality

| Feature | Microsoft Entra ID | Salesforce Headless 360 Platform (formerly Salesforce Platform) | 
|---|---|---|
| **Dashboard** | Not enough data | 9.1 (26 reviews) | 
| **Reporting** | Not enough data | 9.2 (26 reviews) | 
| **Integrations** | Not enough data | 9.2 (27 reviews) | 
| **End-user management** | Not enough data | 9.0 (26 reviews) | 
| **Audit trails** | Not enough data | 9.0 (24 reviews) | 
| **APIs** | Not enough data | 8.8 (24 reviews) | 
| **Mobile SDK** | Not enough data | 8.6 (23 reviews) | 
| **Customizable design** | Not enough data | 8.8 (26 reviews) | 
| **Server-side storage** | Not enough data | 9.1 (25 reviews) | 

### Customer Identity and Access Management (CIAM)

| Product | Score | Reviews |
|---|---|---|
| **Microsoft Entra ID** | N/A | N/A |
| **Salesforce Headless 360 Platform (formerly Salesforce Platform)** | 8.8/10 | 343 |

#### Functionality

| Feature | Microsoft Entra ID | Salesforce Headless 360 Platform (formerly Salesforce Platform) | 
|---|---|---|
| **Self-registration and self-service** | Not enough data | 8.6 (295 reviews) | 
| **Authentication** | Not enough data | 9.1 (313 reviews) | 
| **Scalability** | Not enough data | 9.2 (310 reviews) | 
| **Consent and preference management** | Not enough data | 8.9 (301 reviews) | 
| **Social login** | Not enough data | 8.6 (286 reviews) | 
| **Customer data linking** | Not enough data | 9.1 (317 reviews) | 

#### AI Authentication Risk Management - Customer Identity and Access Management (CIAM)

| Feature | Microsoft Entra ID | Salesforce Headless 360 Platform (formerly Salesforce Platform) | 
|---|---|---|
| **Adaptive MFA** | Not enough data | 9.3 (9 reviews) | 
| **Anomaly Detection** | Not enough data | 8.7 (10 reviews) | 
| **Fraudulent Login Detection** | Not enough data | 9.8 (10 reviews) | 
| **Adaptive Authentication Policies** | Not enough data | 9.0 (7 reviews) | 
| **Risk-Based Authentication** | Not enough data | 9.2 (10 reviews) | 

#### AI Biometric & Behavioral Analysis - Customer Identity and Access Management (CIAM)

| Feature | Microsoft Entra ID | Salesforce Headless 360 Platform (formerly Salesforce Platform) | 
|---|---|---|
| **Behavioral Biometric Analysis** | Not enough data | 7.9 (8 reviews) | 
| **Liveness Detection** | Not enough data | 8.1 (9 reviews) | 

#### AI Context-Aware Security Controls - Customer Identity and Access Management (CIAM)

| Feature | Microsoft Entra ID | Salesforce Headless 360 Platform (formerly Salesforce Platform) | 
|---|---|---|
| **Account Recovery Assistants** | Not enough data | 8.8 (10 reviews) | 
| **Constraint Enforcement** | Not enough data | 7.7 (8 reviews) | 

### Passwordless Authentication

| Product | Score | Reviews |
|---|---|---|
| **Microsoft Entra ID** | 8.5/10 | 120 |
| **Salesforce Headless 360 Platform (formerly Salesforce Platform)** | N/A | N/A |

#### Functionality

| Feature | Microsoft Entra ID | Salesforce Headless 360 Platform (formerly Salesforce Platform) | 
|---|---|---|
| **FIDO2-compliant** | 8.7 (86 reviews) | Not enough data | 
| **Works with hardware security keys** | 8.8 (93 reviews) | Not enough data | 
| **Multiple authentication methods** | 9.1 (113 reviews) | Not enough data | 
| **Offline or no-phone solution** | 7.6 (100 reviews) | Not enough data | 

### Identity and Access Management (IAM)

| Product | Score | Reviews |
|---|---|---|
| **Microsoft Entra ID** | 9.0/10 | 320 |
| **Salesforce Headless 360 Platform (formerly Salesforce Platform)** | 8.6/10 | 91 |

#### Functionality

| Feature | Microsoft Entra ID | Salesforce Headless 360 Platform (formerly Salesforce Platform) | 
|---|---|---|
| **User provisioning** | 9.0 (246 reviews) | 8.7 (73 reviews) | 
| **Password manager** | 8.7 (199 reviews) | 8.7 (75 reviews) | 
| **Single Sign-on** | 9.3 (270 reviews) | 8.9 (77 reviews) | 
| **Enforces policies** | 9.0 (267 reviews) | 8.8 (73 reviews) | 
| **Authentication** | 9.3 (261 reviews) | 9.2 (75 reviews) | 
| **Multi-factor authentication** | 9.3 (266 reviews) | 9.1 (77 reviews) | 

####  Type

| Feature | Microsoft Entra ID | Salesforce Headless 360 Platform (formerly Salesforce Platform) | 
|---|---|---|
| **On-premises solution** | 8.6 (209 reviews) | 8.7 (72 reviews) | 
| **Cloud-solution** | 9.3 (244 reviews) | 8.7 (74 reviews) | 

####  Reporting

| Feature | Microsoft Entra ID | Salesforce Headless 360 Platform (formerly Salesforce Platform) | 
|---|---|---|
| **Tracking** | 8.8 (214 reviews) | 8.8 (72 reviews) | 
| **Reporting** | 8.8 (223 reviews) | 8.9 (73 reviews) | 
| **Access & Permission Change Reporting** | 9.7 (12 reviews) | 9.2 (13 reviews) | 
| **Compliance & Audit Trail Export** | 8.6 (16 reviews) | 9.4 (11 reviews) | 

#### Authentication & Authorization - Identity and Access Management (IAM)

| Feature | Microsoft Entra ID | Salesforce Headless 360 Platform (formerly Salesforce Platform) | 
|---|---|---|
| **Adaptive & Contextual Access Control** | 9.3 (34 reviews) | 8.3 (11 reviews) | 

#### Administration & Governance - Identity and Access Management (IAM)

| Feature | Microsoft Entra ID | Salesforce Headless 360 Platform (formerly Salesforce Platform) | 
|---|---|---|
| **Identity Lifecycle Management** | 9.3 (25 reviews) | 8.6 (11 reviews) | 
| **Self‑Service Account Management** | 9.3 (12 reviews) | 8.3 (11 reviews) | 

#### Generative AI - Identity and Access Management (IAM)

| Feature | Microsoft Entra ID | Salesforce Headless 360 Platform (formerly Salesforce Platform) | 
|---|---|---|
| **AI‑Driven Access Anomaly Detection** | 8.6 (14 reviews) | 7.6 (11 reviews) | 
| **Automated Policy Tuning** | 8.5 (9 reviews) | 7.0 (11 reviews) | 
| **Predictive Role Recommendations** | 9.2 (8 reviews) | 7.6 (11 reviews) | 

### DevOps Platforms

| Product | Score | Reviews |
|---|---|---|
| **Microsoft Entra ID** | N/A | N/A |
| **Salesforce Headless 360 Platform (formerly Salesforce Platform)** | 9.3/10 | 75 |

#### Management

| Feature | Microsoft Entra ID | Salesforce Headless 360 Platform (formerly Salesforce Platform) | 
|---|---|---|
| **Configuration Management** | Not enough data | 9.3 (59 reviews) | 
| **Access Control** | Not enough data | 9.3 (61 reviews) | 
| **Orchestration** | Not enough data | 9.3 (60 reviews) | 

#### Functionality

| Feature | Microsoft Entra ID | Salesforce Headless 360 Platform (formerly Salesforce Platform) | 
|---|---|---|
| **Automation** | Not enough data | 9.4 (60 reviews) | 
| **Integrations** | Not enough data | 9.3 (59 reviews) | 
| **Extensibility** | Not enough data | 9.4 (60 reviews) | 

#### Processes

| Feature | Microsoft Entra ID | Salesforce Headless 360 Platform (formerly Salesforce Platform) | 
|---|---|---|
| **Pipeline Control** | Not enough data | 9.2 (60 reviews) | 
| **Workflow Visualization** | Not enough data | 9.4 (59 reviews) | 
| **Continuous Deployment** | Not enough data | 9.2 (59 reviews) | 

### Drag and Drop App Builder

| Product | Score | Reviews |
|---|---|---|
| **Microsoft Entra ID** | N/A | N/A |
| **Salesforce Headless 360 Platform (formerly Salesforce Platform)** | 8.5/10 | 87 |

#### Functionality

| Feature | Microsoft Entra ID | Salesforce Headless 360 Platform (formerly Salesforce Platform) | 
|---|---|---|
| **App complexity** | Not enough data | 7.9 (73 reviews) | 
| **App Variety** | Not enough data | 8.3 (66 reviews) | 
| **Customized Branding** | Not enough data | 8.6 (64 reviews) | 
| **Application Templates** | Not enough data | 8.4 (63 reviews) | 

#### Data Control

| Feature | Microsoft Entra ID | Salesforce Headless 360 Platform (formerly Salesforce Platform) | 
|---|---|---|
| **Data Migration** | Not enough data | 8.5 (62 reviews) | 
| **Data Synchronization** | Not enough data | 8.6 (65 reviews) | 
| **Data Security** | Not enough data | 8.9 (65 reviews) | 

#### Agentic AI - Drag and Drop App Builder

| Feature | Microsoft Entra ID | Salesforce Headless 360 Platform (formerly Salesforce Platform) | 
|---|---|---|
| **Adaptive Learning** | Not enough data | 8.8 (20 reviews) | 
| **Natural Language Interaction** | Not enough data | 8.5 (20 reviews) | 
| **Proactive Assistance** | Not enough data | 8.4 (20 reviews) | 

### Application Development Platforms

| Product | Score | Reviews |
|---|---|---|
| **Microsoft Entra ID** | N/A | N/A |
| **Salesforce Headless 360 Platform (formerly Salesforce Platform)** | 8.9/10 | 160 |

#### Functionality

| Feature | Microsoft Entra ID | Salesforce Headless 360 Platform (formerly Salesforce Platform) | 
|---|---|---|
| **Ease of Use** | Not enough data | 9.0 (134 reviews) | 
| **File Management** | Not enough data | 8.8 (126 reviews) | 
| **Multi-Language Support** | Not enough data | 8.7 (116 reviews) | 
| **Customization** | Not enough data | 9.1 (127 reviews) | 
| **Straight-Out-the-Box Functionality** | Not enough data | 8.6 (125 reviews) | 
| **Help Guides** | Not enough data | 8.8 (118 reviews) | 
| **Patching & Updates** | Not enough data | 9.0 (116 reviews) | 

### Software Testing

| Product | Score | Reviews |
|---|---|---|
| **Microsoft Entra ID** | N/A | N/A |
| **Salesforce Headless 360 Platform (formerly Salesforce Platform)** | 8.9/10 | 26 |

#### Agentic AI - Software Testing

| Feature | Microsoft Entra ID | Salesforce Headless 360 Platform (formerly Salesforce Platform) | 
|---|---|---|
| **Autonomous Task Execution** | Not enough data | 9.0 (20 reviews) | 
| **Natural Language Interaction** | Not enough data | 8.8 (19 reviews) | 
| **Proactive Assistance** | Not enough data | 8.8 (19 reviews) | 

### Low-Code Development Platforms

| Product | Score | Reviews |
|---|---|---|
| **Microsoft Entra ID** | N/A | N/A |
| **Salesforce Headless 360 Platform (formerly Salesforce Platform)** | 8.9/10 | 353 |

#### Application Design

| Feature | Microsoft Entra ID | Salesforce Headless 360 Platform (formerly Salesforce Platform) | 
|---|---|---|
| **UI Code Extending** | Not enough data | 8.6 (223 reviews) | 
| **Programming Code Extending** | Not enough data | 8.6 (225 reviews) | 
| **Customized Branding** | Not enough data | 8.7 (246 reviews) | 
| **Application Templates** | Not enough data | 8.6 (234 reviews) | 
| **Workflows** | Not enough data | 8.9 (268 reviews) | 

#### Data Control

| Feature | Microsoft Entra ID | Salesforce Headless 360 Platform (formerly Salesforce Platform) | 
|---|---|---|
| **Data Migration** | Not enough data | 8.9 (258 reviews) | 
| **Data Synchronization** | Not enough data | 8.9 (257 reviews) | 
| **Data Security** | Not enough data | 9.2 (255 reviews) | 

#### Publishing

| Feature | Microsoft Entra ID | Salesforce Headless 360 Platform (formerly Salesforce Platform) | 
|---|---|---|
| **Application Deployment** | Not enough data | 8.9 (231 reviews) | 
| **Platform Compatability** | Not enough data | 8.9 (241 reviews) | 
| **Lifecycle Management** | Not enough data | 8.9 (228 reviews) | 

#### Agentic AI - Low-Code Development Platforms

| Feature | Microsoft Entra ID | Salesforce Headless 360 Platform (formerly Salesforce Platform) | 
|---|---|---|
| **Adaptive Learning** | Not enough data | 9.0 (39 reviews) | 
| **Natural Language Interaction** | Not enough data | 9.1 (37 reviews) | 
| **Proactive Assistance** | Not enough data | 8.9 (39 reviews) | 

### Cloud Platform as a Service (PaaS)

| Product | Score | Reviews |
|---|---|---|
| **Microsoft Entra ID** | N/A | N/A |
| **Salesforce Headless 360 Platform (formerly Salesforce Platform)** | 8.6/10 | 824 |

#### Development

| Feature | Microsoft Entra ID | Salesforce Headless 360 Platform (formerly Salesforce Platform) | 
|---|---|---|
| **Application Deployment** | Not enough data | 8.7 (580 reviews) | 
| **Development Tools** | Not enough data | 8.6 (560 reviews) | 
| **Development Environment** | Not enough data | 8.6 (511 reviews) | 
| **Language Support** | Not enough data | 8.6 (536 reviews) | 
| **Testing** | Not enough data | 8.5 (504 reviews) | 

#### Database

| Feature | Microsoft Entra ID | Salesforce Headless 360 Platform (formerly Salesforce Platform) | 
|---|---|---|
| **Database Management** | Not enough data | 9.0 (556 reviews) | 
| **Analytics** | Not enough data | 8.8 (651 reviews) | 
| **Auto Scaling** | Not enough data | 8.5 (498 reviews) | 
| **Backup / Recovery** | Not enough data | 8.5 (541 reviews) | 
| **Storage** | Not enough data | 8.6 (597 reviews) | 

#### Infrastructure

| Feature | Microsoft Entra ID | Salesforce Headless 360 Platform (formerly Salesforce Platform) | 
|---|---|---|
| **Networking** | Not enough data | 8.5 (544 reviews) | 
| **Virtual Machines** | Not enough data | 8.1 (505 reviews) | 
| **Security** | Not enough data | 9.1 (580 reviews) | 

### No-Code Development Platforms

| Product | Score | Reviews |
|---|---|---|
| **Microsoft Entra ID** | N/A | N/A |
| **Salesforce Headless 360 Platform (formerly Salesforce Platform)** | 8.8/10 | 212 |

#### User Interface Design

| Feature | Microsoft Entra ID | Salesforce Headless 360 Platform (formerly Salesforce Platform) | 
|---|---|---|
| **WYSIWYG Editor** | Not enough data | 8.4 (130 reviews) ✓ Verified | 
| **Customized Branding** | Not enough data | 8.6 (148 reviews) ✓ Verified | 
| **App Templates** | Not enough data | 8.8 (152 reviews) ✓ Verified | 
| **Workflow Management** | Not enough data | 9.1 (152 reviews) ✓ Verified | 

#### Data Control

| Feature | Microsoft Entra ID | Salesforce Headless 360 Platform (formerly Salesforce Platform) | 
|---|---|---|
| **Data Migration** | Not enough data | 8.9 (147 reviews) ✓ Verified | 
| **Data Synchronization** | Not enough data | 8.9 (154 reviews) ✓ Verified | 
| **Data Security** | Not enough data | 9.2 (152 reviews) ✓ Verified | 

#### Publishing

| Feature | Microsoft Entra ID | Salesforce Headless 360 Platform (formerly Salesforce Platform) | 
|---|---|---|
| **Application Deployment** | Not enough data | 8.8 (138 reviews) ✓ Verified | 
| **Platform Compatibility** | Not enough data | 9.0 (143 reviews) | 
| **Lifecycle Management** | Not enough data | 8.9 (141 reviews) ✓ Verified | 

#### Agentic AI - No-Code Development Platforms

| Feature | Microsoft Entra ID | Salesforce Headless 360 Platform (formerly Salesforce Platform) | 
|---|---|---|
| **Adaptive Learning** | Not enough data | 8.7 (29 reviews) | 
| **Natural Language Interaction** | Not enough data | 8.6 (29 reviews) | 
| **Proactive Assistance** | Not enough data | 8.4 (29 reviews) | 

### Data Security

| Product | Score | Reviews |
|---|---|---|
| **Microsoft Entra ID** | N/A | N/A |
| **Salesforce Headless 360 Platform (formerly Salesforce Platform)** | N/A | N/A |

#### Compliance

| Feature | Microsoft Entra ID | Salesforce Headless 360 Platform (formerly Salesforce Platform) | 
|---|---|---|
| **Access Management** | Not enough data | Not enough data | 
| **At-Risk Analysis** | Not enough data | Not enough data | 
| **DLP Configuration** | Not enough data | Not enough data | 
| **Sensitive Data Compliance** | Not enough data | Not enough data | 

#### Administration

| Feature | Microsoft Entra ID | Salesforce Headless 360 Platform (formerly Salesforce Platform) | 
|---|---|---|
| **Database Management** | Not enough data | Not enough data | 
| **Deduplication ** | Not enough data | Not enough data | 
| **Backup** | Not enough data | Not enough data | 
| **API / integrations** | Not enough data | Not enough data | 

#### Security 

| Feature | Microsoft Entra ID | Salesforce Headless 360 Platform (formerly Salesforce Platform) | 
|---|---|---|
| **Multi-Factor Authentication** | Not enough data | Not enough data | 
| **Data Transport** | Not enough data | Not enough data | 
| **Data Types** | Not enough data | Not enough data | 
| **Security Tools** | Not enough data | Not enough data | 

---
## Categories
**Shared Categories (2):** [Privileged Access Management (PAM) Software](https://www.g2.com/categories/privileged-access-management-pam), [Identity and Access Management (IAM) Software](https://www.g2.com/categories/identity-and-access-management-iam)

**Unique to Microsoft Entra ID (5):** [Passwordless Authentication Software](https://www.g2.com/categories/passwordless-authentication), [Cloud Directory Services](https://www.g2.com/categories/cloud-directory-services), [Multi-Factor Authentication (MFA) Software](https://www.g2.com/categories/multi-factor-authentication-mfa), [User Provisioning and Governance Tools](https://www.g2.com/categories/user-provisioning-and-governance-tools), [Single Sign-On (SSO) Solutions](https://www.g2.com/categories/single-sign-on-sso)

**Unique to Salesforce Headless 360 Platform (formerly Salesforce Platform) (12):** [Application Development Platforms ](https://www.g2.com/categories/application-development-platforms), [DevOps Platforms](https://www.g2.com/categories/devops-platforms), [Consent Management Platforms](https://www.g2.com/categories/consent-management-platform-cmp), [Workplace Innovation Platforms](https://www.g2.com/categories/workplace-innovation-platforms), [Data Masking Software](https://www.g2.com/categories/data-masking), [Customer Identity and Access Management (CIAM) Software](https://www.g2.com/categories/customer-identity-and-access-management-ciam), [Cloud Migration Software](https://www.g2.com/categories/cloud-migration), [No-Code Development Platforms](https://www.g2.com/categories/no-code-development-platforms), [Drag and Drop App Builder Software](https://www.g2.com/categories/drag-and-drop-app-builder), [Low-Code Development Platforms](https://www.g2.com/categories/low-code-development-platforms), [Software Testing Tools](https://www.g2.com/categories/software-testing), [Cloud Platform as a Service (PaaS) Software](https://www.g2.com/categories/cloud-platform-as-a-service-paas)


---
## Reviewer Demographics

### By Company Size

| Segment | Microsoft Entra ID | Salesforce Headless 360 Platform (formerly Salesforce Platform) | 
|---|---|---|
| **Small-Business** | 23.0% | 20.6% | 
| **Mid-Market** | 39.9% | 45.6% | 
| **Enterprise** | 37.1% | 33.8% | 

### By Industry

#### Microsoft Entra ID

- **Information Technology and Services:** 26.1%
- **Computer Software:** 9.5%
- **Computer & Network Security:** 6.4%
- **Financial Services:** 4.5%
- **Hospital & Health Care:** 2.9%
- **Higher Education:** 2.5%
- **Banking:** 2.1%
- **Automotive:** 1.8%
- **Retail:** 1.8%
- **Management Consulting:** 1.6%
- **Other:** 40.7%

#### Salesforce Headless 360 Platform (formerly Salesforce Platform)

- **Computer Software:** 13.7%
- **Information Technology and Services:** 12.0%
- **Financial Services:** 6.8%
- **Non-Profit Organization Management:** 4.2%
- **Marketing and Advertising:** 3.3%
- **Education Management:** 2.8%
- **Telecommunications:** 2.8%
- **Hospital & Health Care:** 2.6%
- **Consulting:** 2.5%
- **Manufacturing:** 2.2%
- **Other:** 47.1%

---
## Alternatives

### Alternatives to Microsoft Entra ID

- [JumpCloud](https://www.g2.com/products/jumpcloud/reviews) — 4.5/5 stars (4049 reviews)
- [CyberArk Workforce Identity](https://www.g2.com/products/cyberark-workforce-identity/reviews) — 4.5/5 stars (130 reviews)
- [OneLogin](https://www.g2.com/products/onelogin/reviews) — 4.4/5 stars (292 reviews)
- [IBM Verify CIAM](https://www.g2.com/products/ibm-verify-ciam/reviews) — 4.3/5 stars (189 reviews)
- [Okta](https://www.g2.com/products/okta/reviews) — 4.5/5 stars (1362 reviews)
- [Cisco Duo](https://www.g2.com/products/cisco-duo/reviews) — 4.5/5 stars (518 reviews)
- [1Password](https://www.g2.com/products/1password/reviews) — 4.6/5 stars (1810 reviews)
- [Ping Identity](https://www.g2.com/products/ping-identity/reviews) — 4.4/5 stars (124 reviews)
- [Auth0](https://www.g2.com/products/auth0/reviews) — 4.3/5 stars (278 reviews)
- [LastPass](https://www.g2.com/products/lastpass/reviews) — 4.5/5 stars (2075 reviews)

### Alternatives to Salesforce Headless 360 Platform (formerly Salesforce Platform)

- [Quickbase](https://www.g2.com/products/quickbase/reviews) — 4.5/5 stars (1606 reviews)
- [Claris FileMaker](https://www.g2.com/products/claris-filemaker/reviews) — 4.5/5 stars (578 reviews)
- [Nintex](https://www.g2.com/products/nintex-nintex/reviews) — 4.3/5 stars (1322 reviews)
- [OutSystems](https://www.g2.com/products/outsystems/reviews) — 4.5/5 stars (1799 reviews)
- [Microsoft Power Apps](https://www.g2.com/products/microsoft-power-apps/reviews) — 4.3/5 stars (572 reviews)
- [AppSheet](https://www.g2.com/products/appsheet/reviews) — 4.8/5 stars (405 reviews)
- [Mendix](https://www.g2.com/products/mendix/reviews) — 4.4/5 stars (396 reviews)
- [ServiceNow App Engine](https://www.g2.com/products/servicenow-app-engine/reviews) — 4.5/5 stars (1151 reviews)
- [Zoho Creator](https://www.g2.com/products/zoho-creator/reviews) — 4.3/5 stars (163 reviews)
- [Airtable](https://www.g2.com/products/airtable/reviews) — 4.6/5 stars (3284 reviews)

---
## Top Discussions

### Microsoft Entra ID

- Title: [How good is Microsoft authenticator app?](https://www.g2.com/discussions/how-good-is-microsoft-authenticator-app) — 4 comments
  > **Top comment:** "excellent and well trusted"
- Title: [Can Microsoft authenticator app be hacked?](https://www.g2.com/discussions/can-microsoft-authenticator-app-be-hacked) — 3 comments
  > **Top comment:** "Microsoft Authenticator is mostly second part in two factor authentication & then also code is also refreshed every 30 second or notification with limited..."
- Title: [Which is better Google Authenticator or Microsoft authenticator?](https://www.g2.com/discussions/which-is-better-google-authenticator-or-microsoft-authenticator) — 3 comments, 1 upvote
  > **Top comment:** "Microsoft Authenticator "
- Title: [Is Azure Active Directory SaaS or PaaS?](https://www.g2.com/discussions/is-azure-active-directory-saas-or-paas) — 2 comments
  > **Top comment:** "Azure Active Directory (Azure AD) is primarily a SaaS (Software-as-a-Service) offering provided by Microsoft as a cloud-based identity and access management..."
- Title: [What is Microsoft Azure Active Directory used for?](https://www.g2.com/discussions/what-is-microsoft-azure-active-directory-used-for) — 1 comment, 1 upvote
  > **Top comment:** "It is a cloud-based identity and access management service  designed by Microsoft to help organizations manage and secure user identities and access to..."

### Salesforce Headless 360 Platform (formerly Salesforce Platform)

- Title: [What are the essential Salesforce Platform features a beginner should learn to improve customer relationship management?](https://www.g2.com/discussions/what-are-the-essential-salesforce-platform-features-a-beginner-should-learn-to-improve-customer-relationship-management) — 5 comments, 2 upvotes
  > **Top comment:** "Learn how to create new accounts, and update existing leads and contacts. "
- Title: [What is Salesforce Platform used for?](https://www.g2.com/discussions/what-is-salesforce-platform-used-for) — 2 comments
  > **Top comment:** "It's a system that helps you manage all past sales activity and understand your business' pipeline. "
- Title: [What all functionalities can be used via Salesforce?](https://www.g2.com/discussions/what-all-functionalities-can-be-used-via-salesforce) — 2 comments, 1 upvote
  > **Top comment:** "Salesforce redefines the way businesses connect with customers through service, marketing, and sales by creating a more meaningful relationship.

It has..."
- Title: [How do I add an account to Salesforce Authenticator?](https://www.g2.com/discussions/salesforce-authenticator-how-do-i-add-an-account-to-salesforce-authenticator) — 2 comments
  > **Top comment:** "Go to Salesforce Authenticator app and click Add an Account.
"
- Title: [How do I add an account to Salesforce Authenticator?](https://www.g2.com/discussions/how-do-i-add-an-account-to-salesforce-authenticator) — 2 comments
  > **Top comment:** "You can open the Salesforce Authenticator app on your mobile device. If you're opening the app for the first time, you see a tour of the app's features. Take..."

---
**Source:** [G2.com](https://www.g2.com) | [Comparison Page](https://www.g2.com/compare/microsoft-entra-id-vs-agentforce-360-platform-formerly-salesforce-platform)