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Compare MessageDesk and SimpleTexting 
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At a Glance
Market Segments
Small-Business (79.4% of reviews)
Small-Business (74.5% of reviews)
Entry-Level Pricing
Free
$29.00
MessageDesk
Star Rating
(34)4.7 out of 5
Market Segments
Small-Business (79.4% of reviews)
Pros & Cons
Entry-Level Pricing
Free
Browse all 4 pricing plansSimpleTexting
Star Rating
(640)4.7 out of 5
Market Segments
Small-Business (74.5% of reviews)
Pros & Cons
Entry-Level Pricing
$29.00
Free Trial is available
Browse all 6 pricing plansSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- Users report that SimpleTexting excels in ease of use with a score of 9.3, while MessageDesk has a slightly lower score of 8.9, indicating that SimpleTexting may be more intuitive for new users.
- Reviewers mention that SimpleTexting's quality of support is rated at 9.4, which is lower than MessageDesk's impressive 9.9, suggesting that MessageDesk may provide more responsive and helpful customer service.
- G2 users highlight that SimpleTexting offers a robust text scheduler with a score of 9.1, while MessageDesk's scheduler is rated lower at 8.3, indicating that SimpleTexting may be better for users who prioritize scheduling capabilities.
- Users on G2 report that MessageDesk shines in SMS messaging with a perfect score of 10.0, while SimpleTexting has a strong score of 9.5, suggesting that MessageDesk may have superior SMS features or reliability.
- Reviewers mention that SimpleTexting's personalization features are rated at 9.0, while MessageDesk's are even higher at 9.7, indicating that MessageDesk may offer more advanced options for tailoring messages to individual recipients.
- Users say that SimpleTexting's entry-level price starts at $29.00, making it more accessible for small businesses compared to MessageDesk's starting price of $109.00, which could be a significant factor for budget-conscious buyers.
Pricing
Entry-Level Pricing
MessageDesk
Individual
Free
Best for: Twilio users who need an organized SMS inbox.
- First user free
- Connect Twilio numbers
- Messaging via Twilio
SimpleTexting
500 Credits
$29.00
500 Outgoing Text Messages
- Unlimited Free Keywords
- Free Incoming Messages
- Unlimited Chat, Email & Phone Support
Free Trial
MessageDesk
Free Trial is available
SimpleTexting
Free Trial is available
Ratings
Meets Requirements
9.1
32
9.2
472
Ease of Use
8.9
32
9.3
475
Ease of Setup
8.3
11
9.2
354
Ease of Admin
9.3
10
9.2
351
Quality of Support
9.9
27
9.4
449
Has the product been a good partner in doing business?
10.0
10
9.4
347
Product Direction (% positive)
9.6
27
8.7
436
Features by Category
Text Messaging
9.5
10
9.3
193
|
Verified
8.8
11
9.0
181
|
Verified
8.9
9
9.1
173
|
Verified
8.7
10
9.1
161
|
Verified
7.6
7
9.0
160
|
Verified
9.3
7
8.7
150
|
Verified
9.8
9
9.0
136
|
Verified
8.9
6
8.4
82
SMS Platform
8.6
6
8.1
154
|
Verified
8.9
6
8.7
154
|
Verified
Not enough data
7.5
54
6.1
6
7.5
51
Feature Not Available
8.0
72
|
Verified
Feature Not Available
8.1
60
|
Verified
Agentic AI - SMS Marketing
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Not enough data
Not enough data
Feature Not Available
Not enough data
Messaging Channels
Not enough data
9.5
125
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
8.7
101
Administration
Not enough data
8.9
82
Not enough data
8.4
73
Not enough data
8.0
53
Not enough data
7.6
48
Platform Basics - VoIP Providers
Not enough data
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Feature Not Available
Not enough data
Basic Communication
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Not enough data
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Agentic AI - VoIP Providers
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Access
Feature Not Available
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Advanced Features
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Not enough data
Not enough data
Features
Feature Not Available
Feature Not Available
6.9
6
7.9
37
9.0
10
9.6
82
Feature Not Available
Feature Not Available
Feature Not Available
Feature Not Available
8.8
7
Feature Not Available
Categories
Categories
Shared Categories
MessageDesk and SimpleTexting are categorized as Appointment Reminder and SMS Marketing
Unique Categories
MessageDesk is categorized as Shared Inbox and VoIP Providers
SimpleTexting is categorized as Proactive Notification
Reviews
Reviewers' Company Size
MessageDesk
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
SimpleTexting
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Non-Profit Organization Management
8.8%
Education Management
8.8%
Consumer Goods
8.8%
Medical Practice
5.9%
Legal Services
5.9%
Other
61.8%
Non-Profit Organization Management
11.9%
Religious Institutions
9.1%
Health, Wellness and Fitness
6.4%
Retail
3.8%
Real Estate
3.8%
Other
64.9%
Alternatives
Discussions
MessageDesk has no discussions with answers
Does SimpleTexting.com offer an API?
2 Comments
Official Response from SimpleTexting
If you want more information on our API, then we recommend checking out this page: https://simpletexting.com/api/Read more
What is SMS?
1 Comment
Official Response from SimpleTexting
SMS stands for Short Message Service. It is often referred to as “text messaging” and used on mobile phones. If you'd like to learn more about our...Read more
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