Compare MessageDesk and SimpleTexting 
Featured Products
At a Glance
Market Segments
Small-Business (79.4% of reviews)
Small-Business (74.2% of reviews)
Entry-Level Pricing
$39.00 1 Per user seat Per Month
$39.00 Per Month
MessageDesk
Star Rating
(35)4.6 out of 5
Market Segments
Small-Business (79.4% of reviews)
Pros & Cons
Entry-Level Pricing
$39.00 1 Per user seat Per Month
Browse all 3 pricing plansSimpleTexting
Star Rating
(641)4.7 out of 5
Market Segments
Small-Business (74.2% of reviews)
Pros & Cons
Entry-Level Pricing
$39.00 Per Month
Free Trial is available
Browse all 6 pricing plansMessageDesk vs SimpleTexting
When assessing the two solutions, reviewers found SimpleTexting easier to use and set up. However, MessageDesk is easier to administer. Reviewers also preferred doing business with MessageDesk overall.
- Reviewers felt that SimpleTexting meets the needs of their business better than MessageDesk.
- When comparing quality of ongoing product support, reviewers felt that MessageDesk is the preferred option.
- For feature updates and roadmaps, our reviewers preferred the direction of MessageDesk over SimpleTexting.
Pricing
Entry-Level Pricing
MessageDesk
Team
$39.00
1 Per user seat Per Month
Best for: Teams that need a rich, powerful, crisp team SMS inbox.
- Per user seat pricing
- Connect up to 48 phone numbers
- Unlimited 1-on-1 SMS texting
SimpleTexting
500 Credits
$39.00
Per Month
500 Outgoing Text Messages
- Mass texting
- Two-way messaging
- Free SMS replies and incoming messages
Free Trial
MessageDesk
Free Trial is available
SimpleTexting
Free Trial is available
Ratings
Meets Requirements
9.1
32
9.2
473
Ease of Use
8.9
32
9.3
476
Ease of Setup
8.3
11
9.2
355
Ease of Admin
9.3
10
9.2
351
Quality of Support
9.9
27
9.4
450
Has the product been a good partner in doing business?
10.0
10
9.4
347
Product Direction (% positive)
9.6
27
8.7
436
Features by Category
Text Messaging
9.5
10
9.3
194
|
Verified
8.8
11
9.0
181
|
Verified
8.9
9
9.1
173
|
Verified
8.7
10
9.1
161
|
Verified
7.6
7
9.0
160
|
Verified
9.3
7
8.7
150
|
Verified
9.8
9
9.0
136
|
Verified
8.9
6
8.4
82
SMS Platform
8.6
6
8.1
154
|
Verified
8.9
6
8.7
154
|
Verified
Not enough data
7.5
54
6.1
6
7.5
51
Feature Not Available
8.0
72
|
Verified
Feature Not Available
8.2
61
|
Verified
Agentic AI - SMS Marketing
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Not enough data
Not enough data
Feature Not Available
Not enough data
Messaging Channels
Not enough data
9.5
125
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
8.7
101
Administration
Not enough data
8.9
82
Not enough data
8.4
73
Not enough data
8.0
53
Not enough data
7.6
48
Platform Basics - VoIP Providers
Not enough data
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Feature Not Available
Not enough data
Basic Communication
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Not enough data
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Agentic AI - VoIP Providers
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Access
Feature Not Available
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Advanced Features
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Not enough data
Not enough data
Features
Feature Not Available
Feature Not Available
6.9
6
7.9
37
9.0
10
9.6
82
Feature Not Available
Feature Not Available
Feature Not Available
Feature Not Available
8.8
7
Feature Not Available
Categories
Categories
Shared Categories
MessageDesk and SimpleTexting are categorized as Appointment Reminder and SMS Marketing
Unique Categories
MessageDesk is categorized as Shared Inbox and VoIP Providers
SimpleTexting is categorized as Proactive Notification
Reviews
Reviewers' Company Size
MessageDesk
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
SimpleTexting
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Non-Profit Organization Management
8.8%
Consumer Goods
8.8%
Education Management
8.8%
Medical Practice
5.9%
Legal Services
5.9%
Other
61.8%
Non-Profit Organization Management
11.8%
Religious Institutions
9.1%
Health, Wellness and Fitness
6.4%
Real Estate
4.0%
Marketing and Advertising
3.8%
Other
64.8%
Alternatives
Discussions
MessageDesk has no discussions with answers
Does SimpleTexting.com offer an API?
2 Comments
Official Response from SimpleTexting
Yes! All plans include the ability to obtain access to our API so you can build SimpleTexting.com features into your own platform. Read more
How do I automate
1 Comment
TG
Hello Sami! We'd be happy to explore options for you depending on the automation you want to set up. If you could check our website and chat with us real...Read more
We would like a simple to use "secure portal site".
1 Comment
JJ
I think you have found the solution here. I find it difficult to utilize my company portal to see all responses in one place. This site is secure allows you...Read more
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