# Microsoft Dynamics 365 Supply Chain Management, Mitel vs RingEX Comparison

| | Microsoft Dynamics 365 Supply Chain Management | Mitel | RingEX | 
|---|---|---|---|
| **Star Rating** | 3.7 out of 5 | 3.8 out of 5 | 4.2 out of 5 | 
| **Total Reviews** | 103 | 235 | 1,364 | 
| **Largest Market Segment** | Mid-Market (41.2% of reviews) | Mid-Market (45.9% of reviews) | Small-Business (58.2% of reviews) | 
| **Entry Level Price** | No pricing available | $20.99   /user/month | $30.00 1 User Per Month | 

---
## Top Pros & Cons

### Microsoft Dynamics 365 Supply Chain Management

Pros:
- Accurate Data (1 reviews)
- Customizability (1 reviews)

Cons:
- Expensive (1 reviews)
- Lacking Features (1 reviews)

### Mitel

Pros:
- Ease of Use (2 reviews)
- Easy Setup (2 reviews)

Cons:
- Performance Issues (2 reviews)
- App Instability (1 reviews)

### RingEX

Pros:
- Ease of Use (195 reviews)
- Customer Support (124 reviews)

Cons:
- Customer Service (49 reviews)
- Complex Processes (44 reviews)

---
## Ratings Comparison
| Rating | Microsoft Dynamics 365 Supply Chain Management | Mitel | RingEX | 
|---|---|---|---|
  | **Meets Requirements** | 7.7 (86 reviews) | 8.1 (191 reviews) | 8.8 (1115 reviews) | 
  | **Ease of Use** | 7.0 (86 reviews) | 7.8 (192 reviews) | 8.6 (1131 reviews) | 
  | **Ease of Setup** | 6.7 (28 reviews) | 7.3 (133 reviews) | 8.2 (714 reviews) | 
  | **Ease of Admin** | 7.4 (27 reviews) | 7.3 (131 reviews) | 8.3 (633 reviews) | 
  | **Quality of Support** | 7.5 (79 reviews) | 7.2 (175 reviews) | 8.0 (1017 reviews) | 
  | **Has the product been a good partner in doing business?** | 7.4 (28 reviews) | 7.4 (131 reviews) | 8.3 (622 reviews) | 
  | **Product Direction (% positive)** | 7.5 (83 reviews) | 6.2 (182 reviews) | 7.9 (1088 reviews) | 

---
## Pricing

### Microsoft Dynamics 365 Supply Chain Management

#### Entry-Level Pricing

No pricing available

#### Free Trial

No information available

### Mitel

#### Entry-Level Pricing

Plan: Essentials

Price: $20.99   /user/month

Description: PBX Features, Collaboration, Conferencing


[Browse all 4 editions](https://www.g2.com/products/mitel/pricing)

#### Free Trial

No

### RingEX

#### Entry-Level Pricing

Plan: Core

Price: $30.00 1 User Per Month

Description: A reliable, core phone system to get your business up and running

Key Features:
- Unlimited domestic calling
- SMS and MMS
- IVR

[Browse all 3 editions](https://www.g2.com/products/ringex/pricing)

#### Free Trial

Yes

---
## Features Comparison By Category

### Accounting

| Product | Score | Reviews |
|---|---|---|
| **Microsoft Dynamics 365 Supply Chain Management** | 7.9/10 | 46 |
| **Mitel** | N/A | N/A |
| **RingEX** | N/A | N/A |

#### General Ledger

| Feature | Microsoft Dynamics 365 Supply Chain Management | Mitel | RingEX | 
|---|---|---|---|
| **Journal Entries** | 7.9 (33 reviews) ✓ Verified | Not enough data | Not enough data | 
| **Tags / Dimensions** | 7.9 (32 reviews) ✓ Verified | Not enough data | Not enough data | 
| **Audit Trail** | 8.2 (21 reviews) ✓ Verified | Not enough data | Not enough data | 

#### Accounts Receivable

| Feature | Microsoft Dynamics 365 Supply Chain Management | Mitel | RingEX | 
|---|---|---|---|
| **Invoice Customization** | 8.1 (34 reviews) ✓ Verified | Not enough data | Not enough data | 
| **AR Automation** | 7.7 (29 reviews) ✓ Verified | Not enough data | Not enough data | 
| **Collections Automation** | 8.1 (28 reviews) ✓ Verified | Not enough data | Not enough data | 

#### Accounts Payable

| Feature | Microsoft Dynamics 365 Supply Chain Management | Mitel | RingEX | 
|---|---|---|---|
| **AP Automation** | 8.3 (34 reviews) ✓ Verified | Not enough data | Not enough data | 
| **Payment Processing** | 8.1 (26 reviews) ✓ Verified | Not enough data | Not enough data | 
| **Purchase Orders** | 8.2 (38 reviews) ✓ Verified | Not enough data | Not enough data | 

#### Other Functionality

| Feature | Microsoft Dynamics 365 Supply Chain Management | Mitel | RingEX | 
|---|---|---|---|
| **Inventory Tracking / Ordering** | 8.3 (30 reviews) ✓ Verified | Not enough data | Not enough data | 
| **Inventory Pricing and Costing** | 8.0 (32 reviews) ✓ Verified | Not enough data | Not enough data | 
| **Inventory Reporting** | 8.1 (30 reviews) ✓ Verified | Not enough data | Not enough data | 
| **Multi-Entity / Consolidation** | 7.8 (29 reviews) ✓ Verified | Not enough data | Not enough data | 
| **Recognition Rules** | 7.5 (26 reviews) ✓ Verified | Not enough data | Not enough data | 
| **Reconciliations** | 7.6 (25 reviews) ✓ Verified | Not enough data | Not enough data | 
| **Payroll** | 8.6 (22 reviews) ✓ Verified | Not enough data | Not enough data | 
| **Time and Expense** | 7.9 (30 reviews) ✓ Verified | Not enough data | Not enough data | 

#### Reporting & Analytics

| Feature | Microsoft Dynamics 365 Supply Chain Management | Mitel | RingEX | 
|---|---|---|---|
| **Financial Statements** | 8.2 (33 reviews) ✓ Verified | Not enough data | Not enough data | 
| **Custom Reporting** | 7.3 (28 reviews) ✓ Verified | Not enough data | Not enough data | 
| **Budgeting / Forecasting** | 7.8 (28 reviews) ✓ Verified | Not enough data | Not enough data | 
| **Dashboards** | 7.9 (36 reviews) ✓ Verified | Not enough data | Not enough data | 

#### Platform

| Feature | Microsoft Dynamics 365 Supply Chain Management | Mitel | RingEX | 
|---|---|---|---|
| **Customization** | 7.5 (36 reviews) ✓ Verified | Not enough data | Not enough data | 
| **Workflow Capability** | 7.3 (35 reviews) ✓ Verified | Not enough data | Not enough data | 
| **User, Role, and Access Management** | 7.4 (38 reviews) ✓ Verified | Not enough data | Not enough data | 
| **Internationalization** | 7.7 (30 reviews) ✓ Verified | Not enough data | Not enough data | 
| **Performance and Reliability** | 7.6 (37 reviews) ✓ Verified | Not enough data | Not enough data | 
| **Output Document Generation** | 7.5 (33 reviews) ✓ Verified | Not enough data | Not enough data | 

#### Integration

| Feature | Microsoft Dynamics 365 Supply Chain Management | Mitel | RingEX | 
|---|---|---|---|
| **Data Import and Export Tools** | 7.4 (32 reviews) ✓ Verified | Not enough data | Not enough data | 
| **Integration APIs** | 7.2 (20 reviews) ✓ Verified | Not enough data | Not enough data | 
| **Breadth of Partner Applications** | 6.8 (27 reviews) ✓ Verified | Not enough data | Not enough data | 

#### Cash Flow

| Feature | Microsoft Dynamics 365 Supply Chain Management | Mitel | RingEX | 
|---|---|---|---|
| **Track Cash Flow** | 8.7 (5 reviews) ✓ Verified | Not enough data | Not enough data | 
| **Income and Expenses** | 9.0 (5 reviews) ✓ Verified | Not enough data | Not enough data | 
| **File Exports** | 8.3 (5 reviews) ✓ Verified | Not enough data | Not enough data | 

#### Budgeting & Forecasting

| Feature | Microsoft Dynamics 365 Supply Chain Management | Mitel | RingEX | 
|---|---|---|---|
| **Budgeting / Forecasting** | 7.8 (28 reviews) ✓ Verified | Not enough data | Not enough data | 
| **Data Import** | 8.7 (5 reviews) ✓ Verified | Not enough data | Not enough data | 
| **Versioning** | Not enough data | Not enough data | Not enough data | 
| **Historical Data** | 8.0 (5 reviews) ✓ Verified | Not enough data | Not enough data | 

#### Revenue

| Feature | Microsoft Dynamics 365 Supply Chain Management | Mitel | RingEX | 
|---|---|---|---|
| **Revenue Types** | Not enough data | Not enough data | Not enough data | 
| **Revenue Allocation** | Not enough data | Not enough data | Not enough data | 
| **Scheduling** | Not enough data | Not enough data | Not enough data | 

#### Payroll

| Feature | Microsoft Dynamics 365 Supply Chain Management | Mitel | RingEX | 
|---|---|---|---|
| **Direct Deposit** | Not enough data | Not enough data | Not enough data | 
| **Check/W-2 Printing** | Not enough data | Not enough data | Not enough data | 
| **Tax Calculation** | Not enough data | Not enough data | Not enough data | 
| **Reporting and Dashboards** | Not enough data | Not enough data | Not enough data | 

#### AI

| Feature | Microsoft Dynamics 365 Supply Chain Management | Mitel | RingEX | 
|---|---|---|---|
| **Data Extraction** | Not enough data | Not enough data | Not enough data | 
| **Invoice Processing** | Not enough data | Not enough data | Not enough data | 
| **Expense Management** | Not enough data | Not enough data | Not enough data | 
| **Fraud Detection** | Not enough data | Not enough data | Not enough data | 
| **Tax Compliance** | Not enough data | Not enough data | Not enough data | 
| **Support Chatbots** | Not enough data | Not enough data | Not enough data | 
| **Bank Reconciliations** | Not enough data | Not enough data | Not enough data | 
| **Report Generation** | Not enough data | Not enough data | Not enough data | 
| **Customizable Alerts** | Not enough data | Not enough data | Not enough data | 
| **Predictive Analytics** | Not enough data | Not enough data | Not enough data | 

#### Mobile Applications - Accounting

| Feature | Microsoft Dynamics 365 Supply Chain Management | Mitel | RingEX | 
|---|---|---|---|
| **Cloud Integration** | Not enough data | Not enough data | Not enough data | 
| **Notifications** | Not enough data | Not enough data | Not enough data | 
| **UI** | Not enough data | Not enough data | Not enough data | 
| **Offline** | Not enough data | Not enough data | Not enough data | 
| **Expense Tracking** | Not enough data | Not enough data | Not enough data | 
| **Invoice Management** | Not enough data | Not enough data | Not enough data | 

#### Agentic AI - Accounting

| Feature | Microsoft Dynamics 365 Supply Chain Management | Mitel | RingEX | 
|---|---|---|---|
| **Autonomous Task Execution** | Not enough data | Not enough data | Not enough data | 

### Online Fax

| Product | Score | Reviews |
|---|---|---|
| **Microsoft Dynamics 365 Supply Chain Management** | N/A | N/A |
| **Mitel** | N/A | N/A |
| **RingEX** | 8.7/10 | 183 |

#### Documents

| Feature | Microsoft Dynamics 365 Supply Chain Management | Mitel | RingEX | 
|---|---|---|---|
| **Editing** | Not enough data | Not enough data | Feature Not Available | 
| **Document Signature ** | Not enough data | Not enough data | 7.3 (149 reviews) | 
| **Storage** | Not enough data | Not enough data | 8.1 (157 reviews) | 

#### Agentic AI - Online Fax

| Feature | Microsoft Dynamics 365 Supply Chain Management | Mitel | RingEX | 
|---|---|---|---|
| **Autonomous Task Execution** | Not enough data | Not enough data | 8.5 (11 reviews) | 
| **Cross-system Integration** | Not enough data | Not enough data | 8.6 (11 reviews) | 

#### Sending

| Feature | Microsoft Dynamics 365 Supply Chain Management | Mitel | RingEX | 
|---|---|---|---|
| **Fax Number** | Not enough data | Not enough data | 9.1 (173 reviews) | 
| **Existing Numbers** | Not enough data | Not enough data | 9.1 (170 reviews) | 
| **Cross-Platform Sending** | Not enough data | Not enough data | 8.9 (158 reviews) | 
| **Unlimited Sending** | Not enough data | Not enough data | 9.2 (161 reviews) | 
| **Contact Management** | Not enough data | Not enough data | 8.9 (165 reviews) | 
| **Alerts** | Not enough data | Not enough data | 9.1 (165 reviews) | 

### Webinar

| Product | Score | Reviews |
|---|---|---|
| **Microsoft Dynamics 365 Supply Chain Management** | N/A | N/A |
| **Mitel** | N/A | N/A |
| **RingEX** | 8.3/10 | 106 |

#### Host Tools

| Feature | Microsoft Dynamics 365 Supply Chain Management | Mitel | RingEX | 
|---|---|---|---|
| **Branding** | Not enough data | Not enough data | 8.5 (76 reviews) | 
| **Role-based Access** | Not enough data | Not enough data | 8.7 (81 reviews) | 
| **Recording** | Not enough data | Not enough data | 9.0 (91 reviews) | 

#### Attendee Tools

| Feature | Microsoft Dynamics 365 Supply Chain Management | Mitel | RingEX | 
|---|---|---|---|
| **Registration** | Not enough data | Not enough data | 8.7 (85 reviews) | 
| **Attendee Live Chat** | Not enough data | Not enough data | 8.9 (85 reviews) | 
| **Polls and Surveys** | Not enough data | Not enough data | 8.1 (68 reviews) | 

#### Post-Event Tools

| Feature | Microsoft Dynamics 365 Supply Chain Management | Mitel | RingEX | 
|---|---|---|---|
| **Event Analytics** | Not enough data | Not enough data | 8.5 (65 reviews) | 
| **Attendee Reports** | Not enough data | Not enough data | 8.3 (68 reviews) | 

#### Integrations

| Feature | Microsoft Dynamics 365 Supply Chain Management | Mitel | RingEX | 
|---|---|---|---|
| **Social Media Integration** | Not enough data | Not enough data | 8.1 (59 reviews) | 
| **Software Integrations** | Not enough data | Not enough data | 8.4 (66 reviews) | 

#### Agentic AI - Webinar

| Feature | Microsoft Dynamics 365 Supply Chain Management | Mitel | RingEX | 
|---|---|---|---|
| **Autonomous Task Execution** | Not enough data | Not enough data | 7.7 (8 reviews) | 
| **Multi-step Planning** | Not enough data | Not enough data | 7.7 (8 reviews) | 
| **Cross-system Integration** | Not enough data | Not enough data | 7.5 (8 reviews) | 
| **Natural Language Interaction** | Not enough data | Not enough data | 8.1 (8 reviews) | 
| **Proactive Assistance** | Not enough data | Not enough data | 8.1 (8 reviews) | 

### Process ERP

| Product | Score | Reviews |
|---|---|---|
| **Microsoft Dynamics 365 Supply Chain Management** | 8.6/10 | 5 |
| **Mitel** | N/A | N/A |
| **RingEX** | N/A | N/A |

#### Accounting

| Feature | Microsoft Dynamics 365 Supply Chain Management | Mitel | RingEX | 
|---|---|---|---|
| **Chart of Accounts** | Not enough data | Not enough data | Not enough data | 
| **AP Automation** | Not enough data | Not enough data | Not enough data | 
| **AR Automation** | Not enough data | Not enough data | Not enough data | 
| **Journal Entries** | Not enough data | Not enough data | Not enough data | 
| **Tags & Dimensions** | 8.7 (5 reviews) | Not enough data | Not enough data | 
| **Cash Management** | 8.3 (5 reviews) | Not enough data | Not enough data | 
| **Payment Batches** | Not enough data | Not enough data | Not enough data | 
| **Payments Scheduling** | Not enough data | Not enough data | Not enough data | 
| **Payment Settlements** | Not enough data | Not enough data | Not enough data | 
| **Payment Methods** | Not enough data | Not enough data | Not enough data | 

#### Inventory & Warehouse

| Feature | Microsoft Dynamics 365 Supply Chain Management | Mitel | RingEX | 
|---|---|---|---|
| **Inventory Tracking** | Not enough data | Not enough data | Not enough data | 
| **Inventory Costing** | Not enough data | Not enough data | Not enough data | 
| **Product Master** | 9.0 (5 reviews) | Not enough data | Not enough data | 
| **Inventory Forecasting** | 8.7 (5 reviews) | Not enough data | Not enough data | 
| **Integrations** | Not enough data | Not enough data | Not enough data | 
| **Shelf Life** | 8.0 (5 reviews) | Not enough data | Not enough data | 
| **Traceability** | Not enough data | Not enough data | Not enough data | 
| **Hazardous Materials** | Not enough data | Not enough data | Not enough data | 

#### Purchasing

| Feature | Microsoft Dynamics 365 Supply Chain Management | Mitel | RingEX | 
|---|---|---|---|
| **Demand** | 8.3 (5 reviews) | Not enough data | Not enough data | 
| **Purchase Orders** | 9.3 (5 reviews) | Not enough data | Not enough data | 
| **In Transit** | 8.3 (5 reviews) | Not enough data | Not enough data | 
| **Receiving** | 9.0 (5 reviews) | Not enough data | Not enough data | 

#### Sales & Marketing

| Feature | Microsoft Dynamics 365 Supply Chain Management | Mitel | RingEX | 
|---|---|---|---|
| **Customer Master** | 9.0 (5 reviews) | Not enough data | Not enough data | 
| **ATP** | Not enough data | Not enough data | Not enough data | 
| **Order History** | 8.7 (5 reviews) | Not enough data | Not enough data | 
| **Returns** | 8.7 (5 reviews) | Not enough data | Not enough data | 
| **Credit Limits** | Not enough data | Not enough data | Not enough data | 
| **Pricing & Discounts** | 8.3 (5 reviews) | Not enough data | Not enough data | 

#### Manufacturing

| Feature | Microsoft Dynamics 365 Supply Chain Management | Mitel | RingEX | 
|---|---|---|---|
| **MRP** | 8.7 (5 reviews) | Not enough data | Not enough data | 
| **Formulas & Recipes** | 8.7 (5 reviews) | Not enough data | Not enough data | 
| **MPS** | Not enough data | Not enough data | Not enough data | 
| **Shop Floor** | Not enough data | Not enough data | Not enough data | 
| **WIP** | 8.0 (5 reviews) | Not enough data | Not enough data | 
| **Work Orders** | Not enough data | Not enough data | Not enough data | 
| **Co-Products & By-Products** | Not enough data | Not enough data | Not enough data | 
| **Batch Management** | Not enough data | Not enough data | Not enough data | 

#### Quality Management

| Feature | Microsoft Dynamics 365 Supply Chain Management | Mitel | RingEX | 
|---|---|---|---|
| **Inspections** | 8.7 (5 reviews) | Not enough data | Not enough data | 
| **Rework** | Not enough data | Not enough data | Not enough data | 
| **Waste** | Not enough data | Not enough data | Not enough data | 
| **Defects** | Not enough data | Not enough data | Not enough data | 
| **Recalls** | Not enough data | Not enough data | Not enough data | 
| **Compliance** | Not enough data | Not enough data | Not enough data | 
| **Customer Requirements** | Not enough data | Not enough data | Not enough data | 

#### Distribution

| Feature | Microsoft Dynamics 365 Supply Chain Management | Mitel | RingEX | 
|---|---|---|---|
| **Picking & Packing** | Not enough data | Not enough data | Not enough data | 
| **Custom Packing** | Not enough data | Not enough data | Not enough data | 
| **Labelling** | Not enough data | Not enough data | Not enough data | 
| **Shipping** | Not enough data | Not enough data | Not enough data | 
| **Tracking** | Not enough data | Not enough data | Not enough data | 

#### HR

| Feature | Microsoft Dynamics 365 Supply Chain Management | Mitel | RingEX | 
|---|---|---|---|
| **Payroll** | Not enough data | Not enough data | Not enough data | 
| **Workforce Management** | Not enough data | Not enough data | Not enough data | 
| **Time & Attendance** | Not enough data | Not enough data | Not enough data | 

#### Generative AI

| Feature | Microsoft Dynamics 365 Supply Chain Management | Mitel | RingEX | 
|---|---|---|---|
| **AI Text Generation** | Not enough data | Not enough data | Not enough data | 
| **AI Text Summarization** | Not enough data | Not enough data | Not enough data | 

#### Agentic AI  - Process ERP

| Feature | Microsoft Dynamics 365 Supply Chain Management | Mitel | RingEX | 
|---|---|---|---|
| **Autonomous Task Execution** | Not enough data | Not enough data | Not enough data | 
| **Multi-step Planning** | Not enough data | Not enough data | Not enough data | 
| **Cross-system Integration** | Not enough data | Not enough data | Not enough data | 

### Mixed Mode ERP

| Product | Score | Reviews |
|---|---|---|
| **Microsoft Dynamics 365 Supply Chain Management** | N/A | N/A |
| **Mitel** | N/A | N/A |
| **RingEX** | N/A | N/A |

#### Accounting

| Feature | Microsoft Dynamics 365 Supply Chain Management | Mitel | RingEX | 
|---|---|---|---|
| **Chart of Accounts** | Not enough data | Not enough data | Not enough data | 
| **AP Automation** | Not enough data | Not enough data | Not enough data | 
| **AR Automation** | Not enough data | Not enough data | Not enough data | 
| **Journal Entries** | Not enough data | Not enough data | Not enough data | 
| **Tags & Dimensions** | Not enough data | Not enough data | Not enough data | 
| **Cash Management** | Not enough data | Not enough data | Not enough data | 
| **Payment Batches** | Not enough data | Not enough data | Not enough data | 
| **Payments Scheduling** | Not enough data | Not enough data | Not enough data | 
| **Payment Settlements** | Not enough data | Not enough data | Not enough data | 
| **Payment Methods** | Not enough data | Not enough data | Not enough data | 

#### Inventory & Warehouse

| Feature | Microsoft Dynamics 365 Supply Chain Management | Mitel | RingEX | 
|---|---|---|---|
| **Inventory Tracking** | Not enough data | Not enough data | Not enough data | 
| **Inventory Costing** | Not enough data | Not enough data | Not enough data | 
| **Product Master** | Not enough data | Not enough data | Not enough data | 
| **Inventory Forecasting** | Not enough data | Not enough data | Not enough data | 
| **Integrations** | Not enough data | Not enough data | Not enough data | 

#### Purchasing

| Feature | Microsoft Dynamics 365 Supply Chain Management | Mitel | RingEX | 
|---|---|---|---|
| **Demand** | Not enough data | Not enough data | Not enough data | 
| **Purchase Orders** | Not enough data | Not enough data | Not enough data | 
| **In Transit** | Not enough data | Not enough data | Not enough data | 
| **Receiving** | Not enough data | Not enough data | Not enough data | 

#### Sales & Marketing

| Feature | Microsoft Dynamics 365 Supply Chain Management | Mitel | RingEX | 
|---|---|---|---|
| **Customer Master** | Not enough data | Not enough data | Not enough data | 
| **ATP** | Not enough data | Not enough data | Not enough data | 
| **Order History** | Not enough data | Not enough data | Not enough data | 
| **Returns** | Not enough data | Not enough data | Not enough data | 
| **Credit Limits** | Not enough data | Not enough data | Not enough data | 
| **Pricing & Discounts** | Not enough data | Not enough data | Not enough data | 

#### Discrete Manufacturing

| Feature | Microsoft Dynamics 365 Supply Chain Management | Mitel | RingEX | 
|---|---|---|---|
| **MRP** | Not enough data | Not enough data | Not enough data | 
| **MPS** | Not enough data | Not enough data | Not enough data | 
| **Shop Floor** | Not enough data | Not enough data | Not enough data | 
| **WIP** | Not enough data | Not enough data | Not enough data | 
| **Work Orders** | Not enough data | Not enough data | Not enough data | 
| **BOM** | Not enough data | Not enough data | Not enough data | 

#### Process Manufacturing 

| Feature | Microsoft Dynamics 365 Supply Chain Management | Mitel | RingEX | 
|---|---|---|---|
| **Formulas & Recipes** | Feature Not Available | Not enough data | Not enough data | 
| **Co-Products & By-Products** | Not enough data | Not enough data | Not enough data | 
| **Batch Management** | Not enough data | Not enough data | Not enough data | 

#### ETO Manufacturing

| Feature | Microsoft Dynamics 365 Supply Chain Management | Mitel | RingEX | 
|---|---|---|---|
| **Engineering** | Feature Not Available | Not enough data | Not enough data | 
| **Product Configuration** | Not enough data | Not enough data | Not enough data | 
| **Concurrent Engineering** | Not enough data | Not enough data | Not enough data | 

#### Quality Management

| Feature | Microsoft Dynamics 365 Supply Chain Management | Mitel | RingEX | 
|---|---|---|---|
| **Inspections** | Feature Not Available | Not enough data | Not enough data | 
| **Rework** | Feature Not Available | Not enough data | Not enough data | 
| **Waste** | Not enough data | Not enough data | Not enough data | 
| **Defects** | Not enough data | Not enough data | Not enough data | 

#### Service

| Feature | Microsoft Dynamics 365 Supply Chain Management | Mitel | RingEX | 
|---|---|---|---|
| **Field Service** | Not enough data | Not enough data | Not enough data | 
| **Warranty Management** | Feature Not Available | Not enough data | Not enough data | 
| **Maintenance** | Not enough data | Not enough data | Not enough data | 

#### Distribution

| Feature | Microsoft Dynamics 365 Supply Chain Management | Mitel | RingEX | 
|---|---|---|---|
| **Picking & Packing** | Not enough data | Not enough data | Not enough data | 
| **Shipping** | Not enough data | Not enough data | Not enough data | 
| **Tracking** | Not enough data | Not enough data | Not enough data | 

#### HR

| Feature | Microsoft Dynamics 365 Supply Chain Management | Mitel | RingEX | 
|---|---|---|---|
| **Payroll** | Not enough data | Not enough data | Not enough data | 
| **Workforce Management** | Not enough data | Not enough data | Not enough data | 
| **Time & Attendance** | Not enough data | Not enough data | Not enough data | 

#### Generative AI

| Feature | Microsoft Dynamics 365 Supply Chain Management | Mitel | RingEX | 
|---|---|---|---|
| **AI Text Generation** | Not enough data | Not enough data | Not enough data | 
| **AI Text Summarization** | Not enough data | Not enough data | Not enough data | 

#### Agentic AI  - Mixed Mode ERP

| Feature | Microsoft Dynamics 365 Supply Chain Management | Mitel | RingEX | 
|---|---|---|---|
| **Adaptive Learning** | Not enough data | Not enough data | Not enough data | 
| **Proactive Assistance** | Not enough data | Not enough data | Not enough data | 
| **Decision Making** | Not enough data | Not enough data | Not enough data | 

### Discrete ERP

| Product | Score | Reviews |
|---|---|---|
| **Microsoft Dynamics 365 Supply Chain Management** | N/A | N/A |
| **Mitel** | N/A | N/A |
| **RingEX** | N/A | N/A |

#### Accounting

| Feature | Microsoft Dynamics 365 Supply Chain Management | Mitel | RingEX | 
|---|---|---|---|
| **Chart of Accounts** | Not enough data | Not enough data | Not enough data | 
| **AP Automation** | Not enough data | Not enough data | Not enough data | 
| **AR Automation** | Not enough data | Not enough data | Not enough data | 
| **Journal Entries** | Not enough data | Not enough data | Not enough data | 
| **Tags & Dimensions** | Not enough data | Not enough data | Not enough data | 
| **Cash Management** | Not enough data | Not enough data | Not enough data | 
| **Payment Batches** | Feature Not Available | Not enough data | Not enough data | 
| **Payments Scheduling** | Feature Not Available | Not enough data | Not enough data | 
| **Payment Settlements** | Not enough data | Not enough data | Not enough data | 
| **Payment Methods** | Not enough data | Not enough data | Not enough data | 

#### Inventory & Warehouse

| Feature | Microsoft Dynamics 365 Supply Chain Management | Mitel | RingEX | 
|---|---|---|---|
| **Inventory Tracking** | Not enough data | Not enough data | Not enough data | 
| **Inventory Costing** | Not enough data | Not enough data | Not enough data | 
| **Product Master** | Not enough data | Not enough data | Not enough data | 
| **Inventory Forecasting** | Not enough data | Not enough data | Not enough data | 
| **Integrations** | Not enough data | Not enough data | Not enough data | 

#### Purchasing

| Feature | Microsoft Dynamics 365 Supply Chain Management | Mitel | RingEX | 
|---|---|---|---|
| **Demand** | Not enough data | Not enough data | Not enough data | 
| **Purchase Orders** | Not enough data | Not enough data | Not enough data | 
| **In Transit** | Not enough data | Not enough data | Not enough data | 
| **Receiving** | Not enough data | Not enough data | Not enough data | 

#### Sales & Marketing

| Feature | Microsoft Dynamics 365 Supply Chain Management | Mitel | RingEX | 
|---|---|---|---|
| **Customer Master** | Not enough data | Not enough data | Not enough data | 
| **ATP** | Not enough data | Not enough data | Not enough data | 
| **Order History** | Not enough data | Not enough data | Not enough data | 
| **Returns** | Not enough data | Not enough data | Not enough data | 
| **Credit Limits** | Not enough data | Not enough data | Not enough data | 
| **Pricing & Discounts** | Not enough data | Not enough data | Not enough data | 

#### Manufacturing

| Feature | Microsoft Dynamics 365 Supply Chain Management | Mitel | RingEX | 
|---|---|---|---|
| **WIP** | Not enough data | Not enough data | Not enough data | 
| **Work Orders** | Not enough data | Not enough data | Not enough data | 
| **MRP** | Not enough data | Not enough data | Not enough data | 
| **BOM** | Not enough data | Not enough data | Not enough data | 
| **MPS** | Not enough data | Not enough data | Not enough data | 
| **Shop Floor** | Not enough data | Not enough data | Not enough data | 

#### Quality Management

| Feature | Microsoft Dynamics 365 Supply Chain Management | Mitel | RingEX | 
|---|---|---|---|
| **Inspections** | Not enough data | Not enough data | Not enough data | 
| **Rework** | Not enough data | Not enough data | Not enough data | 
| **Waste** | Not enough data | Not enough data | Not enough data | 
| **Defects** | Not enough data | Not enough data | Not enough data | 

#### Distribution

| Feature | Microsoft Dynamics 365 Supply Chain Management | Mitel | RingEX | 
|---|---|---|---|
| **Picking & Packing** | Not enough data | Not enough data | Not enough data | 
| **Shipping** | Not enough data | Not enough data | Not enough data | 
| **Tracking** | Not enough data | Not enough data | Not enough data | 

#### HR

| Feature | Microsoft Dynamics 365 Supply Chain Management | Mitel | RingEX | 
|---|---|---|---|
| **Payroll** | Not enough data | Not enough data | Not enough data | 
| **Workforce Management** | Feature Not Available | Not enough data | Not enough data | 
| **Time & Attendance** | Not enough data | Not enough data | Not enough data | 

#### Generative AI 

| Feature | Microsoft Dynamics 365 Supply Chain Management | Mitel | RingEX | 
|---|---|---|---|
| **AI Text Generation** | Not enough data | Not enough data | Not enough data | 
| **AI Text Summarization** | Not enough data | Not enough data | Not enough data | 

#### Agentic AI - Discrete ERP

| Feature | Microsoft Dynamics 365 Supply Chain Management | Mitel | RingEX | 
|---|---|---|---|
| **Cross-system Integration** | Not enough data | Not enough data | Not enough data | 
| **Natural Language Interaction** | Not enough data | Not enough data | Not enough data | 
| **Decision Making** | Not enough data | Not enough data | Not enough data | 

### Contact Center

| Product | Score | Reviews |
|---|---|---|
| **Microsoft Dynamics 365 Supply Chain Management** | N/A | N/A |
| **Mitel** | 7.8/10 | 25 |
| **RingEX** | N/A | N/A |

#### Channels

| Feature | Microsoft Dynamics 365 Supply Chain Management | Mitel | RingEX | 
|---|---|---|---|
| **Voice** | Not enough data | 8.3 (20 reviews) ✓ Verified | Not enough data | 
| **Social** | Not enough data | 7.0 (9 reviews) ✓ Verified | Not enough data | 
| **Web Chat** | Not enough data | 6.8 (10 reviews) ✓ Verified | Not enough data | 
| **Mobile SMS** | Not enough data | 7.1 (12 reviews) ✓ Verified | Not enough data | 
| **Email** | Not enough data | 7.4 (12 reviews) ✓ Verified | Not enough data | 

#### Generative AI

| Feature | Microsoft Dynamics 365 Supply Chain Management | Mitel | RingEX | 
|---|---|---|---|
| **AI Text-to-Speech** | Not enough data | Not enough data | Not enough data | 

#### Functions

| Feature | Microsoft Dynamics 365 Supply Chain Management | Mitel | RingEX | 
|---|---|---|---|
| **Session Routing** | Not enough data | 8.3 (10 reviews) ✓ Verified | Not enough data | 
| **Session Queuing** | Not enough data | 7.8 (10 reviews) ✓ Verified | Not enough data | 
| **Concurrent Calling** | Not enough data | 8.7 (9 reviews) ✓ Verified | Not enough data | 
| **Speech Analytics** | Not enough data | 8.2 (10 reviews) ✓ Verified | Not enough data | 
| **Auto Dialer** | Not enough data | 7.7 (10 reviews) ✓ Verified | Not enough data | 
| **IVR** | Not enough data | 9.5 (13 reviews) ✓ Verified | Not enough data | 
| **Inbound Screen Pop** | Not enough data | 9.1 (13 reviews) ✓ Verified | Not enough data | 
| **Persistent Data** | Not enough data | 9.1 (9 reviews) ✓ Verified | Not enough data | 

#### Agentic AI - Contact Center

| Feature | Microsoft Dynamics 365 Supply Chain Management | Mitel | RingEX | 
|---|---|---|---|
| **Autonomous Task Execution** | Not enough data | Not enough data | Not enough data | 
| **Cross-system Integration** | Not enough data | Not enough data | Not enough data | 
| **Natural Language Interaction** | Not enough data | Not enough data | Not enough data | 
| **Proactive Assistance** | Not enough data | Not enough data | Not enough data | 

#### Administrative

| Feature | Microsoft Dynamics 365 Supply Chain Management | Mitel | RingEX | 
|---|---|---|---|
| **Session Summary Notes** | Not enough data | 8.3 (7 reviews) ✓ Verified | Not enough data | 
| **Administrator Access** | Not enough data | 7.1 (7 reviews) ✓ Verified | Not enough data | 
| **Reporting & Dashboards** | Not enough data | 7.1 (7 reviews) ✓ Verified | Not enough data | 
| **Session Recording** | Not enough data | 9.0 (7 reviews) ✓ Verified | Not enough data | 
| **Agent Scheduling and Assignment** | Not enough data | 7.3 (5 reviews) ✓ Verified | Not enough data | 

### ERP Systems

| Product | Score | Reviews |
|---|---|---|
| **Microsoft Dynamics 365 Supply Chain Management** | 8.7/10 | 7 |
| **Mitel** | N/A | N/A |
| **RingEX** | N/A | N/A |

#### Accounting

| Feature | Microsoft Dynamics 365 Supply Chain Management | Mitel | RingEX | 
|---|---|---|---|
| **AP Automation** | 9.4 (6 reviews) ✓ Verified | Not enough data | Not enough data | 
| **AR Automation** | 9.2 (6 reviews) ✓ Verified | Not enough data | Not enough data | 
| **Audit Trail** | 8.7 (5 reviews) ✓ Verified | Not enough data | Not enough data | 
| **Budgeting / Forecasting** | 8.1 (6 reviews) ✓ Verified | Not enough data | Not enough data | 
| **Collections Automation** | 8.1 (6 reviews) ✓ Verified | Not enough data | Not enough data | 
| **Financial Statements** | 8.6 (6 reviews) ✓ Verified | Not enough data | Not enough data | 
| **Invoice Customization** | 8.9 (6 reviews) ✓ Verified | Not enough data | Not enough data | 
| **Journal Entries** | 8.9 (6 reviews) ✓ Verified | Not enough data | Not enough data | 
| **Monitor Cash Positions** | 8.3 (5 reviews) ✓ Verified | Not enough data | Not enough data | 
| **Multi-Entity / Consolidation** | Not enough data | Not enough data | Not enough data | 
| **Payment Processing** | 8.6 (6 reviews) ✓ Verified | Not enough data | Not enough data | 
| **Recognition Rules** | Not enough data | Not enough data | Not enough data | 
| **Reconciliations** | Not enough data | Not enough data | Not enough data | 
| **Tags / Dimensions** | 8.3 (5 reviews) ✓ Verified | Not enough data | Not enough data | 
| **Payments Scheduling** | Not enough data | Not enough data | Not enough data | 
| **Payment Batches** | Not enough data | Not enough data | Not enough data | 
| **Payment Settlements ** | Not enough data | Not enough data | Not enough data | 
| **Payment Methods** | Not enough data | Not enough data | Not enough data | 

#### Back Office

| Feature | Microsoft Dynamics 365 Supply Chain Management | Mitel | RingEX | 
|---|---|---|---|
| **Allocation** | Not enough data | Not enough data | Not enough data | 
| **Asset Register** | 8.7 (5 reviews) ✓ Verified | Not enough data | Not enough data | 
| **Lean Management** | Not enough data | Not enough data | Not enough data | 
| **Maintenance** | 9.0 (5 reviews) ✓ Verified | Not enough data | Not enough data | 
| **Organization Management** | 8.6 (6 reviews) ✓ Verified | Not enough data | Not enough data | 
| **Payroll** | 9.3 (5 reviews) ✓ Verified | Not enough data | Not enough data | 
| **Portfolio Mix** | Not enough data | Not enough data | Not enough data | 
| **Purchase Orders** | 9.0 (7 reviews) ✓ Verified | Not enough data | Not enough data | 
| **Requisition** | 9.4 (6 reviews) ✓ Verified | Not enough data | Not enough data | 
| **Shift Scheduling** | 9.3 (5 reviews) ✓ Verified | Not enough data | Not enough data | 
| **Sourcing** | 8.9 (6 reviews) ✓ Verified | Not enough data | Not enough data | 
| **Status** | 9.0 (7 reviews) ✓ Verified | Not enough data | Not enough data | 
| **Time & Attendance Tracking** | 8.3 (6 reviews) ✓ Verified | Not enough data | Not enough data | 
| **Warranty Management** | Feature Not Available | Not enough data | Not enough data | 

#### Front Office

| Feature | Microsoft Dynamics 365 Supply Chain Management | Mitel | RingEX | 
|---|---|---|---|
| **ATP** | 8.7 (5 reviews) ✓ Verified | Not enough data | Not enough data | 
| **Checkout Process** | 8.6 (6 reviews) | Not enough data | Not enough data | 
| **Configuration Rules** | 9.3 (5 reviews) ✓ Verified | Not enough data | Not enough data | 
| **Contact & Account Management** | 8.8 (7 reviews) ✓ Verified | Not enough data | Not enough data | 
| **Customer Portal** | 8.6 (6 reviews) | Not enough data | Not enough data | 
| **Field Service Booking** | 9.7 (5 reviews) | Not enough data | Not enough data | 
| **Field Service Dispatch** | 8.7 (5 reviews) | Not enough data | Not enough data | 
| **Product & Price List Management** | 8.6 (6 reviews) ✓ Verified | Not enough data | Not enough data | 
| **Product Catalog** | 8.9 (6 reviews) | Not enough data | Not enough data | 
| **Promotions and Discounts** | Not enough data | Not enough data | Not enough data | 
| **Quote & Order Management** | 9.2 (6 reviews) ✓ Verified | Not enough data | Not enough data | 
| **Returns / Refunds** | 8.3 (5 reviews) ✓ Verified | Not enough data | Not enough data | 
| **Storefront Design Tools** | Not enough data | Not enough data | Not enough data | 
| **Territory & Quota Management** | 8.7 (5 reviews) ✓ Verified | Not enough data | Not enough data | 
| **Tickets** | Not enough data | Not enough data | Not enough data | 
| **Visual Configuration** | Not enough data | Not enough data | Not enough data | 

#### Integration

| Feature | Microsoft Dynamics 365 Supply Chain Management | Mitel | RingEX | 
|---|---|---|---|
| **Breadth of Partner Applications** | Not enough data | Not enough data | Not enough data | 
| **Data Import and Export Tools** | 8.1 (6 reviews) ✓ Verified | Not enough data | Not enough data | 
| **Integration APIs** | 8.0 (5 reviews) ✓ Verified | Not enough data | Not enough data | 

#### Logistics

| Feature | Microsoft Dynamics 365 Supply Chain Management | Mitel | RingEX | 
|---|---|---|---|
| **Centralized Inventory Database** | 9.0 (5 reviews) ✓ Verified | Not enough data | Not enough data | 
| **In Transit** | 8.7 (5 reviews) ✓ Verified | Not enough data | Not enough data | 
| **Inventory Forecasting** | 7.8 (6 reviews) ✓ Verified | Not enough data | Not enough data | 
| **Inventory Pricing and Costing** | 8.3 (6 reviews) ✓ Verified | Not enough data | Not enough data | 
| **Inventory Reporting** | 9.2 (6 reviews) ✓ Verified | Not enough data | Not enough data | 
| **Inventory Tracking / Ordering** | 9.0 (5 reviews) ✓ Verified | Not enough data | Not enough data | 
| **Picking Methods** | Not enough data | Not enough data | Not enough data | 
| **Picking Planning** | Not enough data | Not enough data | Not enough data | 
| **Receiving** | 8.7 (5 reviews) ✓ Verified | Not enough data | Not enough data | 
| **Shipping Options** | Not enough data | Not enough data | Not enough data | 

#### Platform

| Feature | Microsoft Dynamics 365 Supply Chain Management | Mitel | RingEX | 
|---|---|---|---|
| **Customization** | 8.7 (5 reviews) ✓ Verified | Not enough data | Not enough data | 
| **Internationalization** | 9.3 (5 reviews) ✓ Verified | Not enough data | Not enough data | 
| **Output Document Generation** | 9.3 (5 reviews) ✓ Verified | Not enough data | Not enough data | 
| **Performance and Reliability** | 8.3 (5 reviews) ✓ Verified | Not enough data | Not enough data | 
| **User, Role, and Access Management** | 8.3 (5 reviews) ✓ Verified | Not enough data | Not enough data | 
| **Workflow Capability** | 9.0 (5 reviews) ✓ Verified | Not enough data | Not enough data | 

#### Production

| Feature | Microsoft Dynamics 365 Supply Chain Management | Mitel | RingEX | 
|---|---|---|---|
| **BOM** | 8.3 (5 reviews) ✓ Verified | Not enough data | Not enough data | 
| **Defects** | 8.3 (5 reviews) ✓ Verified | Not enough data | Not enough data | 
| **Identify Demand** | 9.0 (5 reviews) ✓ Verified | Not enough data | Not enough data | 
| **Inspections** | 8.7 (5 reviews) ✓ Verified | Not enough data | Not enough data | 
| **Manage Resources** | 9.0 (5 reviews) ✓ Verified | Not enough data | Not enough data | 
| **MPS** | 8.7 (5 reviews) ✓ Verified | Not enough data | Not enough data | 
| **MRP** | 9.0 (5 reviews) ✓ Verified | Not enough data | Not enough data | 
| **Production Plans** | Not enough data | Not enough data | Not enough data | 
| **Rework** | Not enough data | Not enough data | Not enough data | 
| **Shop Floor** | Not enough data | Not enough data | Not enough data | 
| **Waste** | 8.0 (5 reviews) ✓ Verified | Not enough data | Not enough data | 
| **WIP** | Not enough data | Not enough data | Not enough data | 

#### Reporting & Analytics

| Feature | Microsoft Dynamics 365 Supply Chain Management | Mitel | RingEX | 
|---|---|---|---|
| **Custom Reporting** | 8.3 (6 reviews) ✓ Verified | Not enough data | Not enough data | 
| **Dashboards** | 8.9 (6 reviews) ✓ Verified | Not enough data | Not enough data | 
| **Integration** | 8.7 (5 reviews) ✓ Verified | Not enough data | Not enough data | 

#### Generative AI

| Feature | Microsoft Dynamics 365 Supply Chain Management | Mitel | RingEX | 
|---|---|---|---|
| **AI Text Generation** | Not enough data | Not enough data | Not enough data | 
| **AI Text Summarization** | Not enough data | Not enough data | Not enough data | 

#### Agentic AI - ERP Systems

| Feature | Microsoft Dynamics 365 Supply Chain Management | Mitel | RingEX | 
|---|---|---|---|
| **Decision Making** | Not enough data | Not enough data | Not enough data | 

### Warehouse Management

| Product | Score | Reviews |
|---|---|---|
| **Microsoft Dynamics 365 Supply Chain Management** | 8.0/10 | 14 |
| **Mitel** | N/A | N/A |
| **RingEX** | N/A | N/A |

#### Warehouse Definition

| Feature | Microsoft Dynamics 365 Supply Chain Management | Mitel | RingEX | 
|---|---|---|---|
| **Locations** | Not enough data | Not enough data | Not enough data | 
| **Visualization** | Not enough data | Not enough data | Not enough data | 
| **Warehouse Slotting** | Not enough data | Not enough data | Not enough data | 

#### Logistics

| Feature | Microsoft Dynamics 365 Supply Chain Management | Mitel | RingEX | 
|---|---|---|---|
| **Cross Docking** | Not enough data | Not enough data | Not enough data | 
| **Receiving** | Not enough data | Not enough data | Not enough data | 
| **Pick & Pack** | Not enough data | Not enough data | Not enough data | 

#### Analytics

| Feature | Microsoft Dynamics 365 Supply Chain Management | Mitel | RingEX | 
|---|---|---|---|
| **Worker performance** | Feature Not Available | Not enough data | Not enough data | 
| **Error Tracking** | Not enough data | Not enough data | Not enough data | 
| **Procurement analytics** | Not enough data | Not enough data | Not enough data | 

#### Inventory Management

| Feature | Microsoft Dynamics 365 Supply Chain Management | Mitel | RingEX | 
|---|---|---|---|
| **Customer Portal** | Not enough data | Not enough data | Not enough data | 
| **Cycle Counting** | Not enough data | Not enough data | Not enough data | 

#### Inventory Management Platform Features

| Feature | Microsoft Dynamics 365 Supply Chain Management | Mitel | RingEX | 
|---|---|---|---|
| **Centralized Inventory Database** | 8.8 (12 reviews) ✓ Verified | Not enough data | Not enough data | 
| **Inventory Level Dashboards** | 8.1 (12 reviews) ✓ Verified | Not enough data | Not enough data | 
| **Stock History Reporting** | 8.0 (9 reviews) ✓ Verified | Not enough data | Not enough data | 
| **Low Stock Notifications** | 7.6 (9 reviews) ✓ Verified | Not enough data | Not enough data | 
| **Bundles, Kits, & Variants** | 8.0 (9 reviews) ✓ Verified | Not enough data | Not enough data | 
| **Asset Tracking** | 7.8 (12 reviews) ✓ Verified | Not enough data | Not enough data | 
| **Inventory Forecasting** | 7.7 (11 reviews) ✓ Verified | Not enough data | Not enough data | 
| **eCommerce Integrations** | 7.9 (11 reviews) ✓ Verified | Not enough data | Not enough data | 
| **Accounting Integrations** | 7.9 (12 reviews) ✓ Verified | Not enough data | Not enough data | 
| **Data Exporting / Importing** | 8.2 (13 reviews) ✓ Verified | Not enough data | Not enough data | 

### Video Conferencing

| Product | Score | Reviews |
|---|---|---|
| **Microsoft Dynamics 365 Supply Chain Management** | N/A | N/A |
| **Mitel** | N/A | N/A |
| **RingEX** | 8.9/10 | 300 |

#### Collaboration Tools

| Feature | Microsoft Dynamics 365 Supply Chain Management | Mitel | RingEX | 
|---|---|---|---|
| **Screen Sharing** | Not enough data | Not enough data | 9.1 (254 reviews) | 
| **Presentations** | Not enough data | Not enough data | 9.1 (141 reviews) | 
| **Whiteboarding** | Not enough data | Not enough data | 8.6 (116 reviews) | 
| **Live Chat** | Not enough data | Not enough data | 8.9 (140 reviews) | 
| **Hand Raising** | Not enough data | Not enough data | 9.1 (122 reviews) | 

#### Meeting Coordination

| Feature | Microsoft Dynamics 365 Supply Chain Management | Mitel | RingEX | 
|---|---|---|---|
| **Scheduling** | Not enough data | Not enough data | 8.8 (243 reviews) | 
| **Recording** | Not enough data | Not enough data | 9.1 (235 reviews) | 
| **Participant Permissions** | Not enough data | Not enough data | 8.9 (223 reviews) | 
| **One-Click Join** | Not enough data | Not enough data | 9.0 (145 reviews) | 

#### Software Type

| Feature | Microsoft Dynamics 365 Supply Chain Management | Mitel | RingEX | 
|---|---|---|---|
| **Mobile** | Not enough data | Not enough data | 9.0 (245 reviews) | 
| **Browser Application** | Not enough data | Not enough data | 9.0 (143 reviews) | 
| **Desktop Application** | Not enough data | Not enough data | 9.2 (161 reviews) | 

#### Agentic AI - Video Conferencing

| Feature | Microsoft Dynamics 365 Supply Chain Management | Mitel | RingEX | 
|---|---|---|---|
| **Autonomous Task Execution** | Not enough data | Not enough data | 8.3 (13 reviews) | 
| **Proactive Assistance** | Not enough data | Not enough data | 8.5 (12 reviews) | 
| **Decision Making** | Not enough data | Not enough data | 8.3 (12 reviews) | 

### Call Center Infrastructure (CCI)

| Product | Score | Reviews |
|---|---|---|
| **Microsoft Dynamics 365 Supply Chain Management** | N/A | N/A |
| **Mitel** | N/A | N/A |
| **RingEX** | 8.8/10 | 256 |

#### Platform

| Feature | Microsoft Dynamics 365 Supply Chain Management | Mitel | RingEX | 
|---|---|---|---|
| **Omnichannel** | Not enough data | Not enough data | Feature Not Available | 
| **Mobile Access** | Not enough data | Not enough data | 9.0 (238 reviews) | 
| **Queue Management** | Not enough data | Not enough data | 8.7 (223 reviews) | 
| **Call Routing** | Not enough data | Not enough data | 9.1 (233 reviews) | 
| **Call Back** | Not enough data | Not enough data | 8.7 (220 reviews) | 
| **IVR** | Not enough data | Not enough data | 8.5 (213 reviews) | 
| **Automatic Call Distribution** | Not enough data | Not enough data | 8.7 (219 reviews) | 

#### Generative AI

| Feature | Microsoft Dynamics 365 Supply Chain Management | Mitel | RingEX | 
|---|---|---|---|
| **AI Text-to-Speech** | Not enough data | Not enough data | Feature Not Available | 

#### Workforce Management

| Feature | Microsoft Dynamics 365 Supply Chain Management | Mitel | RingEX | 
|---|---|---|---|
| **Call Monitoring** | Not enough data | Not enough data | 8.8 (222 reviews) | 
| **Performance Evaluation** | Not enough data | Not enough data | 8.6 (216 reviews) | 

#### Call Center Infrastructure (CCI)

| Feature | Microsoft Dynamics 365 Supply Chain Management | Mitel | RingEX | 
|---|---|---|---|
| **Autonomous Task Execution** | Not enough data | Not enough data | 8.9 (22 reviews) | 
| **Cross-system Integration** | Not enough data | Not enough data | 8.9 (22 reviews) | 
| **Natural Language Interaction** | Not enough data | Not enough data | 9.1 (22 reviews) | 
| **Proactive Assistance** | Not enough data | Not enough data | 8.9 (22 reviews) | 

#### Administrative

| Feature | Microsoft Dynamics 365 Supply Chain Management | Mitel | RingEX | 
|---|---|---|---|
| **Call Recording** | Not enough data | Not enough data | 8.8 (226 reviews) | 
| **Reporting & Dashboards** | Not enough data | Not enough data | 8.6 (223 reviews) | 

### Cloud PBX Platforms

| Product | Score | Reviews |
|---|---|---|
| **Microsoft Dynamics 365 Supply Chain Management** | N/A | N/A |
| **Mitel** | N/A | N/A |
| **RingEX** | 8.8/10 | 64 |

#### Basic Communication - Cloud PBX

| Feature | Microsoft Dynamics 365 Supply Chain Management | Mitel | RingEX | 
|---|---|---|---|
| **Call Management** | Not enough data | Not enough data | 8.9 (59 reviews) | 
| **Communication Management** | Not enough data | Not enough data | 8.9 (58 reviews) | 
| **Scalability** | Not enough data | Not enough data | 9.1 (56 reviews) | 
| **Integrations** | Not enough data | Not enough data | 8.3 (57 reviews) | 
| **Mobile Accessibility** | Not enough data | Not enough data | 9.1 (58 reviews) | 
| **Accessibility** | Not enough data | Not enough data | 8.8 (55 reviews) | 

#### Advanced Features - Cloud PBX

| Feature | Microsoft Dynamics 365 Supply Chain Management | Mitel | RingEX | 
|---|---|---|---|
| **Security and Compliance** | Not enough data | Not enough data | 8.7 (52 reviews) | 
| **Analytics and Reporting** | Not enough data | Not enough data | 8.5 (55 reviews) | 
| **Support and Reliability** | Not enough data | Not enough data | 8.6 (54 reviews) | 
| **Automated attendant** | Not enough data | Not enough data | 8.9 (54 reviews) | 

### VoIP Providers

| Product | Score | Reviews |
|---|---|---|
| **Microsoft Dynamics 365 Supply Chain Management** | N/A | N/A |
| **Mitel** | 7.8/10 | 133 |
| **RingEX** | 8.4/10 | 580 |

#### Platform Basics - VoIP Providers

| Feature | Microsoft Dynamics 365 Supply Chain Management | Mitel | RingEX | 
|---|---|---|---|
| **PBX systems, VoIP Softphone** | Not enough data | Not enough data | 8.5 (96 reviews) | 
| **Call Management** | Not enough data | Not enough data | 8.7 (118 reviews) | 
| **Network monitoring** | Not enough data | Not enough data | 8.4 (87 reviews) | 
| **Integrations** | Not enough data | Not enough data | 8.0 (104 reviews) | 
| **Virtual PBX** | Not enough data | Not enough data | 8.0 (82 reviews) | 
| **SIP trunking services** | Not enough data | Not enough data | 8.1 (80 reviews) | 

#### Basic Communication

| Feature | Microsoft Dynamics 365 Supply Chain Management | Mitel | RingEX | 
|---|---|---|---|
| **Phone Calls** | Not enough data | 8.5 (121 reviews) ✓ Verified | 9.1 (535 reviews) ✓ Verified | 
| **Video Calls** | Not enough data | 7.0 (35 reviews) ✓ Verified | 8.3 (399 reviews) ✓ Verified | 
| **Instant Messaging** | Not enough data | 6.9 (53 reviews) ✓ Verified | 8.7 (435 reviews) ✓ Verified | 
| **Screen Sharing** | Not enough data | 7.3 (48 reviews) ✓ Verified | 8.2 (362 reviews) ✓ Verified | 
| **Conference Calls** | Not enough data | 8.0 (85 reviews) ✓ Verified | 8.6 (429 reviews) ✓ Verified | 
| **Desk-to-Desk Calls** | Not enough data | 9.0 (115 reviews) ✓ Verified | 9.0 (439 reviews) ✓ Verified | 

#### Agentic AI - VoIP Providers

| Feature | Microsoft Dynamics 365 Supply Chain Management | Mitel | RingEX | 
|---|---|---|---|
| **Autonomous Task Execution** | Not enough data | Not enough data | 7.9 (52 reviews) | 
| **Cross-system Integration** | Not enough data | Not enough data | 8.1 (54 reviews) | 
| **Adaptive Learning** | Not enough data | Not enough data | 8.0 (52 reviews) | 
| **Proactive Assistance** | Not enough data | Not enough data | 8.0 (51 reviews) | 

#### Access

| Feature | Microsoft Dynamics 365 Supply Chain Management | Mitel | RingEX | 
|---|---|---|---|
| **Software Pairing** | Not enough data | 7.0 (54 reviews) ✓ Verified | 8.2 (380 reviews) ✓ Verified | 
| **Browser Extension** | Not enough data | 7.4 (49 reviews) ✓ Verified | 8.4 (394 reviews) ✓ Verified | 
| **Individual Download** | Not enough data | 7.7 (57 reviews) ✓ Verified | 8.6 (426 reviews) | 

#### Advanced Features

| Feature | Microsoft Dynamics 365 Supply Chain Management | Mitel | RingEX | 
|---|---|---|---|
| **Hold Music** | Not enough data | 7.7 (90 reviews) ✓ Verified | 8.3 (446 reviews) | 
| **Automated Attendants** | Not enough data | 8.0 (97 reviews) ✓ Verified | 8.4 (406 reviews) ✓ Verified | 
| **VOiP Number** | Not enough data | 8.8 (106 reviews) | 9.0 (472 reviews) ✓ Verified | 

### UCaaS Platforms

| Product | Score | Reviews |
|---|---|---|
| **Microsoft Dynamics 365 Supply Chain Management** | N/A | N/A |
| **Mitel** | 7.7/10 | 17 |
| **RingEX** | 8.5/10 | 71 |

#### Agentic AI - UCaaS Platforms

| Feature | Microsoft Dynamics 365 Supply Chain Management | Mitel | RingEX | 
|---|---|---|---|
| **Autonomous Task Execution** | Not enough data | Not enough data | Not enough data | 
| **Cross-system Integration** | Not enough data | Not enough data | Not enough data | 
| **Adaptive Learning** | Not enough data | Not enough data | Not enough data | 
| **Natural Language Interaction** | Not enough data | Not enough data | Not enough data | 

#### Extensions

| Feature | Microsoft Dynamics 365 Supply Chain Management | Mitel | RingEX | 
|---|---|---|---|
| **Tenancy Flexibility** | Not enough data | 7.0 (9 reviews) ✓ Verified | Feature Not Available | 
| **Native VoIP** | Not enough data | 8.0 (9 reviews) ✓ Verified | 8.7 (53 reviews) ✓ Verified | 
| **CCaaS Option** | Not enough data | 7.3 (8 reviews) ✓ Verified | 8.2 (18 reviews) | 

#### Features

| Feature | Microsoft Dynamics 365 Supply Chain Management | Mitel | RingEX | 
|---|---|---|---|
| **Voicemail to Email** | Not enough data | 8.8 (13 reviews) ✓ Verified | 8.8 (57 reviews) ✓ Verified | 
| **Voicemail to SMS** | Not enough data | Feature Not Available | Feature Not Available | 
| **File Sharing** | Not enough data | 7.0 (5 reviews) ✓ Verified | 8.6 (53 reviews) ✓ Verified | 
| **Voice Conferencing** | Not enough data | 8.0 (11 reviews) ✓ Verified | 8.5 (52 reviews) ✓ Verified | 
| **Video Conferencing** | Not enough data | 8.1 (9 reviews) ✓ Verified | 8.6 (53 reviews) ✓ Verified | 
| **Conference Transcripts** | Not enough data | Feature Not Available | 8.2 (49 reviews) | 

### Accounting & Finance

| Product | Score | Reviews |
|---|---|---|
| **Microsoft Dynamics 365 Supply Chain Management** | N/A | N/A |
| **Mitel** | N/A | N/A |
| **RingEX** | N/A | N/A |

#### Agentic AI - Accounting & Finance

| Feature | Microsoft Dynamics 365 Supply Chain Management | Mitel | RingEX | 
|---|---|---|---|
| **Autonomous Task Execution** | Not enough data | Not enough data | Not enough data | 

---
## Categories

**Unique to Microsoft Dynamics 365 Supply Chain Management (6):** [ERP Systems](https://www.g2.com/categories/erp-systems), [Warehouse Management Software](https://www.g2.com/categories/warehouse-management), [Accounting Software](https://www.g2.com/categories/accounting), [Mixed Mode ERP Software](https://www.g2.com/categories/mixed-mode-erp), [Discrete ERP Software](https://www.g2.com/categories/discrete-erp), [Process ERP Software](https://www.g2.com/categories/process-erp)

**Unique to Mitel (3):** [UCaaS Platforms](https://www.g2.com/categories/ucaas-platforms), [VoIP Providers](https://www.g2.com/categories/voip-providers), [Contact Center Software](https://www.g2.com/categories/contact-center)

**Unique to RingEX (7):** [UCaaS Platforms](https://www.g2.com/categories/ucaas-platforms), [Online Fax Software](https://www.g2.com/categories/online-fax), [Webinar Platforms](https://www.g2.com/categories/webinar), [VoIP Providers](https://www.g2.com/categories/voip-providers), [Call Center Infrastructure (CCI) Software](https://www.g2.com/categories/call-center-infrastructure-cci), [Video Conferencing Software](https://www.g2.com/categories/video-conferencing), [Cloud PBX Platforms Software](https://www.g2.com/categories/cloud-pbx-platforms)


---
## Reviewer Demographics

### By Company Size

| Segment | Microsoft Dynamics 365 Supply Chain Management | Mitel | RingEX | 
|---|---|---|---|
| **Small-Business** | 24.7% | 45.0% | 58.2% | 
| **Mid-Market** | 41.2% | 45.9% | 35.1% | 
| **Enterprise** | 34.0% | 9.1% | 6.7% | 

### By Industry

#### Microsoft Dynamics 365 Supply Chain Management

- **Information Technology and Services:** 14.3%
- **Accounting:** 6.1%
- **Consumer Goods:** 5.1%
- **Retail:** 5.1%
- **Marketing and Advertising:** 4.1%
- **Construction:** 4.1%
- **Computer Software:** 4.1%
- **Hospital & Health Care:** 4.1%
- **Food Production:** 3.1%
- **Staffing and Recruiting:** 3.1%
- **Other:** 46.9%

#### Mitel

- **Information Technology and Services:** 6.8%
- **Insurance:** 5.9%
- **Financial Services:** 5.9%
- **Construction:** 4.5%
- **Real Estate:** 4.5%
- **Non-Profit Organization Management:** 3.6%
- **Hospital & Health Care:** 3.2%
- **Education Management:** 3.2%
- **Medical Practice:** 2.7%
- **Legal Services:** 2.7%
- **Other:** 56.8%

#### RingEX

- **Computer Software:** 9.3%
- **Information Technology and Services:** 5.2%
- **Insurance:** 5.2%
- **Financial Services:** 4.9%
- **Staffing and Recruiting:** 4.8%
- **Marketing and Advertising:** 4.3%
- **Hospital & Health Care:** 4.1%
- **Real Estate:** 3.5%
- **Health, Wellness and Fitness:** 3.5%
- **Construction:** 3.5%
- **Other:** 51.9%

---
## Alternatives

### Alternatives to Microsoft Dynamics 365 Supply Chain Management

- [SAP Cloud ERP (SAP S/4HANA Cloud)](https://www.g2.com/products/sap-cloud-erp-sap-s-4hana-cloud/reviews) — 4.4/5 stars (1047 reviews)
- [SAP ECC](https://www.g2.com/products/sap-ecc/reviews) — 4.2/5 stars (941 reviews)
- [Kinetic](https://www.g2.com/products/epicor-kinetic/reviews) — 3.9/5 stars (737 reviews)
- [NetSuite](https://www.g2.com/products/netsuite/reviews) — 4.1/5 stars (4775 reviews)
- [Acumatica](https://www.g2.com/products/acumatica/reviews) — 4.4/5 stars (2007 reviews)
- [Odoo ERP](https://www.g2.com/products/odoo-odoo-erp/reviews) — 4.2/5 stars (349 reviews)
- [SAP Business One](https://www.g2.com/products/sap-business-one/reviews) — 4.3/5 stars (540 reviews)
- [Sage X3](https://www.g2.com/products/sage-x3/reviews) — 3.9/5 stars (44 reviews)
- [Oracle JD Edwards EnterpriseOne](https://www.g2.com/products/oracle-jd-edwards-enterpriseone/reviews) — 3.8/5 stars (101 reviews)
- [Infor SyteLine](https://www.g2.com/products/infor-syteline/reviews) — 3.9/5 stars (61 reviews)

### Alternatives to Mitel

- [GoTo Connect](https://www.g2.com/products/goto-connect/reviews) — 4.4/5 stars (1414 reviews)
- [3CX](https://www.g2.com/products/3cx/reviews) — 4.4/5 stars (546 reviews)
- [Vonage Business Communications](https://www.g2.com/products/vonage-business-communications/reviews) — 4.3/5 stars (501 reviews)
- [Cisco Unified Communications Manager (CallManager)](https://www.g2.com/products/cisco-unified-communications-manager-callmanager/reviews) — 4.4/5 stars (111 reviews)
- [Nextiva](https://www.g2.com/products/nextiva/reviews) — 4.5/5 stars (3566 reviews)
- [8x8 Contact Center](https://www.g2.com/products/8x8-contact-center/reviews) — 4.1/5 stars (254 reviews)
- [Genesys Cloud CX](https://www.g2.com/products/genesys-cloud-cx/reviews) — 4.4/5 stars (1547 reviews)
- [Dialpad Connect](https://www.g2.com/products/dialpad-connect/reviews) — 4.4/5 stars (4165 reviews)
- [Webex Calling](https://www.g2.com/products/webex-calling/reviews) — 4.5/5 stars (633 reviews)
- [Zoom Workplace](https://www.g2.com/products/zoom-workplace/reviews) — 4.5/5 stars (56391 reviews)

### Alternatives to RingEX

- [3CX](https://www.g2.com/products/3cx/reviews) — 4.4/5 stars (546 reviews)
- [Nextiva](https://www.g2.com/products/nextiva/reviews) — 4.5/5 stars (3566 reviews)
- [8x8 Work](https://www.g2.com/products/8x8-work/reviews) — 4.2/5 stars (926 reviews)
- [Webex Calling](https://www.g2.com/products/webex-calling/reviews) — 4.5/5 stars (633 reviews)
- [Dialpad Connect](https://www.g2.com/products/dialpad-connect/reviews) — 4.4/5 stars (4165 reviews)
- [CloudTalk](https://www.g2.com/products/cloudtalk/reviews) — 4.4/5 stars (1839 reviews)
- [Genesys Cloud CX](https://www.g2.com/products/genesys-cloud-cx/reviews) — 4.4/5 stars (1547 reviews)
- [GoTo Connect](https://www.g2.com/products/goto-connect/reviews) — 4.4/5 stars (1414 reviews)
- [Intermedia Unite](https://www.g2.com/products/intermedia-unite/reviews) — 4.5/5 stars (520 reviews)
- [Vonage Business Communications](https://www.g2.com/products/vonage-business-communications/reviews) — 4.3/5 stars (501 reviews)

---
## Top Discussions

### Microsoft Dynamics 365 Supply Chain Management

No discussions available for this product.

### Mitel

- Title: [Password Policy & Mobile Client](https://www.g2.com/discussions/password-policy-mobile-client) — 1 comment, 1 upvote *(includes official response)*
  > **Top comment:** "Hello Thomas. Thank you for starting this discussion! 

I have asked internally regarding our password policies, but did you know we now allow..."

### RingEX

- Title: [What’s involved in setting up my RingCentral Office business phone system?](https://www.g2.com/discussions/ringcentral-office-setup) — 2 comments, 1 upvote *(includes official response)*
  > **Top comment:** "There is no PBX hardware to install or technical contractors needed for an on-site setup to start using your phone system. Once you’ve purchased RingCentral..."
- Title: [Is RingCentral good?](https://www.g2.com/discussions/is-ringcentral-good) — 1 comment
  > **Top comment:** "We love RingCentral! It's great that it allows us to call from a main office phone number and provides each user their own work cell/direct number from which..."
- Title: [Why don't you make it more user-friendly?](https://www.g2.com/discussions/why-don-t-you-make-it-more-user-friendly) — 1 comment, 1 upvote
  > **Top comment:** "Brianna, thanks for this feedback. Can you tell us more about what you'd like to customize? If we can't make recommendations, we would love to have you visit..."
- Title: [What are the benefits of RingCentral Office?](https://www.g2.com/discussions/ringcentral-advantage) — 1 comment, 1 upvote *(includes official response)*
  > **Top comment:** "Set up your phone system to work the way you do
- Connect your office, remote employees and mobile users under one phone system.
- Easily support multiple..."
- Title: [What is RingCentral Office?](https://www.g2.com/discussions/ringcentral-office) — 1 comment, 1 upvote *(includes official response)*
  > **Top comment:** "RingCentral Office is a cloud-based business communications system with enterprise-grade voice, fax, text, online meetings, conferencing, and..."

---
**Source:** [G2.com](https://www.g2.com) | [Comparison Page](https://www.g2.com/compare/microsoft-dynamics-365-supply-chain-management-vs-mitel-vs-ringex)