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At a Glance
Market Segments
Small-Business (78.3% of reviews)
Small-Business (78.0% of reviews)
Entry-Level Pricing
No pricing available
Contact Us
Bird
Star Rating
(73)3.9 out of 5
Market Segments
Small-Business (78.3% of reviews)
Pros & Cons
Entry-Level Pricing
No pricing available
Learn more about BirdWati
Star Rating
(442)4.6 out of 5
Market Segments
Small-Business (78.0% of reviews)
Pros & Cons
Entry-Level Pricing
Contact Us
Free Trial is available
Browse all 3 pricing plansSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- Users report that Bird has a solid Ease of Use rating of 8.5, but WATI outshines with a score of 9.1, indicating that WATI's interface is more intuitive and user-friendly.
- Reviewers mention that WATI excels in Quality of Support with a score of 8.7 compared to Bird's 7.8, suggesting that WATI provides more responsive and helpful customer service.
- G2 users highlight that WATI's API Call Speed is rated at 8.7, while Bird's is lower at 8.0, indicating that WATI may offer faster integration capabilities for developers.
- Users on G2 note that WATI's Generative AI features, particularly in AI Text Generation and AI Text Summarization, are rated higher (8.4 and 8.6 respectively) than Bird's (7.6 and 7.5), showcasing WATI's advanced capabilities in AI-driven communication.
- Reviewers say that WATI's Transactional Messages and Bulk WhatsApp Messaging features are rated exceptionally high at 9.4 and 9.6, respectively, while Bird does not offer comparable features, making WATI a better choice for WhatsApp marketing.
- Users report that Bird's Documentation score is notably low at 6.7, while WATI's documentation is rated at 8.8, indicating that WATI provides better resources for users to understand and utilize the software effectively.
Pricing
Entry-Level Pricing
Bird
No pricing availableWati
Growth
Contact Us
Send WhatsApp messages to thousands of users in one click to improve reach.
- 5 Agents
- Blue Tick Verification & Assistance
- 1,000 Free Conversations per month
Free Trial
Bird
Free Trial is available
Wati
Free Trial is available
Ratings
Meets Requirements
7.9
60
8.9
343
Ease of Use
8.2
61
9.2
352
Ease of Setup
8.0
48
8.9
314
Ease of Admin
8.2
46
9.1
265
Quality of Support
7.4
57
8.6
337
Has the product been a good partner in doing business?
7.6
45
9.1
261
Product Direction (% positive)
8.1
55
9.3
325
Features by Category
Text Messaging
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
SMS Platform
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - SMS Marketing
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Channels
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Design
Not enough data
8.7
152
Not enough data
7.9
152
Not enough data
8.6
164
Not enough data
8.4
152
Not enough data
8.7
154
Generative AI
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Functionality
6.6
15
|
Verified
8.8
127
6.7
13
|
Verified
8.5
116
7.1
15
|
Verified
8.5
113
Support
5.4
14
|
Verified
8.6
119
Feature Not Available
8.3
114
4.8
14
|
Verified
8.6
125
Responses
Not enough data
8.6
169
Not enough data
8.8
166
Not enough data
8.6
164
Not enough data
8.6
159
Not enough data
8.5
153
Platform
Not enough data
8.7
162
Not enough data
8.7
138
Not enough data
8.4
159
Not enough data
8.0
158
Not enough data
Feature Not Available
Not enough data
8.7
149
Not enough data
8.6
150
Generative AI
Not enough data
7.3
95
Not enough data
Feature Not Available
Messaging Channels
Not enough data
7.4
44
Not enough data
Feature Not Available
Not enough data
7.1
46
Not enough data
9.1
66
Administration
Not enough data
9.2
66
Not enough data
9.0
63
Not enough data
8.4
59
Not enough data
8.7
66
Generative AI
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Process
Not enough data
8.3(won by default)
55
Not enough data
8.5(won by default)
56
Not enough data
8.5(won by default)
54
Channels
Not enough data
Feature Not Available
Not enough data
8.4(won by default)
56
Not enough data
8.6(won by default)
58
Not enough data
7.7(won by default)
50
Not enough data
8.5(won by default)
51
Insight
Not enough data
8.0(won by default)
49
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
WhatsApp Messaging - WhatsApp Marketing
Not enough data
9.1
85
Not enough data
9.3
86
Not enough data
9.2
84
Not enough data
9.0
84
Not enough data
9.1
84
Not enough data
9.2
84
WhatsApp Business Platform - WhatsApp Marketing
Not enough data
8.8
81
Not enough data
9.1
79
Not enough data
8.6
76
Not enough data
8.8
77
Analysis
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Campaigns
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Engagement
Not enough data
Not enough data
Platform
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - Mobile Marketing
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Categories
Categories
Shared Categories
Bird and Wati are categorized as Communication Platform as a Service (CPaaS) and WhatsApp Marketing
Unique Categories
Bird is categorized as SMS Marketing and Mobile Marketing
Wati is categorized as Chatbots, Proactive Notification, Customer Communications Management, and Social Customer Service
Reviews
Reviewers' Company Size
Bird
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Wati
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Information Technology and Services
14.5%
Computer Software
14.5%
Leisure, Travel & Tourism
7.2%
Non-Profit Organization Management
5.8%
Financial Services
5.8%
Other
52.2%
Education Management
10.1%
Information Technology and Services
7.4%
Retail
6.7%
Marketing and Advertising
5.9%
Health, Wellness and Fitness
5.9%
Other
64.0%
Discussions
Help Center
1 Comment
Official Response from Bird
Explore our Help Center where your most common questions are answered:
https://support.messagebird.com/hc/en-usRead more
Bird has no more discussions with answers
Can i send custom pdf by template by providing custom link tomy customer?
2 Comments
JD
Hi Aiman, Yes. It's possible to send a different PDF for every message. You will have to pass a public URL of the PDF and WATI will automatically get the PDF...Read more
What is WATI used for?
2 Comments
PP
Wati is WhatsApp API solution that helps businesses connect with their customers through WhatsApp. It allows businesses to manage and track their...Read more
Can we know from which website we recieved the chat on whatsapp
1 Comment
JD
Our chat widget allows you to add a page title as default message when users land from a specific website.
If users allow the default message to be sent,...Read more
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