# Mention vs Sprinklr Social Comparison
---
## AI Generated Summary
- **G2 reviewers report** that Mention excels in **ease of use** , with users highlighting its intuitive interface and straightforward setup process. One user mentioned, "Very simple to use, extremely reliable and efficient to find specific info anywhere on the web at the right time."
- **Users say** that Sprinklr Social offers robust **reporting and analytics** features, particularly praising its customizable dashboards. A reviewer noted, "I like using Sprinklr Social for its reporting and dashboards, especially the listening module, which is great for tracking mentions and the sentiment around the brand."
- **According to verified reviews** , Mention provides excellent **real-time alerts** and wide coverage for brand monitoring, making it easier for users to stay informed. One user stated, "I really like the real-time alerts and wide coverage. It makes staying informed and reacting quickly to important conversations much easier."
- **Reviewers mention** that while Sprinklr Social is user-friendly, some new users find it challenging to navigate initially. However, one user shared, "It’s been very easy to use. I’m new to both my role and the platform, and I’ve still been able to navigate it independently with confidence."
- **G2 reviewers highlight** that Mention's **customer support** is highly rated, with users appreciating the team's responsiveness and assistance. A user remarked, "The support from the Mention team is excellent, making it a secure and capable platform designed for collaboration."
- **Users say** that Sprinklr Social's **auto-import feature** for social media posts is a significant advantage, allowing for better insights and reporting. One reviewer expressed, "I love how convenient it is to auto-import natively published social media posts, and I really appreciate being able to tag them to an existing or new campaign."



| | Mention | Sprinklr Social | 
|---|---|---|
| **Star Rating** | 4.3 out of 5 | 4.1 out of 5 | 
| **Total Reviews** | 442 | 1,207 | 
| **Largest Market Segment** | Small-Business (63.4% of reviews) | Enterprise (48.7% of reviews) | 
| **Entry Level Price** | Starting at $599.00 | $2,800.00 1 User Per Year | 

---
## Top Pros & Cons

### Mention

Pros:
- Brand Monitoring (2 reviews)
- Ease of Use (2 reviews)

Cons:
- AI Limitations (1 reviews)
- Complexity (1 reviews)

### Sprinklr Social

Pros:
- Ease of Use (79 reviews)
- Centralized Management (70 reviews)

Cons:
- Complex Usage (51 reviews)
- Learning Curve (45 reviews)

---
## Ratings Comparison
| Rating | Mention | Sprinklr Social | 
|---|---|---|
  | **Meets Requirements** | 8.4 (385 reviews) | 8.1 (982 reviews) | 
  | **Ease of Use** | 8.8 (389 reviews) | 7.5 (1011 reviews) | 
  | **Ease of Setup** | 8.8 (170 reviews) | 7.0 (605 reviews) | 
  | **Ease of Admin** | 8.7 (166 reviews) | 7.3 (436 reviews) | 
  | **Quality of Support** | 8.5 (289 reviews) | 7.7 (934 reviews) | 
  | **Has the product been a good partner in doing business?** | 8.5 (153 reviews) | 8.0 (421 reviews) | 
  | **Product Direction (% positive)** | 8.0 (381 reviews) | 7.9 (960 reviews) | 

---
## Pricing

### Mention

#### Entry-Level Pricing

Plan: Company Plan

Price: Starting at $599.00

Description: Complete media monitoring solution with advanced social listening, sentiment analysis, and competitive intelligence. Tailored to your organization's specific monitoring needs and scale.

Key Features:
- Unlimited users
- 10+ Basic, Standard and Boolean-search based alerts
- 50,000 mentions

[Learn more about Mention](https://www.g2.com/products/mention/reviews)

#### Free Trial

Yes

### Sprinklr Social

#### Entry-Level Pricing

Plan:  Essentials- Growth Package 

Price: $2,800.00 1 User Per Year

Description: The Standard Plan offers essential social media management 
features tailored for smaller teams, focusing on basic listening, 
publishing, engagement, and reporting. Powered by AI-driven 
capabilities, it enables teams to monitor online conversations, 
schedule and distribute content, manage audience interactions, 
and track performance efficiently. Designed for those handling 
fundamental social media operations, this plan helps streamline 
workflows and enhance strategy with simple yet effective tools. 
Ideal for businesses seeking a solid foundation in scalable, AIenhanced social media management

Key Features:
- Cross Module
- Social Publishing and Engagement 
- Social Listening 

[Browse all 2 editions](https://www.g2.com/products/sprinklr-social/pricing)

#### Free Trial

Yes

---
## Features Comparison By Category

### Social Media Analytics

| Product | Score | Reviews |
|---|---|---|
| **Mention** | N/A | N/A |
| **Sprinklr Social** | 7.1/10 | 565 |

#### Social Analytics

| Feature | Mention | Sprinklr Social | 
|---|---|---|
| **Competitor Analysis** | Not enough data | 7.1 (364 reviews) | 
| **Follower Analysis** | Not enough data | Feature Not Available | 
| **Post Performance** | Not enough data | 8.2 (441 reviews) | 
| **Paid Campaign Tracking** | Not enough data | Feature Not Available | 
| **Attribution** | Not enough data | Feature Not Available | 
| **Hashtag Analytics** | Not enough data | 7.1 (223 reviews) | 
| **Sentiment Analysis** | Not enough data | 7.1 (233 reviews) | 

#### Reports & Dashboards

| Feature | Mention | Sprinklr Social | 
|---|---|---|
| **Report Customizability** | Not enough data | 8.1 (446 reviews) | 
| **Report Exporting** | Not enough data | 8.0 (443 reviews) | 
| **Scalability** | Not enough data | 8.2 (437 reviews) | 
| **White Label** | Not enough data | Feature Not Available | 

#### Agentic AI - Social Media Analytics

| Feature | Mention | Sprinklr Social | 
|---|---|---|
| **Autonomous Task Execution** | Not enough data | 6.4 (39 reviews) | 
| **Cross-system Integration** | Not enough data | 6.5 (39 reviews) | 
| **Adaptive Learning** | Not enough data | 6.2 (38 reviews) | 
| **Proactive Assistance** | Not enough data | 6.0 (38 reviews) | 
| **Decision Making** | Not enough data | 6.5 (38 reviews) | 

### Social Media Management

| Product | Score | Reviews |
|---|---|---|
| **Mention** | 8.4/10 | 25 |
| **Sprinklr Social** | 7.3/10 | 705 |

#### Content & Collaboration

| Feature | Mention | Sprinklr Social | 
|---|---|---|
| **Content Calendar** | Feature Not Available | 8.5 (346 reviews) | 
| **Content Library** | Feature Not Available | 8.0 (332 reviews) | 
| **Shared Inbox** | Feature Not Available | 7.6 (310 reviews) | 
| **Approval Workflows** | Feature Not Available | 7.9 (335 reviews) | 
| **Users and Permissions** | Feature Not Available | 7.9 (344 reviews) | 
| **Content Creation** | Feature Not Available | 7.3 (237 reviews) | 

#### Social Management

| Feature | Mention | Sprinklr Social | 
|---|---|---|
| **Social Analytics** | 8.4 (22 reviews) | 8.2 (577 reviews) | 
| **Social Publishing** | Feature Not Available | 8.6 (553 reviews) | 
| **Social Engagement** | Feature Not Available | 8.3 (580 reviews) | 
| **Social Ads** | Feature Not Available | 7.3 (419 reviews) | 
| **Campaign Planning** | Feature Not Available | 7.4 (243 reviews) | 
| **Hashtag Capabilites** | Not enough data | 7.3 (202 reviews) | 

#### Agentic AI - Social Media Management

| Feature | Mention | Sprinklr Social | 
|---|---|---|
| **Autonomous Task Execution** | Feature Not Available | 6.5 (57 reviews) | 
| **Multi-step Planning** | Feature Not Available | 6.6 (55 reviews) | 
| **Cross-system Integration** | Feature Not Available | 6.6 (62 reviews) | 
| **Adaptive Learning** | Feature Not Available | 6.3 (55 reviews) | 
| **Natural Language Interaction** | Feature Not Available | 6.5 (55 reviews) | 
| **Proactive Assistance** | Feature Not Available | 6.4 (53 reviews) | 
| **Decision Making** | Feature Not Available | 6.4 (52 reviews) | 

### Media Monitoring

| Product | Score | Reviews |
|---|---|---|
| **Mention** | 8.6/10 | 15 |
| **Sprinklr Social** | N/A | N/A |

#### Media Channels

| Feature | Mention | Sprinklr Social | 
|---|---|---|
| **Broadcast Media** | Feature Not Available | Not enough data | 
| **Print Media** | Feature Not Available | Not enough data | 
| **Online Media** | 8.9 (15 reviews) | Not enough data | 

#### Geographic Coverage

| Feature | Mention | Sprinklr Social | 
|---|---|---|
| **Local Media** | 9.0 (14 reviews) | Not enough data | 
| **National Media** | 8.9 (14 reviews) | Not enough data | 
| **International Media** | 8.5 (13 reviews) | Not enough data | 

#### Reporting

| Feature | Mention | Sprinklr Social | 
|---|---|---|
| **Keyword Targeting** | 8.7 (15 reviews) | Not enough data | 
| **Custom Feeds and Alerts** | 8.2 (15 reviews) | Not enough data | 
| **Custom Reports** | 8.5 (13 reviews) | Not enough data | 
| **Dashboards** | 7.9 (13 reviews) | Not enough data | 

#### Agentic AI - Media Monitoring

| Feature | Mention | Sprinklr Social | 
|---|---|---|
| **Autonomous Task Execution** | Not enough data | Not enough data | 
| **Cross-system Integration** | Not enough data | Not enough data | 
| **Adaptive Learning** | Not enough data | Not enough data | 
| **Natural Language Interaction** | Not enough data | Not enough data | 
| **Proactive Assistance** | Not enough data | Not enough data | 

#### Generative AI

| Feature | Mention | Sprinklr Social | 
|---|---|---|
| **AI Text Generation** | Not enough data | Not enough data | 
| **AI Text Summarization** | Not enough data | Not enough data | 

### Review Management

| Product | Score | Reviews |
|---|---|---|
| **Mention** | N/A | N/A |
| **Sprinklr Social** | 7.7/10 | 65 |

#### Collection

| Feature | Mention | Sprinklr Social | 
|---|---|---|
| **Authentification** | Not enough data | Feature Not Available | 
| **Review Forms** | Not enough data | 7.4 (47 reviews) ✓ Verified | 
| **Personalization** | Not enough data | Feature Not Available | 
| **Engagement** | Not enough data | 8.4 (56 reviews) ✓ Verified | 
| **Community Q&A** | Not enough data | Feature Not Available | 

#### Agentic AI - Review Management

| Feature | Mention | Sprinklr Social | 
|---|---|---|
| **Adaptive Learning** | Not enough data | 7.2 (10 reviews) | 
| **Natural Language Interaction** | Not enough data | 7.3 (10 reviews) | 

#### Moderation

| Feature | Mention | Sprinklr Social | 
|---|---|---|
| **Reviewer Validation** | Not enough data | 7.8 (48 reviews) ✓ Verified | 
| **Response Types** | Not enough data | Feature Not Available | 
| **Legal Agreements** | Not enough data | 8.2 (46 reviews) ✓ Verified | 

#### Use Cases

| Feature | Mention | Sprinklr Social | 
|---|---|---|
| **E-commerce** | Not enough data | 7.5 (46 reviews) ✓ Verified | 
| **Retail** | Not enough data | 7.6 (45 reviews) ✓ Verified | 
| **Customer Service** | Not enough data | 8.1 (52 reviews) ✓ Verified | 

#### Administration

| Feature | Mention | Sprinklr Social | 
|---|---|---|
| **Incentives** | Not enough data | Feature Not Available | 
| **Syndication** | Not enough data | Feature Not Available | 
| **Insights** | Not enough data | 8.2 (55 reviews) ✓ Verified | 
| **Content** | Not enough data | 8.3 (54 reviews) ✓ Verified | 
| **Sampling** | Not enough data | 7.3 (45 reviews) ✓ Verified | 

#### Display Options

| Feature | Mention | Sprinklr Social | 
|---|---|---|
| **Badges** | Not enough data | 7.1 (44 reviews) ✓ Verified | 
| **Widgets** | Not enough data | Feature Not Available | 
| **Integration & APIs** | Not enough data | 7.2 (52 reviews) ✓ Verified | 
| **Marketing** | Not enough data | Feature Not Available | 

#### Generative AI

| Feature | Mention | Sprinklr Social | 
|---|---|---|
| **AI Text Generation** | Not enough data | Feature Not Available | 

### Employee Advocacy

| Product | Score | Reviews |
|---|---|---|
| **Mention** | N/A | N/A |
| **Sprinklr Social** | 7.2/10 | 31 |

#### Content Sharing

| Feature | Mention | Sprinklr Social | 
|---|---|---|
| **Social sharing** | Not enough data | 7.4 (30 reviews) | 
| **Content scheduling** | Not enough data | 7.9 (30 reviews) | 
| **Content optimization** | Not enough data | 7.5 (29 reviews) | 
| **Content templates** | Not enough data | Feature Not Available | 
| **AI Content Generation** | Not enough data | Not enough data | 
| **Content Settings** | Not enough data | Not enough data | 

#### Content Dashboard

| Feature | Mention | Sprinklr Social | 
|---|---|---|
| **Company news** | Not enough data | Feature Not Available | 
| **Coworker content** | Not enough data | Feature Not Available | 
| **Brand content sharing** | Not enough data | Feature Not Available | 

#### Analytics

| Feature | Mention | Sprinklr Social | 
|---|---|---|
| **Engagement tracking** | Not enough data | 7.8 (29 reviews) | 
| **KPI Tracking** | Not enough data | Feature Not Available | 
| **Trends** | Not enough data | 6.9 (28 reviews) | 
| **Gamification** | Not enough data | Feature Not Available | 

#### Platform

| Feature | Mention | Sprinklr Social | 
|---|---|---|
| **Integrations** | Not enough data | 6.6 (27 reviews) | 
| **Mobile** | Not enough data | 6.3 (29 reviews) | 
| **Adoption Insight** | Not enough data | 7.3 (28 reviews) | 
| **Auto-translation & multiple language management** | Not enough data | 7.2 (27 reviews) | 

#### Agentic AI - Employee Advocacy

| Feature | Mention | Sprinklr Social | 
|---|---|---|
| **Autonomous Task Execution** | Not enough data | 6.3 (5 reviews) | 
| **Cross-system Integration** | Not enough data | 7.0 (5 reviews) | 
| **Proactive Assistance** | Not enough data | 7.7 (5 reviews) | 

### Social Media Listening Tools

| Product | Score | Reviews |
|---|---|---|
| **Mention** | 7.9/10 | 322 |
| **Sprinklr Social** | 7.4/10 | 490 |

#### Monitoring & Listening

| Feature | Mention | Sprinklr Social | 
|---|---|---|
| **Social Measurement** | 8.2 (255 reviews) | 8.2 (406 reviews) | 
| **Influencer Identification** | 7.8 (239 reviews) | 7.0 (334 reviews) | 
| **Brand Monitoring** | 8.8 (11 reviews) | 8.3 (158 reviews) | 
| **Keyword Tracking** | 8.3 (10 reviews) | 8.2 (159 reviews) | 
| **Trend Analysis** | 6.7 (8 reviews) | 7.5 (156 reviews) | 
| **Competitor Analysis** | 6.7 (6 reviews) | 7.5 (147 reviews) | 

#### Agentic AI - Social Media Listening Tools

| Feature | Mention | Sprinklr Social | 
|---|---|---|
| **Autonomous Task Execution** | Feature Not Available | 6.9 (30 reviews) | 
| **Cross-system Integration** | Feature Not Available | 6.7 (30 reviews) | 
| **Adaptive Learning** | Feature Not Available | 6.7 (30 reviews) | 
| **Proactive Assistance** | Feature Not Available | 6.7 (32 reviews) | 
| **Decision Making** | Feature Not Available | 7.2 (32 reviews) | 

#### Data Management & Analysis

| Feature | Mention | Sprinklr Social | 
|---|---|---|
| **Sentiment Analysis** | 7.6 (224 reviews) | 7.1 (365 reviews) | 
| **Social Reporting** | 8.3 (230 reviews) | 8.3 (406 reviews) | 
| **Alerts and Notifications** | 8.9 (11 reviews) | 7.9 (158 reviews) | 
| **Advanced Data Filtering** | 7.9 (8 reviews) | 7.7 (149 reviews) | 

### Social Commerce Platforms

| Product | Score | Reviews |
|---|---|---|
| **Mention** | N/A | N/A |
| **Sprinklr Social** | 7.6/10 | 59 |

#### Content

| Feature | Mention | Sprinklr Social | 
|---|---|---|
| **Types** | Not enough data | 8.0 (57 reviews) | 
| **Migration** | Not enough data | 7.7 (55 reviews) | 
| **Publishing** | Not enough data | 8.2 (56 reviews) | 
| **UGC** | Not enough data | 7.5 (54 reviews) | 

#### Engagement

| Feature | Mention | Sprinklr Social | 
|---|---|---|
| **Live Streaming** | Not enough data | 6.9 (53 reviews) | 
| **Omnichannel** | Not enough data | 7.2 (52 reviews) | 
| **Personalization** | Not enough data | 7.9 (53 reviews) | 
| **Conversational Commerce** | Not enough data | 7.1 (50 reviews) | 
| **Moderation** | Not enough data | 7.8 (52 reviews) | 

#### Social Shopping

| Feature | Mention | Sprinklr Social | 
|---|---|---|
| **Promotions** | Not enough data | Feature Not Available | 
| **Shoppable Media** | Not enough data | 6.9 (50 reviews) | 
| **AR/VR** | Not enough data | Feature Not Available | 
| **Social Store** | Not enough data | 7.3 (51 reviews) | 

#### Analytics

| Feature | Mention | Sprinklr Social | 
|---|---|---|
| **Product Insights** | Not enough data | Feature Not Available | 
| **Social Listening** | Not enough data | 8.3 (53 reviews) | 
| **Campaigns** | Not enough data | 7.9 (51 reviews) | 

### Social Customer Service

| Product | Score | Reviews |
|---|---|---|
| **Mention** | N/A | N/A |
| **Sprinklr Social** | 7.7/10 | 349 |

#### Generative AI

| Feature | Mention | Sprinklr Social | 
|---|---|---|
| **AI Text Generation** | Not enough data | 6.9 (133 reviews) | 
| **AI Text Summarization** | Not enough data | Feature Not Available | 

#### Process

| Feature | Mention | Sprinklr Social | 
|---|---|---|
| **Mentions** | Not enough data | 8.2 (266 reviews) | 
| **Tickets** | Not enough data | 7.7 (243 reviews) | 
| **Macros** | Not enough data | 8.2 (249 reviews) | 

#### Channels

| Feature | Mention | Sprinklr Social | 
|---|---|---|
| **Email** | Not enough data | 7.5 (197 reviews) | 
| **Social** | Not enough data | 8.7 (280 reviews) | 
| **Live Chat** | Not enough data | 7.5 (190 reviews) | 
| **Phone** | Not enough data | 6.8 (177 reviews) | 
| **Text** | Not enough data | 7.3 (185 reviews) | 

#### Insight

| Feature | Mention | Sprinklr Social | 
|---|---|---|
| **Surveys** | Not enough data | 7.6 (199 reviews) | 
| **Reporting** | Not enough data | 8.4 (276 reviews) | 
| **Visitor Activity** | Not enough data | 7.9 (223 reviews) | 
| **Help Desk** | Not enough data | 7.7 (233 reviews) | 

### Conversational Commerce Platforms

| Product | Score | Reviews |
|---|---|---|
| **Mention** | N/A | N/A |
| **Sprinklr Social** | N/A | N/A |

#### Conversational AI - Conversational Commerce Platforms

| Feature | Mention | Sprinklr Social | 
|---|---|---|
| **AI chatbots** | Not enough data | Not enough data | 
| **Messaging and Notifications** | Not enough data | Not enough data | 
| **AI agents ** | Not enough data | Not enough data | 
| **Voice assistants** | Not enough data | Not enough data | 
| **Communication apps** | Not enough data | Not enough data | 

#### Platform integration - Conversational Commerce Platforms

| Feature | Mention | Sprinklr Social | 
|---|---|---|
| **Ecommerce stores** | Not enough data | Not enough data | 
| **Sales channels** | Not enough data | Not enough data | 
| **Payment Platform** | Not enough data | Not enough data | 
| **Internal tools** | Not enough data | Not enough data | 

#### Analytics and Reporting - Conversational Commerce Platforms

| Feature | Mention | Sprinklr Social | 
|---|---|---|
| **Conversational analytics** | Not enough data | Not enough data | 
| **Advance reporting** | Not enough data | Not enough data | 

### SAP Store

| Product | Score | Reviews |
|---|---|---|
| **Mention** | N/A | N/A |
| **Sprinklr Social** | N/A | N/A |

#### Agentic AI - SAP Store

| Feature | Mention | Sprinklr Social | 
|---|---|---|
| **Autonomous Task Execution** | Not enough data | Not enough data | 
| **Multi-step Planning** | Not enough data | Not enough data | 
| **Cross-system Integration** | Not enough data | Not enough data | 
| **Adaptive Learning** | Not enough data | Not enough data | 
| **Natural Language Interaction** | Not enough data | Not enough data | 
| **Proactive Assistance** | Not enough data | Not enough data | 
| **Decision Making** | Not enough data | Not enough data | 

### Brand Advocacy

| Product | Score | Reviews |
|---|---|---|
| **Mention** | N/A | N/A |
| **Sprinklr Social** | N/A | N/A |

#### Discovery

| Feature | Mention | Sprinklr Social | 
|---|---|---|
| **Referral Program** | Not enough data | Not enough data | 
| **Incentives** | Not enough data | Not enough data | 
| **3rd-Party Trends** | Not enough data | Not enough data | 

#### Insight

| Feature | Mention | Sprinklr Social | 
|---|---|---|
| **Monitoring** | Not enough data | Not enough data | 
| **Adoption Insight** | Not enough data | Not enough data | 
| **Engagement Analysis** | Not enough data | Not enough data | 

#### Mobile

| Feature | Mention | Sprinklr Social | 
|---|---|---|
| **Mobile Optimization** | Not enough data | Not enough data | 

#### Platform

| Feature | Mention | Sprinklr Social | 
|---|---|---|
| **Multichannel Sharing** | Not enough data | Not enough data | 
| **Forum** | Not enough data | Not enough data | 
| **Integration** | Not enough data | Not enough data | 
| **Content Distribution** | Not enough data | Not enough data | 

### AI Customer Support Agents

| Product | Score | Reviews |
|---|---|---|
| **Mention** | N/A | N/A |
| **Sprinklr Social** | N/A | N/A |

#### Customer Query Resolution - AI Customer Support Agents

| Feature | Mention | Sprinklr Social | 
|---|---|---|
| **Automated Ticket Resolution** | Not enough data | Not enough data | 
| **Contextual Response Generation** | Not enough data | Not enough data | 
| **Sentiment Analysis** | Not enough data | Not enough data | 
| **Knowledge Base Utilization** | Not enough data | Not enough data | 
| **Multilingual Support** | Not enough data | Not enough data | 

#### Customer Interaction Automation - AI Customer Support Agents

| Feature | Mention | Sprinklr Social | 
|---|---|---|
| **Proactive Customer Outreach** | Not enough data | Not enough data | 
| **Feedback Collection** | Not enough data | Not enough data | 
| **Escalation Handling** | Not enough data | Not enough data | 
| **Workflow Optimization** | Not enough data | Not enough data | 

#### Automation

| Feature | Mention | Sprinklr Social | 
|---|---|---|
| **Customer Interaction Automation** | Not enough data | Not enough data | 
| **Feedback Collection** | Not enough data | Not enough data | 
| **Document Processing** | Not enough data | Not enough data | 

#### Autonomy

| Feature | Mention | Sprinklr Social | 
|---|---|---|
| **Independent Decision Making** | Not enough data | Not enough data | 
| **Adaptive Responses** | Not enough data | Not enough data | 
| **Task Execution** | Not enough data | Not enough data | 
| **Problem Solving** | Not enough data | Not enough data | 

### AI Agents

| Product | Score | Reviews |
|---|---|---|
| **Mention** | N/A | N/A |
| **Sprinklr Social** | N/A | N/A |

#### Agentic AI - AI Agents

| Feature | Mention | Sprinklr Social | 
|---|---|---|
| **Autonomous Task Execution** | Not enough data | Not enough data | 
| **Multi-step Planning** | Not enough data | Not enough data | 
| **Cross-system Integration** | Not enough data | Not enough data | 
| **Adaptive Learning** | Not enough data | Not enough data | 
| **Natural Language Interaction** | Not enough data | Not enough data | 
| **Proactive Assistance** | Not enough data | Not enough data | 
| **Decision Making** | Not enough data | Not enough data | 

---
## Categories
**Shared Categories (2):** [Social Media Listening Tools](https://www.g2.com/categories/social-media-listening-tools), [Social Media Management Tools](https://www.g2.com/categories/social-media-mgmt)

**Unique to Mention (1):** [Media Monitoring Software](https://www.g2.com/categories/media-monitoring)

**Unique to Sprinklr Social (9):** [Conversational Commerce Platforms](https://www.g2.com/categories/conversational-commerce-platforms), [Social Commerce Platforms](https://www.g2.com/categories/social-commerce-platforms), [SAP Store Software](https://www.g2.com/categories/sap-store), [Employee Advocacy Software](https://www.g2.com/categories/employee-advocacy), [Social Customer Service Software](https://www.g2.com/categories/social-customer-service), [Social Media Analytics Software](https://www.g2.com/categories/social-media-analytics), [Social Media Suites](https://www.g2.com/categories/social-media-suites), [Review Management Software](https://www.g2.com/categories/review-management-software), [AI Customer Support Agents Software](https://www.g2.com/categories/ai-customer-support-agents)


---
## Reviewer Demographics

### By Company Size

| Segment | Mention | Sprinklr Social | 
|---|---|---|
| **Small-Business** | 63.4% | 22.3% | 
| **Mid-Market** | 27.5% | 29.0% | 
| **Enterprise** | 9.2% | 48.7% | 

### By Industry

#### Mention

- **Marketing and Advertising:** 10.8%
- **Internet:** 10.3%
- **Information Technology and Services:** 7.4%
- **Computer Software:** 5.7%
- **Public Relations and Communications:** 4.1%
- **Non-Profit Organization Management:** 3.0%
- **Entertainment:** 3.0%
- **Writing and Editing:** 2.5%
- **Management Consulting:** 2.3%
- **Financial Services:** 2.3%
- **Other:** 48.5%

#### Sprinklr Social

- **Marketing and Advertising:** 14.6%
- **Information Technology and Services:** 6.1%
- **Retail:** 4.7%
- **Financial Services:** 4.4%
- **Consumer Services:** 4.3%
- **Computer Software:** 3.9%
- **Consumer Goods:** 3.9%
- **Entertainment:** 3.6%
- **Hospital & Health Care:** 3.3%
- **Automotive:** 2.6%
- **Other:** 48.7%

---
## Alternatives

### Alternatives to Mention

- [Meltwater](https://www.g2.com/products/meltwater/reviews) — 4.1/5 stars (2655 reviews)
- [Hootsuite](https://www.g2.com/products/hootsuite/reviews) — 4.3/5 stars (7226 reviews)
- [Sprout Social](https://www.g2.com/products/sprout-social/reviews) — 4.4/5 stars (6425 reviews)
- [CisionOne](https://www.g2.com/products/cisionone/reviews) — 3.9/5 stars (1317 reviews)
- [Agorapulse](https://www.g2.com/products/agorapulse/reviews) — 4.5/5 stars (971 reviews)
- [Brandwatch Consumer Intelligence](https://www.g2.com/products/brandwatch-consumer-intelligence/reviews) — 4.4/5 stars (727 reviews)
- [Brand24](https://www.g2.com/products/brand24/reviews) — 4.6/5 stars (347 reviews)
- [Sendible](https://www.g2.com/products/sendible/reviews) — 4.5/5 stars (904 reviews)
- [Quid](https://www.g2.com/products/quid-2023-10-05/reviews) — 4.3/5 stars (305 reviews)
- [Mentionlytics](https://www.g2.com/products/mentionlytics/reviews) — 4.9/5 stars (110 reviews)

### Alternatives to Sprinklr Social

- [Emplifi](https://www.g2.com/products/emplifi-emplifi/reviews) — 4.4/5 stars (382 reviews)
- [Sprout Social](https://www.g2.com/products/sprout-social/reviews) — 4.4/5 stars (6425 reviews)
- [Hootsuite](https://www.g2.com/products/hootsuite/reviews) — 4.3/5 stars (7226 reviews)
- [Meltwater](https://www.g2.com/products/meltwater/reviews) — 4.1/5 stars (2655 reviews)
- [Brandwatch Social Media Management](https://www.g2.com/products/brandwatch-social-media-management/reviews) — 4.0/5 stars (983 reviews)
- [Agorapulse](https://www.g2.com/products/agorapulse/reviews) — 4.5/5 stars (971 reviews)
- [Sendible](https://www.g2.com/products/sendible/reviews) — 4.5/5 stars (904 reviews)
- [Oktopost](https://www.g2.com/products/oktopost/reviews) — 4.4/5 stars (185 reviews)
- [Zoho Social](https://www.g2.com/products/zoho-social/reviews) — 4.6/5 stars (2920 reviews)
- [Dash Social](https://www.g2.com/products/dash-social/reviews) — 4.7/5 stars (407 reviews)

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## Top Discussions

### Mention

- Title: [What is Mention used for?](https://www.g2.com/discussions/what-is-mention-used-for) — 1 comment
  > **Top comment:** "Mention is the marketer's best friend, allowing them to tackle multiple online marketing challenges. The platform seamlessly integrates social listening and..."
- Title: [Do you offer a free trial?](https://www.g2.com/discussions/trial-9ea8afc6-924f-436b-99e5-c147f8daa291) — 1 comment, 1 upvote *(includes official response)*
  > **Top comment:** "Yes, you can try our product for 14 days."

### Sprinklr Social

- Title: [What is the best way to find hashtags that are getting traffic.](https://www.g2.com/discussions/34161-what-is-the-best-way-to-find-hashtags-that-are-getting-traffic) — 1 comment, 1 upvote
  > **Top comment:** "semrush.com is Great!

You pay for what ya get if ya get me"
- Title: [Can I use this for my personal accounts?](https://www.g2.com/discussions/33990-can-i-use-this-for-my-personal-accounts) — 1 comment, 1 upvote
  > **Top comment:** "Hello everyone , here’s your  opportunity for you to achieve your dreams of being a multi million dollar rich through trading , I once loss all I got through..."

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**Source:** [G2.com](https://www.g2.com) | [Comparison Page](https://www.g2.com/compare/mention-vs-sprinklr-social)