# Mention vs Reputation Comparison
---
## AI Generated Summary
- **G2 reviewers report** that Mention excels in real-time monitoring capabilities, with users appreciating its ability to track brand and keyword mentions across various platforms. One user highlighted the "real-time alerts and wide coverage," making it easier to stay informed and react quickly to important conversations.
- **Users say** that Reputation stands out for its robust customer support and data quality. Reviewers have noted that the platform provides "very useful and informative" data, and many appreciate the integration features that allow for seamless communication with previous customers, enhancing engagement and feedback collection.
- **According to verified reviews** , Mention is praised for its user-friendly interface, which many find "simple and intuitive." This ease of use is a significant advantage for small businesses looking for a straightforward solution without a steep learning curve.
- **Reviewers mention** that Reputation's advanced features, such as AI-driven responses to comments and reviews, significantly enhance user experience. This innovative approach has helped users increase positive feedback, showcasing how the platform adapts to modern needs.
- **G2 reviewers highlight** that while Mention has a strong focus on social media listening, it may not meet the diverse needs of mid-market companies as effectively as Reputation, which is tailored for a broader range of business requirements and offers more comprehensive analytics.
- **Users report** that both platforms have their strengths, but Reputation's higher overall satisfaction ratings and extensive review count suggest a more reliable choice for businesses seeking a well-rounded social media management solution, especially for those in the mid-market segment.



| | Mention | Reputation | 
|---|---|---|
| **Star Rating** | 4.3 out of 5 | 4.5 out of 5 | 
| **Total Reviews** | 442 | 2,468 | 
| **Largest Market Segment** | Small-Business (63.4% of reviews) | Mid-Market (45.6% of reviews) | 
| **Entry Level Price** | Starting at $599.00 | No pricing available | 

---
## Top Pros & Cons

### Mention

Pros:
- Brand Monitoring (2 reviews)
- Ease of Use (2 reviews)

Cons:
- AI Limitations (1 reviews)
- Complexity (1 reviews)

### Reputation

Pros:
- Ease of Use (103 reviews)
- Review Management (90 reviews)

Cons:
- Improvement Needed (25 reviews)
- Reporting Issues (21 reviews)

---
## Ratings Comparison
| Rating | Mention | Reputation | 
|---|---|---|
  | **Meets Requirements** | 8.4 (385 reviews) | 9.1 (1989 reviews) | 
  | **Ease of Use** | 8.8 (389 reviews) | 9.0 (2030 reviews) | 
  | **Ease of Setup** | 8.8 (170 reviews) | 8.6 (1142 reviews) | 
  | **Ease of Admin** | 8.7 (166 reviews) | 8.9 (876 reviews) | 
  | **Quality of Support** | 8.5 (289 reviews) | 8.9 (1772 reviews) | 
  | **Has the product been a good partner in doing business?** | 8.5 (153 reviews) | 8.9 (874 reviews) | 
  | **Product Direction (% positive)** | 8.0 (381 reviews) | 8.9 (1952 reviews) | 

---
## Pricing

### Mention

#### Entry-Level Pricing

Plan: Company Plan

Price: Starting at $599.00

Description: Complete media monitoring solution with advanced social listening, sentiment analysis, and competitive intelligence. Tailored to your organization's specific monitoring needs and scale.

Key Features:
- Unlimited users
- 10+ Basic, Standard and Boolean-search based alerts
- 50,000 mentions

[Learn more about Mention](https://www.g2.com/products/mention/reviews)

#### Free Trial

Yes

### Reputation

#### Entry-Level Pricing

No pricing available

#### Free Trial

No information available

---
## Features Comparison By Category

### Social Media Analytics

| Product | Score | Reviews |
|---|---|---|
| **Mention** | N/A | N/A |
| **Reputation** | 8.5/10 | 314 |

#### Social Analytics

| Feature | Mention | Reputation | 
|---|---|---|
| **Competitor Analysis** | Not enough data | 8.3 (235 reviews) | 
| **Follower Analysis** | Not enough data | 8.5 (239 reviews) | 
| **Post Performance** | Not enough data | 8.7 (244 reviews) | 
| **Paid Campaign Tracking** | Not enough data | 8.4 (204 reviews) | 
| **Attribution** | Not enough data | 8.4 (209 reviews) | 
| **Hashtag Analytics** | Not enough data | 8.1 (170 reviews) | 
| **Sentiment Analysis** | Not enough data | 8.3 (188 reviews) | 

#### Reports & Dashboards

| Feature | Mention | Reputation | 
|---|---|---|
| **Report Customizability** | Not enough data | 8.7 (252 reviews) | 
| **Report Exporting** | Not enough data | 8.8 (248 reviews) | 
| **Scalability** | Not enough data | 8.7 (234 reviews) | 
| **White Label** | Not enough data | 8.2 (158 reviews) | 

#### Agentic AI - Social Media Analytics

| Feature | Mention | Reputation | 
|---|---|---|
| **Autonomous Task Execution** | Not enough data | Not enough data | 
| **Cross-system Integration** | Not enough data | Not enough data | 
| **Adaptive Learning** | Not enough data | Not enough data | 
| **Proactive Assistance** | Not enough data | Not enough data | 
| **Decision Making** | Not enough data | Not enough data | 

### Local Listing Management

| Product | Score | Reviews |
|---|---|---|
| **Mention** | N/A | N/A |
| **Reputation** | 8.3/10 | 416 |

#### Listing Management

| Feature | Mention | Reputation | 
|---|---|---|
| **Network Directory** | Not enough data | 8.2 (298 reviews) ✓ Verified | 
| **Data Aggregators** | Not enough data | 8.3 (302 reviews) ✓ Verified | 
| **Duplicate Monitoring** | Not enough data | 8.0 (302 reviews) | 
| **Optimization** | Not enough data | 8.1 (320 reviews) ✓ Verified | 

#### Performance

| Feature | Mention | Reputation | 
|---|---|---|
| **Real-Time Updates** | Not enough data | 8.4 (346 reviews) ✓ Verified | 
| **Analytics** | Not enough data | 8.7 (369 reviews) ✓ Verified | 

### Local SEO

| Product | Score | Reviews |
|---|---|---|
| **Mention** | N/A | N/A |
| **Reputation** | 9.0/10 | 200 |

#### Local Search Optimization

| Feature | Mention | Reputation | 
|---|---|---|
| **Rank Tracking** | Not enough data | 8.9 (146 reviews) | 
| **Online Listings** | Not enough data | 8.8 (161 reviews) ✓ Verified | 
| **Google My Business** | Not enough data | 9.1 (176 reviews) | 
| **Reputation Management** | Not enough data | 9.3 (186 reviews) ✓ Verified | 
| **Social Media** | Not enough data | 8.7 (156 reviews) ✓ Verified | 
| **Dashboards and Reporting** | Not enough data | 9.1 (182 reviews) ✓ Verified | 

### Competitive Intelligence

| Product | Score | Reviews |
|---|---|---|
| **Mention** | N/A | N/A |
| **Reputation** | 8.6/10 | 283 |

#### Platform Basics

| Feature | Mention | Reputation | 
|---|---|---|
| **Centralized Platform** | Not enough data | 9.2 (238 reviews) | 
| **Web Tracking** | Not enough data | 8.8 (226 reviews) | 

#### Agentic AI - Competitive Intelligence

| Feature | Mention | Reputation | 
|---|---|---|
| **Autonomous Task Execution** | Not enough data | 5.7 (5 reviews) | 

#### Platform Data

| Feature | Mention | Reputation | 
|---|---|---|
| **Product Details** | Not enough data | 8.8 (226 reviews) | 
| **Customer Feedback & Reviews** | Not enough data | 9.4 (269 reviews) | 
| **Channel Acquisition** | Not enough data | 8.4 (195 reviews) | 

#### Platform Content 

| Feature | Mention | Reputation | 
|---|---|---|
| **Battlecards** | Not enough data | Feature Not Available | 

#### Platform Reporting

| Feature | Mention | Reputation | 
|---|---|---|
| **Customizable Dashboard** | Not enough data | 9.0 (239 reviews) | 
| **Benchmark Reporting** | Not enough data | 9.1 (236 reviews) | 

### Social Media Management

| Product | Score | Reviews |
|---|---|---|
| **Mention** | 8.4/10 | 25 |
| **Reputation** | 7.7/10 | 513 |

#### Content & Collaboration

| Feature | Mention | Reputation | 
|---|---|---|
| **Content Calendar** | Feature Not Available | 8.8 (391 reviews) | 
| **Content Library** | Feature Not Available | 8.4 (367 reviews) | 
| **Shared Inbox** | Feature Not Available | 8.4 (322 reviews) | 
| **Approval Workflows** | Feature Not Available | 8.4 (324 reviews) | 
| **Users and Permissions** | Feature Not Available | 8.7 (370 reviews) | 
| **Content Creation** | Feature Not Available | 8.3 (313 reviews) | 

#### Social Management

| Feature | Mention | Reputation | 
|---|---|---|
| **Social Analytics** | 8.4 (22 reviews) | 8.6 (422 reviews) | 
| **Social Publishing** | Feature Not Available | 8.7 (433 reviews) | 
| **Campaign Optimization** | Feature Not Available | 8.5 (379 reviews) | 
| **Social Engagement** | Feature Not Available | 8.7 (424 reviews) | 
| **Social Ads** | Feature Not Available | 8.3 (346 reviews) | 
| **Campaign Planning** | Feature Not Available | 8.3 (299 reviews) | 
| **Hashtag Capabilites** | Not enough data | 8.2 (184 reviews) | 

#### Agentic AI - Social Media Management

| Feature | Mention | Reputation | 
|---|---|---|
| **Autonomous Task Execution** | Feature Not Available | 6.0 (15 reviews) | 
| **Multi-step Planning** | Feature Not Available | 6.6 (17 reviews) | 
| **Cross-system Integration** | Feature Not Available | 5.8 (17 reviews) | 
| **Adaptive Learning** | Feature Not Available | 6.3 (17 reviews) | 
| **Natural Language Interaction** | Feature Not Available | 5.8 (17 reviews) | 
| **Proactive Assistance** | Feature Not Available | 6.2 (17 reviews) | 
| **Decision Making** | Feature Not Available | 7.0 (17 reviews) | 

### Media Monitoring

| Product | Score | Reviews |
|---|---|---|
| **Mention** | 8.6/10 | 15 |
| **Reputation** | N/A | N/A |

#### Media Channels

| Feature | Mention | Reputation | 
|---|---|---|
| **Broadcast Media** | Feature Not Available | Not enough data | 
| **Print Media** | Feature Not Available | Not enough data | 
| **Online Media** | 8.9 (15 reviews) | Not enough data | 

#### Geographic Coverage

| Feature | Mention | Reputation | 
|---|---|---|
| **Local Media** | 9.0 (14 reviews) | Not enough data | 
| **National Media** | 8.9 (14 reviews) | Not enough data | 
| **International Media** | 8.5 (13 reviews) | Not enough data | 

#### Reporting

| Feature | Mention | Reputation | 
|---|---|---|
| **Keyword Targeting** | 8.7 (15 reviews) | Not enough data | 
| **Custom Feeds and Alerts** | 8.2 (15 reviews) | Not enough data | 
| **Custom Reports** | 8.5 (13 reviews) | Not enough data | 
| **Dashboards** | 7.9 (13 reviews) | Not enough data | 

#### Agentic AI - Media Monitoring

| Feature | Mention | Reputation | 
|---|---|---|
| **Autonomous Task Execution** | Not enough data | Not enough data | 
| **Cross-system Integration** | Not enough data | Not enough data | 
| **Adaptive Learning** | Not enough data | Not enough data | 
| **Natural Language Interaction** | Not enough data | Not enough data | 
| **Proactive Assistance** | Not enough data | Not enough data | 

#### Generative AI

| Feature | Mention | Reputation | 
|---|---|---|
| **AI Text Generation** | Not enough data | Not enough data | 
| **AI Text Summarization** | Not enough data | Not enough data | 

### Experience Management

| Product | Score | Reviews |
|---|---|---|
| **Mention** | N/A | N/A |
| **Reputation** | 8.4/10 | 725 |

#### Analytics

| Feature | Mention | Reputation | 
|---|---|---|
| **Net Promoter Score (NPS)** | Not enough data | 8.8 (572 reviews) | 
| **Customer Satisfaction (CSAT) Score** | Not enough data | 8.9 (598 reviews) | 
| **Customer Effort Score (CES)** | Not enough data | 8.8 (552 reviews) | 
| **Gamification** | Not enough data | 8.2 (486 reviews) | 

#### Customization

| Feature | Mention | Reputation | 
|---|---|---|
| **Stakeholder Management** | Not enough data | 8.4 (479 reviews) | 
| **Multilanguage Support** | Not enough data | 8.2 (462 reviews) | 
| **Multiple Branding Support** | Not enough data | 8.6 (491 reviews) | 
| **Vertical-specific Solutions** | Not enough data | 8.4 (472 reviews) | 

#### Generative AI

| Feature | Mention | Reputation | 
|---|---|---|
| **AI Text Generation** | Not enough data | 8.4 (109 reviews) | 
| **AI Text Summarization** | Not enough data | 8.3 (104 reviews) | 

#### Agentic AI - Experience Management

| Feature | Mention | Reputation | 
|---|---|---|
| **Autonomous Task Execution** | Not enough data | 7.9 (8 reviews) | 
| **Cross-system Integration** | Not enough data | 8.1 (8 reviews) | 
| **Natural Language Interaction** | Not enough data | 8.1 (8 reviews) | 
| **Proactive Assistance** | Not enough data | 8.1 (8 reviews) | 

### Review Management

| Product | Score | Reviews |
|---|---|---|
| **Mention** | N/A | N/A |
| **Reputation** | 7.0/10 | 46 |

#### Collection

| Feature | Mention | Reputation | 
|---|---|---|
| **Authentification** | Not enough data | 7.0 (24 reviews) | 
| **Review Forms** | Not enough data | 7.9 (28 reviews) | 
| **Personalization** | Not enough data | 7.7 (25 reviews) | 
| **Engagement** | Not enough data | 8.3 (25 reviews) | 
| **Community Q&A** | Not enough data | 6.7 (24 reviews) | 

#### Agentic AI - Review Management

| Feature | Mention | Reputation | 
|---|---|---|
| **Adaptive Learning** | Not enough data | 5.5 (19 reviews) | 
| **Natural Language Interaction** | Not enough data | 5.5 (20 reviews) | 

#### Moderation

| Feature | Mention | Reputation | 
|---|---|---|
| **Reviewer Validation** | Not enough data | 7.4 (25 reviews) | 
| **Response Types** | Not enough data | 7.5 (25 reviews) | 
| **Legal Agreements** | Not enough data | 7.3 (23 reviews) | 

#### Use Cases

| Feature | Mention | Reputation | 
|---|---|---|
| **E-commerce** | Not enough data | 7.0 (22 reviews) | 
| **Retail** | Not enough data | 7.3 (21 reviews) | 
| **Customer Service** | Not enough data | 7.4 (23 reviews) | 

#### Administration

| Feature | Mention | Reputation | 
|---|---|---|
| **Incentives** | Not enough data | 5.9 (21 reviews) | 
| **Syndication** | Not enough data | 7.8 (22 reviews) | 
| **Insights** | Not enough data | 8.4 (28 reviews) | 
| **Content** | Not enough data | 7.5 (22 reviews) | 
| **Sampling** | Not enough data | 6.1 (21 reviews) | 

#### Display Options

| Feature | Mention | Reputation | 
|---|---|---|
| **Badges** | Not enough data | 6.7 (20 reviews) | 
| **Widgets** | Not enough data | 6.3 (20 reviews) | 
| **Integration & APIs** | Not enough data | 6.4 (24 reviews) | 
| **Marketing** | Not enough data | 7.2 (20 reviews) | 

#### Generative AI

| Feature | Mention | Reputation | 
|---|---|---|
| **AI Text Generation** | Not enough data | 6.6 (19 reviews) | 

### Social Media Listening Tools

| Product | Score | Reviews |
|---|---|---|
| **Mention** | 7.9/10 | 322 |
| **Reputation** | 8.8/10 | 318 |

#### Monitoring & Listening

| Feature | Mention | Reputation | 
|---|---|---|
| **Social Measurement** | 8.2 (255 reviews) | 8.9 (242 reviews) | 
| **Influencer Identification** | 7.8 (239 reviews) | 8.5 (189 reviews) | 
| **Brand Monitoring** | 8.8 (11 reviews) | 8.7 (174 reviews) | 
| **Keyword Tracking** | 8.3 (10 reviews) | 8.7 (150 reviews) | 
| **Trend Analysis** | 6.7 (8 reviews) | 8.7 (162 reviews) | 
| **Competitor Analysis** | 6.7 (6 reviews) | 8.5 (154 reviews) | 

#### Agentic AI - Social Media Listening Tools

| Feature | Mention | Reputation | 
|---|---|---|
| **Autonomous Task Execution** | Feature Not Available | Not enough data | 
| **Cross-system Integration** | Feature Not Available | Not enough data | 
| **Adaptive Learning** | Feature Not Available | Not enough data | 
| **Proactive Assistance** | Feature Not Available | Not enough data | 
| **Decision Making** | Feature Not Available | Not enough data | 

#### Data Management & Analysis

| Feature | Mention | Reputation | 
|---|---|---|
| **Sentiment Analysis** | 7.6 (224 reviews) | 8.8 (240 reviews) | 
| **Social Reporting** | 8.3 (230 reviews) | 9.0 (247 reviews) | 
| **Alerts and Notifications** | 8.9 (11 reviews) | 9.0 (183 reviews) | 
| **Advanced Data Filtering** | 7.9 (8 reviews) | 8.7 (154 reviews) | 

### Social Customer Service

| Product | Score | Reviews |
|---|---|---|
| **Mention** | N/A | N/A |
| **Reputation** | 8.7/10 | 504 |

#### Generative AI

| Feature | Mention | Reputation | 
|---|---|---|
| **AI Text Generation** | Not enough data | Feature Not Available | 
| **AI Text Summarization** | Not enough data | Feature Not Available | 

#### Process

| Feature | Mention | Reputation | 
|---|---|---|
| **Mentions** | Not enough data | 8.7 (360 reviews) | 
| **Tickets** | Not enough data | 8.4 (342 reviews) | 
| **Macros** | Not enough data | 8.4 (316 reviews) | 

#### Channels

| Feature | Mention | Reputation | 
|---|---|---|
| **Email** | Not enough data | 9.0 (371 reviews) | 
| **Social** | Not enough data | 9.1 (406 reviews) | 
| **Live Chat** | Not enough data | 8.4 (312 reviews) | 
| **Phone** | Not enough data | 8.5 (325 reviews) | 
| **Text** | Not enough data | 8.7 (335 reviews) | 

#### Insight

| Feature | Mention | Reputation | 
|---|---|---|
| **Surveys** | Not enough data | 9.2 (406 reviews) | 
| **Reporting** | Not enough data | 9.1 (428 reviews) | 
| **Visitor Activity** | Not enough data | Feature Not Available | 
| **Help Desk** | Not enough data | 8.6 (348 reviews) | 

### Online Reputation Management

| Product | Score | Reviews |
|---|---|---|
| **Mention** | N/A | N/A |
| **Reputation** | 7.9/10 | 1262 |

#### Consumer Intelligence

| Feature | Mention | Reputation | 
|---|---|---|
| **Customer Feedback** | Not enough data | 9.0 (1061 reviews) ✓ Verified | 
| **Competitive Intelligence** | Not enough data | 8.6 (938 reviews) | 
| **Sentiment Analysis** | Not enough data | 8.8 (1010 reviews) ✓ Verified | 

#### Reporting

| Feature | Mention | Reputation | 
|---|---|---|
| **Revenue Reporting** | Not enough data | Feature Not Available | 
| **Corporate Reporting** | Not enough data | 8.6 (926 reviews) ✓ Verified | 
| **Dashboard** | Not enough data | 9.1 (1141 reviews) ✓ Verified | 

#### Media Monitoring

| Feature | Mention | Reputation | 
|---|---|---|
| **Social Networks Monitoring** | Not enough data | 8.6 (963 reviews) ✓ Verified | 
| **Social Media Management** | Not enough data | 8.6 (947 reviews) ✓ Verified | 
| **Digital Media Monitoring** | Not enough data | 8.5 (881 reviews) | 

#### In-House Management

| Feature | Mention | Reputation | 
|---|---|---|
| **Employee Performance** | Not enough data | Feature Not Available | 
| **Team Workflow** | Not enough data | 8.5 (850 reviews) | 

#### Generative AI

| Feature | Mention | Reputation | 
|---|---|---|
| **AI Text Generation** | Not enough data | 7.9 (392 reviews) | 

#### Agentic AI - Online Reputation Management

| Feature | Mention | Reputation | 
|---|---|---|
| **Autonomous Task Execution** | Not enough data | 6.8 (33 reviews) | 
| **Multi-step Planning** | Not enough data | 6.6 (31 reviews) | 
| **Cross-system Integration** | Not enough data | 6.7 (36 reviews) | 
| **Adaptive Learning** | Not enough data | 6.8 (32 reviews) | 
| **Proactive Assistance** | Not enough data | 6.8 (32 reviews) | 
| **Decision Making** | Not enough data | 7.0 (30 reviews) | 

### Local Marketing

| Product | Score | Reviews |
|---|---|---|
| **Mention** | N/A | N/A |
| **Reputation** | N/A | N/A |

#### Platform

| Feature | Mention | Reputation | 
|---|---|---|
| **Internationalization** | Not enough data | Not enough data | 
| **User, Role, and Access Management** | Not enough data | Not enough data | 
| **Performance and Reliability** | Not enough data | Not enough data | 
| **Reporting and Dashboards** | Not enough data | Not enough data | 
| **Mobile User Support** | Not enough data | Not enough data | 

---
## Categories
**Shared Categories (2):** [Social Media Listening Tools](https://www.g2.com/categories/social-media-listening-tools), [Social Media Management Tools](https://www.g2.com/categories/social-media-mgmt)

**Unique to Mention (1):** [Media Monitoring Software](https://www.g2.com/categories/media-monitoring)

**Unique to Reputation (10):** [Multi-Location Marketing Platforms](https://www.g2.com/categories/multi-location-marketing-platforms), [Experience Management Software](https://www.g2.com/categories/experience-management), [Competitive Intelligence Tools](https://www.g2.com/categories/competitive-intelligence), [Local Listing Management Software](https://www.g2.com/categories/local-listing-management), [Local SEO Software](https://www.g2.com/categories/local-seo), [Social Customer Service Software](https://www.g2.com/categories/social-customer-service), [Online Reputation Management Software](https://www.g2.com/categories/online-reputation-management), [Social Media Analytics Software](https://www.g2.com/categories/social-media-analytics), [Social Media Suites](https://www.g2.com/categories/social-media-suites), [Review Management Software](https://www.g2.com/categories/review-management-software)


---
## Reviewer Demographics

### By Company Size

| Segment | Mention | Reputation | 
|---|---|---|
| **Small-Business** | 63.4% | 28.6% | 
| **Mid-Market** | 27.5% | 45.6% | 
| **Enterprise** | 9.2% | 25.8% | 

### By Industry

#### Mention

- **Marketing and Advertising:** 10.8%
- **Internet:** 10.3%
- **Information Technology and Services:** 7.4%
- **Computer Software:** 5.7%
- **Public Relations and Communications:** 4.1%
- **Non-Profit Organization Management:** 3.0%
- **Entertainment:** 3.0%
- **Writing and Editing:** 2.5%
- **Management Consulting:** 2.3%
- **Financial Services:** 2.3%
- **Other:** 48.5%

#### Reputation

- **Automotive:** 27.6%
- **Real Estate:** 27.5%
- **Hospital & Health Care:** 11.6%
- **Marketing and Advertising:** 3.6%
- **Hospitality:** 3.4%
- **Commercial Real Estate:** 2.9%
- **Health, Wellness and Fitness:** 2.5%
- **Retail:** 2.5%
- **Consumer Services:** 2.5%
- **Construction:** 1.7%
- **Other:** 14.1%

---
## Alternatives

### Alternatives to Mention

- [Meltwater](https://www.g2.com/products/meltwater/reviews) — 4.1/5 stars (2656 reviews)
- [Hootsuite](https://www.g2.com/products/hootsuite/reviews) — 4.3/5 stars (7262 reviews)
- [Sprout Social](https://www.g2.com/products/sprout-social/reviews) — 4.4/5 stars (6427 reviews)
- [CisionOne](https://www.g2.com/products/cisionone/reviews) — 3.9/5 stars (1317 reviews)
- [Agorapulse](https://www.g2.com/products/agorapulse/reviews) — 4.5/5 stars (971 reviews)
- [Brandwatch Consumer Intelligence](https://www.g2.com/products/brandwatch-consumer-intelligence/reviews) — 4.4/5 stars (727 reviews)
- [Brand24](https://www.g2.com/products/brand24/reviews) — 4.6/5 stars (348 reviews)
- [Sendible](https://www.g2.com/products/sendible/reviews) — 4.5/5 stars (904 reviews)
- [Quid](https://www.g2.com/products/quid-2023-10-05/reviews) — 4.3/5 stars (305 reviews)
- [Mentionlytics](https://www.g2.com/products/mentionlytics/reviews) — 4.9/5 stars (111 reviews)

### Alternatives to Reputation

- [Birdeye](https://www.g2.com/products/birdeye/reviews) — 4.7/5 stars (4085 reviews)
- [SOCi](https://www.g2.com/products/soci/reviews) — 4.5/5 stars (4049 reviews)
- [Semrush](https://www.g2.com/products/semrush/reviews) — 4.4/5 stars (3955 reviews)
- [Sprout Social](https://www.g2.com/products/sprout-social/reviews) — 4.4/5 stars (6427 reviews)
- [Yext](https://www.g2.com/products/yext/reviews) — 4.4/5 stars (1122 reviews)
- [Hootsuite](https://www.g2.com/products/hootsuite/reviews) — 4.3/5 stars (7262 reviews)
- [Alchemer Reputation Management](https://www.g2.com/products/alchemer-reputation-management/reviews) — 4.5/5 stars (120 reviews)
- [Vendasta AI Platform](https://www.g2.com/products/vendasta-ai-platform/reviews) — 4.5/5 stars (527 reviews)
- [Qualtrics Customer Experience](https://www.g2.com/products/qualtrics-customer-experience/reviews) — 4.3/5 stars (751 reviews)
- [Sprinklr Social](https://www.g2.com/products/sprinklr-social/reviews) — 4.1/5 stars (1209 reviews)

---
## Top Discussions

### Mention

- Title: [What is Mention used for?](https://www.g2.com/discussions/what-is-mention-used-for) — 1 comment
  > **Top comment:** "Mention is the marketer's best friend, allowing them to tackle multiple online marketing challenges. The platform seamlessly integrates social listening and..."
- Title: [Do you offer a free trial?](https://www.g2.com/discussions/trial-9ea8afc6-924f-436b-99e5-c147f8daa291) — 1 comment, 1 upvote *(includes official response)*
  > **Top comment:** "Yes, you can try our product for 14 days."

### Reputation

- Title: [Can you use Facebook Live from the Reputation app?](https://www.g2.com/discussions/24836-can-you-use-facebook-live-from-the-reputation-app) — 3 comments, 2 upvotes
  > **Top comment:** "Brian, I have used Facebook Live quite a bit, but have not used the Reputation portal yet - sorry."
- Title: [Can customers recieve email request?  Is Reputation only text capable?](https://www.g2.com/discussions/can-customers-recieve-email-request-is-reputation-only-text-capable) — 2 comments, 1 upvote
  > **Top comment:** "All thanks to Mr Jackson Johnny for helping with my profits and making my fifth withdrawal possible. I'm here to share an amazing life changing opportunity..."
- Title: [What is the biggest negative of the platform?](https://www.g2.com/discussions/what-is-the-biggest-negative-of-the-platform) — 2 comments
  > **Top comment:** "Hello everyone stop losing your hard earn money to fake brokers, if you are interested in trading binary option/forex/Bitcoin mining, Recovery of lost funds..."
- Title: [Can we possibly work with sites like INdeed.com or Glassdoor.com to set up profiles correctly?](https://www.g2.com/discussions/40490-can-we-possibly-work-with-sites-like-indeed-com-or-glassdoor-com-to-set-up-profiles-correctly) — 2 comments, 2 upvotes
  > **Top comment:** "Hello everyone stop losing your hard earn money to fake brokers, if you are interested in trading binary option/forex/Bitcoin mining, Recovery of lost funds..."
- Title: [How much does reputation com cost?](https://www.g2.com/discussions/how-much-does-reputation-com-cost) — 1 comment
  > **Top comment:** "Not sure about this..."

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**Source:** [G2.com](https://www.g2.com) | [Comparison Page](https://www.g2.com/compare/mention-vs-reputation)