# Mention vs SentiOne Comparison | | Mention | SentiOne | |---|---|---| | **Star Rating** | 4.3 out of 5 | 4.6 out of 5 | | **Total Reviews** | 442 | 37 | | **Largest Market Segment** | Small-Business (63.4% of reviews) | Small-Business (61.8% of reviews) | | **Entry Level Price** | Starting at $599.00 | 299$ per month | --- ## Top Pros & Cons ### Mention Pros: - Brand Monitoring (2 reviews) - Ease of Use (2 reviews) Cons: - AI Limitations (1 reviews) - Complexity (1 reviews) ### SentiOne Pros: - AI Assistant (1 reviews) - AI Integration (1 reviews) Cons: - Data Analytics Issues (1 reviews) - Inadequate Reporting (1 reviews) --- ## Ratings Comparison | Rating | Mention | SentiOne | |---|---|---| | **Meets Requirements** | 8.4 (385 reviews) | 9.1 (32 reviews) | | **Ease of Use** | 8.8 (389 reviews) | 9.1 (32 reviews) | | **Ease of Setup** | 8.8 (170 reviews) | 9.0 (19 reviews) | | **Ease of Admin** | 8.7 (166 reviews) | 9.0 (18 reviews) | | **Quality of Support** | 8.5 (289 reviews) | 9.5 (31 reviews) | | **Has the product been a good partner in doing business?** | 8.5 (153 reviews) | 9.5 (17 reviews) | | **Product Direction (% positive)** | 8.0 (381 reviews) | 9.2 (30 reviews) | --- ## Pricing ### Mention #### Entry-Level Pricing Plan: Company Plan Price: Starting at $599.00 Description: Complete media monitoring solution with advanced social listening, sentiment analysis, and competitive intelligence. Tailored to your organization's specific monitoring needs and scale. Key Features: - Unlimited users - 10+ Basic, Standard and Boolean-search based alerts - 50,000 mentions [Learn more about Mention](https://www.g2.com/products/mention/reviews) #### Free Trial Yes ### SentiOne #### Entry-Level Pricing Plan: TEAM Price: 299$ per month Description: IN-DEPTH ANALYSIS Key Features: - SENTIMENT ANALYSIS - REAL-TIME RESULTS - UNLIMITED KEYWORDS [Browse all 2 editions](https://www.g2.com/products/sentione/pricing) #### Free Trial No --- ## Features Comparison By Category ### Social Media Analytics | Product | Score | Reviews | |---|---|---| | **Mention** | N/A | N/A | | **SentiOne** | N/A | N/A | #### Social Analytics | Feature | Mention | SentiOne | |---|---|---| | **Competitor Analysis** | Not enough data | Not enough data | | **Follower Analysis** | Not enough data | Not enough data | | **Post Performance** | Not enough data | Not enough data | | **Paid Campaign Tracking** | Not enough data | Feature Not Available | | **Attribution** | Not enough data | Feature Not Available | | **Hashtag Analytics** | Not enough data | Not enough data | | **Sentiment Analysis** | Not enough data | Not enough data | #### Reports & Dashboards | Feature | Mention | SentiOne | |---|---|---| | **Report Customizability** | Not enough data | Not enough data | | **Report Exporting** | Not enough data | Not enough data | | **Scalability** | Not enough data | Not enough data | | **White Label** | Not enough data | Not enough data | #### Agentic AI - Social Media Analytics | Feature | Mention | SentiOne | |---|---|---| | **Autonomous Task Execution** | Not enough data | Not enough data | | **Cross-system Integration** | Not enough data | Not enough data | | **Adaptive Learning** | Not enough data | Not enough data | | **Proactive Assistance** | Not enough data | Not enough data | | **Decision Making** | Not enough data | Not enough data | ### Social Media Management | Product | Score | Reviews | |---|---|---| | **Mention** | 8.4/10 | 25 | | **SentiOne** | N/A | N/A | #### Content & Collaboration | Feature | Mention | SentiOne | |---|---|---| | **Content Calendar** | Feature Not Available | Not enough data | | **Content Library** | Feature Not Available | Not enough data | | **Shared Inbox** | Feature Not Available | Not enough data | | **Approval Workflows** | Feature Not Available | Not enough data | | **Users and Permissions** | Feature Not Available | Not enough data | | **Content Creation** | Feature Not Available | Not enough data | #### Social Management | Feature | Mention | SentiOne | |---|---|---| | **Social Analytics** | 8.4 (22 reviews) | Not enough data | | **Social Publishing** | Feature Not Available | Not enough data | | **Campaign Optimization** | Feature Not Available | Not enough data | | **Social Engagement** | Feature Not Available | Not enough data | | **Social Ads** | Feature Not Available | Not enough data | | **Campaign Planning** | Feature Not Available | Not enough data | | **Hashtag Capabilites** | Not enough data | Not enough data | #### Agentic AI - Social Media Management | Feature | Mention | SentiOne | |---|---|---| | **Autonomous Task Execution** | Feature Not Available | Not enough data | | **Multi-step Planning** | Feature Not Available | Not enough data | | **Cross-system Integration** | Feature Not Available | Not enough data | | **Adaptive Learning** | Feature Not Available | Not enough data | | **Natural Language Interaction** | Feature Not Available | Not enough data | | **Proactive Assistance** | Feature Not Available | Not enough data | | **Decision Making** | Feature Not Available | Not enough data | ### Media Monitoring | Product | Score | Reviews | |---|---|---| | **Mention** | 8.6/10 | 15 | | **SentiOne** | N/A | N/A | #### Media Channels | Feature | Mention | SentiOne | |---|---|---| | **Broadcast Media** | Feature Not Available | Not enough data | | **Print Media** | Feature Not Available | Not enough data | | **Online Media** | 8.9 (15 reviews) | Not enough data | #### Geographic Coverage | Feature | Mention | SentiOne | |---|---|---| | **Local Media** | 9.0 (14 reviews) | Not enough data | | **National Media** | 8.9 (14 reviews) | Not enough data | | **International Media** | 8.5 (13 reviews) | Not enough data | #### Reporting | Feature | Mention | SentiOne | |---|---|---| | **Keyword Targeting** | 8.7 (15 reviews) | Not enough data | | **Custom Feeds and Alerts** | 8.2 (15 reviews) | Not enough data | | **Custom Reports** | 8.5 (13 reviews) | Not enough data | | **Dashboards** | 7.9 (13 reviews) | Not enough data | #### Agentic AI - Media Monitoring | Feature | Mention | SentiOne | |---|---|---| | **Autonomous Task Execution** | Not enough data | Not enough data | | **Cross-system Integration** | Not enough data | Not enough data | | **Adaptive Learning** | Not enough data | Not enough data | | **Natural Language Interaction** | Not enough data | Not enough data | | **Proactive Assistance** | Not enough data | Not enough data | #### Generative AI | Feature | Mention | SentiOne | |---|---|---| | **AI Text Generation** | Not enough data | Not enough data | | **AI Text Summarization** | Not enough data | Not enough data | ### Chatbots | Product | Score | Reviews | |---|---|---| | **Mention** | N/A | N/A | | **SentiOne** | N/A | N/A | #### Responses | Feature | Mention | SentiOne | |---|---|---| | **Customization** | Not enough data | Not enough data | | **Control** | Not enough data | Not enough data | | **Route To Human** | Not enough data | Not enough data | | **Menu bars** | Not enough data | Not enough data | | **Drip sequences** | Not enough data | Not enough data | #### Platform | Feature | Mention | SentiOne | |---|---|---| | **Live chat** | Not enough data | Not enough data | | **Integrations** | Not enough data | Not enough data | | **Branding** | Not enough data | Not enough data | | **Analytics** | Not enough data | Not enough data | | **A/B testing** | Not enough data | Not enough data | | **Role-based access** | Not enough data | Not enough data | | **Collection of information** | Not enough data | Not enough data | #### Generative AI | Feature | Mention | SentiOne | |---|---|---| | **AI Text Generation** | Not enough data | Not enough data | | **AI Text Summarization** | Not enough data | Not enough data | ### Social Media Listening Tools | Product | Score | Reviews | |---|---|---| | **Mention** | 7.9/10 | 322 | | **SentiOne** | 8.8/10 | 27 | #### Monitoring & Listening | Feature | Mention | SentiOne | |---|---|---| | **Social Measurement** | 8.2 (255 reviews) | 9.1 (23 reviews) | | **Influencer Identification** | 7.8 (239 reviews) | 8.8 (21 reviews) | | **Brand Monitoring** | 8.8 (11 reviews) | Not enough data | | **Keyword Tracking** | 8.3 (10 reviews) | Not enough data | | **Trend Analysis** | 6.7 (8 reviews) | Not enough data | | **Competitor Analysis** | 6.7 (6 reviews) | Not enough data | #### Agentic AI - Social Media Listening Tools | Feature | Mention | SentiOne | |---|---|---| | **Autonomous Task Execution** | Feature Not Available | Not enough data | | **Cross-system Integration** | Feature Not Available | Not enough data | | **Adaptive Learning** | Feature Not Available | Not enough data | | **Proactive Assistance** | Feature Not Available | Not enough data | | **Decision Making** | Feature Not Available | Not enough data | #### Data Management & Analysis | Feature | Mention | SentiOne | |---|---|---| | **Sentiment Analysis** | 7.6 (224 reviews) | 8.1 (23 reviews) | | **Social Reporting** | 8.3 (230 reviews) | 9.3 (23 reviews) | | **Alerts and Notifications** | 8.9 (11 reviews) | Not enough data | | **Advanced Data Filtering** | 7.9 (8 reviews) | Not enough data | ### Bot Platforms | Product | Score | Reviews | |---|---|---| | **Mention** | N/A | N/A | | **SentiOne** | N/A | N/A | #### Generative AI | Feature | Mention | SentiOne | |---|---|---| | **AI Text Generation** | Not enough data | Not enough data | | **AI Text Summarization** | Not enough data | Not enough data | #### Agentic AI - Bot Platforms | Feature | Mention | SentiOne | |---|---|---| | **Autonomous Task Execution** | Not enough data | Not enough data | | **Multi-step Planning** | Not enough data | Not enough data | | **Cross-system Integration** | Not enough data | Not enough data | | **Adaptive Learning** | Not enough data | Not enough data | | **Natural Language Interaction** | Not enough data | Not enough data | | **Proactive Assistance** | Not enough data | Not enough data | | **Decision Making** | Not enough data | Not enough data | ### Social Customer Service | Product | Score | Reviews | |---|---|---| | **Mention** | N/A | N/A | | **SentiOne** | N/A | N/A | #### Generative AI | Feature | Mention | SentiOne | |---|---|---| | **AI Text Generation** | Not enough data | Not enough data | | **AI Text Summarization** | Not enough data | Not enough data | #### Process | Feature | Mention | SentiOne | |---|---|---| | **Mentions** | Not enough data | Not enough data | | **Tickets** | Not enough data | Not enough data | | **Macros** | Not enough data | Not enough data | #### Channels | Feature | Mention | SentiOne | |---|---|---| | **Email** | Not enough data | Not enough data | | **Social** | Not enough data | Not enough data | | **Live Chat** | Not enough data | Not enough data | | **Phone** | Not enough data | Not enough data | | **Text** | Not enough data | Not enough data | #### Insight | Feature | Mention | SentiOne | |---|---|---| | **Surveys** | Not enough data | Not enough data | | **Reporting** | Not enough data | Not enough data | | **Visitor Activity** | Not enough data | Feature Not Available | | **Help Desk** | Not enough data | Feature Not Available | --- ## Categories **Shared Categories (2):** [Media Monitoring Software](https://www.g2.com/categories/media-monitoring), [Social Media Listening Tools](https://www.g2.com/categories/social-media-listening-tools) **Unique to Mention (1):** [Social Media Management Tools](https://www.g2.com/categories/social-media-mgmt) **Unique to SentiOne (4):** [Chatbots Software](https://www.g2.com/categories/chatbots), [Bot Platforms](https://www.g2.com/categories/bot-platforms), [Social Media Analytics Software](https://www.g2.com/categories/social-media-analytics), [Social Customer Service Software](https://www.g2.com/categories/social-customer-service) --- ## Reviewer Demographics ### By Company Size | Segment | Mention | SentiOne | |---|---|---| | **Small-Business** | 63.4% | 61.8% | | **Mid-Market** | 27.5% | 23.5% | | **Enterprise** | 9.2% | 14.7% | ### By Industry #### Mention - **Marketing and Advertising:** 10.8% - **Internet:** 10.3% - **Information Technology and Services:** 7.4% - **Computer Software:** 5.7% - **Public Relations and Communications:** 4.1% - **Non-Profit Organization Management:** 3.0% - **Entertainment:** 3.0% - **Writing and Editing:** 2.5% - **Management Consulting:** 2.3% - **Financial Services:** 2.3% - **Other:** 48.5% #### SentiOne - **Marketing and Advertising:** 20.6% - **Internet:** 17.6% - **Public Relations and Communications:** 11.8% - **Information Technology and Services:** 11.8% - **Retail:** 5.9% - **Public Policy:** 2.9% - **Photography:** 2.9% - **Non-Profit Organization Management:** 2.9% - **Media Production:** 2.9% - **Market Research:** 2.9% - **Other:** 17.6% --- ## Alternatives ### Alternatives to Mention - [Meltwater](https://www.g2.com/products/meltwater/reviews) — 4.1/5 stars (2645 reviews) - [Hootsuite](https://www.g2.com/products/hootsuite/reviews) — 4.3/5 stars (7179 reviews) - [Sprout Social](https://www.g2.com/products/sprout-social/reviews) — 4.4/5 stars (6419 reviews) - [CisionOne](https://www.g2.com/products/cisionone/reviews) — 3.9/5 stars (1317 reviews) - [Agorapulse](https://www.g2.com/products/agorapulse/reviews) — 4.5/5 stars (971 reviews) - [Brandwatch Consumer Intelligence](https://www.g2.com/products/brandwatch-consumer-intelligence/reviews) — 4.4/5 stars (726 reviews) - [Brand24](https://www.g2.com/products/brand24/reviews) — 4.6/5 stars (345 reviews) - [Sendible](https://www.g2.com/products/sendible/reviews) — 4.5/5 stars (904 reviews) - [Quid](https://www.g2.com/products/quid-2023-10-05/reviews) — 4.3/5 stars (305 reviews) - [Mentionlytics](https://www.g2.com/products/mentionlytics/reviews) — 4.9/5 stars (108 reviews) ### Alternatives to SentiOne - [Brand24](https://www.g2.com/products/brand24/reviews) — 4.6/5 stars (345 reviews) - [Brandwatch Consumer Intelligence](https://www.g2.com/products/brandwatch-consumer-intelligence/reviews) — 4.4/5 stars (726 reviews) - [Meltwater](https://www.g2.com/products/meltwater/reviews) — 4.1/5 stars (2645 reviews) - [Hootsuite](https://www.g2.com/products/hootsuite/reviews) — 4.3/5 stars (7179 reviews) - [Sprout Social](https://www.g2.com/products/sprout-social/reviews) — 4.4/5 stars (6419 reviews) - [Eclincher](https://www.g2.com/products/eclincher/reviews) — 4.6/5 stars (442 reviews) - [Emplifi](https://www.g2.com/products/emplifi-emplifi/reviews) — 4.4/5 stars (382 reviews) - [CisionOne](https://www.g2.com/products/cisionone/reviews) — 3.9/5 stars (1317 reviews) - [Semrush](https://www.g2.com/products/semrush/reviews) — 4.5/5 stars (3383 reviews) - [Sprinklr Social](https://www.g2.com/products/sprinklr-social/reviews) — 4.1/5 stars (1207 reviews) --- ## Top Discussions ### Mention - Title: [What is Mention used for?](https://www.g2.com/discussions/what-is-mention-used-for) — 1 comment > **Top comment:** "Mention is the marketer's best friend, allowing them to tackle multiple online marketing challenges. The platform seamlessly integrates social listening and..." - Title: [Do you offer a free trial?](https://www.g2.com/discussions/trial-9ea8afc6-924f-436b-99e5-c147f8daa291) — 1 comment, 1 upvote *(includes official response)* > **Top comment:** "Yes, you can try our product for 14 days." ### SentiOne - Title: [What is SentiOne used for?](https://www.g2.com/discussions/what-is-sentione-used-for) — 1 comment > **Top comment:** "Antivirus" --- **Source:** [G2.com](https://www.g2.com) | [Comparison Page](https://www.g2.com/compare/mention-vs-sentione)