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Compare Bird and Twilio 
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At a Glance
Market Segments
Small-Business (78.3% of reviews)
Small-Business (51.0% of reviews)
Entry-Level Pricing
No pricing available
No pricing available
Bird
Star Rating
(73)3.9 out of 5
Market Segments
Small-Business (78.3% of reviews)
Pros & Cons
Entry-Level Pricing
No pricing available
Learn more about BirdTwilio
Star Rating
(497)4.2 out of 5
Market Segments
Small-Business (51.0% of reviews)
Pros & Cons
Entry-Level Pricing
No pricing available
Learn more about TwilioSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- Users report that Twilio excels in API Call Speed with a score of 8.3, while Bird's API Call Speed is slightly lower at 8.0. Reviewers mention that this speed is crucial for applications requiring real-time communication.
- Reviewers say that Twilio's Ease of Integration is rated at 8.2, which is significantly higher than Bird's 7.6. Users on G2 highlight that Twilio's extensive documentation and community support make it easier to integrate with existing systems.
- G2 users mention that Twilio's Quality of Support is rated at 8.0, compared to Bird's 7.8. Reviewers say that Twilio's support team is responsive and knowledgeable, which is a key factor for businesses relying on timely assistance.
- Users say that Twilio offers a more robust set of features for SMS marketing, including Bulk SMS and Two-Way Text Messaging, which are essential for effective customer engagement. Bird, while offering similar features, does not match the depth of Twilio's capabilities.
- Reviewers mention that Twilio's HIPAA Compliance score of 8.5 is a significant advantage for healthcare-related applications, while Bird's compliance features are not as robust, making Twilio a preferred choice for sensitive industries.
- Users report that Twilio's Communication Varieties score of 8.4 indicates a wider range of communication options compared to Bird's 7.8. Reviewers say that this versatility allows businesses to engage with customers through various channels seamlessly.
Pricing
Entry-Level Pricing
Bird
No pricing availableTwilio
No pricing availableFree Trial
Bird
Free Trial is available
Twilio
Free Trial is available
Ratings
Meets Requirements
7.9
60
8.8
361
Ease of Use
8.2
61
8.2
366
Ease of Setup
8.0
48
7.8
205
Ease of Admin
8.2
46
7.9
193
Quality of Support
7.4
57
7.8
327
Has the product been a good partner in doing business?
7.6
45
8.1
184
Product Direction (% positive)
8.1
55
8.3
351
Features by Category
Text Messaging
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
SMS Platform
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - SMS Marketing
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Functionality
6.6
15
|
Verified
8.0
106
|
Verified
6.7
13
|
Verified
8.3
103
|
Verified
7.1
15
|
Verified
8.3
103
|
Verified
Support
5.4
14
|
Verified
7.6
104
|
Verified
Feature Not Available
Feature Not Available
4.8
14
|
Verified
7.1
103
|
Verified
API Features
Not enough data
6.7
12
Not enough data
6.7
12
Not enough data
6.7
13
Not enough data
7.3
11
Not enough data
7.0
11
Security and Compliance
Not enough data
6.5
11
Not enough data
6.7
11
Not enough data
7.2
13
Not enough data
7.3
11
Basic Communication - Cloud PBX
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Advanced Features - Cloud PBX
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
WhatsApp Messaging - WhatsApp Marketing
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
WhatsApp Business Platform - WhatsApp Marketing
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Messaging - RCS Business Messaging
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Security / Verification - RCS Business Messaging
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Analytics / Deliverability - RCS Business Messaging
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
AI - RCS Business Messaging
Not enough data
Not enough data
Analysis
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Campaigns
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Engagement
Not enough data
Not enough data
Platform
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - Mobile Marketing
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Categories
Categories
Shared Categories
Bird and Twilio are categorized as Communication Platform as a Service (CPaaS) and WhatsApp Marketing
Unique Categories
Bird is categorized as SMS Marketing and Mobile Marketing
Twilio is categorized as Video Platform as a Service (VPaaS), Cloud PBX Platforms, and RCS Business Messaging
Reviews
Reviewers' Company Size
Bird
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Twilio
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Information Technology and Services
14.5%
Computer Software
14.5%
Leisure, Travel & Tourism
7.2%
Non-Profit Organization Management
5.8%
Financial Services
5.8%
Other
52.2%
Computer Software
17.8%
Information Technology and Services
10.9%
Marketing and Advertising
6.9%
Internet
5.0%
Health, Wellness and Fitness
4.7%
Other
54.7%
Alternatives
Discussions
Help Center
1 Comment
Official Response from Bird
Explore our Help Center where your most common questions are answered:
https://support.messagebird.com/hc/en-usRead more
Bird has no more discussions with answers
Is it possible to do automated skype message using twilio
2 Comments
PR
Right now Twilio doesn't support any integration with Skype as such. However you can use external services like integromat to integrate them.
Read more
Is twilio reliable?
1 Comment
LR
Never had an issue in more than 3 years using it that impacted my business in a significative wayRead more
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