MessageGears Optimized for quick response | ![]() Sailthru Optimized for quick response | |
Star Rating | ||
Market Segments | ||
Entry Level Price |
When assessing the two solutions, reviewers found Sailthru easier to use, set up, and administer. However, reviewers preferred doing business with MessageGears overall.
Best: I needn't setup targeting/Audience every time, just need to change values in some fields.
The customer service is second to none. I feel as if my CSM is truly looking out for the best interest of our company and not just looking to onboard us for the money. I love the Sailthru Academy days and plan to attend everyone that I am given the chance...
The UI is somewhat lacking. It's not always the easiest to navigate.
My biggest complaint is how slow each page is to load. Sometimes it will take up to 30 seconds (or longer!) for drop-down menus to appear, images to reload, previews to load, etc. It's almost frustrating enough to not use Saithru at all.