# Mews vs StayNTouch Cloud PMS Comparison
---
## AI Generated Summary
- **G2 reviewers report** that Mews excels in user experience, highlighting its **intuitive interface** and cloud-based system. Users appreciate how easy it is to handle for their teams, with one reviewer noting that Mews is always improving and adding new features.
- **Users say** that StayNTouch Cloud PMS offers a smooth transition process, with many praising the **helpful support team** during pre-opening planning. Reviewers mention that the training and implementation were straightforward, making it a user-friendly option for new users.
- **According to verified reviews** , Mews has a significantly higher overall satisfaction score compared to StayNTouch, indicating that users feel more positively about their experience with Mews. This is reflected in feedback about Mews' commitment to listening to customer needs and addressing bottlenecks effectively.
- **Reviewers mention** that while Mews has a strong support system, StayNTouch also receives praise for its **prompt and reliable customer service**. Users appreciate the responsiveness of StayNTouch's helpdesk, which contributes to a positive experience during day-to-day operations.
- **G2 reviewers highlight** that Mews has a more robust feature set, including a high number of possible APIs and add-ons, which allows for greater customization. This flexibility is a significant advantage for businesses looking to tailor their PMS to specific needs.
- **Users report** that while StayNTouch is user-friendly, Mews outshines it in terms of overall quality and satisfaction metrics. The feedback indicates that Mews not only meets but often exceeds user expectations, particularly in areas like ease of use and product direction.



| | Mews | StayNTouch Cloud PMS | 
|---|---|---|
| **Star Rating** | 4.8 out of 5 | 4.4 out of 5 | 
| **Total Reviews** | 32 | 67 | 
| **Largest Market Segment** | Mid-Market (50.0% of reviews) | Small-Business (62.3% of reviews) | 
| **Entry Level Price** | No pricing available | No pricing available | 


---
## Ratings Comparison
| Rating | Mews | StayNTouch Cloud PMS | 
|---|---|---|
  | **Meets Requirements** | 9.2 (22 reviews) | 8.6 (35 reviews) | 
  | **Ease of Use** | 9.4 (22 reviews) | 9.1 (36 reviews) | 
  | **Ease of Setup** | 8.3 (17 reviews) | 9.1 (15 reviews) | 
  | **Ease of Admin** | 8.8 (10 reviews) | 9.2 (15 reviews) | 
  | **Quality of Support** | 8.6 (22 reviews) | 8.6 (36 reviews) | 
  | **Has the product been a good partner in doing business?** | 9.4 (9 reviews) | 9.2 (14 reviews) | 
  | **Product Direction (% positive)** | 10.0 (19 reviews) | 9.6 (27 reviews) | 

---
## Pricing

### Mews

#### Entry-Level Pricing

No pricing available

#### Free Trial

No information available

### StayNTouch Cloud PMS

#### Entry-Level Pricing

No pricing available

#### Free Trial

No information available

---
## Features Comparison By Category

### Hotel Revenue Management Systems (RMS)

| Product | Score | Reviews |
|---|---|---|
| **Mews** | 9.5/10 | 7 |
| **StayNTouch Cloud PMS** | N/A | N/A |

#### Rate Management

| Feature | Mews | StayNTouch Cloud PMS | 
|---|---|---|
| **Real-Time Pricing** | 9.0 (5 reviews) | Not enough data | 
| **Group Bookings** | Not enough data | Not enough data | 
| **Predictive Analytics** | Not enough data | Not enough data | 
| **Competitor Analysis** | Not enough data | Not enough data | 
| **Price Control** | 9.7 (5 reviews) | Not enough data | 

#### Data Tools

| Feature | Mews | StayNTouch Cloud PMS | 
|---|---|---|
| **Reporting** | 9.7 (6 reviews) | Not enough data | 
| **Data Visualization** | Not enough data | Not enough data | 
| **Stack Integration** | Not enough data | Not enough data | 

#### User Tools

| Feature | Mews | StayNTouch Cloud PMS | 
|---|---|---|
| **Task Automation** | 9.7 (5 reviews) | Not enough data | 
| **Email Alerts** | Not enough data | Not enough data | 
| **Customer Insights** | Not enough data | Not enough data | 

#### Agentic AI - Hotel Revenue Management Systems (RMS)

| Feature | Mews | StayNTouch Cloud PMS | 
|---|---|---|
| **Autonomous Task Execution** | Not enough data | Not enough data | 
| **Multi-step Planning** | Not enough data | Not enough data | 
| **Cross-system Integration** | Not enough data | Not enough data | 
| **Adaptive Learning** | Not enough data | Not enough data | 
| **Proactive Assistance** | Not enough data | Not enough data | 
| **Decision Making** | Not enough data | Not enough data | 

### Hotel Management

| Product | Score | Reviews |
|---|---|---|
| **Mews** | 9.7/10 | 18 |
| **StayNTouch Cloud PMS** | N/A | N/A |

#### Property Management

| Feature | Mews | StayNTouch Cloud PMS | 
|---|---|---|
| **Room Inventory** | 9.8 (8 reviews) | Not enough data | 
| **Revenue Management** | 10.0 (7 reviews) | Not enough data | 
| **Facility Maintenance** | Not enough data | Not enough data | 
| **Distribution Management** | 9.3 (5 reviews) | Not enough data | 

#### Guest Management

| Feature | Mews | StayNTouch Cloud PMS | 
|---|---|---|
| **Central Reservation System** | 10.0 (8 reviews) | Not enough data | 
| **Marketing and Loyalty Programs** | Not enough data | Not enough data | 
| **Guest Messaging** | 9.0 (8 reviews) | Not enough data | 

#### Staff Management

| Feature | Mews | StayNTouch Cloud PMS | 
|---|---|---|
| **Housekeeping** | 10.0 (9 reviews) | Not enough data | 
| **Shift Scheduling** | Not enough data | Not enough data | 

#### Platform

| Feature | Mews | StayNTouch Cloud PMS | 
|---|---|---|
| **Reporting and Analytics** | 9.2 (10 reviews) | Not enough data | 
| **Channel Manager Integration** | Not enough data | Not enough data | 

#### Agentic AI - Hotel Management

| Feature | Mews | StayNTouch Cloud PMS | 
|---|---|---|
| **Autonomous Task Execution** | Not enough data | Not enough data | 
| **Multi-step Planning** | Not enough data | Not enough data | 
| **Cross-system Integration** | 10.0 (8 reviews) | Not enough data | 
| **Adaptive Learning** | Not enough data | Not enough data | 
| **Natural Language Interaction** | Not enough data | Not enough data | 
| **Proactive Assistance** | Not enough data | Not enough data | 

### Hotel Reservations

| Product | Score | Reviews |
|---|---|---|
| **Mews** | N/A | N/A |
| **StayNTouch Cloud PMS** | N/A | N/A |

#### Agentic AI - Hotel Reservations

| Feature | Mews | StayNTouch Cloud PMS | 
|---|---|---|
| **Autonomous Task Execution** | Not enough data | Not enough data | 
| **Multi-step Planning** | Not enough data | Not enough data | 
| **Cross-system Integration** | Not enough data | Not enough data | 
| **Adaptive Learning** | Not enough data | Not enough data | 
| **Natural Language Interaction** | Not enough data | Not enough data | 
| **Proactive Assistance** | Not enough data | Not enough data | 
| **Decision Making** | Not enough data | Not enough data | 

---
## Categories
**Shared Categories (1):** [Hotel Management Software](https://www.g2.com/categories/hotel-management)

**Unique to Mews (2):** [Hotel Reservations Software](https://www.g2.com/categories/hotel-reservations), [Hotel Revenue Management Systems (RMS)](https://www.g2.com/categories/hotel-revenue-management-systems-rms)



---
## Reviewer Demographics

### By Company Size

| Segment | Mews | StayNTouch Cloud PMS | 
|---|---|---|
| **Small-Business** | 46.9% | 62.3% | 
| **Mid-Market** | 50.0% | 36.1% | 
| **Enterprise** | 3.1% | 1.6% | 

### By Industry

#### Mews

- **Hospitality:** 87.0%
- **Leisure, Travel & Tourism:** 4.3%
- **Education Management:** 4.3%
- **Banking:** 4.3%

#### StayNTouch Cloud PMS

- **Hospitality:** 95.1%
- **Restaurants:** 1.6%
- **Leisure, Travel & Tourism:** 1.6%
- **Hospital & Health Care:** 1.6%

---
## Alternatives

### Alternatives to Mews

- [Oracle Hospitality OPERA Property Management System](https://www.g2.com/products/oracle-hospitality-opera-property-management-system/reviews) — 4.2/5 stars (64 reviews)
- [Cloudbeds](https://www.g2.com/products/cloudbeds/reviews) — 4.3/5 stars (40 reviews)
- [SkyTouch Technology](https://www.g2.com/products/skytouch-technology/reviews) — 4.5/5 stars (108 reviews)
- [Guesty](https://www.g2.com/products/guesty/reviews) — 4.5/5 stars (105 reviews)
- [360HMS](https://www.g2.com/products/360-mango-solutions-pvt-ltd-360hms/reviews) — 4.2/5 stars (59 reviews)
- [Cvent Supplier & Venue Solutions](https://www.g2.com/products/cvent-supplier-venue-solutions/reviews) — 4.5/5 stars (53 reviews)
- [Visitor](https://www.g2.com/products/visitor-visitor/reviews) — 4.6/5 stars (43 reviews)
- [WebRezPro](https://www.g2.com/products/webrezpro/reviews) — 4.3/5 stars (35 reviews)
- [uHotelBooking](https://www.g2.com/products/uhotelbooking/reviews) — 4.4/5 stars (34 reviews)
- [RoomRaccoon](https://www.g2.com/products/roomraccoon/reviews) — 4.4/5 stars (14 reviews)

### Alternatives to StayNTouch Cloud PMS

- [Oracle Hospitality OPERA Property Management System](https://www.g2.com/products/oracle-hospitality-opera-property-management-system/reviews) — 4.2/5 stars (64 reviews)
- [SkyTouch Technology](https://www.g2.com/products/skytouch-technology/reviews) — 4.5/5 stars (108 reviews)
- [Cloudbeds](https://www.g2.com/products/cloudbeds/reviews) — 4.3/5 stars (40 reviews)
- [Hotello](https://www.g2.com/products/hotello/reviews) — 4.2/5 stars (17 reviews)
- [360HMS](https://www.g2.com/products/360-mango-solutions-pvt-ltd-360hms/reviews) — 4.2/5 stars (59 reviews)
- [WebRezPro](https://www.g2.com/products/webrezpro/reviews) — 4.3/5 stars (35 reviews)
- [uHotelBooking](https://www.g2.com/products/uhotelbooking/reviews) — 4.4/5 stars (34 reviews)
- [Visitor](https://www.g2.com/products/visitor-visitor/reviews) — 4.6/5 stars (43 reviews)
- [Visual Matrix PMS](https://www.g2.com/products/visual-matrix-pms/reviews) — 4.6/5 stars (10 reviews)
- [Maestro PMS](https://www.g2.com/products/maestro-pms/reviews) — 3.3/5 stars (13 reviews)

---
## Top Discussions

### Mews

No discussions available for this product.

### StayNTouch Cloud PMS

- Title: [Can I use this for food and beverage?](https://www.g2.com/discussions/37292-can-i-use-this-for-food-and-beverage) — 1 comment, 1 upvote
  > **Top comment:** "The software connects to other F&B solutions but it's intended use is to manage the reservations, check-in and check-out, guests information, and other core..."

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**Source:** [G2.com](https://www.g2.com) | [Comparison Page](https://www.g2.com/compare/mews-vs-stayntouch-cloud-pms)