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Compare Bird and Telnyx CPaaS 
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At a Glance
Market Segments
Small-Business (78.3% of reviews)
Small-Business (80.6% of reviews)
Entry-Level Pricing
No pricing available
Pay As You Go
Bird
Star Rating
(73)3.9 out of 5
Market Segments
Small-Business (78.3% of reviews)
Pros & Cons
Entry-Level Pricing
No pricing available
Learn more about BirdTelnyx CPaaS
Star Rating
(519)4.7 out of 5
Market Segments
Small-Business (80.6% of reviews)
Pros & Cons
Entry-Level Pricing
Pay As You Go
Free Trial is available
Learn more about Telnyx CPaaSSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- Reviews say that Telnyx CPaaS excels in API Call Speed with a score of 9.0, while Bird falls behind with a score of 8.0. Users report that this speed is crucial for real-time communication applications.
- Users on G2 mention that Telnyx CPaaS offers superior Quality of Support with a score of 9.3 compared to Bird's 7.8. Reviewers highlight the responsiveness and helpfulness of Telnyx's support team as a significant advantage.
- Reviewers mention that Telnyx CPaaS shines in Ease of Integration with a score of 8.9, while Bird's score of 7.6 indicates more challenges. Users report that seamless integration with existing systems is a key factor for their satisfaction.
- Users say that Telnyx CPaaS provides a more comprehensive Communication Varieties feature set, scoring 9.0, which includes options like video calls and instant messaging, whereas Bird's score of 7.8 suggests a more limited offering.
- G2 users report that Telnyx CPaaS has a better Documentation score of 8.8, while Bird's score of 6.7 indicates a lack of clarity and resources. Reviewers mention that thorough documentation is essential for onboarding and troubleshooting.
- Users report that Telnyx CPaaS is favored for its Text Messaging capabilities, particularly in features like Bulk SMS and Two-Way Text Messaging, which are rated higher than Bird's offerings, making it a preferred choice for marketing campaigns.
Pricing
Entry-Level Pricing
Bird
No pricing availableFree Trial
Bird
Free Trial is available
Telnyx CPaaS
Free Trial is available
Ratings
Meets Requirements
7.9
60
9.4
436
Ease of Use
8.2
61
9.1
448
Ease of Setup
8.0
48
9.0
385
Ease of Admin
8.2
46
9.2
332
Quality of Support
7.4
57
9.2
433
Has the product been a good partner in doing business?
7.6
45
9.3
322
Product Direction (% positive)
8.1
55
9.2
429
Features by Category
Text Messaging
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
SMS Platform
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - SMS Marketing
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Functionality
6.6
15
|
Verified
8.9
249
|
Verified
6.7
13
|
Verified
8.9
229
|
Verified
7.1
15
|
Verified
9.1
234
|
Verified
Support
5.4
14
|
Verified
8.8
249
|
Verified
Feature Not Available
8.3
215
|
Verified
4.8
14
|
Verified
8.9
233
|
Verified
WhatsApp Messaging - WhatsApp Marketing
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
WhatsApp Business Platform - WhatsApp Marketing
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Platform Basics - VoIP Providers
Not enough data
8.7
32
Not enough data
9.1
34
Not enough data
8.3
31
Not enough data
8.4
31
Not enough data
8.3
29
Not enough data
8.9
35
Basic Communication
Not enough data
9.6
149
Not enough data
8.1
117
Not enough data
8.8
129
Not enough data
7.6
111
Not enough data
8.6
118
Not enough data
8.5
111
Agentic AI - VoIP Providers
Not enough data
8.1
14
Not enough data
7.3
14
Not enough data
8.0
14
Not enough data
8.5
14
Access
Not enough data
8.1
120
Not enough data
7.5
107
Not enough data
7.3
104
Advanced Features
Not enough data
8.5
107
Not enough data
8.4
110
Not enough data
9.5
136
Analysis
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Campaigns
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Engagement
Not enough data
Not enough data
Platform
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - Mobile Marketing
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Categories
Categories
Shared Categories
Bird and Telnyx CPaaS are categorized as Communication Platform as a Service (CPaaS)
Reviews
Reviewers' Company Size
Bird
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Telnyx CPaaS
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Information Technology and Services
14.5%
Computer Software
14.5%
Leisure, Travel & Tourism
7.2%
Non-Profit Organization Management
5.8%
Financial Services
5.8%
Other
52.2%
Telecommunications
20.0%
Information Technology and Services
15.8%
Computer Software
10.8%
Marketing and Advertising
7.4%
Computer & Network Security
3.8%
Other
42.3%
Alternatives
Discussions
Help Center
1 Comment
Official Response from Bird
Explore our Help Center where your most common questions are answered:
https://support.messagebird.com/hc/en-usRead more
Bird has no more discussions with answers
Does Telnyx provide any hardware?
1 Comment
TC
Telnyx are offering a 'software as a service / API as a service' - you setup the account via web admin panel; then add features etc as per your needs. You...Read more
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