# Mews vs Oracle Hospitality OPERA Property Management System Comparison --- ## AI Generated Summary - **G2 reviewers report** that Mews excels in user support, with many users praising the responsiveness and helpfulness of their support team. One user highlighted that Mews is "always there to help" and allows users to create tasks for system improvements, showcasing a commitment to customer satisfaction. - **Users say** that Oracle Hospitality OPERA Property Management System offers a clean and intuitive user interface, making it suitable for large hospitality businesses. Reviewers appreciate its ability to track guest history and feedback, which helps enhance guest satisfaction before arrival. - **According to verified reviews** , Mews stands out for its cloud-based system, which users find convenient and easy to navigate. The platform is noted for its continuous improvements and a wide range of available add-ons, making it adaptable to various business needs. - **Reviewers mention** that while Oracle Hospitality OPERA has a strong feature set for managing room inventory and housekeeping, it may not be as user-friendly as Mews, which scores higher in ease of use. Users have noted that Mews' intuitive interface significantly reduces the learning curve for new team members. - **G2 reviewers highlight** that Mews has a strong focus on customer feedback, with users feeling heard and valued. This approach fosters a collaborative environment where users can suggest improvements, which is a notable advantage over Oracle Hospitality OPERA, where some users feel less engaged in the product development process. - **Users report** that while Oracle Hospitality OPERA has a solid setup process, Mews' onboarding is particularly praised for its simplicity and effectiveness. One user mentioned that the onboarding process was "very easy," which can be a crucial factor for businesses looking to implement new software quickly. | | Mews | Oracle Hospitality OPERA Property Management System | |---|---|---| | **Star Rating** | 4.8 out of 5 | 4.2 out of 5 | | **Total Reviews** | 32 | 64 | | **Largest Market Segment** | Mid-Market (50.0% of reviews) | Mid-Market (50.0% of reviews) | | **Entry Level Price** | No pricing available | No pricing available | --- ## Ratings Comparison | Rating | Mews | Oracle Hospitality OPERA Property Management System | |---|---|---| | **Meets Requirements** | 9.2 (22 reviews) | 9.1 (49 reviews) | | **Ease of Use** | 9.4 (22 reviews) | 8.7 (51 reviews) | | **Ease of Setup** | 8.3 (17 reviews) | 8.6 (11 reviews) | | **Ease of Admin** | 8.8 (10 reviews) | 9.0 (8 reviews) | | **Quality of Support** | 8.6 (22 reviews) | 7.1 (49 reviews) | | **Has the product been a good partner in doing business?** | 9.4 (9 reviews) | 7.6 (9 reviews) | | **Product Direction (% positive)** | 10.0 (19 reviews) | 7.9 (49 reviews) | --- ## Pricing ### Mews #### Entry-Level Pricing No pricing available #### Free Trial No information available ### Oracle Hospitality OPERA Property Management System #### Entry-Level Pricing No pricing available #### Free Trial No information available --- ## Features Comparison By Category ### Hotel Revenue Management Systems (RMS) | Product | Score | Reviews | |---|---|---| | **Mews** | 9.5/10 | 7 | | **Oracle Hospitality OPERA Property Management System** | N/A | N/A | #### Rate Management | Feature | Mews | Oracle Hospitality OPERA Property Management System | |---|---|---| | **Real-Time Pricing** | 9.0 (5 reviews) | Not enough data | | **Group Bookings** | Not enough data | Not enough data | | **Predictive Analytics** | Not enough data | Not enough data | | **Competitor Analysis** | Not enough data | Not enough data | | **Price Control** | 9.7 (5 reviews) | Not enough data | #### Data Tools | Feature | Mews | Oracle Hospitality OPERA Property Management System | |---|---|---| | **Reporting** | 9.7 (6 reviews) | Not enough data | | **Data Visualization** | Not enough data | Not enough data | | **Stack Integration** | Not enough data | Not enough data | #### User Tools | Feature | Mews | Oracle Hospitality OPERA Property Management System | |---|---|---| | **Task Automation** | 9.7 (5 reviews) | Not enough data | | **Email Alerts** | Not enough data | Not enough data | | **Customer Insights** | Not enough data | Not enough data | #### Agentic AI - Hotel Revenue Management Systems (RMS) | Feature | Mews | Oracle Hospitality OPERA Property Management System | |---|---|---| | **Autonomous Task Execution** | Not enough data | Not enough data | | **Multi-step Planning** | Not enough data | Not enough data | | **Cross-system Integration** | Not enough data | Not enough data | | **Adaptive Learning** | Not enough data | Not enough data | | **Proactive Assistance** | Not enough data | Not enough data | | **Decision Making** | Not enough data | Not enough data | ### Hotel Management | Product | Score | Reviews | |---|---|---| | **Mews** | 9.7/10 | 18 | | **Oracle Hospitality OPERA Property Management System** | 9.0/10 | 10 | #### Property Management | Feature | Mews | Oracle Hospitality OPERA Property Management System | |---|---|---| | **Room Inventory** | 9.8 (8 reviews) | 9.5 (7 reviews) | | **Revenue Management** | 10.0 (7 reviews) | 9.4 (6 reviews) | | **Facility Maintenance** | Not enough data | 9.0 (7 reviews) | | **Distribution Management** | 9.3 (5 reviews) | 9.2 (6 reviews) | #### Guest Management | Feature | Mews | Oracle Hospitality OPERA Property Management System | |---|---|---| | **Central Reservation System** | 10.0 (8 reviews) | 8.8 (8 reviews) | | **Marketing and Loyalty Programs** | Not enough data | 8.0 (10 reviews) | | **Guest Messaging** | 9.0 (8 reviews) | 8.6 (6 reviews) | #### Staff Management | Feature | Mews | Oracle Hospitality OPERA Property Management System | |---|---|---| | **Housekeeping** | 10.0 (9 reviews) | 9.5 (7 reviews) | | **Shift Scheduling** | Not enough data | 8.7 (5 reviews) | #### Platform | Feature | Mews | Oracle Hospitality OPERA Property Management System | |---|---|---| | **Reporting and Analytics** | 9.2 (10 reviews) | 9.0 (8 reviews) | | **Channel Manager Integration** | Not enough data | Not enough data | #### Agentic AI - Hotel Management | Feature | Mews | Oracle Hospitality OPERA Property Management System | |---|---|---| | **Autonomous Task Execution** | Not enough data | Not enough data | | **Multi-step Planning** | Not enough data | Not enough data | | **Cross-system Integration** | 10.0 (8 reviews) | Not enough data | | **Adaptive Learning** | Not enough data | Not enough data | | **Natural Language Interaction** | Not enough data | Not enough data | | **Proactive Assistance** | Not enough data | Not enough data | ### Hotel Reservations | Product | Score | Reviews | |---|---|---| | **Mews** | N/A | N/A | | **Oracle Hospitality OPERA Property Management System** | N/A | N/A | #### Agentic AI - Hotel Reservations | Feature | Mews | Oracle Hospitality OPERA Property Management System | |---|---|---| | **Autonomous Task Execution** | Not enough data | Not enough data | | **Multi-step Planning** | Not enough data | Not enough data | | **Cross-system Integration** | Not enough data | Not enough data | | **Adaptive Learning** | Not enough data | Not enough data | | **Natural Language Interaction** | Not enough data | Not enough data | | **Proactive Assistance** | Not enough data | Not enough data | | **Decision Making** | Not enough data | Not enough data | --- ## Categories **Shared Categories (1):** [Hotel Management Software](https://www.g2.com/categories/hotel-management) **Unique to Mews (2):** [Hotel Reservations Software](https://www.g2.com/categories/hotel-reservations), [Hotel Revenue Management Systems (RMS)](https://www.g2.com/categories/hotel-revenue-management-systems-rms) --- ## Reviewer Demographics ### By Company Size | Segment | Mews | Oracle Hospitality OPERA Property Management System | |---|---|---| | **Small-Business** | 46.9% | 22.6% | | **Mid-Market** | 50.0% | 50.0% | | **Enterprise** | 3.1% | 27.4% | ### By Industry #### Mews - **Hospitality:** 87.0% - **Leisure, Travel & Tourism:** 4.3% - **Education Management:** 4.3% - **Banking:** 4.3% #### Oracle Hospitality OPERA Property Management System - **Hospitality:** 83.9% - **Food & Beverages:** 3.2% - **Staffing and Recruiting:** 1.6% - **Non-Profit Organization Management:** 1.6% - **Information Technology and Services:** 1.6% - **Human Resources:** 1.6% - **Hospital & Health Care:** 1.6% - **Health, Wellness and Fitness:** 1.6% - **Chemicals:** 1.6% - **Architecture & Planning:** 1.6% --- ## Alternatives ### Alternatives to Mews - [Cvent Event Marketing & Management](https://www.g2.com/products/cvent-event-marketing-management/reviews) — 4.3/5 stars (2151 reviews) - [Cloudbeds](https://www.g2.com/products/cloudbeds/reviews) — 4.3/5 stars (40 reviews) - [Guesty](https://www.g2.com/products/guesty/reviews) — 4.5/5 stars (107 reviews) - [SkyTouch Technology](https://www.g2.com/products/skytouch-technology/reviews) — 4.5/5 stars (108 reviews) - [StayNTouch Cloud PMS](https://www.g2.com/products/stayntouch-cloud-pms/reviews) — 4.4/5 stars (67 reviews) - [360HMS](https://www.g2.com/products/360-mango-solutions-pvt-ltd-360hms/reviews) — 4.2/5 stars (59 reviews) - [Visitor](https://www.g2.com/products/visitor-visitor/reviews) — 4.6/5 stars (43 reviews) - [WebRezPro](https://www.g2.com/products/webrezpro/reviews) — 4.3/5 stars (35 reviews) - [uHotelBooking](https://www.g2.com/products/uhotelbooking/reviews) — 4.4/5 stars (34 reviews) - [RoomRaccoon](https://www.g2.com/products/roomraccoon/reviews) — 4.4/5 stars (14 reviews) ### Alternatives to Oracle Hospitality OPERA Property Management System - [Cloudbeds](https://www.g2.com/products/cloudbeds/reviews) — 4.3/5 stars (40 reviews) - [Hotello](https://www.g2.com/products/hotello/reviews) — 4.2/5 stars (17 reviews) - [Maestro PMS](https://www.g2.com/products/maestro-pms/reviews) — 3.3/5 stars (13 reviews) - [StayNTouch Cloud PMS](https://www.g2.com/products/stayntouch-cloud-pms/reviews) — 4.4/5 stars (67 reviews) - [SkyTouch Technology](https://www.g2.com/products/skytouch-technology/reviews) — 4.5/5 stars (108 reviews) - [Agilysys Visual One](https://www.g2.com/products/agilysys-visual-one/reviews) — 4.0/5 stars (11 reviews) - [Visual Matrix PMS](https://www.g2.com/products/visual-matrix-pms/reviews) — 4.6/5 stars (10 reviews) - [ALICE](https://www.g2.com/products/alice-alice/reviews) — 4.0/5 stars (10 reviews) - [Hotelogix](https://www.g2.com/products/hotelogix/reviews) — 4.3/5 stars (10 reviews) - [eZee FrontDesk Hotel PMS](https://www.g2.com/products/ezee-frontdesk-hotel-pms/reviews) — 4.3/5 stars (13 reviews) --- ## Top Discussions ### Mews No discussions available for this product. ### Oracle Hospitality OPERA Property Management System - Title: [What is Oracle Hospitality OPERA Property Management System used for?](https://www.g2.com/discussions/what-is-oracle-hospitality-opera-property-management-system-used-for) — 2 comments > **Top comment:** "Opera Hospitality is commonly used as a property management system (PMS) in the hospitality industry. It is a comprehensive software solution developed by..." - Title: [What hotels use Opera PMS?](https://www.g2.com/discussions/what-hotels-use-opera-pms) — 1 comment > **Top comment:** "Several major hotel brands and independent properties utilize Oracle Hospitality OPERA Property Management System" - Title: [Does Oracle own opera?](https://www.g2.com/discussions/does-oracle-own-opera) — 1 comment > **Top comment:** "Yes, and their anther new cloud solution " - Title: [How the Opera PMS integrate with Oracle Fusion Cloud](https://www.g2.com/discussions/how-the-opera-pms-integrate-with-oracle-fusion-cloud) — 1 comment, 1 upvote > **Top comment:** "There is no any special provision for interoperability between OPERA PMS & Oracle Fusion Cloud despite the fact that both of these products are from..." --- **Source:** [G2.com](https://www.g2.com) | [Comparison Page](https://www.g2.com/compare/mews-vs-oracle-hospitality-opera-property-management-system)