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Compare Microsoft Entra External ID and Ping Identity 
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At a Glance
Market Segments
Small-Business (44.0% of reviews)
Enterprise (70.0% of reviews)
Entry-Level Pricing
No pricing available
$3 Per User Per Month
Microsoft Entra External ID
Star Rating
(27)4.2 out of 5
Market Segments
Small-Business (44.0% of reviews)
Entry-Level Pricing
No pricing available
Learn more about Microsoft Entra External IDPing Identity
Star Rating
(106)4.4 out of 5
Market Segments
Enterprise (70.0% of reviews)
Entry-Level Pricing
$3 Per User Per Month
Learn more about Ping IdentitySummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- Users report that Ping Identity excels in its "Authentication User Experience" with a score of 9.1, making it a preferred choice for organizations that prioritize seamless user interactions during login processes. In contrast, Microsoft Entra External ID, while still strong, has a slightly lower score in this area.
- Reviewers mention that Ping Identity's "Multi-Factor Authentication" feature is robust, scoring 8.9, and supports a wide range of authentication methods, which is crucial for enterprises needing enhanced security. Microsoft Entra External ID, however, has a lower score of 8.3 in this category, indicating it may not offer the same level of flexibility.
- G2 users highlight Ping Identity's superior "Self-Service Password Administration" with a score of 8.1, which allows users to manage their passwords independently, reducing the burden on IT support. Microsoft Entra External ID's self-service capabilities are rated lower, which may lead to increased support requests.
- Users on G2 report that Ping Identity's "Policy Management" feature is highly effective, scoring 8.7, allowing for detailed control over user access and permissions. In comparison, Microsoft Entra External ID's policy management capabilities are not as highly rated, which could limit administrative efficiency.
- Reviewers mention that Ping Identity's "Ease of Setup" is rated at 8.3, indicating a smoother implementation process, which is often a critical factor for organizations looking to minimize downtime. Microsoft Entra External ID, with a score of 8.5, is also user-friendly but does not stand out as much as Ping Identity in this regard.
- Users say that Ping Identity's "Federation/SAML support" is particularly strong, with a score of 9.0 for identity provider (IdP) and 9.4 for service provider (SP) support, making it ideal for businesses that require extensive integration capabilities. Microsoft Entra External ID, while competent, does not match these high scores, suggesting it may not be as versatile in federated identity scenarios.
Pricing
Entry-Level Pricing
Microsoft Entra External ID
No pricing availablePing Identity
Cloud MFA & SSO
$3
Per User Per Month
Ping Identity's IDaaS for IT Departments
- Unlimited multi-factor authentication
- Unlimited single sign-on
- Included contextual capabilities to balance security with convenience
Free Trial
Microsoft Entra External ID
No trial information availablePing Identity
Free Trial is available
Ratings
Meets Requirements
8.8
19
9.0
72
Ease of Use
8.1
19
8.7
74
Ease of Setup
8.5
11
8.3
49
Ease of Admin
8.5
10
8.3
50
Quality of Support
8.2
19
8.4
66
Has the product been a good partner in doing business?
9.1
11
8.6
48
Product Direction (% positive)
9.4
20
8.4
72
Features by Category
Authentication Options
Not enough data
9.1
35
Not enough data
9.1
32
Not enough data
8.9
31
Not enough data
9.1
33
Not enough data
9.0
31
Not enough data
9.4
27
Access Control Types
Not enough data
8.6
22
Not enough data
8.9
28
Not enough data
8.7
25
Not enough data
8.5
17
Not enough data
9.0
17
Administration
Not enough data
8.9
29
Not enough data
8.7
21
Not enough data
8.2
28
Not enough data
8.5
31
Not enough data
8.1
15
Platform
Not enough data
9.4
27
Not enough data
8.8
25
Not enough data
8.8
31
Not enough data
8.6
25
Not enough data
7.3
22
Not enough data
8.1
27
Not enough data
8.8
23
Authentication type
Not enough data
8.5
8
|
Verified
Not enough data
8.0
5
|
Verified
Not enough data
8.9
12
|
Verified
Not enough data
8.1
7
|
Verified
Not enough data
9.1
13
|
Verified
Not enough data
7.9
8
|
Verified
Not enough data
8.7
14
|
Verified
Not enough data
8.3
8
|
Verified
Functionality
Not enough data
7.7
10
Not enough data
Not enough data
Implementation
Not enough data
7.8
16
|
Verified
Not enough data
7.2
10
|
Verified
Not enough data
7.9
11
Administration
Not enough data
Not enough data
Not enough data
8.7
5
Not enough data
Not enough data
Not enough data
Not enough data
Administration
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Functionality
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Monitoring
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Reporting
Not enough data
Not enough data
Not enough data
Not enough data
Functionality
8.2
14
8.6
7
|
Verified
9.2
14
9.3
7
|
Verified
9.2
14
8.8
7
|
Verified
8.9
14
8.6
7
|
Verified
8.5
14
Feature Not Available
9.2
13
Not enough data
AI Authentication Risk Management - Customer Identity and Access Management (CIAM)
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
AI Biometric & Behavioral Analysis - Customer Identity and Access Management (CIAM)
Not enough data
Not enough data
Not enough data
Not enough data
AI Context-Aware Security Controls - Customer Identity and Access Management (CIAM)
Not enough data
Not enough data
Not enough data
Not enough data
Functionality
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Functionality
Not enough data
7.5
10
Not enough data
8.3
8
Not enough data
8.8
14
Not enough data
8.2
15
Not enough data
8.8
17
Not enough data
8.3
16
Type
Not enough data
9.1
11
Not enough data
8.1
16
Reporting
Not enough data
8.3
12
Not enough data
7.4
14
Not enough data
Not enough data
Not enough data
Not enough data
Authentication & Authorization - Identity and Access Management (IAM)
Not enough data
Not enough data
Administration & Governance - Identity and Access Management (IAM)
Not enough data
Not enough data
Not enough data
Not enough data
Generative AI - Identity and Access Management (IAM)
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Categories
Categories
Shared Categories
Microsoft Entra External ID and Ping Identity are categorized as Customer Identity and Access Management (CIAM)
Unique Categories
Microsoft Entra External ID has no unique categories
Ping Identity is categorized as Privileged Access Management (PAM), Risk-Based Authentication (RBA), Multi-Factor Authentication (MFA), Identity and Access Management (IAM), Single Sign-On (SSO), and Passwordless Authentication
Reviews
Reviewers' Company Size
Microsoft Entra External ID
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Ping Identity
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Information Technology and Services
16.0%
Computer & Network Security
12.0%
Market Research
8.0%
Computer Software
8.0%
Consulting
4.0%
Other
52.0%
Information Technology and Services
15.0%
Computer Software
10.0%
Insurance
8.0%
Hospital & Health Care
8.0%
Financial Services
6.0%
Other
53.0%
Discussions
Microsoft Entra External ID has no discussions with answers
Ping Identity has no discussions with answers
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