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Text-Em-All
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At a Glance
Market Segments
Small-Business (78.3% of reviews)
Mid-Market (47.7% of reviews)
Entry-Level Pricing
No pricing available
Starting at $749.00 1 Base Subscription Per Month
Bird
Star Rating
(73)3.9 out of 5
Market Segments
Small-Business (78.3% of reviews)
Pros & Cons
Entry-Level Pricing
No pricing available
Learn more about BirdTextUs
Star Rating
(626)4.7 out of 5
Market Segments
Mid-Market (47.7% of reviews)
Pros & Cons
Entry-Level Pricing
Starting at $749.00 1 Base Subscription Per Month
Browse all 2 pricing plansSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- Users report that Bird excels in bulk SMS capabilities with a score of 9.2, while TextUs also performs well but slightly better in two-way text messaging with a score of 9.5, indicating a stronger focus on interactive communication.
- Reviewers mention that TextUs offers superior ease of use and setup, scoring 9.4 and 9.3 respectively, compared to Bird's scores of 8.5 and 8.4, suggesting that TextUs may be more user-friendly for new adopters.
- G2 users highlight that TextUs has a more robust quality of support, scoring 9.1, while Bird's score of 7.8 indicates potential challenges in customer service experiences.
- Users on G2 report that TextUs shines in its API integration capabilities with a score of 9.0, compared to Bird's lower score of 7.6, which may affect users looking for seamless integration with other tools.
- Reviewers say that TextUs provides better documentation and professional support, scoring 9.0 and 8.9 respectively, while Bird's scores of 6.7 and 6.1 suggest that users may struggle to find adequate resources and assistance.
- Users report that Bird has a strong performance rating of 8.7, but TextUs outperforms in overall product direction with a score of 9.2, indicating a more promising future for TextUs in terms of feature updates and enhancements.
Pricing
Entry-Level Pricing
Bird
No pricing availableTextUs
Essentials
Starting at $749.00
1 Base Subscription Per Month
Perfect plan for organizations or teams getting into texting and want to enhance their conversion rates.
- Two Way Messaging
- Basic SMS Campaigns
- 10-Digit Texting Number
Free Trial
Bird
Free Trial is available
TextUs
No trial information availableRatings
Meets Requirements
7.9
60
9.3
443
Ease of Use
8.2
61
9.4
449
Ease of Setup
8.0
48
9.3
185
Ease of Admin
8.2
46
9.3
173
Quality of Support
7.4
57
9.1
399
Has the product been a good partner in doing business?
7.6
45
9.4
177
Product Direction (% positive)
8.1
55
9.2
421
Features by Category
Basics
Not enough data
8.1
124
Not enough data
8.3
121
Not enough data
8.7
142
Additional Functionality
Not enough data
8.7
136
Not enough data
7.8
113
Not enough data
8.6
136
Content
Not enough data
8.6
131
Not enough data
7.6
130
Recruiting and Onboarding
Not enough data
8.5
129
Not enough data
8.3
126
Not enough data
8.1
123
Platform
Not enough data
8.2
153
Not enough data
7.8
139
Not enough data
8.2
134
Not enough data
8.7
148
Not enough data
8.8
153
Not enough data
8.9
151
Not enough data
8.4
139
Not enough data
8.7
146
Text Messaging
Not enough data
9.2
154
|
Verified
Not enough data
9.5
169
|
Verified
Not enough data
9.4
152
|
Verified
Not enough data
9.3
140
|
Verified
Not enough data
9.0
117
Not enough data
8.9
126
|
Verified
Not enough data
9.3
145
|
Verified
Not enough data
8.6
58
SMS Platform
Not enough data
8.9
122
|
Verified
Not enough data
9.0
127
|
Verified
Not enough data
8.5
93
Not enough data
8.3
105
Not enough data
9.1
69
Not enough data
8.5
95
|
Verified
Agentic AI - SMS Marketing
Not enough data
8.5
8
Not enough data
8.8
8
Not enough data
9.0
8
Not enough data
9.0
8
Not enough data
8.5
8
Not enough data
9.0
8
Functionality
6.6
15
|
Verified
Not enough data
6.7
13
|
Verified
Not enough data
7.1
15
|
Verified
Not enough data
Support
5.4
14
|
Verified
Not enough data
Feature Not Available
Not enough data
4.8
14
|
Verified
Not enough data
Generative AI
Not enough data
Not enough data
Not enough data
Not enough data
WhatsApp Messaging - WhatsApp Marketing
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
WhatsApp Business Platform - WhatsApp Marketing
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - Salesforce AppExchange Apps
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Analysis
Not enough data
Feature Not Available
Not enough data
8.6
46
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Campaigns
Not enough data
Feature Not Available
Not enough data
8.9
96
Not enough data
9.2
104
Not enough data
9.4
107
|
Verified
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Engagement
Not enough data
Feature Not Available
Platform
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Agentic AI - Mobile Marketing
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Categories
Categories
Shared Categories
Bird and TextUs are categorized as SMS Marketing and Mobile Marketing
Unique Categories
Bird is categorized as Communication Platform as a Service (CPaaS) and WhatsApp Marketing
TextUs is categorized as Salesforce AppExchange Apps and Candidate Relationship Management
Reviews
Reviewers' Company Size
Bird
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
TextUs
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Information Technology and Services
14.5%
Computer Software
14.5%
Leisure, Travel & Tourism
7.2%
Non-Profit Organization Management
5.8%
Financial Services
5.8%
Other
52.2%
Staffing and Recruiting
55.7%
Hospital & Health Care
13.2%
Human Resources
4.8%
Health, Wellness and Fitness
2.2%
Real Estate
1.8%
Other
22.3%
Discussions
Help Center
1 Comment
Official Response from Bird
Explore our Help Center where your most common questions are answered:
https://support.messagebird.com/hc/en-usRead more
Bird has no more discussions with answers
How do I set text messages to multiple people for future dates?
2 Comments
LZ
Create a campaign and schedule the message using the calendar feature.Read more
How can I use this even more? I want to use this for a lot of things in our org
1 Comment
AF
Hey Antonio!
Here are a few pages that will help you out with utilizing our campaign features...Read more
How can we see all available emojis?
1 Comment
AF
Hey Dejya!
This page will show you how to see all of the emojis that are available! :)
https://help.textus.com/s/detail/Conversation-FeaturesRead more
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