Compare Metapack and Narvar 
At a Glance
Market Segments
Enterprise (75.0% of reviews)
Mid-Market (45.5% of reviews)
Entry-Level Pricing
Contact Us 3 Packages
No pricing available
Metapack
Star Rating
(14)3.8 out of 5
Market Segments
Enterprise (75.0% of reviews)
Pros & Cons
Not enough data
Entry-Level Pricing
Contact Us 3 Packages
Learn more about MetapackNarvar
Star Rating
(159)4.2 out of 5
Market Segments
Mid-Market (45.5% of reviews)
Pros & Cons
Entry-Level Pricing
No pricing available
Learn more about NarvarSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- G2 reviewers report that Narvar excels in user satisfaction, boasting a significantly higher overall rating compared to Metapack. Users appreciate Narvar's out-of-the-box solutions that enhance customer experience, making it a preferred choice for many.
- According to verified reviews, Narvar's implementation process is praised for its intuitive onboarding and user-friendly interface, which allows for easy updates and customizations. This has led to a reported 86% reduction in order and tracking inquiries, showcasing its effectiveness in streamlining operations.
- Users say that while Metapack has shown improvement over the past couple of years, it still lags behind Narvar in terms of overall user satisfaction and support quality. Reviewers note that Metapack's support is responsive but lacks the depth and effectiveness seen with Narvar's dedicated assistance.
- Reviewers mention that Narvar's ability to integrate seamlessly with existing systems and its customization options are standout features. Users have highlighted how easy it is to add assets and tailor the platform to fit their brand, which enhances their marketing efforts.
- According to recent feedback, Metapack's relationship with clients is generally positive, with users appreciating the competent support and alignment on business goals. However, they still feel that Narvar provides a more comprehensive solution for day-to-day usability.
- G2 reviewers indicate that Narvar's focus on product direction and innovation is a significant advantage, with users expressing confidence in its future developments. In contrast, Metapack's lower scores in this area suggest a need for improvement to keep pace with evolving customer needs.
Pricing
Entry-Level Pricing
Metapack
Metapack shipping plans
Contact Us
3 Packages
- https://www.metapack.com/pricing/
Narvar
No pricing availableFree Trial
Metapack
No trial information availableNarvar
No trial information availableRatings
Meets Requirements
7.1
7
8.5
124
Ease of Use
8.0
5
8.1
124
Ease of Setup
Not enough data
7.7
101
Ease of Admin
Not enough data
7.9
65
Quality of Support
6.7
6
8.3
119
Has the product been a good partner in doing business?
Not enough data
8.5
66
Product Direction (% positive)
2.2
6
8.1
119
Features by Category
Multicarrier Parcel Management SolutionsHide 6 FeaturesShow 6 Features
Not enough data
Not enough data
Management - Multicarrier Parcel Management Solutions
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Feature Not Available
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Labels
Not enough data
6.7
40
Not enough data
7.3
42
Not enough data
6.8
39
Order management
Not enough data
8.6
56
Not enough data
8.1
43
Not enough data
Feature Not Available
Not enough data
8.5
48
Carrier and rate management
Not enough data
Feature Not Available
Not enough data
8.0
40
Not enough data
Feature Not Available
Inventory management
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Reports
Not enough data
7.6
42
Not enough data
Feature Not Available
Not enough data
7.1
37
Integrations
Not enough data
8.8
68
Not enough data
7.6
48
Not enough data
7.5
50
Not enough data
7.8
50
Tracking
Not enough data
9.1
69
Not enough data
7.8
52
Transactions
Not enough data
7.5
51
Not enough data
Feature Not Available
Not enough data
7.8
55
Not enough data
7.3
49
Shipping Insurance
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - Package Tracking
Not enough data
6.3
30
Not enough data
7.4
35
Not enough data
6.6
33
Categories
Categories
Shared Categories
Metapack and Narvar are categorized as Returns Management and Shipping
Unique Categories
Metapack is categorized as Multicarrier Parcel Management Solutions
Narvar is categorized as Shipping Insurance and Package Tracking
Reviews
Reviewers' Company Size
Metapack
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Narvar
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Transportation/Trucking/Railroad
16.7%
Retail
16.7%
Logistics and Supply Chain
16.7%
Health, Wellness and Fitness
8.3%
Consumer Goods
8.3%
Other
33.3%
Retail
32.3%
Apparel & Fashion
30.1%
Consumer Goods
8.3%
Luxury Goods & Jewelry
3.0%
Health, Wellness and Fitness
2.3%
Other
24.1%
Discussions
Metapack has no discussions with answers
Is Narvar a SaaS?
2 Comments
Official Response from Narvar
Yes, Narvar is a SaaS company. It provides a cloud-based platform that enables retailers to enhance their post-purchase customer experiences. Narvar’s...Read more
Who is Narvar tracking?
1 Comment
Official Response from Narvar
Narvar tracks shipments and customer interactions for over 1,500 brands and retailers, supporting more than 1,000 carriers and touching over 2 billion...Read more
Who does Narvar ship with?
1 Comment
Official Response from Narvar
Narvar isn't a shipping provider. However, Narvar does support over 1,000 carriers worldwide, enabling seamless shipment tracking and post-purchase...Read more
Hunting for software insights?
With over 3 million reviews, we can provide the specific details that help you make an informed software buying decision for your business. Finding the right product is important, let us help.
