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At a Glance
Market Segments
Small-Business (74.2% of reviews)
Mid-Market (45.0% of reviews)
Entry-Level Pricing
$69.00 Per Month
No pricing available
Mentionlytics
Star Rating
(92)4.9 out of 5
Market Segments
Small-Business (74.2% of reviews)
Pros & Cons
Entry-Level Pricing
$69.00 Per Month
Browse all 6 pricing plansReputation
Star Rating
(2,388)4.6 out of 5
Market Segments
Mid-Market (45.0% of reviews)
Pros & Cons
Entry-Level Pricing
No pricing available
Learn more about ReputationSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- Users report that "Mentionlytics" excels in "Quality of Support" with a score of 9.7, while "Reputation" has a lower score of 8.9. Reviewers mention that the responsiveness and helpfulness of the support team in "Mentionlytics" significantly enhance the user experience.
- Reviewers say that "Mentionlytics" offers superior "Sentiment Analysis" capabilities, scoring 8.8 compared to "Reputation's" 8.2. Users on G2 highlight that "Mentionlytics" provides more accurate insights into customer sentiment, which is crucial for effective reputation management.
- G2 users mention that "Mentionlytics" shines in "Ease of Setup" with a score of 9.1, while "Reputation" scores 8.6. Users report that the onboarding process for "Mentionlytics" is straightforward and user-friendly, making it easier for new users to get started.
- Users say that "Reputation" has a more robust "Reputation Management" feature, scoring 9.2 compared to "Mentionlytics" at 8.7. Reviewers mention that "Reputation" provides comprehensive tools for managing online reviews and feedback, which is essential for businesses focused on maintaining a positive image.
- Reviewers mention that "Mentionlytics" offers better "Post Performance" tracking with a score of 9.0, while "Reputation" scores 8.6. Users report that the detailed analytics provided by "Mentionlytics" help them understand which content resonates best with their audience.
- Users on G2 report that "Reputation" has a more extensive "Total Number of Reviews" at 2170, compared to "Mentionlytics" with only 79. This indicates a larger user base and potentially more diverse feedback, which can be beneficial for prospective buyers looking for a well-established product.
Pricing
Entry-Level Pricing
Mentionlytics
Basic
$69.00
Per Month
Perfect for Small Brands
- 3 keyword rules
- 5k monthly mentions
- 12 hours update
Reputation
No pricing availableFree Trial
Mentionlytics
Free Trial is available
Reputation
No trial information availableRatings
Meets Requirements
9.0
80
9.1
1,944
Ease of Use
9.1
80
9.0
1,985
Ease of Setup
9.0
48
8.7
1,103
Ease of Admin
9.1
42
8.9
876
Quality of Support
9.7
75
8.9
1,734
Has the product been a good partner in doing business?
9.4
42
8.9
874
Product Direction (% positive)
9.7
69
8.9
1,919
Features by Category
Social Analytics
8.6(won by 0.3)
17
8.3
235
8.3
16
8.5(won by 0.2)
239
9.1(won by 0.4)
15
8.7
246
8.3
7
8.4(won by 0.1)
204
9.2(won by 0.8)
13
8.4
209
8.9(won by 0.8)
11
8.1
170
8.8(won by 0.5)
11
8.3
188
Reports & Dashboards
9.0(won by 0.3)
14
8.7
250
9.1(won by 0.3)
16
8.8
247
9.1(won by 0.4)
16
8.7
232
8.5(won by 0.3)
11
8.2
158
Agentic AI - Social Media Analytics
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Listing Management
Not enough data
8.2
298
|
Verified
Not enough data
8.3
302
|
Verified
Not enough data
8.0
302
Not enough data
8.1
320
|
Verified
Performance
Not enough data
8.4
345
|
Verified
Not enough data
8.7
369
|
Verified
Local Search Optimization
Not enough data
8.9
146
Not enough data
8.8
161
|
Verified
Not enough data
9.1
176
Not enough data
9.3
186
|
Verified
Not enough data
8.7
156
|
Verified
Not enough data
9.1
182
|
Verified
Platform Basics
Not enough data
9.2
238
Not enough data
8.8
226
Agentic AI - Competitive Intelligence
Not enough data
5.7
5
Platform Data
Not enough data
8.8
226
Not enough data
9.4
267
Not enough data
8.4
195
Platform Content
Not enough data
Feature Not Available
Platform Reporting
Not enough data
9.0
239
Not enough data
9.1
237
Content & Collaboration
9.0
7
8.8
386
Feature Not Available
8.4
366
Feature Not Available
8.4
321
Feature Not Available
8.4
323
9.2
6
8.7
369
Feature Not Available
8.3
312
Social Management
9.4
9
8.6
420
9.2
8
8.7
428
9.2
8
8.5
376
9.3
9
8.7
420
Feature Not Available
8.3
346
Feature Not Available
8.3
297
Not enough data
8.2
181
Agentic AI - Social Media Management
Not enough data
6.0
15
Not enough data
6.4
16
Not enough data
6.1
16
Not enough data
6.7
16
Not enough data
6.1
16
Not enough data
6.6
16
Not enough data
6.8
16
Media Channels
Feature Not Available
Not enough data
Feature Not Available
Not enough data
9.0
26
Not enough data
Geographic Coverage
8.5
23
Not enough data
8.8
26
Not enough data
8.8
25
Not enough data
Reporting
8.9
28
Not enough data
9.0
26
Not enough data
8.7
26
Not enough data
9.1
29
Not enough data
Agentic AI - Media Monitoring
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Generative AI
6.2
7
Not enough data
6.7
7
Not enough data
Analytics
Not enough data
8.8
569
Not enough data
8.9
596
Not enough data
8.8
550
Not enough data
8.2
484
Customization
Not enough data
8.4
478
Not enough data
8.2
461
Not enough data
8.6
489
Not enough data
8.4
470
Generative AI
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Agentic AI - Experience Management
Not enough data
7.6
7
Not enough data
7.9
7
Not enough data
7.9
7
Not enough data
7.9
7
Collection
Not enough data
7.0
23
Not enough data
8.0
23
Not enough data
7.6
23
Not enough data
8.3
23
Not enough data
6.8
23
Agentic AI - Review Management
Not enough data
5.8
18
Not enough data
5.8
19
Moderation
Not enough data
7.3
22
Not enough data
7.3
22
Not enough data
7.4
22
Use Cases
Not enough data
7.3
21
Not enough data
7.4
20
Not enough data
7.5
20
Administration
Not enough data
6.0
20
Not enough data
7.6
20
Not enough data
7.9
21
Not enough data
7.8
20
Not enough data
6.0
20
Display Options
Not enough data
6.9
19
Not enough data
6.6
19
Not enough data
6.9
18
Not enough data
7.1
19
Generative AI
Not enough data
6.6
18
Monitoring & Listening
9.2
56
8.9
242
8.6
50
8.5
189
9.0
27
8.7
174
8.8
27
8.7
150
8.8
27
8.7
162
8.7
26
8.5
154
Agentic AI - Social Media Listening Tools
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Data Management & Analysis
8.9
53
8.8
240
9.0
54
9.0
247
8.8
27
9.0
183
8.6
26
8.7
154
Generative AI
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Process
Not enough data
8.7
360
Not enough data
8.4
342
Not enough data
8.4
317
Channels
Not enough data
9.0
373
Not enough data
9.1
408
Not enough data
8.4
314
Not enough data
8.5
327
Not enough data
8.7
337
Insight
Not enough data
9.1
405
Not enough data
9.1
428
Not enough data
Feature Not Available
Not enough data
8.6
349
Consumer Intelligence
Not enough data
9.0
1041
|
Verified
Not enough data
8.6
931
Not enough data
8.8
1000
|
Verified
Reporting
Not enough data
Feature Not Available
Not enough data
8.6
915
|
Verified
Not enough data
9.1
1120
|
Verified
Media Monitoring
Not enough data
8.6
959
|
Verified
Not enough data
8.6
941
|
Verified
Not enough data
8.5
878
In-House Management
Not enough data
Feature Not Available
Not enough data
8.5
846
Generative AI
Not enough data
7.9
392
Agentic AI - Online Reputation Management
Not enough data
6.6
31
Not enough data
6.5
30
Not enough data
6.6
31
Not enough data
6.7
31
Not enough data
6.7
31
Not enough data
6.9
29
Platform
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Categories
Categories
Shared Categories
Mentionlytics and Reputation are categorized as Social Media Analytics, Social Media Management, and Social Media Listening Tools
Unique Categories
Mentionlytics is categorized as Media Monitoring
Reviews
Reviewers' Company Size
Mentionlytics
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Reputation
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Marketing and Advertising
18.0%
Online Media
7.9%
Computer Software
6.7%
Information Technology and Services
5.6%
Management Consulting
3.4%
Other
58.4%
Automotive
27.7%
Real Estate
27.5%
Hospital & Health Care
11.6%
Marketing and Advertising
3.5%
Hospitality
3.3%
Other
26.3%
Discussions
Can we possibly work with sites like INdeed.com or Glassdoor.com to set up profiles correctly?
2 Comments
AP
Yes! We can work with both at this time.Read more
What is the biggest negative of the platform?
2 Comments
DM
Honestly, the customer experience is just okay. The platform is pretty good for the most part, with the exception of a few bugs. Sales and Implementation...Read more
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