Compare Metapack and Sendcloud 
Featured Products
At a Glance
Market Segments
Enterprise (75.0% of reviews)
Small-Business (93.5% of reviews)
Entry-Level Pricing
Contact Us 3 Packages
Free
Metapack
Star Rating
(14)3.8 out of 5
Market Segments
Enterprise (75.0% of reviews)
Pros & Cons
Not enough data
Entry-Level Pricing
Contact Us 3 Packages
Learn more about MetapackSendcloud
Star Rating
(145)4.6 out of 5
Market Segments
Small-Business (93.5% of reviews)
Pros & Cons
Entry-Level Pricing
Free
Browse all 4 pricing plansSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- G2 reviewers report that Sendcloud excels in user satisfaction, boasting a significantly higher overall rating compared to Metapack. Users appreciate the intuitive interface, which allows them to manage shipping tasks more efficiently, with one reviewer noting that it has given them "more time now in my daily work."
- According to verified reviews, Sendcloud's implementation process is praised for its ease, with users highlighting the fast and straightforward setup. In contrast, Metapack has faced challenges in this area, with fewer recent reviews indicating a lack of clarity on their onboarding experience.
- Users say that Sendcloud's support quality is a standout feature, receiving high marks for responsiveness and helpfulness. Reviewers mention that the shipping tools serve as "excellent facilitators for daily operations," while Metapack's support has been described as improving but still lagging behind, with some users expressing a need for more accessible assistance.
- Reviewers mention that Sendcloud's API provides a "100% reliable connection" for creating shipping labels on the fly, which enhances operational efficiency. Metapack, while showing signs of improvement, still struggles to match this level of integration and reliability, as indicated by their lower ratings in user satisfaction.
- Users highlight that Sendcloud is particularly well-suited for small businesses, with a majority of reviews coming from this segment. This focus allows them to tailor their features effectively, whereas Metapack primarily serves enterprise clients, which may not align with the needs of smaller operations.
- According to recent feedback, Metapack has made strides in improving its product and support, with users noting that the team is responsive and knowledgeable. However, the overall user experience still trails behind Sendcloud, which continues to receive positive remarks for its user-friendly design and effective shipping solutions.
Pricing
Entry-Level Pricing
Metapack
Metapack shipping plans
Contact Us
3 Packages
- https://www.metapack.com/pricing/
Sendcloud
Free
Free
- Use Sendcloud discount rates
- Max. 2 shop integrations
- 1 branded tracking email
Free Trial
Metapack
No trial information availableSendcloud
Free Trial is available
Ratings
Meets Requirements
7.1
7
8.8
115
Ease of Use
8.0
5
9.4
115
Ease of Setup
Not enough data
8.8
85
Ease of Admin
Not enough data
9.3
49
Quality of Support
6.7
6
8.7
114
Has the product been a good partner in doing business?
Not enough data
9.3
50
Product Direction (% positive)
2.2
6
9.8
103
Features by Category
Management - Multicarrier Parcel Management Solutions
Not enough data
8.4
18
Not enough data
9.3
20
Not enough data
8.8
20
Feature Not Available
7.5
18
Not enough data
8.1
18
Not enough data
8.7
19
Product Sales
Not enough data
6.7
5
Not enough data
6.3
5
Not enough data
7.0
5
Not enough data
7.0
5
Administration
Not enough data
6.3
5
Not enough data
7.3
5
Not enough data
5.7
5
Not enough data
7.0
5
Not enough data
6.9
6
Labels
Not enough data
9.2
93
Not enough data
8.5
77
Not enough data
8.1
76
Order management
Not enough data
9.2
92
Not enough data
9.0
88
Not enough data
8.3
84
Not enough data
8.8
89
Carrier and rate management
Not enough data
8.3
85
Not enough data
8.7
88
Not enough data
8.4
80
Inventory management
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
8.1
75
Reports
Not enough data
8.3
78
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Integrations
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Tracking
Not enough data
Not enough data
Not enough data
Not enough data
Transactions
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - Package Tracking
Not enough data
7.4
24
Not enough data
7.8
24
Not enough data
8.1
24
Categories
Categories
Shared Categories
Metapack and Sendcloud are categorized as Multicarrier Parcel Management Solutions and Shipping
Unique Categories
Metapack is categorized as Returns Management
Sendcloud is categorized as Drop Shipping and Package Tracking
Reviews
Reviewers' Company Size
Metapack
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Sendcloud
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Transportation/Trucking/Railroad
16.7%
Retail
16.7%
Logistics and Supply Chain
16.7%
Health, Wellness and Fitness
8.3%
Consumer Goods
8.3%
Other
33.3%
Retail
13.0%
Consumer Goods
9.4%
Apparel & Fashion
8.7%
Food & Beverages
6.5%
Wholesale
5.8%
Other
56.5%
Discussions
Metapack has no discussions with answers
When will you integrate platforms such as DHL? that is the only thing missing for me at the moment.
1 Comment
Official Response from Sendcloud
Hi Ramona, thanks for your comment!
DHL is already available on Sendcloud, more info here: https://www.sendcloud.com/carriers/dhl/
All the best!Read more
Sendcloud has no more discussions with answers
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