# Lumen by Talkwalker vs Mentionlytics Comparison
---
## AI Generated Summary
- **G2 reviewers report** that Mentionlytics excels in user experience, with many users appreciating its intuitive interface and ease of setup. One user highlighted how the platform makes it simple to track various presets and receive notifications, which enhances daily usability.
- **Users say** that Talkwalker by Hootsuite offers a robust feature set, particularly in its ability to provide deep insights and cluster analysis. Reviewers have noted that it synthesizes key themes from large data sets effectively, making it a valuable tool for those needing comprehensive analytics.
- **According to verified reviews** , Mentionlytics stands out for its excellent customer support, with users praising the knowledgeable staff who are always ready to assist. This level of support is crucial for businesses that rely on timely help to navigate the platform's features.
- **Reviewers mention** that Talkwalker by Hootsuite has a strong focus on data coverage across various channels, which is beneficial for users looking to monitor a wide range of digital conversations. However, some users have expressed a desire for more customization options in reporting.
- **G2 reviewers highlight** that Mentionlytics provides a variety of data visualizations, which helps users interpret their analytics more effectively. This feature, combined with editable and shareable reports, makes it easier for teams to collaborate on insights.
- **Users report** that while Talkwalker by Hootsuite has a solid reputation for its analytics capabilities, it faces challenges in meeting specific workflow needs, with some reviewers noting configuration difficulties that could hinder its overall effectiveness for certain users.



---
## Frequently Asked Questions

### What is the difference between Lumen by Talkwalker vs Mentionlytics?

Mentionlytics stands out from Lumen by Talkwalker with a higher G2 rating, stronger ease of setup, and more frequent reviewer praise for ease of use and customer support.

| [Lumen by Talkwalker](https://www.g2.com/products/lumen-by-talkwalker/reviews) | [Mentionlytics](https://www.g2.com/products/mentionlytics/reviews) |
| --- | --- |
| 4.3/5 (137 reviews) | 4.9/5 (112 reviews) |
| Small-Business | Small-Business |
| 8.4 | 9.1 |
| 9.3 | 9.7 |
| Customer Support | Ease of Use |



### How do the pricing models of Lumen by Talkwalker and Mentionlytics compare?

Mentionlytics is considered the stronger value by reviewers, with higher satisfaction on price and affordability themes.

- **Lumen by Talkwalker:** Reviewers note that it is a powerful tool but often describe it as expensive and less suitable for small budgets.
- **Mentionlytics:** Reviewers frequently highlight its affordability and cost-effectiveness, with several citing it as a solid value for the features provided.
- **Switching reasons:** Recent reviews mention switching to Mentionlytics for better value and more flexible pricing options.



### What are the best alternatives to Lumen by Talkwalker and Mentionlytics?

The top 3 alternatives to Lumen by Talkwalker and Mentionlytics are Brand24, Sprout Social, and Meltwater.

| Product | G2 Rating (reviews) | Largest Segment | Pricing Insight | Top Reviewer-Cited Strength |
| --- | --- | --- | --- | --- |
| [Lumen by Talkwalker](https://www.g2.com/products/lumen-by-talkwalker/reviews) | 4.3/5 (137) | Small-Business | Described as expensive for small budgets | Customer Support |
| [Mentionlytics](https://www.g2.com/products/mentionlytics/reviews) | 4.9/5 (112) | Small-Business | Frequently praised for affordability | Ease of Use |
| [Brand24](https://www.g2.com/products/brand24/reviews) | 4.6/5 (356) | Small-Business | — | — |
| [Sprout Social](https://www.g2.com/products/sprout-social/reviews) | 4.4/5 (6871) | Small-Business | — | — |
| [Meltwater](https://www.g2.com/products/meltwater/reviews) | 4.1/5 (2669) | Mid-Market | — | — |



### Which Social Media Listening Tools features should I prioritize when comparing Lumen by Talkwalker and Mentionlytics?

Buyers should prioritize Dashboards, Ease of Use, Customer Support, Customization, and Reporting when comparing Lumen by Talkwalker and Mentionlytics.

- **Dashboards:** Mentionlytics has 5 all-time dashboard usability mentions; Lumen by Talkwalker is frequently praised for dashboard creation and visualization.
- **Ease of Use:** Mentionlytics scores 9.2, Lumen by Talkwalker 8.6; Mentionlytics has 7 all-time ease of use mentions.
- **Customer Support:** Mentionlytics scores 9.7, Lumen by Talkwalker 9.3; Mentionlytics has 7 all-time customer support mentions, Lumen by Talkwalker 2.
- **Customization:** Both products have 3 all-time customization mentions for Mentionlytics and 1 for Lumen by Talkwalker.
- **Reporting:** Mentionlytics has 3 all-time reporting mentions and is praised for automated and customizable reports.



### What are the pros and cons of Lumen by Talkwalker vs Mentionlytics?

Mentionlytics' headline strength is ease of use and customer support, while Lumen by Talkwalker is most often praised for its analytics and customization.

- **Lumen by Talkwalker strengths:** Customer Support (2 all-time mentions), Analytics (1), Customization (1), Feature Quantity (1), Filtering Options (1), Implementation Ease (1), Innovation (1), Multi-platform (1).
- **Lumen by Talkwalker trade-offs:** Platform Limitations (2), Complex Features (1), Complexity (1), Data Inaccuracy (1), Difficult Setup (1), Improvement Needed (1), Learning Curve (1), Limited Credits (1), Limited Social Listening (1), Not Intuitive (1), Platform Issues (1), Search Functionality (1).
- **Mentionlytics strengths:** Customer Service (8), Customer Support (7), Ease of Use (7), User Interface (6), Dashboard Usability (5), Helpful (5), Affordability/Reasonable Prices (4), Easy Interface (4), Intuitive (4), Affordable (3), Coverage (3), Customization (3), Easy Setup (3), Innovation (3), Powerful Features (3), Reporting (3), Reporting Quality (3).
- **Mentionlytics trade-offs:** Expensive (4), Learning Curve (3), Mentions Management (3).



### Is Lumen by Talkwalker or Mentionlytics better for small businesses?

Mentionlytics is the better fit for small businesses, with a higher G2 rating and more frequent praise for affordability and ease of use among small-business reviewers.

- **Lumen by Talkwalker:** Largest segment is Small-Business; reviewers note powerful features but cite higher cost and a steeper learning curve for smaller teams.
- **Mentionlytics:** Largest segment is Small-Business; reviewers consistently highlight ease of use, affordability, and quick setup as advantages for small organizations.



### Which Social Media Listening Tools platform has better integrations?

Reviewer sentiment shows parity between Lumen by Talkwalker and Mentionlytics on integrations, with no recent reviews citing specific third-party integrations for either product.

- **Lumen by Talkwalker:** No recent reviewer-cited integrations.
- **Mentionlytics:** No recent reviewer-cited integrations.



### How do Lumen by Talkwalker and Mentionlytics compare on customer support?

Mentionlytics leads Lumen by Talkwalker on Quality of Support by 0.4 points (9.7 vs 9.3), a material difference.

- **Lumen by Talkwalker:** Reviewers describe customer support as responsive and helpful, with 2 all-time mentions for customer support.
- **Mentionlytics:** Reviewers consistently praise customer support and service, with 7 all-time customer support mentions and 8 for customer service, highlighting fast response times and knowledgeable staff.



### Which is easier to implement, Lumen by Talkwalker or Mentionlytics?

Mentionlytics leads Lumen by Talkwalker on Ease of Setup by 0.7 points (9.1 vs 8.4), a material difference.

- **Lumen by Talkwalker:** Reviewers note that setup can be complex and the platform has a learning curve, but onboarding support is strong.
- **Mentionlytics:** Reviewers frequently highlight easy and quick setup, with many describing the onboarding process as straightforward and user-friendly.



### Which product has better Dashboards?

Mentionlytics is more frequently praised for Dashboards, with higher dashboard usability mentions and strong reviewer sentiment for customizable and easy-to-use dashboards.

- **Lumen by Talkwalker:** Reviewers praise dashboard creation and visualization, with frequent mentions of flexible and shareable dashboards.
- **Mentionlytics:** 5 all-time dashboard usability mentions, with reviewers highlighting customizable dashboards, clear overviews, and ease of navigation.



| | Lumen by Talkwalker | Mentionlytics | 
|---|---|---|
| **Star Rating** | 4.3 out of 5 | 4.9 out of 5 | 
| **Total Reviews** | 137 | 115 | 

---
## Top Pros & Cons

### Lumen by Talkwalker

Pros:
- Customer Support (2 reviews)
- Analytics (1 reviews)

Cons:
- Platform Limitations (2 reviews)
- Complex Features (1 reviews)

### Mentionlytics

Pros:
- Customer Service (4 reviews)
- Ease of Use (4 reviews)

Cons:
- Expensive (3 reviews)
- Mentions Management (3 reviews)

---
## Ratings Comparison
| Rating | Lumen by Talkwalker | Mentionlytics | 
|---|---|---|
  | **Meets Requirements** | 8.4 (114 reviews) | 9.1 (98 reviews) | 
  | **Ease of Use** | 8.6 (115 reviews) | 9.2 (98 reviews) | 
  | **Ease of Setup** | 8.4 (81 reviews) | 9.1 (66 reviews) | 
  | **Ease of Admin** | 8.5 (77 reviews) | 9.2 (49 reviews) | 
  | **Quality of Support** | 9.3 (110 reviews) | 9.7 (93 reviews) | 
  | **Has the product been a good partner in doing business?** | 8.8 (75 reviews) | 9.5 (49 reviews) | 
  | **Product Direction (% positive)** | 9.0 (105 reviews) | 9.7 (86 reviews) | 

---
## Pricing

### Lumen by Talkwalker

#### Entry-Level Pricing

No pricing available

#### Free Trial

Yes

### Mentionlytics

#### Entry-Level Pricing

Plan: Basic

Price: $69.00 Per Month

Description: Perfect for Small Brands

Key Features:
- 3 keyword rules
- 5k monthly mentions
- 12 hours update

[Browse all 6 editions](https://www.g2.com/products/mentionlytics/pricing)

#### Free Trial

Yes

---
## Features Comparison By Category

### Artificial Intelligence

| Product | Score | Reviews |
|---|---|---|
| **Lumen by Talkwalker** | N/A | N/A |
| **Mentionlytics** | N/A | N/A |

#### Additional Functionality

| Feature | Lumen by Talkwalker | Mentionlytics | 
|---|---|---|
| **Tagging** | Not enough data | Not enough data | 
| **Natural Language Processing** | Not enough data | Not enough data | 
| **Data Extraction** | Not enough data | Not enough data | 
| **Multi-Language** | Not enough data | Not enough data | 
| **Predictive Analytics** | Not enough data | Not enough data | 
| **Drag & Drop** | Not enough data | Not enough data | 
| **Speech Recognition** | Not enough data | Not enough data | 
| **Reporting/Analytics** | Not enough data | Not enough data | 
| **Data Storage Management** | Not enough data | Not enough data | 
| **Virtual Personal Assistant (VPA)** | Not enough data | Not enough data | 
| **AI Copilot** | Not enough data | Not enough data | 
| **Customer Segmentation** | Not enough data | Not enough data | 
| **Collaboration Tools** | Not enough data | Not enough data | 
| **Data Import/Export** | Not enough data | Not enough data | 
| **Generative AI** | Not enough data | Not enough data | 
| **For eCommerce** | Not enough data | Not enough data | 
| **Role-Based Permissions** | Not enough data | Not enough data | 
| **Customizable Branding** | Not enough data | Not enough data | 
| **Search/Filter** | Not enough data | Not enough data | 
| **Monitoring** | Not enough data | Not enough data | 
| **Document Management** | Not enough data | Not enough data | 
| **API** | Not enough data | Not enough data | 
| **Data Visualization** | Not enough data | Not enough data | 
| **Trend Analysis** | Not enough data | Not enough data | 
| **Machine Learning** | Not enough data | Not enough data | 
| **Access Controls/Permissions** | Not enough data | Not enough data | 
| **Alerts/Escalation** | Not enough data | Not enough data | 
| **Performance Metrics** | Not enough data | Not enough data | 
| **Real-Time Data** | Not enough data | Not enough data | 
| **Third-Party Integrations** | Not enough data | Not enough data | 
| **Mobile App** | Not enough data | Not enough data | 
| **Multiple Data Sources** | Not enough data | Not enough data | 
| **For Sales Teams/Organizations** | Not enough data | Not enough data | 
| **Sentiment Analysis** | Not enough data | Not enough data | 
| **Activity Dashboard** | Not enough data | Not enough data | 
| **Chatbot** | Not enough data | Not enough data | 
| **Workflow Automation** | Not enough data | Not enough data | 

### Social Media Marketing

| Product | Score | Reviews |
|---|---|---|
| **Lumen by Talkwalker** | N/A | N/A |
| **Mentionlytics** | N/A | N/A |

#### Additional Functionality

| Feature | Lumen by Talkwalker | Mentionlytics | 
|---|---|---|
| **Customer Segmentation** | Not enough data | Not enough data | 
| **Conversion Tracking** | Not enough data | Not enough data | 
| **Post Scheduling** | Not enough data | Not enough data | 
| **Automated Scheduling** | Not enough data | Not enough data | 
| **Content Management** | Not enough data | Not enough data | 
| **Campaign Planning** | Not enough data | Not enough data | 
| **Content Library** | Not enough data | Not enough data | 
| **Multi-Channel Management** | Not enough data | Not enough data | 
| **Campaign Management** | Not enough data | Not enough data | 
| **Trend Analysis** | Not enough data | Not enough data | 
| **Drag & Drop** | Not enough data | Not enough data | 
| **Activity Dashboard** | Not enough data | Not enough data | 
| **Customizable Reports** | Not enough data | Not enough data | 
| **Multi-Channel Marketing** | Not enough data | Not enough data | 
| **Social Promotion** | Not enough data | Not enough data | 
| **Data Import/Export** | Not enough data | Not enough data | 
| **Contact Management** | Not enough data | Not enough data | 
| **Social Media Monitoring** | Not enough data | Not enough data | 
| **A/B Testing** | Not enough data | Not enough data | 
| **Generative AI** | Not enough data | Not enough data | 
| **Customizable Branding** | Not enough data | Not enough data | 
| **Email Marketing** | Not enough data | Not enough data | 
| **Automated Publishing** | Not enough data | Not enough data | 
| **Image Library** | Not enough data | Not enough data | 
| **AI Copilot** | Not enough data | Not enough data | 
| **Tagging** | Not enough data | Not enough data | 
| **Campaign Analytics** | Not enough data | Not enough data | 
| **Reporting/Analytics** | Not enough data | Not enough data | 
| **Keyword Filtering** | Not enough data | Not enough data | 
| **Customizable Templates** | Not enough data | Not enough data | 
| **Real-Time Data** | Not enough data | Not enough data | 
| **Workflow Management** | Not enough data | Not enough data | 
| **Calendar Management** | Not enough data | Not enough data | 
| **Data Visualization** | Not enough data | Not enough data | 
| **Multi-Campaign** | Not enough data | Not enough data | 
| **Social Media Integration** | Not enough data | Not enough data | 
| **Multi-Account Management** | Not enough data | Not enough data | 
| **Commenting/Notes** | Not enough data | Not enough data | 
| **Engagement Tracking** | Not enough data | Not enough data | 
| **Third-Party Integrations** | Not enough data | Not enough data | 
| **Performance Metrics** | Not enough data | Not enough data | 
| **Click Tracking** | Not enough data | Not enough data | 

### Social Media Analytics

| Product | Score | Reviews |
|---|---|---|
| **Lumen by Talkwalker** | 8.0/10 | 84 |
| **Mentionlytics** | 8.8/10 | 26 |

#### Social Analytics

| Feature | Lumen by Talkwalker | Mentionlytics | 
|---|---|---|
| **Competitor Analysis** | 8.8 (65 reviews) | 8.8 (19 reviews) | 
| **Follower Analysis** | 8.1 (65 reviews) | 8.3 (16 reviews) | 
| **Post Performance** | 8.2 (68 reviews) | 9.2 (17 reviews) | 
| **Paid Campaign Tracking** | 6.7 (25 reviews) | 8.3 (7 reviews) | 
| **Attribution** | 7.3 (32 reviews) | 9.2 (13 reviews) | 
| **Hashtag Analytics** | Not enough data | 9.0 (12 reviews) | 
| **Sentiment Analysis** | Not enough data | 8.9 (16 reviews) | 
| **Lead Attribution** | Not enough data | Not enough data | 
| **Real-Time Analytics** | Not enough data | Not enough data | 
| **Visual Analytics** | Not enough data | Not enough data | 
| **Reporting/Analytics** | Not enough data | Not enough data | 
| **Campaign Analytics** | Not enough data | Not enough data | 
| **Keyword Tracking** | Not enough data | Not enough data | 
| **Influencer Tracking** | Not enough data | Not enough data | 
| **Activity Tracking** | Not enough data | Not enough data | 
| **Engagement Tracking** | Not enough data | Not enough data | 
| **Trend Analysis** | Not enough data | Not enough data | 

#### Reports & Dashboards

| Feature | Lumen by Talkwalker | Mentionlytics | 
|---|---|---|
| **Report Customizability** | 8.2 (69 reviews) | 8.9 (18 reviews) | 
| **Report Exporting** | 8.6 (69 reviews) | 8.9 (19 reviews) | 
| **Scalability** | 8.6 (60 reviews) | 9.1 (16 reviews) | 
| **White Label** | Not enough data | 8.6 (12 reviews) | 
| **Customizable Reports** | Not enough data | Not enough data | 

#### Agentic AI - Social Media Analytics

| Feature | Lumen by Talkwalker | Mentionlytics | 
|---|---|---|
| **Autonomous Task Execution** | Not enough data | Not enough data | 
| **Cross-system Integration** | Not enough data | Not enough data | 
| **Adaptive Learning** | Not enough data | Not enough data | 
| **Proactive Assistance** | Not enough data | Not enough data | 
| **Decision Making** | Not enough data | Not enough data | 
| **Social Media Integration** | Not enough data | Not enough data | 
| **Third-Party Integrations** | Not enough data | Not enough data | 

#### Additional Functionality

| Feature | Lumen by Talkwalker | Mentionlytics | 
|---|---|---|
| **Generative AI** | Not enough data | Not enough data | 
| **Benchmarking** | Not enough data | Not enough data | 
| **Content Library** | Not enough data | Not enough data | 
| **Charting** | Not enough data | Not enough data | 
| **Dashboard** | Not enough data | Not enough data | 
| **Multi-Channel Management** | Not enough data | Not enough data | 
| **Dashboard Creation** | Not enough data | Not enough data | 
| **AI Copilot** | Not enough data | Not enough data | 
| **Automated Scheduling** | Not enough data | Not enough data | 
| **Multi-Channel Data Collection** | Not enough data | Not enough data | 
| **Activity Dashboard** | Not enough data | Not enough data | 
| **Performance Metrics** | Not enough data | Not enough data | 
| **Calendar Management** | Not enough data | Not enough data | 
| **Commenting/Notes** | Not enough data | Not enough data | 
| **Social Media Monitoring** | Not enough data | Not enough data | 
| **Workflow Management** | Not enough data | Not enough data | 
| **Post Scheduling** | Not enough data | Not enough data | 
| **@mentions** | Not enough data | Not enough data | 
| **Multi-Channel Marketing** | Not enough data | Not enough data | 
| **Tagging** | Not enough data | Not enough data | 
| **Data Import/Export** | Not enough data | Not enough data | 
| **Data Visualization** | Not enough data | Not enough data | 
| **Monitoring** | Not enough data | Not enough data | 
| **Access Controls/Permissions** | Not enough data | Not enough data | 
| **Competitor Monitoring** | Not enough data | Not enough data | 
| **Search/Filter** | Not enough data | Not enough data | 
| **Customizable Branding** | Not enough data | Not enough data | 
| **Real-Time Data** | Not enough data | Not enough data | 
| **Real-Time Monitoring** | Not enough data | Not enough data | 
| **Social Promotion** | Not enough data | Not enough data | 
| **Social Advertising** | Not enough data | Not enough data | 
| **Content Management** | Not enough data | Not enough data | 
| **Reporting & Statistics** | Not enough data | Not enough data | 
| **Real-Time Reporting** | Not enough data | Not enough data | 
| **Campaign Scheduling** | Not enough data | Not enough data | 
| **Social Performance Management** | Not enough data | Not enough data | 
| **Campaign Management** | Not enough data | Not enough data | 
| **API** | Not enough data | Not enough data | 

### Social Media Management

| Product | Score | Reviews |
|---|---|---|
| **Lumen by Talkwalker** | N/A | N/A |
| **Mentionlytics** | 9.2/10 | 10 |

#### Content & Collaboration

| Feature | Lumen by Talkwalker | Mentionlytics | 
|---|---|---|
| **Content Calendar** | Not enough data | 9.0 (7 reviews) | 
| **Content Library** | Not enough data | Feature Not Available | 
| **Shared Inbox** | Not enough data | Feature Not Available | 
| **Approval Workflows** | Not enough data | Feature Not Available | 
| **Users and Permissions** | Not enough data | 9.2 (6 reviews) | 
| **Content Creation** | Not enough data | Feature Not Available | 
| **Image Library** | Not enough data | Not enough data | 

#### Social Management

| Feature | Lumen by Talkwalker | Mentionlytics | 
|---|---|---|
| **Social Analytics** | Not enough data | 9.4 (9 reviews) | 
| **Social Publishing** | Not enough data | 9.2 (8 reviews) | 
| **Campaign Optimization** | Not enough data | 9.2 (8 reviews) | 
| **Multi-Account Management** | Not enough data | 9.3 (9 reviews) | 
| **Social Ads** | Not enough data | Feature Not Available | 
| **Campaign Planning** | Not enough data | Feature Not Available | 
| **Hashtag Capabilites** | Not enough data | Not enough data | 
| **Multi-Campaign** | Not enough data | Not enough data | 
| **Customer Engagement** | Not enough data | Not enough data | 
| **Automated Publishing** | Not enough data | Not enough data | 
| **Real-Time Analytics** | Not enough data | Not enough data | 

#### Agentic AI - Social Media Management

| Feature | Lumen by Talkwalker | Mentionlytics | 
|---|---|---|
| **Autonomous Task Execution** | Not enough data | Not enough data | 
| **Multi-step Planning** | Not enough data | Not enough data | 
| **Cross-system Integration** | Not enough data | Not enough data | 
| **Adaptive Learning** | Not enough data | Not enough data | 
| **Natural Language Interaction** | Not enough data | Not enough data | 
| **Proactive Assistance** | Not enough data | Not enough data | 
| **Decision Making** | Not enough data | Not enough data | 
| **Social Media Integration** | Not enough data | Not enough data | 
| **Third-Party Integrations** | Not enough data | Not enough data | 

#### Additional Functionality

| Feature | Lumen by Talkwalker | Mentionlytics | 
|---|---|---|
| **Customizable Reports** | Not enough data | Not enough data | 
| **Campaign Management** | Not enough data | Not enough data | 
| **Customizable Branding** | Not enough data | Not enough data | 
| **Social Advertising** | Not enough data | Not enough data | 
| **Filtering** | Not enough data | Not enough data | 
| **Approval Process Control** | Not enough data | Not enough data | 
| **Keyword Tracking** | Not enough data | Not enough data | 
| **Tagging** | Not enough data | Not enough data | 
| **Activity Dashboard** | Not enough data | Not enough data | 
| **Calendar Management** | Not enough data | Not enough data | 
| **Workflow Management** | Not enough data | Not enough data | 
| **Post Scheduling** | Not enough data | Not enough data | 
| **Alerts/Notifications** | Not enough data | Not enough data | 
| **Trend Analysis** | Not enough data | Not enough data | 
| **API** | Not enough data | Not enough data | 
| **Data Visualization** | Not enough data | Not enough data | 
| **Sentiment Analysis** | Not enough data | Not enough data | 
| **AI Copilot** | Not enough data | Not enough data | 
| **Social Promotion** | Not enough data | Not enough data | 
| **@mentions** | Not enough data | Not enough data | 
| **Social Media Monitoring** | Not enough data | Not enough data | 
| **Generative AI** | Not enough data | Not enough data | 
| **Engagement Tracking** | Not enough data | Not enough data | 
| **Collaboration Tools** | Not enough data | Not enough data | 
| **Brand Tracking** | Not enough data | Not enough data | 
| **Drag & Drop** | Not enough data | Not enough data | 
| **Commenting/Notes** | Not enough data | Not enough data | 
| **Content Management** | Not enough data | Not enough data | 
| **Template Management** | Not enough data | Not enough data | 

### Media Monitoring

| Product | Score | Reviews |
|---|---|---|
| **Lumen by Talkwalker** | N/A | N/A |
| **Mentionlytics** | 8.4/10 | 35 |

#### Media Channels

| Feature | Lumen by Talkwalker | Mentionlytics | 
|---|---|---|
| **Broadcast Media** | Not enough data | Feature Not Available | 
| **Print Media** | Not enough data | Feature Not Available | 
| **Online Media** | Not enough data | 9.1 (29 reviews) | 

#### Geographic Coverage

| Feature | Lumen by Talkwalker | Mentionlytics | 
|---|---|---|
| **Local Media** | Not enough data | 8.5 (23 reviews) | 
| **National Media** | Not enough data | 8.8 (26 reviews) | 
| **International Media** | Not enough data | 8.8 (25 reviews) | 

#### Reporting

| Feature | Lumen by Talkwalker | Mentionlytics | 
|---|---|---|
| **Keyword Targeting** | Not enough data | 9.0 (30 reviews) | 
| **Custom Feeds and Alerts** | Not enough data | 9.1 (27 reviews) | 
| **Custom Reports** | Not enough data | 8.8 (28 reviews) | 
| **Dashboards** | Not enough data | 9.2 (30 reviews) | 

#### Agentic AI - Media Monitoring

| Feature | Lumen by Talkwalker | Mentionlytics | 
|---|---|---|
| **Autonomous Task Execution** | Not enough data | Not enough data | 
| **Cross-system Integration** | Not enough data | Not enough data | 
| **Adaptive Learning** | Not enough data | Not enough data | 
| **Natural Language Interaction** | Not enough data | Not enough data | 
| **Proactive Assistance** | Not enough data | Not enough data | 
| **Social Media Integration** | Not enough data | Not enough data | 

#### Generative AI

| Feature | Lumen by Talkwalker | Mentionlytics | 
|---|---|---|
| **AI Text Generation** | Not enough data | 6.2 (7 reviews) | 
| **AI Text Summarization** | Not enough data | 6.7 (7 reviews) | 
| **Generative AI** | Not enough data | Not enough data | 

#### Additional Functionality

| Feature | Lumen by Talkwalker | Mentionlytics | 
|---|---|---|
| **Multi-Channel Marketing** | Not enough data | Not enough data | 
| **Approval Process Control** | Not enough data | Not enough data | 
| **Reporting & Statistics** | Not enough data | Not enough data | 
| **Data Visualization** | Not enough data | Not enough data | 
| **Real-Time Data** | Not enough data | Not enough data | 
| **Content Library** | Not enough data | Not enough data | 
| **Press Release Builder** | Not enough data | Not enough data | 
| **API** | Not enough data | Not enough data | 
| **Monitoring** | Not enough data | Not enough data | 
| **Multi-Channel Distribution** | Not enough data | Not enough data | 
| **Data Import/Export** | Not enough data | Not enough data | 
| **Press Monitoring** | Not enough data | Not enough data | 
| **Email Distribution** | Not enough data | Not enough data | 
| **Social Media Monitoring** | Not enough data | Not enough data | 
| **Search/Filter** | Not enough data | Not enough data | 
| **Media Monitoring** | Not enough data | Not enough data | 
| **Auto Update** | Not enough data | Not enough data | 
| **AI Copilot** | Not enough data | Not enough data | 

### Social Media Listening Tools

| Product | Score | Reviews |
|---|---|---|
| **Lumen by Talkwalker** | 7.8/10 | 97 |
| **Mentionlytics** | 8.9/10 | 75 |

#### Monitoring & Listening

| Feature | Lumen by Talkwalker | Mentionlytics | 
|---|---|---|
| **Social Measurement** | 8.4 (85 reviews) | 9.2 (58 reviews) | 
| **Influencer Identification** | 7.5 (84 reviews) | 8.6 (50 reviews) | 
| **Brand Monitoring** | 7.8 (9 reviews) | 9.3 (38 reviews) | 
| **Keyword Tracking** | 9.4 (9 reviews) | 8.7 (31 reviews) | 
| **Trend Analysis** | 7.6 (9 reviews) | 8.8 (27 reviews) | 
| **Competitor Analysis** | 7.7 (8 reviews) | 8.7 (28 reviews) | 
| **Social Media Monitoring** | Not enough data | Not enough data | 
| **Competitor Monitoring** | Not enough data | Not enough data | 
| **Hashtag Tracking** | Not enough data | Not enough data | 
| **Engagement Tracking** | Not enough data | Not enough data | 
| **Activity Tracking** | Not enough data | Not enough data | 
| **Influencer Tracking** | Not enough data | Not enough data | 
| **Impact Measurement** | Not enough data | Not enough data | 

#### Agentic AI - Social Media Listening Tools

| Feature | Lumen by Talkwalker | Mentionlytics | 
|---|---|---|
| **Autonomous Task Execution** | Not enough data | Not enough data | 
| **Cross-system Integration** | Not enough data | Not enough data | 
| **Adaptive Learning** | Not enough data | Not enough data | 
| **Proactive Assistance** | Not enough data | Not enough data | 
| **Decision Making** | Not enough data | Not enough data | 
| **AI/Machine Learning** | Not enough data | Not enough data | 
| **Third-Party Integration** | Not enough data | Not enough data | 
| **Social Media Integration** | Not enough data | Not enough data | 

#### Data Management & Analysis

| Feature | Lumen by Talkwalker | Mentionlytics | 
|---|---|---|
| **Sentiment Analysis** | 6.5 (87 reviews) | 8.9 (58 reviews) | 
| **Social Reporting** | 8.3 (85 reviews) | 8.9 (59 reviews) | 
| **Alerts and Notifications** | 7.1 (8 reviews) | 8.9 (29 reviews) | 
| **Advanced Data Filtering** | 7.8 (9 reviews) | 8.6 (27 reviews) | 

#### Additional Functionality

| Feature | Lumen by Talkwalker | Mentionlytics | 
|---|---|---|
| **Negative Feedback Management** | Not enough data | Not enough data | 
| **Dashboard** | Not enough data | Not enough data | 
| **Audience Analytics** | Not enough data | Not enough data | 
| **Multi-Account Management** | Not enough data | Not enough data | 
| **API** | Not enough data | Not enough data | 
| **Collaboration Tools** | Not enough data | Not enough data | 
| **AI Copilot** | Not enough data | Not enough data | 
| **Data Import/Export** | Not enough data | Not enough data | 
| **Data Visualization** | Not enough data | Not enough data | 
| **Audience Engagement** | Not enough data | Not enough data | 
| **Content Publishing Options** | Not enough data | Not enough data | 
| **Content Discovery** | Not enough data | Not enough data | 
| **Generative AI** | Not enough data | Not enough data | 
| **Performance Metrics** | Not enough data | Not enough data | 
| **Natural Language Processing** | Not enough data | Not enough data | 
| **Optical Character Recognition** | Not enough data | Not enough data | 
| **Campaign Analytics** | Not enough data | Not enough data | 
| **Multi-Language** | Not enough data | Not enough data | 
| **Multi-Channel Data Collection** | Not enough data | Not enough data | 
| **Reporting/Analytics** | Not enough data | Not enough data | 
| **Audience Targeting** | Not enough data | Not enough data | 
| **Commenting/Notes** | Not enough data | Not enough data | 
| **Approval Process Control** | Not enough data | Not enough data | 
| **Content Library** | Not enough data | Not enough data | 
| **Reporting & Statistics** | Not enough data | Not enough data | 
| **Social Promotion** | Not enough data | Not enough data | 
| **Real-Time Analytics** | Not enough data | Not enough data | 
| **Customer Engagement** | Not enough data | Not enough data | 
| **Automated Publishing** | Not enough data | Not enough data | 
| **Benchmarking** | Not enough data | Not enough data | 
| **Boolean Search** | Not enough data | Not enough data | 
| **Tagging** | Not enough data | Not enough data | 
| **Visual Analytics** | Not enough data | Not enough data | 
| **Access Controls/Permissions** | Not enough data | Not enough data | 
| **Reputation Management** | Not enough data | Not enough data | 
| **Social Listening** | Not enough data | Not enough data | 
| **Social Advertising** | Not enough data | Not enough data | 
| **Customizable Reports** | Not enough data | Not enough data | 
| **Campaign Management** | Not enough data | Not enough data | 
| **Content Management** | Not enough data | Not enough data | 
| **Workflow Management** | Not enough data | Not enough data | 

### Answer Engine Optimization (AEO)

| Product | Score | Reviews |
|---|---|---|
| **Lumen by Talkwalker** | N/A | N/A |
| **Mentionlytics** | N/A | N/A |

#### AI Visibility & Tracking

| Feature | Lumen by Talkwalker | Mentionlytics | 
|---|---|---|
| **AI Mention Tracking** | Not enough data | Not enough data | 
| **AI Search Ranking Insights** | Not enough data | Not enough data | 

#### Sentiment & Brand Analysis

| Feature | Lumen by Talkwalker | Mentionlytics | 
|---|---|---|
| **AI Sentiment Monitoring** | Not enough data | Not enough data | 
| **AI Hallucination Detection** | Not enough data | Not enough data | 

#### Competitive Benchmarking

| Feature | Lumen by Talkwalker | Mentionlytics | 
|---|---|---|
| **Industry AI Sentiment Benchmarking** | Not enough data | Not enough data | 
| **Competitor AI Presence Comparison** | Not enough data | Not enough data | 

#### AI Content Optimization

| Feature | Lumen by Talkwalker | Mentionlytics | 
|---|---|---|
| **Semantic Optimization for AI Models** | Not enough data | Not enough data | 
| **AI-Driven Content Recommendations** | Not enough data | Not enough data | 

#### Reporting & Alerts

| Feature | Lumen by Talkwalker | Mentionlytics | 
|---|---|---|
| **Real-Time AI Mention Alerts** | Not enough data | Not enough data | 
| **AI Visibility Reporting** | Not enough data | Not enough data | 

---
## Categories
**Shared Categories (2):** [Social Media Analytics Software](https://www.g2.com/categories/social-media-analytics), [Social Media Listening Tools](https://www.g2.com/categories/social-media-listening-tools)


**Unique to Mentionlytics (3):** [Media Monitoring Software](https://www.g2.com/categories/media-monitoring), [Social Media Management Tools](https://www.g2.com/categories/social-media-mgmt), [Answer Engine Optimization (AEO) Tools](https://www.g2.com/categories/answer-engine-optimization-aeo)


---
## Reviewer Demographics

### By Company Size

| Segment | Lumen by Talkwalker | Mentionlytics | 
|---|---|---|
| **Small-Business** | 37.1% | 71.2% | 
| **Mid-Market** | 36.3% | 23.4% | 
| **Enterprise** | 26.6% | 5.4% | 

### By Industry

#### Lumen by Talkwalker

- **Public Relations and Communications:** 22.6%
- **Marketing and Advertising:** 19.4%
- **Market Research:** 7.3%
- **Information Technology and Services:** 4.8%
- **Management Consulting:** 4.8%
- **Financial Services:** 3.2%
- **Telecommunications:** 3.2%
- **Computer Software:** 2.4%
- **Insurance:** 2.4%
- **Entertainment:** 1.6%
- **Other:** 28.2%

#### Mentionlytics

- **Marketing and Advertising:** 19.6%
- **Computer Software:** 7.5%
- **Online Media:** 6.5%
- **Information Technology and Services:** 4.7%
- **Banking:** 2.8%
- **Food Production:** 2.8%
- **Publishing:** 2.8%
- **Food & Beverages:** 2.8%
- **Management Consulting:** 2.8%
- **Entertainment:** 2.8%
- **Other:** 44.9%

---
## Alternatives

### Alternatives to Lumen by Talkwalker

- [Sprout Social](https://www.g2.com/products/sprout-social/reviews) — 4.4/5 stars (6874 reviews)
- [Meltwater](https://www.g2.com/products/meltwater/reviews) — 4.1/5 stars (2674 reviews)
- [Sprinklr Social](https://www.g2.com/products/sprinklr-social/reviews) — 4.1/5 stars (1223 reviews)
- [Brandwatch Social Media Management](https://www.g2.com/products/brandwatch-social-media-management/reviews) — 4.0/5 stars (983 reviews)
- [Brandwatch Consumer Intelligence](https://www.g2.com/products/brandwatch-consumer-intelligence/reviews) — 4.4/5 stars (728 reviews)
- [Emplifi](https://www.g2.com/products/emplifi-emplifi/reviews) — 4.4/5 stars (382 reviews)
- [Brand24](https://www.g2.com/products/brand24/reviews) — 4.6/5 stars (366 reviews)
- [Quid](https://www.g2.com/products/quid-2023-10-05/reviews) — 4.3/5 stars (305 reviews)
- [Synthesio](https://www.g2.com/products/synthesio/reviews) — 4.3/5 stars (152 reviews)
- [Infegy Starscape](https://www.g2.com/products/infegy-starscape/reviews) — 4.5/5 stars (217 reviews)

### Alternatives to Mentionlytics

- [Brand24](https://www.g2.com/products/brand24/reviews) — 4.6/5 stars (366 reviews)
- [Mention](https://www.g2.com/products/mention/reviews) — 4.3/5 stars (442 reviews)
- [Meltwater](https://www.g2.com/products/meltwater/reviews) — 4.1/5 stars (2674 reviews)
- [Brandwatch Consumer Intelligence](https://www.g2.com/products/brandwatch-consumer-intelligence/reviews) — 4.4/5 stars (728 reviews)
- [Hootsuite](https://www.g2.com/products/hootsuite/reviews) — 4.3/5 stars (7477 reviews)
- [Sprout Social](https://www.g2.com/products/sprout-social/reviews) — 4.4/5 stars (6874 reviews)
- [Eclincher](https://www.g2.com/products/eclincher/reviews) — 4.6/5 stars (442 reviews)
- [Agorapulse](https://www.g2.com/products/agorapulse/reviews) — 4.5/5 stars (974 reviews)
- [Semrush](https://www.g2.com/products/semrush/reviews) — 4.4/5 stars (4051 reviews)
- [Zoho Social](https://www.g2.com/products/zoho-social/reviews) — 4.6/5 stars (2969 reviews)

---
## Top Discussions

### Lumen by Talkwalker

- Title: [What is Talkwalker used for?](https://www.g2.com/discussions/talkwalker-what-is-talkwalker-used-for) — 1 comment
  > **Top comment:** "Social listening and digital reputation monitoring."

### Mentionlytics

- Title: [Does Mentionlytics provide historical data?](https://www.g2.com/discussions/25581-does-mentionlytics-provide-historical-data) — 2 comments, 1 upvote
  > **Top comment:** "Sure. Mentionlytics retrieves posts from date periods even long before you created your account. This service is available upon request and the cost depends..."
- Title: [How does Mentionlytics work?](https://www.g2.com/discussions/how-does-mentionlytics-work) — 1 comment
  > **Top comment:** "Great we love it :)"
- Title: [Is Mentionlytics free?](https://www.g2.com/discussions/is-mentionlytics-free) — 1 comment
  > **Top comment:** "There is a free trial for every subscription tier"

---
**Source:** [G2.com](https://www.g2.com) | [Comparison Page](https://www.g2.com/compare/lumen-by-talkwalker-vs-mentionlytics)