# Azure Cognitive Search vs Glean Comparison | | Azure Cognitive Search | Glean | |---|---|---| | **Star Rating** | 3.8 out of 5 | 4.7 out of 5 | | **Total Reviews** | 10 | 158 | | **Largest Market Segment** | Small-Business (70.0% of reviews) | Enterprise (52.3% of reviews) | | **Entry Level Price** | No pricing available | No pricing available | --- ## Top Pros & Cons ### Azure Cognitive Search **Not enough data** ### Glean Pros: - Ease of Use (5 reviews) - Speed (5 reviews) Cons: - Improvement Needed (3 reviews) - Search Functionality (2 reviews) --- ## Ratings Comparison | Rating | Azure Cognitive Search | Glean | |---|---|---| | **Meets Requirements** | Not enough data | 9.2 (112 reviews) | | **Ease of Use** | 8.3 (5 reviews) | 9.5 (118 reviews) | | **Ease of Setup** | Not enough data | 8.8 (24 reviews) | | **Ease of Admin** | Not enough data | 8.7 (10 reviews) | | **Quality of Support** | Not enough data | 9.2 (69 reviews) | | **Has the product been a good partner in doing business?** | Not enough data | 9.3 (10 reviews) | | **Product Direction (% positive)** | Not enough data | 9.3 (109 reviews) | --- ## Pricing ### Azure Cognitive Search #### Entry-Level Pricing No pricing available #### Free Trial No information available ### Glean #### Entry-Level Pricing No pricing available #### Free Trial No information available --- ## Features Comparison By Category ### Enterprise Search Software | Product | Score | Reviews | |---|---|---| | **Azure Cognitive Search** | N/A | N/A | | **Glean** | 8.7/10 | 94 | #### Compatibility | Feature | Azure Cognitive Search | Glean | |---|---|---| | **Federated Search** | Not enough data | 9.5 (82 reviews) | | **File Types** | Not enough data | 9.0 (72 reviews) | | **Global Language Support** | Not enough data | 8.2 (37 reviews) | #### Agentic AI - Enterprise Search Software | Feature | Azure Cognitive Search | Glean | |---|---|---| | **Autonomous Task Execution** | Not enough data | Not enough data | | **Multi-step Planning** | Not enough data | Not enough data | | **Cross-system Integration** | Not enough data | 9.3 (5 reviews) | | **Adaptive Learning** | Not enough data | Not enough data | | **Proactive Assistance** | Not enough data | Not enough data | | **Decision Making** | Not enough data | Not enough data | #### Search Queries | Feature | Azure Cognitive Search | Glean | |---|---|---| | **Typo Tolerance** | Not enough data | 8.2 (73 reviews) | | **Faceted Search** | Not enough data | 8.9 (61 reviews) | | **Synonyms** | Not enough data | 8.0 (64 reviews) | | **Highlighting** | Not enough data | 8.7 (65 reviews) | | **Natural Language** | Not enough data | 8.6 (64 reviews) | #### AI powered search - Enterprise Search Software | Feature | Azure Cognitive Search | Glean | |---|---|---| | **Generative RAG (Retrieval augmented generation)** | Not enough data | Not enough data | | **Relevance Tuning** | Not enough data | Not enough data | | **NLP & Semantic search** | Not enough data | Not enough data | #### Functionality | Feature | Azure Cognitive Search | Glean | |---|---|---| | **Personalization** | Not enough data | 8.3 (68 reviews) | | **Search Analytics** | Not enough data | 8.6 (56 reviews) | | **Integrations** | Not enough data | 9.0 (76 reviews) | #### Compatibility - Enterprise Search Software | Feature | Azure Cognitive Search | Glean | |---|---|---| | **File Types** | Not enough data | Not enough data | | **Federated Search** | Not enough data | 9.3 (5 reviews) | | **Global Language Support** | Not enough data | Not enough data | #### Functionality - Enterprise Search Software | Feature | Azure Cognitive Search | Glean | |---|---|---| | **Personalization** | Not enough data | Not enough data | | **Search Analytics** | Not enough data | Not enough data | | **Integrations** | Not enough data | Not enough data | #### Search Queries - Enterprise Search Software | Feature | Azure Cognitive Search | Glean | |---|---|---| | **Highlighting** | Not enough data | Not enough data | | **Faceted Search** | Not enough data | Not enough data | | **Typo Tolerance** | Not enough data | Not enough data | | **Synonyms** | Not enough data | Not enough data | ### AI Agents For Business Operations | Product | Score | Reviews | |---|---|---| | **Azure Cognitive Search** | N/A | N/A | | **Glean** | N/A | N/A | #### Responses | Feature | Azure Cognitive Search | Glean | |---|---|---| | **Personalization** | Not enough data | Not enough data | | **Route To Human** | Not enough data | Not enough data | | **Natural Language Understanding (NLU)** | Not enough data | Not enough data | #### Automation - AI Agents | Feature | Azure Cognitive Search | Glean | |---|---|---| | **Sales Follow-Up** | Not enough data | Not enough data | | **Customer Interaction Automation** | Not enough data | Not enough data | | **Lead Generation** | Not enough data | Not enough data | | **Document Processing** | Not enough data | Not enough data | | **Feedback Collection** | Not enough data | Not enough data | #### Platform | Feature | Azure Cognitive Search | Glean | |---|---|---| | **Conversation Editor** | Not enough data | Not enough data | | **Integration** | Not enough data | Not enough data | | **Human-In-The-Loop** | Not enough data | Not enough data | #### Autonomy - AI Agents | Feature | Azure Cognitive Search | Glean | |---|---|---| | **Independent Decision Making** | Not enough data | Not enough data | | **Adaptive Responses** | Not enough data | Not enough data | | **Task Execution** | Not enough data | Not enough data | | **Problem Solving** | Not enough data | Not enough data | #### Generative AI | Feature | Azure Cognitive Search | Glean | |---|---|---| | **AI Text Generation** | Not enough data | Not enough data | | **AI Text Summarization** | Not enough data | Not enough data | ### AI Agent Builders | Product | Score | Reviews | |---|---|---| | **Azure Cognitive Search** | N/A | N/A | | **Glean** | N/A | N/A | #### Customization - AI Agent Builders | Feature | Azure Cognitive Search | Glean | |---|---|---| | **Natural Language Configuration** | Not enough data | Not enough data | | **Tone Customization** | Not enough data | Not enough data | | **Security Guardrails** | Not enough data | Not enough data | #### Functionality - AI Agent Builders | Feature | Azure Cognitive Search | Glean | |---|---|---| | **Omni-channel Support** | Not enough data | Not enough data | | **Agent Branding** | Not enough data | Not enough data | | **Proactive Response Capabilities** | Not enough data | Not enough data | | **Seamless Human Escalation** | Not enough data | Not enough data | #### Data and Analytics - AI Agent Builders | Feature | Azure Cognitive Search | Glean | |---|---|---| | **Analytics & Reporting** | Not enough data | Not enough data | | **Contextual Awareness** | Not enough data | Not enough data | | **Data Privacy Compliance** | Not enough data | Not enough data | #### Integration - AI Agent Builders | Feature | Azure Cognitive Search | Glean | |---|---|---| | **Workflow Automation** | Not enough data | Not enough data | | **API Usage** | Not enough data | Not enough data | | **Platform Interoperability** | Not enough data | Not enough data | | **CRM Data Integration** | Not enough data | Not enough data | ### AI Agents | Product | Score | Reviews | |---|---|---| | **Azure Cognitive Search** | N/A | N/A | | **Glean** | N/A | N/A | #### Agentic AI - AI Agents | Feature | Azure Cognitive Search | Glean | |---|---|---| | **Autonomous Task Execution** | Not enough data | Not enough data | | **Multi-step Planning** | Not enough data | Not enough data | | **Cross-system Integration** | Not enough data | Not enough data | | **Adaptive Learning** | Not enough data | Not enough data | | **Natural Language Interaction** | Not enough data | Not enough data | | **Proactive Assistance** | Not enough data | Not enough data | | **Decision Making** | Not enough data | Not enough data | --- ## Categories **Shared Categories (1):** [Enterprise Search Software](https://www.g2.com/categories/enterprise-search-software) **Unique to Glean (2):** [ AI Agent Builders Software](https://www.g2.com/categories/ai-agent-builders), [AI Agents For Business Operations](https://www.g2.com/categories/ai-agents-for-business-operations) --- ## Reviewer Demographics ### By Company Size | Segment | Azure Cognitive Search | Glean | |---|---|---| | **Small-Business** | 70.0% | 4.0% | | **Mid-Market** | 10.0% | 43.7% | | **Enterprise** | 20.0% | 52.3% | ### By Industry #### Azure Cognitive Search - **Computer Software:** 30.0% - **Information Technology and Services:** 20.0% - **Wholesale:** 10.0% - **Furniture:** 10.0% - **Consumer Goods:** 10.0% - **Automotive:** 10.0% - **Arts and Crafts:** 10.0% #### Glean - **Computer Software:** 48.6% - **Information Technology and Services:** 25.0% - **Financial Services:** 5.6% - **Computer & Network Security:** 4.2% - **Automotive:** 2.8% - **Retail:** 1.4% - **Marketing and Advertising:** 1.4% - **Computer Games:** 1.4% - **Consumer Services:** 1.4% - **Civic & Social Organization:** 0.7% - **Other:** 7.6% --- ## Alternatives ### Alternatives to Azure Cognitive Search - [Amazon OpenSearch Service](https://www.g2.com/products/amazon-opensearch-service/reviews) — 4.2/5 stars (101 reviews) - [Bloomreach](https://www.g2.com/products/bloomreach-bloomreach/reviews) — 4.6/5 stars (765 reviews) - [Guru](https://www.g2.com/products/guru/reviews) — 4.7/5 stars (2316 reviews) - [Slack](https://www.g2.com/products/slack/reviews) — 4.5/5 stars (39013 reviews) - [Notion](https://www.g2.com/products/notion/reviews) — 4.6/5 stars (11761 reviews) - [Yext](https://www.g2.com/products/yext/reviews) — 4.4/5 stars (1118 reviews) - [GoLinks](https://www.g2.com/products/golinks/reviews) — 4.7/5 stars (806 reviews) - [Doofinder](https://www.g2.com/products/doofinder/reviews) — 4.7/5 stars (489 reviews) - [Kore.AI](https://www.g2.com/products/kore-ai/reviews) — 4.6/5 stars (474 reviews) - [Elasticsearch](https://www.g2.com/products/elastic-elasticsearch/reviews) — 4.5/5 stars (292 reviews) ### Alternatives to Glean - [Guru](https://www.g2.com/products/guru/reviews) — 4.7/5 stars (2316 reviews) - [Notion](https://www.g2.com/products/notion/reviews) — 4.6/5 stars (11761 reviews) - [Coveo](https://www.g2.com/products/coveo/reviews) — 4.3/5 stars (142 reviews) - [Hebbia AI](https://www.g2.com/products/hebbia-ai-2026-02-24/reviews) — 4.3/5 stars (11 reviews) - [Kore.AI](https://www.g2.com/products/kore-ai/reviews) — 4.6/5 stars (474 reviews) - [Yext](https://www.g2.com/products/yext/reviews) — 4.4/5 stars (1118 reviews) - [GoLinks](https://www.g2.com/products/golinks/reviews) — 4.7/5 stars (806 reviews) - [Elasticsearch](https://www.g2.com/products/elastic-elasticsearch/reviews) — 4.5/5 stars (292 reviews) - [Bloomreach](https://www.g2.com/products/bloomreach-bloomreach/reviews) — 4.6/5 stars (765 reviews) - [Slack](https://www.g2.com/products/slack/reviews) — 4.5/5 stars (39013 reviews) --- ## Top Discussions ### Azure Cognitive Search No discussions available for this product. ### Glean No discussions available for this product. --- **Source:** [G2.com](https://www.g2.com) | [Comparison Page](https://www.g2.com/compare/microsoft-azure-cognitive-search-vs-glean-technologies-glean)