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|Ease of Use|
|Ease of Setup||Not enough data available|
|Ease of Admin||Not enough data available|
|Quality of Support|
|Ease of Doing Business With||Not enough data available|
|Product Direction (% positive)|
(50 or fewer emp.)
(> 1000 emp.)
Information Technology and Services
Oil & Energy
Non-Profit Organization Management
|Most Helpful Favorable Review|
What I like most about this platform is that it is easy to install and start using. Thus, with little training the user is in a better situation to offer professional reports. The availability of functional features is what keeps our corporation to...
User in Internet
You can do almost anything and it integrates with most of our support stack (Intercom and Freshdesk). It is also super customizable, it holds our knowledge base, it allows customers to track the progress of tickets they've created, you can integrate and...
|Most Helpful Critical Review|
There are a lot of bugs - we have a lot of issues each time we use it. Bugs when opening and during use.
As a smaller company they move a bit slower than larger ones but this can also be a strength in that they are more than willing to help you.
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