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Compare Mention and Reputation 
Featured Products
At a Glance
Market Segments
Small-Business (63.3% of reviews)
Mid-Market (45.1% of reviews)
Entry-Level Pricing
Starting at $599.00
No pricing available
Mention
Star Rating
(440)4.3 out of 5
Market Segments
Small-Business (63.3% of reviews)
Pros & Cons
Entry-Level Pricing
Starting at $599.00
Learn more about MentionReputation
Star Rating
(2,387)4.6 out of 5
Market Segments
Mid-Market (45.1% of reviews)
Pros & Cons
Entry-Level Pricing
No pricing available
Learn more about ReputationSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- G2 reviewers report that Reputation excels in overall user satisfaction, reflected in its higher G2 Score compared to Mention. Users appreciate its robust features for tracking customer reviews and feedback, ensuring that business reputation is consistently maintained.
- Users say that Mention offers a simple and intuitive interface, making it easy to use for finding specific information across the web. However, it struggles with a lower total number of reviews, which may indicate less widespread user experience compared to Reputation.
- Reviewers mention that Reputation's real-time review monitoring system is a standout feature, providing timely alerts for new customer reviews. This capability helps businesses respond quickly, a feature that users find invaluable for maintaining their online presence.
- According to verified reviews, Mention is praised for its advanced tools that refine queries and eliminate false positives, making it a secure platform for collaboration. However, its lower scores in areas like sentiment analysis and competitor analysis suggest it may not meet all users' needs as effectively as Reputation.
- Users highlight that Reputation centralizes ratings and reviews from various platforms, which simplifies the management of online reputation. In contrast, while Mention is noted for its ease of use, it lacks the comprehensive review aggregation that many users find beneficial in Reputation.
- G2 reviewers note that both platforms offer solid support, but Reputation edges out with slightly higher ratings in quality of support. Users appreciate the timely assistance from the Reputation team, which enhances their overall experience with the software.
Pricing
Entry-Level Pricing
Mention
Company Plan
Starting at $599.00
Complete media monitoring solution with advanced social listening, sentiment analysis, and competitive intelligence. Tailored to your organization's specific monitoring needs and scale.
- Unlimited users
- 10+ Basic, Standard and Boolean-search based alerts
- 50,000 mentions
Reputation
No pricing availableFree Trial
Mention
Free Trial is available
Reputation
No trial information availableRatings
Meets Requirements
8.4
384
9.1
1,945
Ease of Use
8.8
388
9.0
1,986
Ease of Setup
8.8
169
8.7
1,104
Ease of Admin
8.7
166
8.9
876
Quality of Support
8.5
289
8.9
1,735
Has the product been a good partner in doing business?
8.5
153
8.9
874
Product Direction (% positive)
8.0
380
8.9
1,920
Features by Category
Social Analytics
Not enough data
8.3(won by default)
235
Not enough data
8.5(won by default)
239
Not enough data
8.7(won by default)
246
Not enough data
8.4(won by default)
204
Not enough data
8.4(won by default)
209
Not enough data
8.1(won by default)
170
Not enough data
8.3(won by default)
188
Reports & Dashboards
Not enough data
8.7(won by default)
250
Not enough data
8.8(won by default)
247
Not enough data
8.7(won by default)
232
Not enough data
8.2(won by default)
158
Agentic AI - Social Media Analytics
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Listing Management
Not enough data
8.2
298
|
Verified
Not enough data
8.3
302
|
Verified
Not enough data
8.0
302
Not enough data
8.1
320
|
Verified
Performance
Not enough data
8.4
345
|
Verified
Not enough data
8.7
369
|
Verified
Local Search Optimization
Not enough data
8.9
146
Not enough data
8.8
161
|
Verified
Not enough data
9.1
176
Not enough data
9.3
186
|
Verified
Not enough data
8.7
156
|
Verified
Not enough data
9.1
182
|
Verified
Platform Basics
Not enough data
9.2
238
Not enough data
8.8
226
Agentic AI - Competitive Intelligence
Not enough data
5.7
5
Platform Data
Not enough data
8.8
226
Not enough data
9.4
267
Not enough data
8.4
195
Platform Content
Not enough data
Feature Not Available
Platform Reporting
Not enough data
9.0
239
Not enough data
9.1
237
Content & Collaboration
Feature Not Available
8.8
386
Feature Not Available
8.4
366
Feature Not Available
8.4
321
Feature Not Available
8.4
323
Feature Not Available
8.7
369
Feature Not Available
8.3
312
Social Management
8.4
22
8.6
420
Feature Not Available
8.7
428
Feature Not Available
8.5
376
Feature Not Available
8.7
420
Feature Not Available
8.3
346
Feature Not Available
8.3
297
Not enough data
8.2
181
Agentic AI - Social Media Management
Feature Not Available
6.0
15
Feature Not Available
6.4
16
Feature Not Available
6.1
16
Feature Not Available
6.7
16
Feature Not Available
6.1
16
Feature Not Available
6.6
16
Feature Not Available
6.8
16
Media Channels
Feature Not Available
Not enough data
Feature Not Available
Not enough data
8.9
15
Not enough data
Geographic Coverage
9.0
14
Not enough data
8.9
14
Not enough data
8.5
13
Not enough data
Reporting
8.7
15
Not enough data
8.2
15
Not enough data
8.5
13
Not enough data
7.9
13
Not enough data
Agentic AI - Media Monitoring
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Generative AI
Not enough data
Not enough data
Not enough data
Not enough data
Analytics
Not enough data
8.8
569
Not enough data
8.9
596
Not enough data
8.8
550
Not enough data
8.2
484
Customization
Not enough data
8.4
478
Not enough data
8.2
461
Not enough data
8.6
489
Not enough data
8.4
470
Generative AI
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Agentic AI - Experience Management
Not enough data
7.6
7
Not enough data
7.9
7
Not enough data
7.9
7
Not enough data
7.9
7
Collection
Not enough data
7.0
23
Not enough data
8.0
23
Not enough data
7.6
23
Not enough data
8.3
23
Not enough data
6.8
23
Agentic AI - Review Management
Not enough data
5.8
18
Not enough data
5.8
19
Moderation
Not enough data
7.3
22
Not enough data
7.3
22
Not enough data
7.4
22
Use Cases
Not enough data
7.3
21
Not enough data
7.4
20
Not enough data
7.5
20
Administration
Not enough data
6.0
20
Not enough data
7.6
20
Not enough data
7.9
21
Not enough data
7.8
20
Not enough data
6.0
20
Display Options
Not enough data
6.9
19
Not enough data
6.6
19
Not enough data
6.9
18
Not enough data
7.1
19
Generative AI
Not enough data
6.6
18
Monitoring & Listening
8.2
255
8.9
242
7.8
239
8.5
189
9.0
10
8.7
174
8.3
10
8.7
150
6.7
8
8.7
162
6.7
6
8.5
154
Agentic AI - Social Media Listening Tools
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Data Management & Analysis
7.6
224
8.8
240
8.3
230
9.0
247
8.8
10
9.0
183
8.3
7
8.7
154
Generative AI
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Process
Not enough data
8.7
360
Not enough data
8.4
342
Not enough data
8.4
317
Channels
Not enough data
9.0
373
Not enough data
9.1
408
Not enough data
8.4
314
Not enough data
8.5
327
Not enough data
8.7
337
Insight
Not enough data
9.1
405
Not enough data
9.1
428
Not enough data
Feature Not Available
Not enough data
8.6
349
Consumer Intelligence
Not enough data
9.0
1042
|
Verified
Not enough data
8.6
932
Not enough data
8.8
1001
|
Verified
Reporting
Not enough data
Feature Not Available
Not enough data
8.6
916
|
Verified
Not enough data
9.1
1121
|
Verified
Media Monitoring
Not enough data
8.6
960
|
Verified
Not enough data
8.6
942
|
Verified
Not enough data
8.5
879
In-House Management
Not enough data
Feature Not Available
Not enough data
8.5
847
Generative AI
Not enough data
7.9
393
Agentic AI - Online Reputation Management
Not enough data
6.7
32
Not enough data
6.6
31
Not enough data
6.7
32
Not enough data
6.8
32
Not enough data
6.8
32
Not enough data
7.0
30
Platform
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Categories
Categories
Shared Categories
Mention and Reputation are categorized as Social Media Listening Tools and Social Media Management
Unique Categories
Mention is categorized as Media Monitoring
Reviews
Reviewers' Company Size
Mention
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Reputation
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Marketing and Advertising
10.8%
Internet
10.4%
Information Technology and Services
7.4%
Computer Software
5.8%
Public Relations and Communications
4.1%
Other
61.5%
Automotive
27.8%
Real Estate
27.5%
Hospital & Health Care
11.6%
Marketing and Advertising
3.5%
Hospitality
3.3%
Other
26.3%
Discussions
Do you offer a free trial?
1 Comment
Official Response from Mention
Yes, you can try our product for 14 days.Read more
What is Mention used for?
1 Comment
BD
Mention is the marketer's best friend, allowing them to tackle multiple online marketing challenges. The platform seamlessly integrates social listening and...Read more
Mention has no more discussions with answers
Can we possibly work with sites like INdeed.com or Glassdoor.com to set up profiles correctly?
2 Comments
AP
Yes! We can work with both at this time.Read more
What is the biggest negative of the platform?
2 Comments
DM
Honestly, the customer experience is just okay. The platform is pretty good for the most part, with the exception of a few bugs. Sales and Implementation...Read more
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