Link copied to clipboard # Dynamics 365 Sales vs Salesforce Sales Cloud Comparison - What are their main differences? Share [ Export ](/compare/dynamics-365-sales/agentforce-sales-formerly-salesforce-sales-cloud/sugar-sell/export.csv) Microsoft Dynamics 365 SalesSalesforce Sales CloudSugar Sell[+ Add Product](#) Pricing **Dynamics 365 Sales** **$210** /month per user · Dynamics 365 Plan **Salesforce Sales Cloud** Free Trial **$25.00** 1 User Per Month · Starter Edition **Sugar Sell** **$19.00** Per Month · Sell Essentials **Pricing Insights** from reviews Time to Implement **Dynamics 365 Sales** 4 months Based on 96 responses **Salesforce Sales Cloud** 5 months Based on 1382 responses **Sugar Sell** 3 monthsFaster Based on 111 responses Return on Investment **Dynamics 365 Sales** 18 months Based on 72 responses **Salesforce Sales Cloud** 14 monthsShortest Based on 1155 responses **Sugar Sell** 18 months Based on 79 responses Perceived Cost **Dynamics 365 Sales** $$$$$ **Salesforce Sales Cloud** $$$$$ **Sugar Sell** $$$$$ Average Discount **Dynamics 365 Sales** 16% **Salesforce Sales Cloud** 16% **Sugar Sell** 13% ![Dynamics 365 Sales](https://images.g2crowd.com/uploads/product/hd_favicon/4f78b7a6cf55be3072d0203c78e0e657/dynamics-365-sales.png "Dynamics 365 Sales") ![Salesforce Sales Cloud](https://images.g2crowd.com/uploads/product/hd_favicon/826ce87155a61f72d3dfd92c5283eed8/agentforce-sales-formerly-salesforce-sales-cloud.svg "Salesforce Sales Cloud") ![Sugar Sell](https://images.g2crowd.com/uploads/product/hd_favicon/fdd8c5b3dcb3415718f945eed05b2013/sugar-sell.svg "Sugar Sell") G2 offers free advice on this comparison. Chat with an expert How would you like to receive Software Advice? ![](/assets/advisor_router/laptop_form-f1a7012279826105416befde8d882ffc7589b1f9db09c93a1379d601cafe8e0d.svg) FormAnswer questions at your own pace, no call required. ![](/assets/advisor_router/ai_agent-4d78629a3ba354fed449a65c60df3a6f2eda90fb98411b711df4b25d7be52a38.svg) AI AgentChat live and get a recommendation in minutes. ![](/assets/advisor_router/phone_call_picker-c48821ec36f4182d8ee3e54cfbd3937500eec54d7b7e0cfb80dc80a8a733842f.svg) Phone CallTalk it through live with a software advisor. **Pros & Cons** from reviews **Dynamics 365 Sales** [ Ease of Use (21) ](https://www.g2.com/products/dynamics-365-sales/reviews?filters%5Bsentiment_snippet%5D=1519878&qs=pros-and-cons#reviews)[ Integrations (11) ](https://www.g2.com/products/dynamics-365-sales/reviews?filters%5Bsentiment_snippet%5D=1519800&qs=pros-and-cons#reviews)[ Learning Curve (13) ](https://www.g2.com/products/dynamics-365-sales/reviews?filters%5Bsentiment_snippet%5D=1520507&qs=pros-and-cons#reviews)[ Complexity (8) ](https://www.g2.com/products/dynamics-365-sales/reviews?filters%5Bsentiment_snippet%5D=1520463&qs=pros-and-cons#reviews) **Salesforce Sales Cloud** [ Easy To Use (902) ](https://www.g2.com/products/agentforce-sales-formerly-salesforce-sales-cloud/reviews?filters%5Bsentiment_snippet%5D=2522495&qs=pros-and-cons#reviews)[ More Time Selling (705) ](https://www.g2.com/products/agentforce-sales-formerly-salesforce-sales-cloud/reviews?filters%5Bsentiment_snippet%5D=2523973&qs=pros-and-cons#reviews)[ High Costs (585) ](https://www.g2.com/products/agentforce-sales-formerly-salesforce-sales-cloud/reviews?filters%5Bsentiment_snippet%5D=2524252&qs=pros-and-cons#reviews)[ Steep Learning Curve (398) ](https://www.g2.com/products/agentforce-sales-formerly-salesforce-sales-cloud/reviews?filters%5Bsentiment_snippet%5D=1699870&qs=pros-and-cons#reviews) **Sugar Sell** [ Ease of Use (15) ](https://www.g2.com/products/sugar-sell/reviews?filters%5Bsentiment_snippet%5D=1055276&qs=pros-and-cons#reviews)[ Easy Customization (12) ](https://www.g2.com/products/sugar-sell/reviews?filters%5Bsentiment_snippet%5D=1055011&qs=pros-and-cons#reviews)[ Integration Issues (9) ](https://www.g2.com/products/sugar-sell/reviews?filters%5Bsentiment_snippet%5D=1055560&qs=pros-and-cons#reviews)[ Bugs (6) ](https://www.g2.com/products/sugar-sell/reviews?filters%5Bsentiment_snippet%5D=1054862&qs=pros-and-cons#reviews) Integrations **Dynamics 365 Sales** [ ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/large_detail/large_detail_92f791c125019514c13f2138425a640b/hubspot-sales-hub.png "Product Avatar Image") HubSpot Sales Hub ](https://www.g2.com/products/hubspot-sales-hub/reviews)[ ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/large_detail/large_detail_0e8863a7d0763a54bbe9b93cb7529d6a/microsoft-microsoft-dynamics-365-business-central.jpg "Product Avatar Image") Microsoft Dynamics 365... ](https://www.g2.com/products/microsoft-microsoft-dynamics-365-business-central/reviews)[ ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/large_detail/large_detail_033aa224b72b00b72e8860e4e6401efc/microsoft-excel.png "Product Avatar Image") Microsoft Excel ](https://www.g2.com/products/microsoft-excel/reviews)[ ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/large_detail/large_detail_69054bc7d40597b06fc3905720ccc914/microsoft-outlook.png "Product Avatar Image") Outlook ](https://www.g2.com/products/microsoft-outlook/reviews)[ View all ](https://www.g2.com/products/dynamics-365-sales/integrations) **Salesforce Sales Cloud** [ ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/large_detail/large_detail_a32e0e26763af4564c2d6b2d497f3b71/6sense-revenue-marketing.png "Product Avatar Image") 6sense Revenue Marketing ](https://www.g2.com/products/6sense-revenue-marketing/reviews)[ ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/large_detail/large_detail_a32e0e26763af4564c2d6b2d497f3b71/6sense-sales.png "Product Avatar Image") 6sense Sales Intelligence ](https://www.g2.com/products/6sense-sales/reviews)[ ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/large_detail/large_detail_134c91bb90489a69dad41d269f19787f/8x8-work.png "Product Avatar Image") 8x8 Work ](https://www.g2.com/products/8x8-work/reviews)[ ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/large_detail/large_detail_e89d21750715f4646ed61c011b2917dc/adobe-acrobat.png "Product Avatar Image") Adobe Acrobat ](https://www.g2.com/products/adobe-acrobat/reviews)[ View all ](https://www.g2.com/products/agentforce-sales-formerly-salesforce-sales-cloud/integrations) **Sugar Sell** [ ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/large_detail/large_detail_35fd25b861755f7091daa89c6aaa54d4/linkedin-job-search.png "Product Avatar Image") LinkedIn Job Search ](https://www.g2.com/products/linkedin-job-search/reviews)[ View all ](https://www.g2.com/products/sugar-sell/integrations) Screenshots **Dynamics 365 Sales** ![Dynamics 365 Sales screenshot](https://images.g2crowd.com/cdn-cgi/image/width=600,height=600,fit=scale-down,format=auto,onerror=redirect,/https://images.g2crowd.com/uploads/attachment/file/8113/New_Opportunity_form_wPresence.png) **Salesforce Sales Cloud** ![Salesforce Sales Cloud screenshot](https://images.g2crowd.com/cdn-cgi/image/width=600,height=600,fit=scale-down,format=auto,onerror=redirect,/https://images.g2crowd.com/uploads/attachment/file/1331455/Screenshot-2025-02-28-at-3.19.28-PM.png) **Sugar Sell** ![Sugar Sell screenshot](https://images.g2crowd.com/cdn-cgi/image/width=600,height=600,fit=scale-down,format=auto,onerror=redirect,/https://images.g2crowd.com/uploads/attachment/file/1382502/Sugar-Sell---Product-UI---Sales-Effectiveness.png) **Ratings** from reviews Meets Requirements **Dynamics 365 Sales** **8.1** /10 Based on 1,294 responses **Salesforce Sales Cloud** **8.8** /10 Based on 14,331 responses **Sugar Sell** **8.0** /10 Based on 614 responses Ease of Use **Dynamics 365 Sales** **7.4** /10 Based on 1,300 responses **Salesforce Sales Cloud** **8.2** /10 Based on 19,731 responses **Sugar Sell** **7.6** /10 Based on 649 responses Ease of Setup **Dynamics 365 Sales** **7.2** /10 Based on 421 responses **Salesforce Sales Cloud** **7.9** /10 Based on 10,628 responses **Sugar Sell** **7.2** /10 Based on 347 responses Ease of Admin **Dynamics 365 Sales** **7.6** /10 Based on 386 responses **Salesforce Sales Cloud** **7.9** /10 Based on 4,589 responses **Sugar Sell** **7.6** /10 Based on 319 responses Quality of Support **Dynamics 365 Sales** **7.5** /10 Based on 1,135 responses **Salesforce Sales Cloud** **8.1** /10 Based on 12,527 responses **Sugar Sell** **7.7** /10 Based on 557 responses Has the product been a good partner in doing business? **Dynamics 365 Sales** **7.8** /10 Based on 381 responses **Salesforce Sales Cloud** **8.4** /10 Based on 4,555 responses **Sugar Sell** **7.8** /10 Based on 303 responses Product Direction (% positive) **Dynamics 365 Sales** **6.3** /10 Based on 1,268 responses **Salesforce Sales Cloud** **8.3** /10 Based on 13,906 responses **Sugar Sell** **7.0** /10 Based on 601 responses **Features** ratings from reviews CRM **7.9** /10 Based on 1,205 responses **8.8** /10 Based on 12,742 responses **7.6** /10 Based on 599 responses Sales Analytics **8.6** /10 Based on 23 responses **8.5** /10 Based on 1,214 responses Not enough data Sales Coaching **8.6** /10 Based on 6 responses **8.7** /10 Based on 311 responses Not enough data Location Intelligence Not enough data **8.4** /10 Based on 45 responses Not enough data AI Sales Assistant Not enough data **8.8** /10 Based on 442 responses Not enough data Sales Engagement Not enough data **8.5** /10 Based on 642 responses Not enough data Conversation Intelligence Not enough data **8.9** /10 Based on 185 responses Not enough data Revenue Operations & Intelligence (RO&I) Not enough data **8.4** /10 Based on 88 responses Not enough data Field Sales Not enough data **8.6** /10 Based on 40 responses Not enough data Business Scheduling Not enough data **8.3** /10 Based on 186 responses Not enough data Sales Planning Not enough data **8.6** /10 Based on 206 responses Not enough data Lead Scoring Not enough data **8.5** /10 Based on 520 responses Not enough data Sales Performance Management Not enough data **8.5** /10 Based on 689 responses Not enough data Email Tracking Not enough data **8.4** /10 Based on 717 responses Not enough data Outbound Call Tracking Not enough data **8.6** /10 Based on 222 responses Not enough data Sales Enablement Not enough data **8.3** /10 Based on 446 responses Not enough data User Insights **Reviewers' Company Size** Small-Business(50 or fewer emp.) 31.1% Mid-Market(51-1000 emp.) 39.5% Enterprise(\> 1000 emp.) 29.5% Small-Business(50 or fewer emp.) 20.6% Mid-Market(51-1000 emp.) 45.7% Enterprise(\> 1000 emp.) 33.7% Small-Business(50 or fewer emp.) 35.0% Mid-Market(51-1000 emp.) 48.4% Enterprise(\> 1000 emp.) 16.6% **Reviewers' Industry** [![Dynamics 365 Sales](https://images.g2crowd.com/uploads/product/hd_favicon/4f78b7a6cf55be3072d0203c78e0e657/dynamics-365-sales.png "Dynamics 365 Sales")](https://www.g2.com/products/dynamics-365-sales/reviews) Dynamics 365 Sales Information Technology and Services 12.7% Computer Software 8.3% Marketing and Advertising 3.9% Retail 3.9% Financial Services 3.9% Other 67.3% [![Salesforce Sales Cloud](https://images.g2crowd.com/uploads/product/hd_favicon/826ce87155a61f72d3dfd92c5283eed8/agentforce-sales-formerly-salesforce-sales-cloud.svg "Salesforce Sales Cloud")](https://www.g2.com/products/agentforce-sales-formerly-salesforce-sales-cloud/reviews) Salesforce Sales Cloud Computer Software 13.1% Information Technology and Services 11.7% Financial Services 7.1% Marketing and Advertising 4.8% Non-Profit Organization Management 3.0% Other 60.4% [![Sugar Sell](https://images.g2crowd.com/uploads/product/hd_favicon/fdd8c5b3dcb3415718f945eed05b2013/sugar-sell.svg "Sugar Sell")](https://www.g2.com/products/sugar-sell/reviews) Sugar Sell Information Technology and Services 13.1% Computer Software 10.5% Marketing and Advertising 5.8% Financial Services 5.6% Construction 2.7% Other 62.3% Alternatives **Dynamics 365 Sales Alternatives** ![ActiveCampaign](https://images.g2crowd.com/uploads/product/hd_favicon/be9e1369027bd58113f937595c7fbdf0/activecampaign.svg "ActiveCampaign") [ 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"Nutshell") [ Nutshell ](/products/nutshell/reviews) ## Compare Products View over 30 comparative metrics based on real-user reviews for your selected products below. 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