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Compare MessageDesk and Mobile Text Alerts 
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At a Glance
Market Segments
Small-Business (79.4% of reviews)
Small-Business (68.2% of reviews)
Entry-Level Pricing
Free
Free Trial
MessageDesk
Star Rating
(34)4.7 out of 5
Market Segments
Small-Business (79.4% of reviews)
Pros & Cons
Entry-Level Pricing
Free
Browse all 4 pricing plansMobile Text Alerts
Star Rating
(69)4.6 out of 5
Market Segments
Small-Business (68.2% of reviews)
Pros & Cons
Entry-Level Pricing
Free Trial
Browse all 9 pricing plansSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- Users report that Mobile Text Alerts excels in ease of setup with a score of 9.2, making it a preferred choice for small businesses looking for a quick implementation, while MessageDesk's score of 7.9 indicates a more complex setup process that some users find challenging.
- Reviewers mention that MessageDesk shines in quality of support, achieving a remarkable score of 9.9, which users appreciate for its responsiveness and helpfulness, whereas Mobile Text Alerts, with a score of 9.2, is still strong but not as highly rated in this area.
- G2 users highlight the superior bulk SMS capabilities of MessageDesk, scoring 9.3 compared to Mobile Text Alerts' 8.9, indicating that MessageDesk may be better suited for businesses that prioritize high-volume messaging.
- Users on G2 report that MessageDesk offers better personalization features, scoring 9.7, which allows for more tailored messaging, while Mobile Text Alerts scores 8.3, suggesting it may lack some advanced customization options.
- Reviewers say that Mobile Text Alerts provides a more user-friendly experience overall, with an ease of use score of 9.2, compared to MessageDesk's 8.9, making it a better fit for users who prioritize simplicity in their software.
- Users report that Mobile Text Alerts has a strong focus on transactional SMS with a score of 7.9, while MessageDesk does not have a score in this area, indicating that Mobile Text Alerts may be more suitable for businesses that rely on transactional messaging.
Pricing
Entry-Level Pricing
MessageDesk
Individual
Free
Best for: Twilio users who need an organized SMS inbox.
- First user free
- Connect Twilio numbers
- Messaging via Twilio
Mobile Text Alerts
Free 14-Day Trial
Free Trial
Get 50 messages and full account access.
- 50 messages
- 1 opt-in keyword
- free inbound messages
Free Trial
MessageDesk
Free Trial is available
Mobile Text Alerts
Free Trial is available
Ratings
Meets Requirements
9.1
32
9.3
50
Ease of Use
8.9
32
9.2
52
Ease of Setup
8.3
11
9.2
31
Ease of Admin
9.3
10
9.1
32
Quality of Support
9.9
27
9.2
40
Has the product been a good partner in doing business?
10.0
10
9.7
31
Product Direction (% positive)
9.6
27
9.5
50
Features by Category
Text Messaging
9.5
10
8.9
29
8.8
11
7.8
27
8.9
9
8.8
28
8.7
10
8.3
27
7.6
7
8.7
29
9.3
7
8.5
24
9.8
9
8.3
21
8.9
6
7.9
19
SMS Platform
8.6
6
8.7
25
8.9
6
8.6
24
Not enough data
8.5
16
6.1
6
7.6
16
Feature Not Available
8.5
19
Feature Not Available
8.8
15
Agentic AI - SMS Marketing
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Not enough data
Not enough data
Feature Not Available
Not enough data
Messaging Channels
Not enough data
9.0
27
Not enough data
7.8
13
Not enough data
7.2
10
Not enough data
8.5
18
Administration
Not enough data
8.4
15
Not enough data
7.6
15
Not enough data
7.9
14
Not enough data
6.7
14
Platform Basics - VoIP Providers
Not enough data
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Feature Not Available
Not enough data
Basic Communication
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Not enough data
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Agentic AI - VoIP Providers
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Access
Feature Not Available
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Advanced Features
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Not enough data
Not enough data
Analysis
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Campaigns
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Engagement
Not enough data
Not enough data
Platform
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - Mobile Marketing
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Features
Feature Not Available
9.0
5
6.9
6
9.2
6
9.0
10
9.0
12
Feature Not Available
8.3
7
Feature Not Available
9.0
5
8.8
7
7.8
6
Categories
Categories
Shared Categories
MessageDesk and Mobile Text Alerts are categorized as Appointment Reminder and SMS Marketing
Unique Categories
MessageDesk is categorized as Shared Inbox and VoIP Providers
Mobile Text Alerts is categorized as Emergency Notification, Proactive Notification, and Mobile Marketing
Reviews
Reviewers' Company Size
MessageDesk
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Mobile Text Alerts
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Non-Profit Organization Management
8.8%
Education Management
8.8%
Consumer Goods
8.8%
Medical Practice
5.9%
Legal Services
5.9%
Other
61.8%
Religious Institutions
12.1%
Non-Profit Organization Management
10.6%
Real Estate
6.1%
Marketing and Advertising
6.1%
Retail
4.5%
Other
60.6%
Alternatives
Discussions
MessageDesk has no discussions with answers
What is the best way to make Mobile Text Alerts usable to the user?
2 Comments
RR
I think needs to be affordable and low cost so that it will be usable to the user Read more
What is Mobile Text Alerts used for?
1 Comment
CR
Team member communication—events, HR notifications, weather alerts, etc. Read more
Mobile Text Alerts has no more discussions with answers
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