Compare Microsoft Bookings and Waitwhile 
Featured Products
At a Glance
Market Segments
Small-Business (58.1% of reviews)
Small-Business (47.4% of reviews)
Entry-Level Pricing
No pricing available
Contact Us Per Year
Microsoft Bookings
Star Rating
(33)3.8 out of 5
Market Segments
Small-Business (58.1% of reviews)
Pros & Cons
Entry-Level Pricing
No pricing available
Learn more about Microsoft BookingsWaitwhile
Star Rating
(329)4.9 out of 5
Market Segments
Small-Business (47.4% of reviews)
Pros & Cons
Entry-Level Pricing
Contact Us Per Year
Free Trial is available
Browse all 4 pricing plansSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- G2 reviewers report that Waitwhile excels in user satisfaction, boasting a significantly higher overall rating compared to Microsoft Bookings. Users appreciate its intuitive interface, highlighting features like patient queue management and the ease of adding temporary patient information.
- Users say that Waitwhile's implementation process is seamless, with many praising its quick onboarding and user-friendly setup. In contrast, Microsoft Bookings has received feedback indicating some challenges with setup, which can be a hurdle for new users.
- Reviewers mention that Waitwhile offers superior support quality, with users noting the effectiveness of its chat feature for resolving issues without needing in-person meetings. This level of support contributes to a more positive user experience compared to Microsoft Bookings, where support quality is perceived as less robust.
- According to verified reviews, Waitwhile shines in its ability to manage waitlists and customer flow, making it particularly useful for businesses that require efficient queue management. Microsoft Bookings, while functional, is often seen as simpler and may not meet the complex needs of all users.
- Users highlight that Microsoft Bookings allows for the creation of multiple booking pages tailored to different services and staff, which is a strong point for businesses with varied offerings. However, this flexibility does not compensate for the overall lower satisfaction ratings compared to Waitwhile.
- G2 reviewers note that while both products provide essential scheduling features, Waitwhile's advanced capabilities in notifications and reminders enhance user experience significantly. Users appreciate the detailed scheduling options, which are more comprehensive than those offered by Microsoft Bookings.
Pricing
Entry-Level Pricing
Microsoft Bookings
No pricing availableWaitwhile
Enterprise
Contact Us
Per Year
For large organizations with custom needs
- Custom number of locations
- Custom number of visits
- Report builder
Free Trial
Microsoft Bookings
No trial information availableWaitwhile
Free Trial is available
Ratings
Meets Requirements
8.1
23
9.5
274
Ease of Use
7.3
23
9.6
280
Ease of Setup
7.6
11
9.2
174
Ease of Admin
6.8
10
9.2
103
Quality of Support
7.3
16
9.6
244
Has the product been a good partner in doing business?
7.9
8
9.7
101
Product Direction (% positive)
8.9
21
9.7
271
Features by Category
Customer Support
Not enough data
9.0
174
Not enough data
8.1
141
Not enough data
8.2
143
Reporting and Analytics
Not enough data
9.2
183
Not enough data
8.8
144
Not enough data
8.8
140
Not enough data
8.9
143
Hardware
Not enough data
Feature Not Available
Not enough data
8.5
133
Not enough data
8.7
137
Generative AI
Not enough data
7.2
113
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Notifications
9.4
8
9.3
124
9.0
8
9.2
118
8.6
7
9.5
123
Settings
8.8
7
9.4
108
9.4
8
9.3
116
9.2
8
9.2
110
Personalization
7.6
7
9.4
106
9.0
7
9.1
106
Integrations
8.5
8
8.8
102
6.9
6
9.2
106
4.3
5
8.1
92
8.1
7
7.9
85
8.3
6
9.2
109
Generative AI
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Agentic AI - Online Appointment Scheduling
Not enough data
6.4
11
Not enough data
7.6
11
Not enough data
7.3
11
Categories
Categories
Shared Categories
Microsoft Bookings and Waitwhile are categorized as Online Appointment Scheduling
Unique Categories
Microsoft Bookings has no unique categories
Waitwhile is categorized as Queue Management
Reviews
Reviewers' Company Size
Microsoft Bookings
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Waitwhile
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Computer Software
9.7%
Information Technology and Services
9.7%
Accounting
6.5%
Professional Training & Coaching
6.5%
Marketing and Advertising
6.5%
Other
61.3%
Retail
23.0%
Consumer Services
7.0%
Veterinary
5.0%
Banking
5.0%
Higher Education
5.0%
Other
55.0%
Alternatives
Discussions
Microsoft Bookings has no discussions with answers
Does Waitwhile have an app?
3 Comments
SS
YesRead more
How do you use Waitwhile?
2 Comments
MS
We are a walk in animal clinic with high volume so we use Waitwhile to manage our client visits. Read more
Cannot download app
1 Comment
Official Response from Waitwhile
Hi Patricia! We may not be able to address it from our side just yet; ironically, since our app is still pretty new, that may resolve once more people...Read more
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