Compare Bird and Twilio
Featured Products
At a Glance
Market Segments
Small-Business (78.3% of reviews)
Small-Business (51.6% of reviews)
Entry-Level Pricing
No pricing available
No pricing available
Bird
Star Rating
(73)3.9 out of 5
Market Segments
Small-Business (78.3% of reviews)
Pros & Cons
Entry-Level Pricing
No pricing available
Learn more about Bird
Twilio
Star Rating
(518)4.1 out of 5
Market Segments
Small-Business (51.6% of reviews)
Pros & Cons
Entry-Level Pricing
No pricing available
Learn more about Twilio
Summary
AI Generated Summary
AI-generated. Powered by real user reviews.
- G2 reviewers report that Twilio excels in providing a highly customizable communication platform, allowing users to easily purchase phone numbers and manage global calls without limitations. This flexibility is particularly appreciated by businesses looking to scale their operations.
- Users say that Bird offers a user-friendly interface for managing WhatsApp communications, making it easier to handle high message volumes. The intuitive design is highlighted as a significant advantage for teams needing to streamline their messaging processes.
- Reviewers mention that Twilio's API integration is straightforward, with clear documentation that enhances the user experience. Many users have noted the reliability of message delivery, which is crucial for businesses relying on SMS and notifications.
- According to verified reviews, Bird is recognized for its robust API capabilities, supporting various communication channels like WhatsApp, SMS, and social media platforms. This versatility makes it a solid choice for businesses looking to integrate multiple messaging solutions.
- G2 reviewers highlight that while Twilio has a slightly more complex setup process, its overall quality and support are superior, with users praising the platform's scalability and the quality of customer service provided.
- Users report that Bird, while effective for certain applications, may not meet the diverse needs of all businesses as effectively as Twilio, particularly in terms of documentation and professional support, which some users found lacking.
Pricing
Entry-Level Pricing
Bird
No pricing availableTwilio
No pricing availableFree Trial
Bird
Free Trial is available
Twilio
Free Trial is available
Ratings
Meets Requirements
7.9
60
8.7
374
Ease of Use
8.2
61
8.2
382
Ease of Setup
8.0
48
7.7
221
Ease of Admin
8.2
46
7.9
196
Quality of Support
7.4
57
7.8
340
Has the product been a good partner in doing business?
7.6
45
8.0
187
Product Direction (% positive)
8.1
55
8.3
362
Features by Category
Text Messaging
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
SMS Platform
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - SMS Marketing
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Functionality
6.6
15
|
Verified
8.1
113
|
Verified
6.7
13
|
Verified
8.3
104
|
Verified
7.1
15
|
Verified
8.3
109
|
Verified
Support
5.4
14
|
Verified
7.5
108
|
Verified
Feature Not Available
Feature Not Available
4.8
14
|
Verified
6.9
110
|
Verified
API Features
Not enough data
6.7
12
Not enough data
6.7
12
Not enough data
6.7
13
Not enough data
7.3
11
Not enough data
7.0
11
Security and Compliance
Not enough data
6.5
11
Not enough data
6.7
11
Not enough data
7.2
13
Not enough data
7.3
11
Basic Communication - Cloud PBX
Not enough data
4.7
5
Not enough data
5.0
5
Not enough data
5.0
5
Not enough data
5.7
5
Not enough data
5.3
5
Not enough data
5.3
5
Advanced Features - Cloud PBX
Not enough data
4.7
5
Not enough data
4.3
5
Not enough data
3.7
5
Not enough data
5.0
5
WhatsApp Messaging - WhatsApp Marketing
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
WhatsApp Business Platform - WhatsApp Marketing
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Platform Basics - VoIP Providers
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Basic Communication
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - VoIP Providers
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Access
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Advanced Features
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Messaging - RCS Business Messaging
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Security / Verification - RCS Business Messaging
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Analytics / Deliverability - RCS Business Messaging
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
AI - RCS Business Messaging
Not enough data
Not enough data
Analysis
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Campaigns
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Engagement
Not enough data
Not enough data
Platform
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - Mobile Marketing
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Categories
Categories
Shared Categories
Bird and Twilio are categorized as Communication Platform as a Service (CPaaS), WhatsApp Marketing, and SMS Marketing
Unique Categories
Bird is categorized as Mobile Marketing
Twilio is categorized as RCS Business Messaging, Cloud PBX Platforms, Video Platform as a Service (VPaaS), and VoIP Providers
Reviews
Reviewers' Company Size
Bird
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Twilio
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Computer Software
14.5%
Information Technology and Services
14.5%
Leisure, Travel & Tourism
7.2%
Financial Services
5.8%
Non-Profit Organization Management
5.8%
Other
52.2%
Computer Software
17.5%
Information Technology and Services
11.2%
Marketing and Advertising
6.8%
Financial Services
5.0%
Internet
4.8%
Other
54.7%
Alternatives
Discussions
Help Center
1 Comment
Official Response from Bird
Explore our Help Center where your most common questions are answered:
https://support.messagebird.com/hc/en-usRead more
Bird has no more discussions with answers
Is it possible to do automated skype message using twilio
2 Comments
JJ
There's no specific API for sending Skype messages, like there is for WhatsApp for example, BUT you could use the Programmable SMS API to send an SMS to a...Read more
Is twilio reliable?
1 Comment
LR
Never had an issue in more than 3 years using it that impacted my business in a significative wayRead more
