Link copied to clipboard # Lumen by Talkwalker vs Mention Comparison - What are their main differences? Share [ Export ](/compare/lumen-by-talkwalker/mention/export.csv) Lumen by TalkwalkerMention[+ Add Product](#) Pricing **Lumen by Talkwalker** Free Trial No pricing available **Mention** Free Trial **Starting at $599.00** · Company Plan **Pricing Insights** from reviews Time to Implement **Lumen by Talkwalker** 1 month Based on 18 responses **Mention** 1 month Based on 50 responses Return on Investment **Lumen by Talkwalker** 7 months2 months sooner Based on 15 responses **Mention** 9 months Based on 33 responses Perceived Cost **Lumen by Talkwalker** $$$$$ **Mention** $$$$$ Average Discount **Lumen by Talkwalker** 15%8% more **Mention** 7% ![Lumen by Talkwalker](https://images.g2crowd.com/uploads/product/hd_favicon/740248adf183946da4eb62bb71f2f837/lumen-by-talkwalker.svg "Lumen by Talkwalker") ![Mention](https://images.g2crowd.com/uploads/product/hd_favicon/1502380450/mention.svg "Mention") G2 offers free advice on this comparison. Chat with an expert How would you like to receive Software Advice? ![](/assets/advisor_router/laptop_form-f1a7012279826105416befde8d882ffc7589b1f9db09c93a1379d601cafe8e0d.svg) FormAnswer questions at your own pace, no call required. ![](/assets/advisor_router/ai_agent-4d78629a3ba354fed449a65c60df3a6f2eda90fb98411b711df4b25d7be52a38.svg) AI AgentChat live and get a recommendation in minutes. ![](/assets/advisor_router/phone_call_picker-c48821ec36f4182d8ee3e54cfbd3937500eec54d7b7e0cfb80dc80a8a733842f.svg) Phone CallTalk it through live with a software advisor. **Pros & Cons** from reviews **Lumen by Talkwalker** [ Customer Support (2) ](https://www.g2.com/products/lumen-by-talkwalker/reviews?filters%5Bsentiment_snippet%5D=2283344&qs=pros-and-cons#reviews)[ Analytics (1) ](https://www.g2.com/products/lumen-by-talkwalker/reviews?filters%5Bsentiment_snippet%5D=2283302&qs=pros-and-cons#reviews)[ Platform Limitations (2) ](https://www.g2.com/products/lumen-by-talkwalker/reviews?filters%5Bsentiment_snippet%5D=2243109&qs=pros-and-cons#reviews)[ Complex Features (1) ](https://www.g2.com/products/lumen-by-talkwalker/reviews?filters%5Bsentiment_snippet%5D=2283311&qs=pros-and-cons#reviews) **Mention** [ Brand Monitoring (2) ](https://www.g2.com/products/mention/reviews?filters%5Bsentiment_snippet%5D=2481844&qs=pros-and-cons#reviews)[ Ease of Use (2) ](https://www.g2.com/products/mention/reviews?filters%5Bsentiment_snippet%5D=2045658&qs=pros-and-cons#reviews)[ AI Limitations (1) ](https://www.g2.com/products/mention/reviews?filters%5Bsentiment_snippet%5D=2481828&qs=pros-and-cons#reviews)[ Complexity (1) ](https://www.g2.com/products/mention/reviews?filters%5Bsentiment_snippet%5D=2481858&qs=pros-and-cons#reviews) Integrations **Lumen by Talkwalker** Not enough data **Mention** [ ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/large_detail/large_detail_1c4117d2be5aadad4708890ff268f844/telegram-bot.png "Product Avatar Image") Telegram Bot ](https://www.g2.com/products/telegram-bot/reviews)[ View all ](https://www.g2.com/products/mention/integrations) Screenshots **Lumen by Talkwalker** ![Lumen by Talkwalker screenshot](https://images.g2crowd.com/cdn-cgi/image/width=600,height=600,fit=scale-down,format=auto,onerror=redirect,/https://images.g2crowd.com/uploads/attachment/file/201010/April-fools-dashboard-pepsi-peeps.png) **Mention** ![Mention screenshot](https://images.g2crowd.com/cdn-cgi/image/width=600,height=600,fit=scale-down,format=auto,onerror=redirect,/https://images.g2crowd.com/uploads/attachment/file/66768/Page-Analyse-Hero-Bloc-1.png) **Ratings** from reviews Meets Requirements **Lumen by Talkwalker** 8.4 8.4114 **Mention** 8.4 8.4385 Ease of Use **Lumen by Talkwalker** 8.6 8.6115 **Mention** 8.8 8.8389 Ease of Setup **Lumen by Talkwalker** 8.4 8.481 **Mention** 8.8 8.8170 Ease of Admin **Lumen by Talkwalker** 8.5 8.577 **Mention** 8.7 8.7166 Quality of Support **Lumen by Talkwalker** 9.3 9.3110 **Mention** 8.5 8.5289 Has the product been a good partner in doing business? **Lumen by Talkwalker** 8.8 8.875 **Mention** 8.5 8.5153 Product Direction (% positive) **Lumen by Talkwalker** 9.0 9.0105 **Mention** 8.0 8.0381 **Features** ratings from reviews Social Media Listening Tools[Hide 66 FeaturesShow 66 Features](javascript:void(0);) 7.8 97 7.9 322 Agentic AI - Social Media Listening Tools Autonomous Task Execution Not enough data Feature Not Available Cross-system Integration Not enough data Feature Not Available Adaptive Learning Not enough data Feature Not Available Proactive Assistance Not enough data Feature Not Available Decision Making Not enough data Feature Not Available AI/Machine Learning Not enough data Not enough data Third-Party Integration Not enough data Not enough data Social Media Integration Not enough data Not enough data Monitoring & Listening Social Measurement 8.4(won by 0.2) 85 8.2 255 Influencer Identification 7.5 84 7.8(won by 0.3) 239 Brand Monitoring 7.8 9 8.8(won by 1.0) 11 (There is a greater than 0.5 difference between this product's rating and its competitors) Keyword Tracking 9.4(won by 1.1) 9 (There is a greater than 0.5 difference between this product's rating and its competitors) 8.3 10 Trend Analysis 7.6(won by 0.9) 9 (There is a greater than 0.5 difference between this product's rating and its competitors) 6.7 8 Competitor Analysis 7.7(won by 1.0) 8 (There is a greater than 0.5 difference between this product's rating and its competitors) 6.7 6 Social Media Monitoring Not enough data Not enough data Competitor Monitoring Not enough data Not enough data Hashtag Tracking Not enough data Not enough data Engagement Tracking Not enough data Not enough data Activity Tracking Not enough data Not enough data Influencer Tracking Not enough data Not enough data Impact Measurement Not enough data Not enough data Data Management & Analysis Sentiment Analysis 6.5 87 7.6(won by 1.1) 224 (There is a greater than 0.5 difference between this product's rating and its competitors) Social Reporting 8.3(tied score) 85 8.3(tied score) 230 Alerts and Notifications 7.1 8 8.9(won by 1.8) 11 (There is a greater than 0.5 difference between this product's rating and its competitors) Advanced Data Filtering 7.8 9 7.9(won by 0.1) 8 Additional Functionality Negative Feedback Management Not enough data Not enough data Dashboard Not enough data Not enough data Audience Analytics Not enough data Not enough data Multi-Account Management Not enough data Not enough data API Not enough data Not enough data Collaboration Tools Not enough data Not enough data AI Copilot Not enough data Not enough data Data Import/Export Not enough data Not enough data Data Visualization Not enough data Not enough data Audience Engagement Not enough data Not enough data Content Publishing Options Not enough data Not enough data Content Discovery Not enough data Not enough data Generative AI Not enough data Not enough data Performance Metrics Not enough data Not enough data Natural Language Processing Not enough data Not enough data Optical Character Recognition Not enough data Not enough data Campaign Analytics Not enough data Not enough data Multi-Language Not enough data Not enough data Multi-Channel Data Collection Not enough data Not enough data Reporting/Analytics Not enough data Not enough data Audience Targeting Not enough data Not enough data Commenting/Notes Not enough data Not enough data Approval Process Control Not enough data Not enough data Content Library Not enough data Not enough data Reporting & Statistics Not enough data Not enough data Social Promotion Not enough data Not enough data Real-Time Analytics Not enough data Not enough data Customer Engagement Not enough data Not enough data Automated Publishing Not enough data Not enough data Benchmarking Not enough data Not enough data Boolean Search Not enough data Not enough data Tagging Not enough data Not enough data Visual Analytics Not enough data Not enough data Access Controls/Permissions Not enough data Not enough data Reputation Management Not enough data Not enough data Social Listening Not enough data Not enough data Social Advertising Not enough data Not enough data Customizable Reports Not enough data Not enough data Campaign Management Not enough data Not enough data Content Management Not enough data Not enough data Workflow Management Not enough data Not enough data Social Media Management[Hide 56 FeaturesShow 56 Features](javascript:void(0);) Not enough data 8.4 25 Content & Collaboration Content Calendar Not enough data Feature Not Available Content Library Not enough data Feature Not Available Shared Inbox Not enough data Feature Not Available Approval Workflows Not enough data Feature Not Available Users and Permissions Not enough data Feature Not Available Content Creation Not enough data Feature Not Available Image Library Not enough data Not enough data Social Management Social Analytics Not enough data 8.4(won by default) 22 Social Publishing Not enough data Feature Not Available Campaign Optimization Not enough data Feature Not Available Multi-Account Management Not enough data Feature Not Available Social Ads Not enough data Feature Not Available Campaign Planning Not enough data Feature Not Available Hashtag Capabilites Not enough data Not enough data Multi-Campaign Not enough data Not enough data Customer Engagement Not enough data Not enough data Automated Publishing Not enough data Not enough data Real-Time Analytics Not enough data Not enough data Agentic AI - Social Media Management Autonomous Task Execution Not enough data Feature Not Available Multi-step Planning Not enough data Feature Not Available Cross-system Integration Not enough data Feature Not Available Adaptive Learning Not enough data Feature Not Available Natural Language Interaction Not enough data Feature Not Available Proactive Assistance Not enough data Feature Not Available Decision Making Not enough data Feature Not Available Social Media Integration Not enough data Not enough data Third-Party Integrations Not enough data Not enough data Additional Functionality Customizable Reports Not enough data Not enough data Campaign Management Not enough data Not enough data Customizable Branding Not enough data Not enough data Social Advertising Not enough data Not enough data Filtering Not enough data Not enough data Approval Process Control Not enough data Not enough data Keyword Tracking Not enough data Not enough data Tagging Not enough data Not enough data Activity Dashboard Not enough data Not enough data Calendar Management Not enough data Not enough data Workflow Management Not enough data Not enough data Post Scheduling Not enough data Not enough data Alerts/Notifications Not enough data Not enough data Trend Analysis Not enough data Not enough data API Not enough data Not enough data Data Visualization Not enough data Not enough data Sentiment Analysis Not enough data Not enough data AI Copilot Not enough data Not enough data Social Promotion Not enough data Not enough data @mentions Not enough data Not enough data Social Media Monitoring Not enough data Not enough data Generative AI Not enough data Not enough data Engagement Tracking Not enough data Not enough data Collaboration Tools Not enough data Not enough data Brand Tracking Not enough data Not enough data Drag & Drop Not enough data Not enough data Commenting/Notes Not enough data Not enough data Content Management Not enough data Not enough data Template Management Not enough data Not enough data Media Monitoring[Hide 37 FeaturesShow 37 Features](javascript:void(0);) Not enough data 8.6 15 Media Channels Online Media Not enough data 8.9(won by default) 15 Broadcast Media Not enough data Feature Not Available Print Media Not enough data Feature Not Available Geographic Coverage Local Media Not enough data 9.0(won by default) 14 National Media Not enough data 8.9(won by default) 14 International Media Not enough data 8.5(won by default) 13 Agentic AI - Media Monitoring Autonomous Task Execution Not enough data Not enough data Cross-system Integration Not enough data Not enough data Adaptive Learning Not enough data Not enough data Natural Language Interaction Not enough data Not enough data Proactive Assistance Not enough data Not enough data Social Media Integration Not enough data Not enough data Reporting Keyword Targeting Not enough data 8.7(won by default) 15 Custom Feeds and Alerts Not enough data 8.2(won by default) 15 Custom Reports Not enough data 8.5(won by default) 13 Dashboards Not enough data 7.9(won by default) 13 Generative AI AI Text Generation Not enough data Not enough data AI Text Summarization Not enough data Not enough data Generative AI Not enough data Not enough data Additional Functionality Multi-Channel Marketing Not enough data Not enough data Approval Process Control Not enough data Not enough data Reporting & Statistics Not enough data Not enough data Data Visualization Not enough data Not enough data Real-Time Data Not enough data Not enough data Content Library Not enough data Not enough data Press Release Builder Not enough data Not enough data API Not enough data Not enough data Monitoring Not enough data Not enough data Multi-Channel Distribution Not enough data Not enough data Data Import/Export Not enough data Not enough data Press Monitoring Not enough data Not enough data Email Distribution Not enough data Not enough data Social Media Monitoring Not enough data Not enough data Search/Filter Not enough data Not enough data Media Monitoring Not enough data Not enough data Auto Update Not enough data Not enough data AI Copilot Not enough data Not enough data Social Media Analytics[Hide 67 FeaturesShow 67 Features](javascript:void(0);) 8.0 84 Not enough data Social Analytics Competitor Analysis 8.8(won by default) 65 Not enough data Follower Analysis 8.1(won by default) 65 Not enough data Post Performance 8.2(won by default) 68 Not enough data Paid Campaign Tracking 6.7(won by default) 25 Not enough data Attribution 7.3(won by default) 32 Not enough data Hashtag Analytics Not enough data Not enough data Sentiment Analysis Not enough data Not enough data Lead Attribution Not enough data Not enough data Real-Time Analytics Not enough data Not enough data Visual Analytics Not enough data Not enough data Reporting/Analytics Not enough data Not enough data Campaign Analytics Not enough data Not enough data Keyword Tracking Not enough data Not enough data Influencer Tracking Not enough data Not enough data Activity Tracking Not enough data Not enough data Engagement Tracking Not enough data Not enough data Trend Analysis Not enough data Not enough data Reports & Dashboards Report Customizability 8.2(won by default) 69 Not enough data Report Exporting 8.6(won by default) 69 Not enough data Scalability 8.6(won by default) 60 Not enough data White Label Not enough data Not enough data Customizable Reports Not enough data Not enough data Agentic AI - Social Media Analytics Autonomous Task Execution Not enough data Not enough data Cross-system Integration Not enough data Not enough data Adaptive Learning Not enough data Not enough data Proactive Assistance Not enough data Not enough data Decision Making Not enough data Not enough data Social Media Integration Not enough data Not enough data Third-Party Integrations Not enough data Not enough data Additional Functionality Generative AI Not enough data Not enough data Benchmarking Not enough data Not enough data Content Library Not enough data Not enough data Charting Not enough data Not enough data Dashboard Not enough data Not enough data Multi-Channel Management Not enough data Not enough data Dashboard Creation Not enough data Not enough data AI Copilot Not enough data Not enough data Automated Scheduling Not enough data Not enough data Multi-Channel Data Collection Not enough data Not enough data Activity Dashboard Not enough data Not enough data Performance Metrics Not enough data Not enough data Calendar Management Not enough data Not enough data Commenting/Notes Not enough data Not enough data Social Media Monitoring Not enough data Not enough data Workflow Management Not enough data Not enough data Post Scheduling Not enough data Not enough data @mentions Not enough data Not enough data Multi-Channel Marketing Not enough data Not enough data Tagging Not enough data Not enough data Data Import/Export Not enough data Not enough data Data Visualization Not enough data Not enough data Monitoring Not enough data Not enough data Access Controls/Permissions Not enough data Not enough data Competitor Monitoring Not enough data Not enough data Search/Filter Not enough data Not enough data Customizable Branding Not enough data Not enough data Real-Time Data Not enough data Not enough data Real-Time Monitoring Not enough data Not enough data Social Promotion Not enough data Not enough data Social Advertising Not enough data Not enough data Content Management Not enough data Not enough data Reporting & Statistics Not enough data Not enough data Real-Time Reporting Not enough data Not enough data Campaign Scheduling Not enough data Not enough data Social Performance Management Not enough data Not enough data Campaign Management Not enough data Not enough data API Not enough data Not enough data Show 1 feature category with incomplete data Social Media Marketing[Hide 42 FeaturesShow 42 Features](javascript:void(0);) Not enough data Not enough data Additional Functionality Customer Segmentation Not enough data Not enough data Conversion Tracking Not enough data Not enough data Post Scheduling Not enough data Not enough data Automated Scheduling Not enough data Not enough data Content Management Not enough data Not enough data Campaign Planning Not enough data Not enough data Content Library Not enough data Not enough data Multi-Channel Management Not enough data Not enough data Campaign Management Not enough data Not enough data Trend Analysis Not enough data Not enough data Drag & Drop Not enough data Not enough data Activity Dashboard Not enough data Not enough data Customizable Reports Not enough data Not enough data Multi-Channel Marketing Not enough data Not enough data Social Promotion Not enough data Not enough data Data Import/Export Not enough data Not enough data Contact Management Not enough data Not enough data Social Media Monitoring Not enough data Not enough data A/B Testing Not enough data Not enough data Generative AI Not enough data Not enough data Customizable Branding Not enough data Not enough data Email Marketing Not enough data Not enough data Automated Publishing Not enough data Not enough data Image Library Not enough data Not enough data AI Copilot Not enough data Not enough data Tagging Not enough data Not enough data Campaign Analytics Not enough data Not enough data Reporting/Analytics Not enough data Not enough data Keyword Filtering Not enough data Not enough data Customizable Templates Not enough data Not enough data Real-Time Data Not enough data Not enough data Workflow Management Not enough data Not enough data Calendar Management Not enough data Not enough data Data Visualization Not enough data Not enough data Multi-Campaign Not enough data Not enough data Social Media Integration Not enough data Not enough data Multi-Account Management Not enough data Not enough data Commenting/Notes Not enough data Not enough data Engagement Tracking Not enough data Not enough data Third-Party Integrations Not enough data Not enough data Performance Metrics Not enough data Not enough data Click Tracking Not enough data Not enough data User Insights Reviewers' Company Size [![Lumen by Talkwalker](https://images.g2crowd.com/uploads/product/hd_favicon/740248adf183946da4eb62bb71f2f837/lumen-by-talkwalker.svg "Lumen by Talkwalker")](https://www.g2.com/products/lumen-by-talkwalker/reviews) Lumen by Talkwalker Small-Business(50 or fewer emp.) 37.1% Mid-Market(51-1000 emp.) 36.3% Enterprise(\> 1000 emp.) 26.6% [![Mention](https://images.g2crowd.com/uploads/product/hd_favicon/1502380450/mention.svg "Mention")](https://www.g2.com/products/mention/reviews) Mention Small-Business(50 or fewer emp.) 63.4% Mid-Market(51-1000 emp.) 27.5% Enterprise(\> 1000 emp.) 9.2% Small-Business (50 or fewer emp.) 37.1% 63.4% Mid-Market (51-1000 emp.) 36.3% 27.5% Enterprise (\> 1000 emp.) 26.6% 9.2% Reviewers' Industry [![Lumen by Talkwalker](https://images.g2crowd.com/uploads/product/hd_favicon/740248adf183946da4eb62bb71f2f837/lumen-by-talkwalker.svg "Lumen by Talkwalker")](https://www.g2.com/products/lumen-by-talkwalker/reviews) Lumen by Talkwalker Public Relations and Communications 22.6% Marketing and Advertising 19.4% Market Research 7.3% Information Technology and Services 4.8% Management Consulting 4.8% Other 41.1% [![Mention](https://images.g2crowd.com/uploads/product/hd_favicon/1502380450/mention.svg "Mention")](https://www.g2.com/products/mention/reviews) Mention Marketing and Advertising 10.8% Internet 10.3% Information Technology and Services 7.4% Computer Software 5.7% Public Relations and Communications 4.1% Other 61.6% FAQs ## Lumen by Talkwalker vs Mention FAQs Generated using AI Last updated: August 14, 2026 ### What is the difference between Mention vs Lumen by Talkwalker? Mention and Lumen by Talkwalker are both highly rated social media listening tools, but Lumen by Talkwalker stands out for its superior customer support score, while Mention is noted for its ease of setup and use. | [Mention](https://www.g2.com/products/mention/reviews) | [Lumen by Talkwalker](https://www.g2.com/products/lumen-by-talkwalker/reviews) | | --- | --- | | 4.3/5 (442 reviews) | 4.3/5 (137 reviews) | | Small-Business | Small-Business | | 8.8 | 8.4 | | 8.5 | 9.3 | | Brand monitoring and ease of use | Customer support and analytics | ### How do the pricing models of Mention and Lumen by Talkwalker compare? Mention and Lumen by Talkwalker are rated at parity for value, with no significant difference in reviewer satisfaction on price or cost. - **Mention:** In recent reviews, several reviewers note that Mention's pricing can be high for small teams, but others describe it as reasonably priced for the functionality offered. - **Lumen by Talkwalker:** Recent reviews describe Lumen by Talkwalker as a "pretty expensive solution," especially for businesses with a small budget, but highlight its extensive features as justification for the cost. ### What are the best alternatives to Mention and Lumen by Talkwalker? The top 3 alternatives to Mention and Lumen by Talkwalker are Sprout Social, Meltwater, and Hootsuite. | Product | G2 Rating (reviews) | Largest Segment | Pricing Insight | Top Reviewer-Cited Strength | | --- | --- | --- | --- | --- | | [Mention](https://www.g2.com/products/mention/reviews) | 4.3/5 (442) | Small-Business | Pricing can be high for small teams | Brand monitoring and ease of use | | [Lumen by Talkwalker](https://www.g2.com/products/lumen-by-talkwalker/reviews) | 4.3/5 (137) | Small-Business | Expensive for small budgets | Customer support and analytics | | [Sprout Social](https://www.g2.com/products/sprout-social/reviews) | 4.4/5 (6873) | Small-Business | — | — | | [Meltwater](https://www.g2.com/products/meltwater/reviews) | 4.1/5 (2669) | Mid-Market | — | — | | [Hootsuite](https://www.g2.com/products/hootsuite/reviews) | 4.3/5 (7413) | Small-Business | — | — | ### Which Social Media Listening Tools features should I prioritize when comparing Mention and Lumen by Talkwalker? Buyers comparing Mention and Lumen by Talkwalker should prioritize dashboards, analytics, ease of setup, customer support, and brand monitoring. - **Dashboards:** Mention and Lumen by Talkwalker both have dashboards as the most frequently cited feature in reviews. - **Analytics:** Mention is cited for analytics in 1 all-time review; Lumen by Talkwalker is cited for analytics in 1 all-time review. - **Ease of Setup:** Mention scores 8.8; Lumen by Talkwalker scores 8.4. - **Customer Support:** Mention scores 8.5; Lumen by Talkwalker scores 9.3. - **Brand Monitoring:** Mention is cited for brand monitoring in 2 all-time reviews; Lumen by Talkwalker is not cited for this theme. ### What are the pros and cons of Mention vs Lumen by Talkwalker? Mention's headline strength is brand monitoring and ease of use, while Lumen by Talkwalker is most noted for its customer support and analytics capabilities. - **Mention strengths:** Brand monitoring (2 all-time mentions), ease of use (2 all-time mentions), time-saving (2 all-time mentions), analytics, coverage, easy setup, and helpful integrations. - **Mention trade-offs:** Reviewers note complexity, data inaccuracy, and high pricing as trade-offs. - **Lumen by Talkwalker strengths:** Customer support (2 all-time mentions), analytics, customization, feature quantity, filtering options, and innovation. - **Lumen by Talkwalker trade-offs:** Reviewers cite platform limitations (2 all-time mentions), complexity, difficult setup, learning curve, and limited credits as trade-offs. ### Is Mention or Lumen by Talkwalker better for small businesses? Mention is the better fit for small businesses, as both its largest reviewer segment and recent reviews highlight its suitability for small teams. - **Mention:** Small-Business is the largest segment, with reviewers frequently recommending it for small companies and noting its effectiveness for small organizations. - **Lumen by Talkwalker:** Small-Business is also the largest segment, but recent reviews highlight its higher cost as a barrier for small businesses. ### Which Social Media Listening Tools platform has better integrations? Mention and Lumen by Talkwalker are at parity for integrations, with reviewers citing integrations but not favoring one over the other. - **Mention:** Slack integration is mentioned in recent reviews. - **Lumen by Talkwalker:** No specific integrations are cited in recent reviews. ### How do Mention and Lumen by Talkwalker compare on customer support? Lumen by Talkwalker has a materially higher Quality of Support score than Mention, with a 0.8-point advantage (9.3 vs 8.5). - **Mention:** Reviewers describe support as generally responsive and helpful, though some note delays and inconsistent experiences. - **Lumen by Talkwalker:** Reviewers consistently praise customer support, highlighting engaged onboarding, responsive account managers, and excellent training. ### Which is easier to implement, Mention or Lumen by Talkwalker? Mention has a slight advantage in Ease of Setup, scoring 8.8 versus Lumen by Talkwalker's 8.4, which is below the materiality threshold for a clear winner. - **Mention:** Reviewers describe setup as easy and quick, often completed in under 20 minutes without technical help. - **Lumen by Talkwalker:** Reviewers note that setup can be more complex due to the platform's depth, with a learning curve but also mention that onboarding support is strong. ### Which product has better Dashboards? Both Mention and Lumen by Talkwalker are highly rated for dashboards, with dashboards being the most frequently cited feature in reviews for both products. - **Mention:** Dashboards are cited as simple and easy to use in recent reviews; Ease of Use score is 8.8. - **Lumen by Talkwalker:** Dashboards are praised for their visualizations and customization; Ease of Use score is 8.6. Alternatives **Lumen by Talkwalker Alternatives** ![Sprout Social](https://images.g2crowd.com/uploads/product/hd_favicon/23c97f84483973fc952fc0ce526a9227/sprout-social.svg "Sprout Social") [ Sprout Social ](/products/sprout-social/reviews) ![Meltwater](https://images.g2crowd.com/uploads/product/hd_favicon/1520621978/meltwater.svg "Meltwater") [ Meltwater ](/products/meltwater/reviews) ![Sprinklr Social](https://images.g2crowd.com/uploads/product/hd_favicon/0099b7cbf99315f40d2bf51fc145dd7c/sprinklr-social.svg "Sprinklr Social") [ Sprinklr Social ](/products/sprinklr-social/reviews) ![Brandwatch Social Media Management](https://images.g2crowd.com/uploads/product/hd_favicon/9be5a032e078f75f4ad0faa19cfbcd12/brandwatch-social-media-management.svg "Brandwatch Social Media Management") [ Brandwatch Social Media... ](/products/brandwatch-social-media-management/reviews) **Mention Alternatives** ![Meltwater](https://images.g2crowd.com/uploads/product/hd_favicon/1520621978/meltwater.svg "Meltwater") [ Meltwater ](/products/meltwater/reviews) ![Hootsuite](https://images.g2crowd.com/uploads/product/hd_favicon/d457048f2d5f9f5f322792032d073de6/hootsuite.svg "Hootsuite") [ Hootsuite ](/products/hootsuite/reviews) ![Sprout Social](https://images.g2crowd.com/uploads/product/hd_favicon/23c97f84483973fc952fc0ce526a9227/sprout-social.svg "Sprout Social") [ Sprout Social ](/products/sprout-social/reviews) ![CisionOne](https://images.g2crowd.com/uploads/product/hd_favicon/b4ca5ad21171e3bb86489ac76b227c9b/cisionone.svg "CisionOne") [ CisionOne ](/products/cisionone/reviews) ## Lumen by Talkwalker vs Mention When assessing the two solutions, reviewers found Mention easier to use, set up, and administer. However, reviewers preferred doing business with Lumen by Talkwalker overall. - Lumen by Talkwalker and Mention both meet the requirements of our reviewers at a comparable rate. - When comparing quality of ongoing product support, reviewers felt that Lumen by Talkwalker is the preferred option. - For feature updates and roadmaps, our reviewers preferred the direction of Lumen by Talkwalker over Mention.