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Compare Mezmo and New Relic One Software 
At a Glance
Market Segments
Small-Business (63.6% of reviews)
Mid-Market (42.1% of reviews)
Entry-Level Pricing
Free
$0.00
Mezmo
Star Rating
(225)4.6 out of 5
Market Segments
Small-Business (63.6% of reviews)
Pros & Cons
Entry-Level Pricing
Free
Free Trial is available
Browse all 4 pricing plansNew Relic
Star Rating
(582)4.4 out of 5
Market Segments
Mid-Market (42.1% of reviews)
Pros & Cons
Entry-Level Pricing
$0.00
Free Trial is available
Browse all 4 pricing plansSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- G2 reviewers report that New Relic excels in providing a unified observability platform, integrating APM, logs, metrics, and traces seamlessly. Users appreciate the real-time dashboards and distributed tracing capabilities, which help DevOps teams detect anomalies early and reduce downtime.
- Users say Mezmo stands out for its intuitive user interface and ease of use, particularly when it comes to collecting, processing, and analyzing logs across distributed systems. Reviewers highlight the effectiveness of its real-time search and filtering features, which significantly save time during incident response.
- According to verified reviews, New Relic's robust UI and enhanced capabilities allow users to access all infrastructure-related dashboards, logs, metrics, and traces in one place. This comprehensive approach is often praised as a powerful asset for teams looking to streamline their monitoring processes.
- Reviewers mention that Mezmo's speed of data ingestion is a key advantage, with users noting that it integrates well with various ingestion paths. This feature is particularly beneficial for teams that require quick access to log data for troubleshooting and analysis.
- G2 reviewers highlight that while New Relic has a slightly lower satisfaction score, it still offers a strong overall experience with its customizable dashboards and reporting features. Users appreciate the ability to tailor their monitoring setup to fit their specific needs, although some find the learning curve a bit steep.
- Users report that Mezmo's focus on small businesses allows it to cater effectively to their unique needs, with many praising its ease of setup and administration. This makes it an attractive option for smaller teams looking for a straightforward logging solution without the complexity often associated with larger platforms like New Relic.
Pricing
Entry-Level Pricing
Mezmo
TRIAL
Free
Try a full-featured trial of Mezmo (Telemetry pipeline + Log Analysis)
- Data-optimizing pipeline (in just a few clicks)
- Data profiling
- Responsive pipelines
New Relic
Free (Forever)
$0.00
Start using New Relic with all the features you need for free forever.
- 1 free full user
- Unlimited free basic users
- Unlimited hosts and CPUs
Free Trial
Mezmo
Free Trial is available
New Relic
Free Trial is available
Ratings
Meets Requirements
9.1
173
8.9
496
Ease of Use
9.0
176
8.4
502
Ease of Setup
9.3
93
8.7
285
Ease of Admin
9.2
93
8.5
198
Quality of Support
9.0
138
8.6
438
Has the product been a good partner in doing business?
9.2
87
8.5
190
Product Direction (% positive)
7.8
161
8.6
495
Features by Category
Experience
Not enough data
9.5
22
Not enough data
9.0
20
Not enough data
9.0
21
Agentic AI - Digital Experience Monitoring (DEM)
Not enough data
9.2
8
Not enough data
9.3
9
Not enough data
9.3
9
Not enough data
9.2
8
Not enough data
9.0
8
Not enough data
8.8
8
Not enough data
8.9
9
Management
Not enough data
8.9
19
Not enough data
9.0
21
Not enough data
8.3
19
Performance
Not enough data
9.5
21
Not enough data
9.5
22
Not enough data
9.5
22
Not enough data
9.6
20
Monitoring
Feature Not Available
8.9
89
Feature Not Available
8.7
92
Feature Not Available
8.9
87
Feature Not Available
9.1
90
Not enough data
8.9
22
Administration
Feature Not Available
8.6
86
Feature Not Available
8.6
82
Feature Not Available
8.5
78
Not enough data
8.8
21
Analysis
Feature Not Available
8.8
88
Feature Not Available
9.3
91
Feature Not Available
7.9
79
Agentic AI - Cloud Infrastructure Monitoring
Not enough data
8.3
19
Not enough data
8.3
19
Not enough data
8.0
19
Not enough data
8.0
19
Not enough data
8.2
19
Not enough data
8.2
19
AI Automation - Cloud Infrastructure Monitoring
Not enough data
8.2
18
Not enough data
8.1
18
Monitoring
Not enough data
9.5
73
Not enough data
9.4
72
Not enough data
9.1
59
Not enough data
7.9
18
Management Tools
Not enough data
8.7
56
Not enough data
9.2
62
Not enough data
8.9
61
Generative AI
Not enough data
7.9
29
Not enough data
8.0
30
Agentic AI - Incident Management
Not enough data
8.4
16
Not enough data
8.2
16
Not enough data
8.2
16
Not enough data
8.3
16
Not enough data
8.0
16
Not enough data
8.5
16
Not enough data
8.4
16
Functionality
Not enough data
9.8
11
Not enough data
10.0
10
Not enough data
9.8
14
Issue Resolution
Not enough data
9.3
14
Not enough data
9.5
14
Not enough data
9.6
12
Management
Not enough data
9.6
15
Not enough data
9.7
15
Not enough data
9.4
15
Generative AI
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - AIOps Platforms
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Visibility
8.8
59
9.3
100
8.9
56
9.2
102
8.4
47
9.0
99
Monitoring and Management
8.4
38
8.8
94
8.4
37
9.0
98
9.2
59
9.2
101
Agentic AI - Log Monitoring
Not enough data
8.4
34
Not enough data
8.4
35
Not enough data
8.4
34
Not enough data
8.4
34
Not enough data
8.3
34
Not enough data
8.5
34
Not enough data
8.4
35
Visibility
Not enough data
9.2
94
Not enough data
9.2
91
Not enough data
9.0
91
Monitoring and Management
Not enough data
8.8
87
Not enough data
8.4
85
Not enough data
8.7
88
Not enough data
8.9
91
Not enough data
8.9
89
Not enough data
8.9
87
Cloud environment support
Not enough data
8.9
77
Not enough data
8.4
73
Agentic AI - Server Monitoring
Not enough data
8.4
17
Not enough data
8.4
17
Not enough data
8.3
17
Not enough data
8.4
17
Not enough data
8.4
19
Not enough data
8.6
18
Not enough data
8.6
17
Functionality
Feature Not Available
Not enough data
Feature Not Available
Not enough data
8.9
22
Not enough data
Feature Not Available
Not enough data
Management
Feature Not Available
Not enough data
8.4
18
Not enough data
Feature Not Available
Not enough data
9.4
17
Not enough data
Agentic AI - Enterprise Monitoring
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Data Preparation
8.9
55
|
Verified
9.1
68
9.0
46
|
Verified
9.0
63
8.8
42
|
Verified
8.5
63
9.0
40
|
Verified
8.7
61
Analysis
8.3
38
|
Verified
9.1
63
8.0
44
|
Verified
9.1
65
8.7
46
|
Verified
9.2
70
8.9
58
|
Verified
9.1
69
8.7
46
|
Verified
9.4
70
9.0
55
|
Verified
8.9
65
Visualization
8.3
54
|
Verified
9.5
74
8.3
40
|
Verified
9.1
66
Agentic AI - Log Analysis
Not enough data
8.8
24
Not enough data
8.7
24
Not enough data
8.6
24
Not enough data
8.7
24
Not enough data
8.6
24
Not enough data
8.8
24
Not enough data
8.8
24
Monitoring
Not enough data
8.9
164
Not enough data
9.0
169
Not enough data
9.2
170
Not enough data
7.8
138
Not enough data
8.9
154
Response
Not enough data
9.1
170
Not enough data
8.9
164
Not enough data
8.6
155
Agentic AI - Application Performance Monitoring (APM)
Not enough data
8.5
54
Not enough data
8.7
54
Not enough data
8.6
55
Not enough data
8.5
53
Not enough data
8.3
53
Performance
Not enough data
8.6
152
Not enough data
8.5
144
Functionality
Not enough data
8.8
151
Not enough data
8.5
145
Not enough data
8.2
140
Not enough data
8.8
152
Alerts management
Not enough data
8.4
34
Not enough data
8.3
35
Not enough data
9.0
36
Monitoring
Not enough data
8.6
36
Not enough data
9.4
36
Not enough data
8.7
36
Not enough data
9.1
36
Automation
Not enough data
8.1
35
Not enough data
8.4
36
Analysis
Not enough data
8.5
35
Not enough data
8.6
36
Not enough data
9.0
36
Not enough data
8.4
35
Issue Resolution
Not enough data
8.3
36
Not enough data
8.2
36
Not enough data
8.8
36
Functionality
9.0
10
Not enough data
9.3
10
Not enough data
8.8
10
Not enough data
9.1
9
Not enough data
Management
9.3
9
Not enough data
9.3
9
Not enough data
8.9
9
Not enough data
9.1
9
Not enough data
9.3
10
Not enough data
Generative AI
Not enough data
Not enough data
Agentic AI - Data Observability
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Generative AI
Not enough data
7.3
37
Agentic AI - IT Alerting
Not enough data
7.9
19
Not enough data
8.0
19
Not enough data
7.9
19
Not enough data
7.9
19
Not enough data
7.8
19
Not enough data
8.0
19
Not enough data
8.1
19
Data Management - Observability Pipeline
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Performance - Observability Pipeline
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
AI - Observability Pipeline
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Compliance - Observability Pipeline
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - Observability Pipeline
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Telemetry Collection & Ingestion - Observability
Not enough data
9.2
16
Not enough data
9.4
16
Agentic AI - Observability Software
Not enough data
8.6
15
Not enough data
8.6
15
Not enough data
8.9
16
Not enough data
8.8
15
Not enough data
8.6
15
Not enough data
8.9
15
Not enough data
9.0
15
Visualization & Dashboards - Observability
Not enough data
9.4
16
Not enough data
9.0
16
Not enough data
9.2
16
Correlation & Root Cause Analysis - Observability
Not enough data
9.2
16
Not enough data
9.4
16
Not enough data
9.3
16
Scalability & Ecosystem Integration - Observability
Not enough data
8.9
16
Not enough data
8.8
16
AI Features - Observability
Not enough data
8.2
16
Not enough data
8.5
16
Not enough data
9.0
16
Categories
Categories
Shared Categories
Mezmo and New Relic are categorized as Log Monitoring, Cloud Infrastructure Monitoring, and Log Analysis
Unique Categories
New Relic is categorized as Server Monitoring, AIOps Platforms, Digital Experience Monitoring (DEM), IT Alerting, Container Monitoring, Incident Management, Application Performance Monitoring (APM), and Observability Software
Reviews
Reviewers' Company Size
Mezmo
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
New Relic
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Computer Software
33.2%
Information Technology and Services
14.0%
Internet
5.6%
Financial Services
3.7%
Hospital & Health Care
2.8%
Other
40.7%
Information Technology and Services
25.0%
Computer Software
17.9%
Financial Services
8.9%
Internet
7.9%
Retail
2.3%
Other
38.0%
Discussions
Is there a way to avoid false negatives from a variably-running process?
1 Comment
LJ
Hey Michael, thanks for your question and patience with our response. Please email support@logdna.com and an expert from our team will help you resolve this...Read more
Only allow certain users to access tags, apps, etc.
1 Comment
AV
Actually, you can do this with LogDNA as well. When you define a group (part of the Team section), you have way to add a query that limits the access to...Read more
how does log DNA sustain it self whilst being absolutely free
1 Comment
NM
It has paid users that likely offset the cost of free usage.Read more
What is full stack visibility?
2 Comments
IC
Full stack visibility is the ability to monitor and analyze data from each layer of the technology stack, from the user interface to the network...Read more
What is New Relic tool used for?
1 Comment
CB
Monitoring and troubleshooting all websites, web services and infrastructure running them. We are very happy with the product! Also the alerting and the AI...Read more
New Relic has no more discussions with answers
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