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Compare Mercer and SuccessCOACHING 
Featured Products
At a Glance
Market Segments
Enterprise (44.4% of reviews)
Mid-Market (46.3% of reviews)
Entry-Level Pricing
No pricing available
$99.00 1 User Per Year
Mercer
Star Rating
(10)3.8 out of 5
Market Segments
Enterprise (44.4% of reviews)
Pros & Cons
Not enough data
Entry-Level Pricing
No pricing available
Learn more about MercerSuccessCOACHING
Star Rating
(930)4.6 out of 5
Market Segments
Mid-Market (46.3% of reviews)
Pros & Cons
Entry-Level Pricing
$99.00 1 User Per Year
Browse all 6 pricing plansSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- G2 reviewers report that SuccessCOACHING excels in user satisfaction, boasting a significantly higher overall rating compared to Mercer. Users appreciate the program's self-paced structure, which allows them to focus on areas needing reinforcement, enhancing their learning experience.
- According to verified reviews, SuccessCOACHING has a robust number of recent reviews, indicating a strong and active user base. With 926 total reviews, users frequently highlight the practical relevance of the course material, such as real-life scenarios that customer success managers might encounter.
- Users say that Mercer provides a user-friendly platform with helpful consultants, making it easy for employees to submit claims and queries. However, its lower number of reviews suggests that user experiences may not be as widely shared or recent as those for SuccessCOACHING.
- Reviewers mention that SuccessCOACHING's diverse learning materials, including videos, quizzes, and handouts, contribute to a more engaging educational experience. This variety helps keep users motivated and reinforces their learning, which is a notable advantage over Mercer's more traditional approach.
- According to user feedback, Mercer is praised for its effective customer service and personalized investment strategies, which help users secure their financial futures. However, its overall lower ratings in quality and responsiveness compared to SuccessCOACHING indicate room for improvement in these areas.
- G2 reviewers highlight that SuccessCOACHING's team demonstrates high levels of expertise and professionalism, with users appreciating the milestone checkpoints that aid in reviewing and reinforcing learned material. This level of support and engagement is a key differentiator from Mercer, which, while helpful, does not match the same level of user engagement.
Pricing
Entry-Level Pricing
Mercer
No pricing availableSuccessCOACHING
Solo CCSM Level 1 Subscription
$99.00
1 User Per Year
Access Launch, our online CCSM Level 1 Customer Success training and certification program.
- 12 Courses - 570 mins of video
- 26 Learning Checkpoints
- 12 Course Workbooks
Free Trial
Mercer
No trial information availableSuccessCOACHING
No trial information availableRatings
Quality of Work
8.1
6
9.3
729
Responsiveness
8.0
9
9.4
589
Expertise of Team
8.7
9
9.5
700
Execution Ability
8.0
9
9.3
673
Communication Skills
8.0
9
9.4
659
Professionalism
8.5
9
9.4
703
Has the product been a good partner in doing business?
8.0
9
9.4
710
Features by Category
Planning
Not enough data
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Not enough data
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Not enough data
Not enough data
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Delivery
Not enough data
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Not enough data
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Not enough data
Not enough data
Planning
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Delivery
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Support
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Team Quality
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Categories
Categories
Shared Categories
Mercer and SuccessCOACHING are categorized as Training & Development
Reviews
Reviewers' Company Size
Mercer
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
SuccessCOACHING
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Human Resources
22.2%
Retail
11.1%
Pharmaceuticals
11.1%
Management Consulting
11.1%
Information Technology and Services
11.1%
Other
33.3%
Computer Software
31.0%
Information Technology and Services
21.2%
Marketing and Advertising
4.6%
Computer & Network Security
3.5%
E-Learning
2.8%
Other
36.9%
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