Compare Micro Focus PPM, Waffle.io, BMC Remedy, and CA Service Management

Pricing

 
Waffle.io
Free
 
Waffle Takeout
$2,000
per year
 
Free Trial Unavailable
Free Trial Unavailable
Free Trial Unavailable
Free Trial Unavailable
Micro Focus PPM
Free Trial Unavailable
Waffle.io
Waffle.io
Free
Waffle Takeout
$2,000per year
Free Trial Unavailable
BMC Remedy
Free Trial Unavailable
CA Service Management
Free Trial Unavailable

Ratings

Meets Requirements
Meets Requirements
8.3
8.5
8.0
8.1
Ease of Use
Ease of Use
6.8
8.7
7.1
7.1
Ease of Setup
Ease of Setup
7.7
8.7
6.9
6.5
Ease of Admin
Ease of Admin
8.4
Not enough data available
7.2
7.5
Quality of Support
Quality of Support
7.2
8.6
7.4
7.4
Ease of Doing Business With
Ease of Doing Business With
8.0
Not enough data available
7.9
8.2
Product Direction (% positive)
Product Direction (% positive)
6.7
6.7
5.9
5.2
Meets Requirements
Micro Focus PPM
8.3
Waffle.io
8.5
BMC Remedy
8.0
CA Service Management
8.1
Ease of Use
Micro Focus PPM
6.8
Waffle.io
8.7
BMC Remedy
7.1
CA Service Management
7.1
Ease of Setup
Micro Focus PPM
7.7
Waffle.io
8.7
BMC Remedy
6.9
CA Service Management
6.5
Ease of Admin
Micro Focus PPM
8.4
Waffle.io
Not enough data available
BMC Remedy
7.2
CA Service Management
7.5
Quality of Support
Micro Focus PPM
7.2
Waffle.io
8.6
BMC Remedy
7.4
CA Service Management
7.4
Ease of Doing Business With
Micro Focus PPM
8.0
Waffle.io
Not enough data available
BMC Remedy
7.9
CA Service Management
8.2
Product Direction (% positive)
Micro Focus PPM
6.7
Waffle.io
6.7
BMC Remedy
5.9
CA Service Management
5.2

Reviewers' Company Size

Small-Business (50 or fewer emp.)
Small-Business
(50 or fewer emp.)
9.5%
64.3%
4.1%
6.3%
Mid-Market (51-1000 emp.)
Mid-Market
(51-1000 emp.)
28.6%
28.6%
21.6%
18.8%
Enterprise (> 1000 emp.)
Enterprise
(> 1000 emp.)
61.9%
7.1%
74.3%
75.0%
Micro Focus PPM
Small-Business
9.5%
Mid-Market
28.6%
Enterprise
61.9%
Waffle.io
Small-Business
64.3%
Mid-Market
28.6%
Enterprise
7.1%
BMC Remedy
Small-Business
4.1%
Mid-Market
21.6%
Enterprise
74.3%
CA Service Management
Small-Business
6.3%
Mid-Market
18.8%
Enterprise
75.0%

Reviewers' Industry

 
Information Technology and Services
34.6%
Information Technology and Services
28.6%
Information Technology and Services
32.3%
Information Technology and Services
31.4%
 
Telecommunications
11.5%
Computer Software
19.0%
Telecommunications
9.3%
Hospital & Health Care
17.1%
 
Management Consulting
7.7%
Music
9.5%
Hospital & Health Care
6.1%
Staffing and Recruiting
8.6%
 
Insurance
7.7%
Media Production
9.5%
Higher Education
4.3%
Insurance
5.7%
 
Non-Profit Organization Management
3.8%
Internet
9.5%
Computer Software
4.3%
Higher Education
5.7%
 
Other
34.6%
Other
23.8%
Other
43.7%
Other
31.4%
Micro Focus PPM
Information Technology and Services
34.6%
Telecommunications
11.5%
Management Consulting
7.7%
Insurance
7.7%
Non-Profit Organization Management
3.8%
Other
34.6%
Waffle.io
Information Technology and Services
28.6%
Computer Software
19.0%
Music
9.5%
Media Production
9.5%
Internet
9.5%
Other
23.8%
BMC Remedy
Information Technology and Services
32.3%
Telecommunications
9.3%
Hospital & Health Care
6.1%
Higher Education
4.3%
Computer Software
4.3%
Other
43.7%
CA Service Management
Information Technology and Services
31.4%
Hospital & Health Care
17.1%
Staffing and Recruiting
8.6%
Insurance
5.7%
Higher Education
5.7%
Other
31.4%

Reviews

Most Helpful Favorable Review
Most Helpful Favorable Review
Celil .
Consultant in Information Technology and Services

Micro Focus PPM has advanced portfolio management module that completely manage all your project portfolio. You can use what-if scenarios and can see resource availability and capacity in advance. Micro Focus PPM can also manage program. You can see top...

G2 User in Media Production

I love the visual aspects of this program and how user friendly it has been for me and my team.

Greg M.
User in Internet

It's a full-blown, enterprise-grade ITSM suite. For those who are looking to implement ITIL practices, Remedy will help you do so, with modules like asset and configuration management, incident and problem management, change management, and so forth. Done...

G2 User

It has everything you need to support multiple sites from 1 location. If you need it, CA has it.

Most Helpful Critical Review
Most Helpful Critical Review
G2 User in Automotive

In our workforce, PPM is mandatory and required, but nobody likes using it. It's bulky, it's slow, and the UI is not intuitive. Many features are hidden behind screens that are hard to find without proper guidance or training. Recalling timesheets is a pain.

Danae M.
User in Information Technology and Services

No intuitive way to create issues from the Kanban. The 'note' feature can be a little confusing.

G2 User in Telecommunications

* Creating reports is very kludgy and not GUI. * To run a query you have to know old school query symbols like <, =, etc. * My company has done a lot of customizations to Remedy and we are currently running many versions of the software- so I feel like...

G2 User

Can be made more user friendly, UX needs improvement

 
Micro Focus PPM
Most Helpful Favorable Review
Celil .
Consultant in Information Technology and Services

Micro Focus PPM has advanced portfolio management module that completely manage all your project portfolio. You can use what-if scenarios and can see resource availability and capacity in advance. Micro Focus PPM can also manage program. You can see top...

Most Helpful Critical Review
G2 User in Automotive

In our workforce, PPM is mandatory and required, but nobody likes using it. It's bulky, it's slow, and the UI is not intuitive. Many features are hidden behind screens that are hard to find without proper guidance or training. Recalling timesheets is a pain.

Waffle.io
Most Helpful Favorable Review
G2 User in Media Production

I love the visual aspects of this program and how user friendly it has been for me and my team.

Most Helpful Critical Review
Danae M.
User in Information Technology and Services

No intuitive way to create issues from the Kanban. The 'note' feature can be a little confusing.

BMC Remedy
Most Helpful Favorable Review
Greg M.
User in Internet

It's a full-blown, enterprise-grade ITSM suite. For those who are looking to implement ITIL practices, Remedy will help you do so, with modules like asset and configuration management, incident and problem management, change management, and so forth. Done...

Most Helpful Critical Review
G2 User in Telecommunications

* Creating reports is very kludgy and not GUI. * To run a query you have to know old school query symbols like <, =, etc. * My company has done a lot of customizations to Remedy and we are currently running many versions of the software- so I feel like...

CA Service Management
Most Helpful Favorable Review
G2 User

It has everything you need to support multiple sites from 1 location. If you need it, CA has it.

Most Helpful Critical Review
G2 User

Can be made more user friendly, UX needs improvement

Screenshots

 
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Micro Focus PPM
Waffle.io
No screenshots provided
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