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Compare MicroSIP and Webex Calling 
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At a Glance
Market Segments
Small-Business (47.6% of reviews)
Mid-Market (40.9% of reviews)
Entry-Level Pricing
No pricing available
$0 user/mo
MicroSIP
Star Rating
(21)4.2 out of 5
Market Segments
Small-Business (47.6% of reviews)
Entry-Level Pricing
No pricing available
Learn more about MicroSIPWebex Calling
Star Rating
(607)4.5 out of 5
Market Segments
Mid-Market (40.9% of reviews)
Entry-Level Pricing
$0 user/mo
Browse all 4 pricing plansSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- Users report that Webex Calling excels in call management with a score of 9.7, while MicroSIP's call management is rated lower at 9.3. Reviewers mention that Webex's features like automatic call distribution and IVR are particularly robust, enhancing user experience.
- Reviewers mention that Webex Calling offers superior video conferencing capabilities with a score of 9.1, compared to MicroSIP's disappointing score of 5.0. Users say that the video quality and ease of use in Webex are standout features that make virtual meetings seamless.
- G2 users highlight Webex's strong mobile accessibility with a score of 9.4, while MicroSIP's mobile access is rated lower at 8.3. Users report that Webex's mobile app provides a more comprehensive experience, allowing for effective communication on the go.
- Users on G2 mention that Webex Calling has a better quality of support, scoring 8.9 compared to MicroSIP's 7.0. Reviewers say that Webex's customer service is responsive and helpful, which is crucial for businesses relying on communication tools.
- Reviewers mention that Webex Calling shines in security and compliance with a score of 9.5, while MicroSIP does not provide the same level of assurance. Users report that Webex's commitment to security is a significant factor for businesses concerned about data protection.
- Users say that Webex's reporting and dashboards feature is rated 9.0, which is higher than MicroSIP's 8.3. Reviewers mention that the analytics provided by Webex are detailed and actionable, helping businesses make informed decisions based on communication data.
Pricing
Entry-Level Pricing
MicroSIP
No pricing availableWebex Calling
Basic Plan
$0
user/mo
Our free plan has limited access to certain features, but it's a great way for you to try before you buy.
- Up to 50 min meeting length
- Up to 100 participants
- Screen sharing
Free Trial
MicroSIP
No trial information availableWebex Calling
No trial information availableRatings
Meets Requirements
9.1
19
9.2
482
Ease of Use
9.2
19
9.2
484
Ease of Setup
Not enough data
8.8
193
Ease of Admin
Not enough data
8.6
90
Quality of Support
7.0
14
8.9
453
Has the product been a good partner in doing business?
Not enough data
8.8
90
Product Direction (% positive)
9.4
18
9.2
472
Features by Category
Platform
Not enough data
8.9
24
Not enough data
8.9
25
Not enough data
8.9
24
Not enough data
8.8
25
Not enough data
8.8
24
Not enough data
8.7
25
Not enough data
9.0
25
Generative AI
Not enough data
8.7
23
Workforce Management
Not enough data
8.8
24
Not enough data
8.2
23
Call Center Infrastructure (CCI)
Not enough data
9.4
8
Not enough data
9.4
8
Not enough data
9.3
9
Not enough data
8.8
7
Administrative
Not enough data
8.9
25
Not enough data
9.1
25
Basic Communication - Cloud PBX
Not enough data
9.3
25
Not enough data
9.3
25
Not enough data
9.3
25
Not enough data
8.8
24
Not enough data
9.3
25
Not enough data
9.2
24
Advanced Features - Cloud PBX
Not enough data
8.8
24
Not enough data
8.2
24
Not enough data
8.6
25
Not enough data
8.4
25
Platform Basics - VoIP Providers
Not enough data
8.6
44
Not enough data
8.9
45
Not enough data
8.7
45
Not enough data
8.4
46
Not enough data
8.6
44
Not enough data
8.6
44
Basic Communication
9.8
16
9.3
354
|
Verified
5.0
7
9.1
334
|
Verified
5.2
7
9.0
330
|
Verified
4.4
8
8.9
327
8.5
13
9.1
349
|
Verified
9.2
15
9.0
337
|
Verified
Agentic AI - VoIP Providers
Not enough data
8.2
39
Not enough data
8.5
40
Not enough data
8.5
39
Not enough data
8.4
40
Access
8.3
11
8.9
312
4.8
9
8.8
309
8.3
13
9.0
308
|
Verified
Advanced Features
7.6
11
8.6
320
7.0
9
8.8
316
9.1
15
9.0
315
Agentic AI - UCaaS Platforms
Not enough data
7.9
7
Not enough data
8.8
7
Not enough data
8.1
7
Not enough data
8.3
7
Extensions
Not enough data
9.2
133
|
Verified
Not enough data
9.3
135
|
Verified
Not enough data
9.3
103
Features
Not enough data
9.2
133
Not enough data
9.1
103
Not enough data
9.1
140
|
Verified
Not enough data
9.4
141
|
Verified
Not enough data
9.4
139
|
Verified
Not enough data
9.0
133
Categories
Categories
Shared Categories
MicroSIP and Webex Calling are categorized as VoIP Providers
Unique Categories
MicroSIP has no unique categories
Webex Calling is categorized as Cloud PBX Platforms, UCaaS Platforms, and Call Center Infrastructure (CCI)
Reviews
Reviewers' Company Size
MicroSIP
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Webex Calling
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Information Technology and Services
19.0%
Translation and Localization
9.5%
Telecommunications
9.5%
Facilities Services
9.5%
Accounting
9.5%
Other
42.9%
Information Technology and Services
26.8%
Computer Software
6.2%
Consumer Services
5.6%
Telecommunications
5.5%
Marketing and Advertising
3.8%
Other
52.1%
Discussions
MicroSIP has no discussions with answers
What are the benefits of Cisco Cloud Calling?
2 Comments
G2
I really liked how clear the sound is and there is no sound lag from the person we are calling.Read more
Which platform is Cisco Webex calling based upon?
2 Comments
DK
Cisco unified communication manager Read more
Is Webex calling free?
2 Comments
SD
There is a free version of Cisco Webex that provides basic meeting capabilities, but for more advanced features, larger meetings, and business-oriented...Read more
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