G2 reviewers report that Mews excels in user experience, highlighting its intuitive interface and cloud-based system. Users appreciate how easy it is to handle for their teams, with one reviewer noting that Mews is always improving and adding new features.
Users say that StayNTouch Cloud PMS offers a smooth transition process, with many praising the helpful support team during pre-opening planning. Reviewers mention that the training and implementation were straightforward, making it a user-friendly option for new users.
According to verified reviews, Mews has a significantly higher overall satisfaction score compared to StayNTouch, indicating that users feel more positively about their experience with Mews. This is reflected in feedback about Mews' commitment to listening to customer needs and addressing bottlenecks effectively.
Reviewers mention that while Mews has a strong support system, StayNTouch also receives praise for its prompt and reliable customer service. Users appreciate the responsiveness of StayNTouch's helpdesk, which contributes to a positive experience during day-to-day operations.
G2 reviewers highlight that Mews has a more robust feature set, including a high number of possible APIs and add-ons, which allows for greater customization. This flexibility is a significant advantage for businesses looking to tailor their PMS to specific needs.
Users report that while StayNTouch is user-friendly, Mews outshines it in terms of overall quality and satisfaction metrics. The feedback indicates that Mews not only meets but often exceeds user expectations, particularly in areas like ease of use and product direction.
Pricing
Entry-Level Pricing
Mews
No pricing available
StayNTouch Cloud PMS
No pricing available
Free Trial
Mews
No trial information available
StayNTouch Cloud PMS
No trial information available
Ratings
Meets Requirements
9.1
17
8.6
35
Ease of Use
9.2
17
9.1
36
Ease of Setup
8.1
12
9.1
15
Ease of Admin
8.9
9
9.2
15
Quality of Support
8.4
17
8.6
36
Has the product been a good partner in doing business?
The software connects to other F&B solutions but it's intended use is to manage the reservations, check-in and check-out, guests information, and other core...Read more
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