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# Azure Cognitive Search vs Glean Comparison - What are their main differences?

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Reviews

**Azure Cognitive Search** [

3.8/5(10)

](https://www.g2.com/products/microsoft-azure-cognitive-search/reviews#reviews)

**Glean** [

4.7/5(336)

](https://www.g2.com/products/glean-technologies-glean/reviews#reviews)

Pricing

**Azure Cognitive Search**
No pricing available

**Glean**
No pricing available

**Pricing Insights**
from reviews

Time to Implement

**Azure Cognitive Search**
Not enough reviews yet

**Glean**
3 months

Based on 28 responses

Return on Investment

**Azure Cognitive Search**
Not enough reviews yet

**Glean**
8 months

Based on 27 responses

Perceived Cost

**Azure Cognitive Search**
Not enough reviews yet

**Glean**
Not enough reviews yet

Average Discount

**Azure Cognitive Search**
Not enough reviews yet

**Glean**
Not enough reviews yet

Pros & Cons

**Azure Cognitive Search**
Not enough data

**Glean**
[
Ease of Use (5)
](https://www.g2.com/products/glean-technologies-glean/reviews?filters%5Bsentiment_snippet%5D=1163758&qs=pros-and-cons#reviews)[
Speed (5)
](https://www.g2.com/products/glean-technologies-glean/reviews?filters%5Bsentiment_snippet%5D=1163449&qs=pros-and-cons#reviews)[
Improvement Needed (3)
](https://www.g2.com/products/glean-technologies-glean/reviews?filters%5Bsentiment_snippet%5D=2315227&qs=pros-and-cons#reviews)[
Search Functionality (2)
](https://www.g2.com/products/glean-technologies-glean/reviews?filters%5Bsentiment_snippet%5D=1163684&qs=pros-and-cons#reviews)

Integrations

**Azure Cognitive Search**
Not enough data

**Glean**
[

 ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/large_detail/large_detail_3f65e03dad098005646f58fdebc87312/aha.png "Product Avatar Image")

Aha!

](https://www.g2.com/products/aha/reviews)[

 ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/large_detail/large_detail_d8d487b67574b56a5ad57a2f0f159a30/airtable.jpg "Product Avatar Image")

Airtable

](https://www.g2.com/products/airtable/reviews)[

 ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/large_detail/large_detail_32e5646428b87130f528dd7ed8ffa67c/02ff7f41-a923-4934-b2d8-54e8c7077884.png "Product Avatar Image")

Augment Code

](https://www.g2.com/products/augment-code/reviews)[

 ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/large_detail/large_detail_b3390b4cc3d92e87d570895f7358c003/aws-lambda.jpg "Product Avatar Image")

AWS Lambda

](https://www.g2.com/products/aws-lambda/reviews)[
View all
](https://www.g2.com/products/glean-technologies-glean/integrations)

Screenshots

**Azure Cognitive Search**
No screenshot available

**Glean**
 ![Glean screenshot](https://images.g2crowd.com/cdn-cgi/image/width=600,height=600,fit=scale-down,format=auto,onerror=redirect,/https://images.g2crowd.com/uploads/attachment/file/1213572/01-Search-results.png)

Ratings

Meets Requirements

**Azure Cognitive Search**
Not enough data

**Glean**

9.2

9.2140

Ease of Use

**Azure Cognitive Search**

8.3

8.35

**Glean**

9.3

9.3267

Ease of Setup

**Azure Cognitive Search**
Not enough data

**Glean**

8.5

8.5156

Ease of Admin

**Azure Cognitive Search**
Not enough data

**Glean**

8.5

8.519

Quality of Support

**Azure Cognitive Search**
Not enough data

**Glean**

9.1

9.190

Has the product been a good partner in doing business?

**Azure Cognitive Search**
Not enough data

**Glean**

9.1

9.119

Product Direction (% positive)

**Azure Cognitive Search**
Not enough data

**Glean**

8.9

8.9131

Features

Enterprise Search Software[Hide 69 FeaturesShow 69 Features](javascript:void(0);)

Not enough data

8.6

229

Compatibility

Federated Search

Not enough data

9.5(won by default)

148

File Types

Not enough data

9.0(won by default)

73

Global Language Support

Not enough data

8.1(won by default)

38

Agentic AI - Enterprise Search Software

Autonomous Task Execution

Not enough data

8.9(won by default)

11

Multi-step Planning

Not enough data

8.7(won by default)

5

Cross-system Integration

Not enough data

9.2(won by default)

32

Adaptive Learning

Not enough data

9.2(won by default)

6

Proactive Assistance

Not enough data

Not enough data

Decision Making

Not enough data

Not enough data

AI/Machine Learning

Not enough data

Not enough data

Search Queries

Typo Tolerance

Not enough data

8.2(won by default)

74

Faceted Search

Not enough data

8.8(won by default)

62

Synonyms

Not enough data

8.1(won by default)

65

Highlighting

Not enough data

8.7(won by default)

65

Natural Language

Not enough data

8.9(won by default)

83

Full Text Search

Not enough data

Not enough data

AI powered search - Enterprise Search Software

Generative RAG (Retrieval augmented generation)

Not enough data

7.7(won by default)

16

NLP & Semantic search

Not enough data

9.2(won by default)

17

Relevance Tuning

Not enough data

Not enough data

Fuzzy Search

Not enough data

Not enough data

Functionality

Personalization

Not enough data

8.4(won by default)

74

Search Analytics

Not enough data

8.4(won by default)

62

Integrations

Not enough data

9.0(won by default)

138

Visual Analytics

Not enough data

Not enough data

Real-Time Analytics

Not enough data

Not enough data

Compatibility - Enterprise Search Software

Federated Search

Not enough data

9.5(won by default)

63

File Types

Not enough data

Not enough data

Global Language Support

Not enough data

Not enough data

Additional Functionality

AI Copilot

Not enough data

10.0(won by default)

9

Multiple Data Sources

Not enough data

8.9(won by default)

19

Indexing

Not enough data

8.6(won by default)

7

Access Controls/Permissions

Not enough data

6.0(won by default)

10

Generative AI

Not enough data

6.3(won by default)

8

Search/Filter

Not enough data

9.2(won by default)

18

For Enterprises

Not enough data

8.5(won by default)

10

Sentiment Analysis

Not enough data

Not enough data

Data Import/Export

Not enough data

Not enough data

Behavior Tracking

Not enough data

Not enough data

Data Storage Management

Not enough data

Not enough data

Single Sign On

Not enough data

Not enough data

API

Not enough data

Not enough data

Activity Dashboard

Not enough data

Not enough data

Forecasting

Not enough data

Not enough data

Metadata Management

Not enough data

Not enough data

File Management

Not enough data

Not enough data

Text Analysis

Not enough data

Not enough data

Drag & Drop

Not enough data

Not enough data

Compliance Management

Not enough data

Not enough data

Tagging

Not enough data

Not enough data

Autocomplete

Not enough data

Not enough data

For eCommerce

Not enough data

Not enough data

Customer Database

Not enough data

Not enough data

Catalog Management

Not enough data

Not enough data

Query Suggestions

Not enough data

Not enough data

Document Management

Not enough data

Not enough data

Content Management

Not enough data

Not enough data

Task Management

Not enough data

Not enough data

Reporting & Statistics

Not enough data

Not enough data

Data Capture and Transfer

Not enough data

Not enough data

Data Visualization

Not enough data

Not enough data

Alerts/Notifications

Not enough data

Not enough data

User Management

Not enough data

Not enough data

Functionality - Enterprise Search Software

Personalization

Not enough data

9.0(won by default)

5

Integrations

Not enough data

9.0(won by default)

50

Search Analytics

Not enough data

Not enough data

Search Queries - Enterprise Search Software

Highlighting

Not enough data

Not enough data

Faceted Search

Not enough data

Not enough data

Typo Tolerance

Not enough data

Not enough data

Synonyms

Not enough data

Not enough data

AI Agents For Business Operations[Hide 76 FeaturesShow 76 Features](javascript:void(0);)

Not enough data

7.0

24

Responses

Personalization

Not enough data

Not enough data

Route To Human

Not enough data

Not enough data

Natural Language Understanding (NLU)

Not enough data

Not enough data

Multi-Language

Not enough data

Not enough data

Automation - AI Agents

Sales Follow-Up

Not enough data

Not enough data

Customer Interaction Automation

Not enough data

Not enough data

Lead Generation

Not enough data

Not enough data

Document Processing

Not enough data

Not enough data

Feedback Collection

Not enough data

Not enough data

Natural Language Processing

Not enough data

Not enough data

Simulation and Scenario Generation

Not enough data

Not enough data

Platform

Conversation Editor

Not enough data

Not enough data

Integration

Not enough data

Not enough data

Human-In-The-Loop

Not enough data

Not enough data

Drag & Drop Editor

Not enough data

Not enough data

Human-in-the-loop (HITL)

Not enough data

Not enough data

Autonomy - AI Agents

Independent Decision Making

Not enough data

Not enough data

Adaptive Responses

Not enough data

Not enough data

Task Execution

Not enough data

Not enough data

Problem Solving

Not enough data

Not enough data

Generative AI

AI Text Generation

Not enough data

Not enough data

AI Text Summarization

Not enough data

Not enough data

Additional Functionality

For No-Code Development

Not enough data

7.0(won by default)

5

Agent Collaboration

Not enough data

Not enough data

Data Governance

Not enough data

Not enough data

Prompt Engineering

Not enough data

Not enough data

Feedback Management

Not enough data

Not enough data

Version Control

Not enough data

Not enough data

Role-Based Permissions

Not enough data

Not enough data

Dynamic Modeling

Not enough data

Not enough data

API

Not enough data

Not enough data

Memory Management

Not enough data

Not enough data

Monitoring

Not enough data

Not enough data

Scalability

Not enough data

Not enough data

Cost Management

Not enough data

Not enough data

Scheduling

Not enough data

Not enough data

Natural Language Interface

Not enough data

Not enough data

Access Controls/Permissions

Not enough data

Not enough data

Multiple LLM Models

Not enough data

Not enough data

Integration Management

Not enough data

Not enough data

Customizable Frameworks

Not enough data

Not enough data

Pre-built Templates

Not enough data

Not enough data

Analytics

Not enough data

Not enough data

Intent Recognition

Not enough data

Not enough data

Contextual Guidance

Not enough data

Not enough data

Rules-Based Workflow

Not enough data

Not enough data

Attended Automation

Not enough data

Not enough data

Drag & Drop

Not enough data

Not enough data

For Sales/Marketing

Not enough data

Not enough data

Generative AI

Not enough data

Not enough data

Business Process Automation

Not enough data

Not enough data

AI Copilot

Not enough data

Not enough data

Third-Party Integrations

Not enough data

Not enough data

Multi-Channel Communication

Not enough data

Not enough data

Sentiment Analysis

Not enough data

Not enough data

Deep Learning

Not enough data

Not enough data

Code-free Development

Not enough data

Not enough data

Compliance Management

Not enough data

Not enough data

Automated Responses

Not enough data

Not enough data

Knowledge Management

Not enough data

Not enough data

Transfers/Routing

Not enough data

Not enough data

Personalization

Not enough data

Not enough data

Activity Dashboard

Not enough data

Not enough data

Customer Experience Management

Not enough data

Not enough data

Virtual Personal Assistant (VPA)

Not enough data

Not enough data

Chatbot

Not enough data

Not enough data

Speech Recognition

Not enough data

Not enough data

Reporting/Analytics

Not enough data

Not enough data

Task Management

Not enough data

Not enough data

Customer Engagement

Not enough data

Not enough data

AI/Machine Learning

Not enough data

Not enough data

Configurable Workflow

Not enough data

Not enough data

Unattended Automation

Not enough data

Not enough data

Conversation Intelligence

Not enough data

Not enough data

Workflow Automation

Not enough data

Not enough data

Proactive Error Detection

Not enough data

Not enough data

AI Agent Builders[Hide 43 FeaturesShow 43 Features](javascript:void(0);)

Not enough data

8.9

31

Customization - AI Agent Builders

Security Guardrails

Not enough data

8.9(won by default)

6

Data Security

Not enough data

8.6(won by default)

7

Natural Language Configuration

Not enough data

Not enough data

Tone Customization

Not enough data

Not enough data

API Security

Not enough data

Not enough data

Authentication

Not enough data

Not enough data

Functionality - AI Agent Builders

Omni-channel Support

Not enough data

Not enough data

Agent Branding

Not enough data

Not enough data

Proactive Response Capabilities

Not enough data

Not enough data

Seamless Human Escalation

Not enough data

Not enough data

Multimedia Support

Not enough data

Not enough data

Multi-Modal Input Support

Not enough data

Not enough data

Data and Analytics - AI Agent Builders

Contextual Awareness

Not enough data

9.4(won by default)

12

Analytics & Reporting

Not enough data

Not enough data

Data Privacy Compliance

Not enough data

Not enough data

Integration - AI Agent Builders

Workflow Automation

Not enough data

9.8(won by default)

9

Platform Interoperability

Not enough data

9.3(won by default)

9

Third-Party Integrations

Not enough data

7.5(won by default)

6

API Usage

Not enough data

Not enough data

CRM Data Integration

Not enough data

Not enough data

Additional Functionality

Version Control

Not enough data

Not enough data

Scalability

Not enough data

Not enough data

Personalization

Not enough data

Not enough data

Data Extraction

Not enough data

Not enough data

Webhooks

Not enough data

Not enough data

API

Not enough data

Not enough data

Natural Language Processing

Not enough data

Not enough data

Fallback Handling

Not enough data

Not enough data

Drag & Drop

Not enough data

Not enough data

Multiple LLM Models

Not enough data

Not enough data

Built-in AI Assistant

Not enough data

Not enough data

Automated Testing

Not enough data

Not enough data

Data Governance

Not enough data

Not enough data

Collaboration Tools

Not enough data

Not enough data

Pre-built Templates

Not enough data

Not enough data

Agent Design Tools

Not enough data

Not enough data

Deep Learning

Not enough data

Not enough data

Model Training

Not enough data

Not enough data

Analytics

Not enough data

Not enough data

Single Sign On

Not enough data

Not enough data

Debugging

Not enough data

Not enough data

Deployment Management

Not enough data

Not enough data

Proactive Error Detection

Not enough data

Not enough data

Enterprise AI Chatbots[Hide 16 FeaturesShow 16 Features](javascript:void(0);)

Not enough data

9.6

15

AI & Conversational Intelligence - Enterprise AI Chatbots

Retrieval-Augmented Generation (RAG)

Not enough data

10.0(won by default)

5

Contextual Response Generation

Not enough data

9.2(won by default)

6

Natural Language Understanding

Not enough data

Not enough data

Multi-Turn Conversations

Not enough data

Not enough data

Knowledge & Data Integration - Enterprise AI Chatbots

Real-Time Data Retrieval

Not enough data

Not enough data

API & Custom Data Connectors

Not enough data

Not enough data

Knowledge Base Integrations

Not enough data

Not enough data

CRM & ERP Integrations

Not enough data

Not enough data

Security, Governance & Compliance - Enterprise AI Chatbots

Audit Logging

Not enough data

Not enough data

Role-Based Access Controls

Not enough data

Not enough data

Data Residency Controls

Not enough data

Not enough data

Response Guardrails

Not enough data

Not enough data

Administration & Deployment - Enterprise AI Chatbots

Workflow Automation

Not enough data

Not enough data

Escalation Workflows

Not enough data

Not enough data

Conversation Analytics

Not enough data

Not enough data

Multi-Channel Deployment

Not enough data

Not enough data

Show 3 feature categories with incomplete data

Artificial Intelligence[Hide 37 FeaturesShow 37 Features](javascript:void(0);)

Not enough data

Not enough data

Additional Functionality

Tagging

Not enough data

Not enough data

Natural Language Processing

Not enough data

Not enough data

Data Extraction

Not enough data

Not enough data

Multi-Language

Not enough data

Not enough data

Predictive Analytics

Not enough data

Not enough data

Drag & Drop

Not enough data

Not enough data

Speech Recognition

Not enough data

Not enough data

Reporting/Analytics

Not enough data

Not enough data

Data Storage Management

Not enough data

Not enough data

Virtual Personal Assistant (VPA)

Not enough data

Not enough data

AI Copilot

Not enough data

Not enough data

Customer Segmentation

Not enough data

Not enough data

Collaboration Tools

Not enough data

Not enough data

Data Import/Export

Not enough data

Not enough data

Generative AI

Not enough data

Not enough data

For eCommerce

Not enough data

Not enough data

Role-Based Permissions

Not enough data

Not enough data

Customizable Branding

Not enough data

Not enough data

Search/Filter

Not enough data

Not enough data

Monitoring

Not enough data

Not enough data

Document Management

Not enough data

Not enough data

API

Not enough data

Not enough data

Data Visualization

Not enough data

Not enough data

Trend Analysis

Not enough data

Not enough data

Machine Learning

Not enough data

Not enough data

Access Controls/Permissions

Not enough data

Not enough data

Alerts/Escalation

Not enough data

Not enough data

Performance Metrics

Not enough data

Not enough data

Real-Time Data

Not enough data

Not enough data

Third-Party Integrations

Not enough data

Not enough data

Mobile App

Not enough data

Not enough data

Multiple Data Sources

Not enough data

Not enough data

For Sales Teams/Organizations

Not enough data

Not enough data

Sentiment Analysis

Not enough data

Not enough data

Activity Dashboard

Not enough data

Not enough data

Chatbot

Not enough data

Not enough data

Workflow Automation

Not enough data

Not enough data

AI IT Agents[Hide 34 FeaturesShow 34 Features](javascript:void(0);)

Not enough data

Not enough data

Feedback Management

Feedback Management

Not enough data

Not enough data

Proactive Error Detection

Proactive Error Detection

Not enough data

Not enough data

Alerts/Notifications

Alerts/Notifications

Not enough data

Not enough data

Document Management

Document Management

Not enough data

Not enough data

Self Service Portal

Self Service Portal

Not enough data

Not enough data

Autonomous Task Execution

Autonomous Task Execution

Not enough data

Not enough data

Reporting/Analytics

Reporting/Analytics

Not enough data

Not enough data

Security & Compliance

Security & Compliance

Not enough data

Not enough data

Natural Language Processing

Natural Language Processing

Not enough data

Not enough data

Integration into Third Party Applications

Integration into Third Party Applications

Not enough data

Not enough data

AI Agent Configuration

AI Agent Configuration

Not enough data

Not enough data

Adaptive Learning

Adaptive Learning

Not enough data

Not enough data

IT Incident Management

IT Incident Management

Not enough data

Not enough data

Automated Routing

Automated Routing

Not enough data

Not enough data

Service Level Agreement (SLA) Management

Service Level Agreement (SLA) Management

Not enough data

Not enough data

Knowledge Base Integration

Knowledge Base Integration

Not enough data

Not enough data

Support Ticket Management

Support Ticket Management

Not enough data

Not enough data

Workflow Automation

Workflow Automation

Not enough data

Not enough data

Automation - AI IT Agents

Document Processing

Not enough data

Not enough data

Feedback Collection

Not enough data

Not enough data

Autonomy - AI IT Agents

Adaptive Responses

Not enough data

Not enough data

Task Execution

Not enough data

Not enough data

Independent Decision Making

Not enough data

Not enough data

Problem Solving

Not enough data

Not enough data

IT Ticket Management - AI IT Agents

Ticket Status Updates

Not enough data

Not enough data

SLA Monitoring

Not enough data

Not enough data

Ticket Categorization

Not enough data

Not enough data

Ticket Assignment

Not enough data

Not enough data

Automated Ticket Creation

Not enough data

Not enough data

IT Support Automation - AI IT Agents

Knowledge Base Utilization

Not enough data

Not enough data

Workflow Automation

Not enough data

Not enough data

Real-Time Troubleshooting

Not enough data

Not enough data

User Self-Service Assistance

Not enough data

Not enough data

Proactive Issue Detection

Not enough data

Not enough data

AI Agents[Hide 7 FeaturesShow 7 Features](javascript:void(0);)

Not enough data

Not enough data

Agentic AI - AI Agents

Autonomous Task Execution

Not enough data

Not enough data

Multi-step Planning

Not enough data

Not enough data

Cross-system Integration

Not enough data

Not enough data

Adaptive Learning

Not enough data

Not enough data

Natural Language Interaction

Not enough data

Not enough data

Proactive Assistance

Not enough data

Not enough data

Decision Making

Not enough data

Not enough data

User Insights

Reviewers' Company Size

[![Azure Cognitive Search](https://images.g2crowd.com/uploads/product/image/thumb_square/thumb_square_13aba37ae908d9cf29a2452925257ccc/microsoft-azure-cognitive-search.jpeg "Azure Cognitive Search")](https://www.g2.com/products/microsoft-azure-cognitive-search/reviews)

Azure Cognitive Search

Small-Business(50 or fewer emp.)

70.0%

Mid-Market(51-1000 emp.)

10.0%

Enterprise(\> 1000 emp.)

20.0%

[![Glean](https://images.g2crowd.com/uploads/product/hd_favicon/61fc2dd1b8055dd0dad4fac4cca7ad6e/glean-technologies-glean.svg "Glean")](https://www.g2.com/products/glean-technologies-glean/reviews)

Glean

Small-Business(50 or fewer emp.)

6.8%

Mid-Market(51-1000 emp.)

40.4%

Enterprise(\> 1000 emp.)

52.8%

Small-Business

(50 or fewer emp.)

70.0%

6.8%

Mid-Market

(51-1000 emp.)

10.0%

40.4%

Enterprise

(\> 1000 emp.)

20.0%

52.8%

Reviewers' Industry

[![Azure Cognitive Search](https://images.g2crowd.com/uploads/product/image/thumb_square/thumb_square_13aba37ae908d9cf29a2452925257ccc/microsoft-azure-cognitive-search.jpeg "Azure Cognitive Search")](https://www.g2.com/products/microsoft-azure-cognitive-search/reviews)
Azure Cognitive Search

Computer Software

30.0%

Information Technology and Services

20.0%

Wholesale

10.0%

Furniture

10.0%

Consumer Goods

10.0%

Other

20.0%

[![Glean](https://images.g2crowd.com/uploads/product/hd_favicon/61fc2dd1b8055dd0dad4fac4cca7ad6e/glean-technologies-glean.svg "Glean")](https://www.g2.com/products/glean-technologies-glean/reviews)
Glean

Computer Software

35.4%

Information Technology and Services

22.8%

Financial Services

6.1%

Computer & Network Security

3.1%

Marketing and Advertising

2.7%

Other

29.9%

Alternatives

**Azure Cognitive Search Alternatives**

 ![Amazon OpenSearch Service](https://images.g2crowd.com/uploads/product/hd_favicon/5383be31b099738701f86724a8b5cf9a/amazon-opensearch-service.svg "Amazon OpenSearch Service")

[
Amazon OpenSearch Service
](/products/amazon-opensearch-service/reviews)

 ![Bloomreach](https://images.g2crowd.com/uploads/product/hd_favicon/acd3373828bc7684cdbada5df73826f4/bloomreach-bloomreach.svg "Bloomreach")

[
Bloomreach
](/products/bloomreach-bloomreach/reviews)

 ![Guru](https://images.g2crowd.com/uploads/product/hd_favicon/ca023436a2b2ea9ce1964fde428f0038/guru.svg "Guru")

[
Guru
](/products/guru/reviews)

 ![Doofinder](https://images.g2crowd.com/uploads/product/hd_favicon/bc5a0e9692472c02d2c3f273ca17195f/doofinder.svg "Doofinder")

[
Doofinder
](/products/doofinder/reviews)

**Glean Alternatives**

 ![Guru](https://images.g2crowd.com/uploads/product/hd_favicon/ca023436a2b2ea9ce1964fde428f0038/guru.svg "Guru")

[
Guru
](/products/guru/reviews)

 ![Notion](https://images.g2crowd.com/uploads/product/hd_favicon/43bf53de40136acd6c0aed67eb459fcd/notion.svg "Notion")

[
Notion
](/products/notion/reviews)

 ![Kore.AI](https://images.g2crowd.com/uploads/product/hd_favicon/a393abea50ebeb1acd100fe66ba5af81/kore-ai.svg "Kore.AI")

[
Kore.AI
](/products/kore-ai/reviews)

 ![Yext](https://images.g2crowd.com/uploads/product/hd_favicon/5704960912a514431d185a72d7a73091/yext%282%29.svg "Yext")

[
Yext
](/products/yext/reviews)