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# MessageDesk vs SimpleTexting Comparison - What are their main differences?

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Pricing

**MessageDesk**
Free Trial

**$39.00** 1 Per user seat Per Month · Team

**SimpleTexting**
Free Trial

**$39.00** Per Month · 500 Credits

**Pricing Insights**
from reviews

Time to Implement

**MessageDesk**
Not enough reviews yet

**SimpleTexting**
1 month

Based on 154 responses

Return on Investment

**MessageDesk**
Not enough reviews yet

**SimpleTexting**
13 months

Based on 123 responses

Perceived Cost

**MessageDesk**
$$$$$

**SimpleTexting**
$$$$$

Average Discount

**MessageDesk**
Not enough reviews yet

**SimpleTexting**
9%

 ![MessageDesk](https://images.g2crowd.com/uploads/product/hd_favicon/175eac8d9af33c3b7761edc11db06b85/messagedesk.svg "MessageDesk")

 ![SimpleTexting](https://images.g2crowd.com/uploads/product/hd_favicon/e77e4a305087d9dd285cd9dd42cbb826/simpletexting.svg "SimpleTexting")

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**Pros & Cons**
from reviews

**MessageDesk**
[
Ease of Use (10)
](https://www.g2.com/products/messagedesk/reviews?filters%5Bsentiment_snippet%5D=1128850&qs=pros-and-cons#reviews)[
Automation (6)
](https://www.g2.com/products/messagedesk/reviews?filters%5Bsentiment_snippet%5D=1130115&qs=pros-and-cons#reviews)[
Number Issues (3)
](https://www.g2.com/products/messagedesk/reviews?filters%5Bsentiment_snippet%5D=1128325&qs=pros-and-cons#reviews)[
Complex Processes (2)
](https://www.g2.com/products/messagedesk/reviews?filters%5Bsentiment_snippet%5D=1990721&qs=pros-and-cons#reviews)

**SimpleTexting**
[
Customer Support (3)
](https://www.g2.com/products/simpletexting/reviews?filters%5Bsentiment_snippet%5D=1259635&qs=pros-and-cons#reviews)[
Chat Support (2)
](https://www.g2.com/products/simpletexting/reviews?filters%5Bsentiment_snippet%5D=1260154&qs=pros-and-cons#reviews)[
Poor Customer Support (2)
](https://www.g2.com/products/simpletexting/reviews?filters%5Bsentiment_snippet%5D=1259109&qs=pros-and-cons#reviews)[
Access Issues (1)
](https://www.g2.com/products/simpletexting/reviews?filters%5Bsentiment_snippet%5D=1259877&qs=pros-and-cons#reviews)

Integrations

**MessageDesk**
Not enough data

**SimpleTexting**
[

 ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/large_detail/large_detail_db4c97d6a091779bee99b5765660281e/zapier.png "Product Avatar Image")

Zapier

](https://www.g2.com/products/zapier/reviews)[
View all
](https://www.g2.com/products/simpletexting/integrations)

Screenshots

**MessageDesk**
 ![MessageDesk screenshot](https://images.g2crowd.com/cdn-cgi/image/width=600,height=600,fit=scale-down,format=auto,onerror=redirect,/https://images.g2crowd.com/uploads/attachment/file/173317/Intuit-1.jpg)

**SimpleTexting**
 ![SimpleTexting screenshot](https://images.g2crowd.com/cdn-cgi/image/width=600,height=600,fit=scale-down,format=auto,onerror=redirect,/https://images.g2crowd.com/uploads/attachment/file/91143/2-Way-Conversations.png)

**Ratings**
from reviews

Meets Requirements

**MessageDesk**

9.1

9.132

**SimpleTexting**

9.2

9.2479

Ease of Use

**MessageDesk**

8.9

8.932

**SimpleTexting**

9.3

9.3483

Ease of Setup

**MessageDesk**

8.3

8.311

**SimpleTexting**

9.2

9.2361

Ease of Admin

**MessageDesk**

9.3

9.310

**SimpleTexting**

9.3

9.3355

Quality of Support

**MessageDesk**

9.9

9.927

**SimpleTexting**

9.4

9.4455

Has the product been a good partner in doing business?

**MessageDesk**

10.0

10.010

**SimpleTexting**

9.4

9.4352

Product Direction (% positive)

**MessageDesk**

9.6

9.627

**SimpleTexting**

8.7

8.7441

**Features**
ratings from reviews

SMS Marketing

8.6

14

8.5

230

Appointment Reminder

8.2

12

8.8

92

Proactive Notification

Not enough data

8.5

141

Shared Inbox

8.3

9

Not enough data

User Insights

**Reviewers' Company Size**

Small-Business(50 or fewer emp.)
79.4%

Mid-Market(51-1000 emp.)
17.6%

Enterprise(\> 1000 emp.)
2.9%

Small-Business(50 or fewer emp.)
79.4%

Mid-Market(51-1000 emp.)
17.6%

Enterprise(\> 1000 emp.)
2.9%

Small-Business(50 or fewer emp.)
74.4%

Mid-Market(51-1000 emp.)
22.6%

Enterprise(\> 1000 emp.)
3.0%

Small-Business(50 or fewer emp.)
74.4%

Mid-Market(51-1000 emp.)
22.6%

Enterprise(\> 1000 emp.)
3.0%

**Reviewers' Industry**

[![MessageDesk](https://images.g2crowd.com/uploads/product/hd_favicon/175eac8d9af33c3b7761edc11db06b85/messagedesk.svg "MessageDesk")](https://www.g2.com/products/messagedesk/reviews)
MessageDesk

Non-Profit Organization Management
8.8%

Consumer Goods
8.8%

Education Management
8.8%

Medical Practice
5.9%

Legal Services
5.9%

Other
61.8%

[![SimpleTexting](https://images.g2crowd.com/uploads/product/hd_favicon/e77e4a305087d9dd285cd9dd42cbb826/simpletexting.svg "SimpleTexting")](https://www.g2.com/products/simpletexting/reviews)
SimpleTexting

Non-Profit Organization Management
12.5%

Religious Institutions
9.0%

Health, Wellness and Fitness
6.5%

Real Estate
4.0%

Marketing and Advertising
3.8%

Other
64.2%

Alternatives

**MessageDesk Alternatives**

 ![Text-Em-All](https://images.g2crowd.com/uploads/product/hd_favicon/aa2f7e22d852c96e56edb3ed0fd8e97f/text-em-all.svg "Text-Em-All")

[
Text-Em-All
](/products/text-em-all/reviews)

 ![YouCanBookMe](https://images.g2crowd.com/uploads/product/hd_favicon/1b9a3be639f6045ddafcdfd219e9b7b1/youcanbookme.svg "YouCanBookMe")

[
YouCanBookMe
](/products/youcanbookme/reviews)

 ![Acuity Scheduling](https://images.g2crowd.com/uploads/product/image/thumb_square/thumb_square_d06214a78a4c42bbd28cfa5c5d8b7b38/acuity-scheduling.png "Acuity Scheduling")

[
Acuity Scheduling
](/products/acuity-scheduling/reviews)

 ![GReminders](https://images.g2crowd.com/uploads/product/hd_favicon/4716c972a242cd0db93f1d54fa2db1c0/greminders.svg "GReminders")

[
GReminders
](/products/greminders/reviews)

**SimpleTexting Alternatives**

 ![Text-Em-All](https://images.g2crowd.com/uploads/product/hd_favicon/aa2f7e22d852c96e56edb3ed0fd8e97f/text-em-all.svg "Text-Em-All")

[
Text-Em-All
](/products/text-em-all/reviews)

 ![Brevo](https://images.g2crowd.com/uploads/product/hd_favicon/9b8f8747599b922f5aaa181db2ae94f4/brevo-brevo.svg "Brevo")

[
Brevo
](/products/brevo-brevo/reviews)

 ![Textedly](https://images.g2crowd.com/uploads/product/hd_favicon/736f866410796ccd5cc7763fc8a4b265/textedly.svg "Textedly")

[
Textedly
](/products/textedly/reviews)

 ![DialMyCalls](https://images.g2crowd.com/uploads/product/hd_favicon/089b6e85a66345b5ed2851157d0d5dc5/dialmycalls.svg "DialMyCalls")

[
DialMyCalls
](/products/dialmycalls/reviews)

## MessageDesk vs SimpleTexting

When assessing the two solutions, reviewers found SimpleTexting easier to use and set up. However, reviewers felt that administration of both products was equally easy, and preferred doing business with MessageDesk overall.

- Reviewers felt that SimpleTexting meets the needs of their business better than MessageDesk.
- When comparing quality of ongoing product support, reviewers felt that MessageDesk is the preferred option.
- For feature updates and roadmaps, our reviewers preferred the direction of MessageDesk over SimpleTexting.