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Compare Bird and respond.io 
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At a Glance
Market Segments
Small-Business (78.3% of reviews)
Small-Business (74.8% of reviews)
Entry-Level Pricing
No pricing available
Starting at $99.00 Per Month
Bird
Star Rating
(73)3.9 out of 5
Market Segments
Small-Business (78.3% of reviews)
Pros & Cons
Entry-Level Pricing
No pricing available
Learn more about Birdrespond.io
Star Rating
(406)4.8 out of 5
Market Segments
Small-Business (74.8% of reviews)
Pros & Cons
Entry-Level Pricing
Starting at $99.00 Per Month
Browse all 4 pricing plansSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- Users report that Bird has a solid ease of use rating of 8.5, but reviewers mention that respond.io excels with a higher rating of 9.2, indicating a more intuitive interface that simplifies user experience.
- Reviewers mention that Bird's quality of support is rated at 7.8, which some users find lacking, while respond.io shines with a score of 9.3, highlighting its responsive customer service and helpful resources.
- G2 users note that Bird's API call speed is rated at 8.0, which is decent, but users on G2 praise respond.io for its superior API integration capabilities, reflected in a higher score of 9.4, making it a better choice for developers.
- Users say that Bird's bulk SMS feature is functional but lacks advanced options, whereas respond.io's bulk WhatsApp messaging is rated at 9.6, showcasing its robust capabilities for mass communication.
- Reviewers mention that Bird's personalization features are good, but respond.io stands out with a personalization rating of 9.0, allowing for more tailored messaging strategies that enhance user engagement.
- Users report that while Bird has a solid entry-level price, respond.io's starting price of $99.00 is seen as a worthwhile investment given its higher overall ratings and feature set, particularly in areas like campaign analysis and automation.
Pricing
Entry-Level Pricing
Bird
No pricing availablerespond.io
Starter
Starting at $99.00
Per Month
- 5 Users Included (Seats)
- Team & Custom Inboxes
- Mobile App
Free Trial
Bird
Free Trial is available
respond.io
Free Trial is available
Ratings
Meets Requirements
7.9
60
9.1
219
Ease of Use
8.2
61
9.3
319
Ease of Setup
8.0
48
9.0
242
Ease of Admin
8.2
46
9.2
151
Quality of Support
7.4
57
9.2
209
Has the product been a good partner in doing business?
7.6
45
9.3
151
Product Direction (% positive)
8.1
55
9.6
215
Features by Category
Text Messaging
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
SMS Platform
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - SMS Marketing
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Channels
Not enough data
9.3
150
Not enough data
8.9
142
Not enough data
Feature Not Available
Design
Not enough data
9.0
144
Not enough data
Feature Not Available
Not enough data
9.0
145
Not enough data
8.9
143
Not enough data
9.0
141
Generative AI
Not enough data
Feature Not Available
Not enough data
8.5
113
Functionality
6.6
15
|
Verified
Not enough data
6.7
13
|
Verified
Not enough data
7.1
15
|
Verified
Not enough data
Support
5.4
14
|
Verified
Not enough data
Feature Not Available
Not enough data
4.8
14
|
Verified
Not enough data
Conversational Platform
Not enough data
8.9
127
Not enough data
9.1
128
Not enough data
8.8
127
Not enough data
9.0
126
Support Automation
Not enough data
8.8
125
Not enough data
8.7
126
Not enough data
8.7
125
Not enough data
8.6
126
Generative AI
Not enough data
Feature Not Available
Not enough data
8.3
105
WhatsApp Messaging - WhatsApp Marketing
Not enough data
9.0
47
Not enough data
9.2
44
Not enough data
9.3
45
Not enough data
8.9
44
Not enough data
9.1
44
Not enough data
9.2
46
WhatsApp Business Platform - WhatsApp Marketing
Not enough data
9.2
44
Not enough data
9.4
45
Not enough data
8.6
43
Not enough data
9.0
44
Analysis
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Campaigns
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Engagement
Not enough data
Not enough data
Platform
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - Mobile Marketing
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Categories
Categories
Shared Categories
Bird and respond.io are categorized as WhatsApp Marketing
Unique Categories
Bird is categorized as Communication Platform as a Service (CPaaS), SMS Marketing, and Mobile Marketing
respond.io is categorized as Conversational Support and Customer Communications Management
Reviews
Reviewers' Company Size
Bird
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
respond.io
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Information Technology and Services
14.5%
Computer Software
14.5%
Leisure, Travel & Tourism
7.2%
Non-Profit Organization Management
5.8%
Financial Services
5.8%
Other
52.2%
Marketing and Advertising
6.6%
Leisure, Travel & Tourism
6.6%
Information Technology and Services
6.6%
Computer Software
5.8%
Consumer Services
5.3%
Other
69.0%
Discussions
Help Center
1 Comment
Official Response from Bird
Explore our Help Center where your most common questions are answered:
https://support.messagebird.com/hc/en-usRead more
Bird has no more discussions with answers
What does respond io do?
2 Comments
RC
respond.io let you connect your official Whatsapp Business phone number (provided by Twilio and certified by Facebook now Meta) with the respond.io interface...Read more
Is respond IO safe?
1 Comment
Official Response from respond.io
Is respond.io safe? Yes! We believe that in an increasingly competitive business landscape, maintaining high standards of quality, security, and efficiency...Read more
respond.io has no more discussions with answers
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