Compare Mention and Muck Rack 
At a Glance
Market Segments
Small-Business (63.4% of reviews)
Small-Business (53.2% of reviews)
Entry-Level Pricing
Starting at $599.00
No pricing available
Mention
Star Rating
(442)4.3 out of 5
Market Segments
Small-Business (63.4% of reviews)
Pros & Cons
Entry-Level Pricing
Starting at $599.00
Learn more about MentionMuck Rack
Star Rating
(379)4.6 out of 5
Market Segments
Small-Business (53.2% of reviews)
Pros & Cons
Entry-Level Pricing
No pricing available
Learn more about Muck RackSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- G2 reviewers report that Muck Rack excels in customer support, with users highlighting the responsiveness of the support team. Many appreciate how quickly their queries are addressed, making it easier to navigate the platform and access the information they need.
- Users say Mention offers a robust solution for tracking brand mentions across various platforms, with features like real-time alerts and extensive coverage. This capability helps users stay informed and react promptly to important conversations, which is a significant advantage for those focused on social media monitoring.
- Reviewers mention that Muck Rack's interface is user-friendly, allowing for quick navigation and efficient access to information. This ease of use is particularly beneficial for users who need to find reporters' contact information and recent articles swiftly.
- According to verified reviews, Mention is praised for its collaborative features, making it suitable for teams. Users appreciate its intuitive design and advanced tools for refining queries, which help eliminate false positives and enhance the overall user experience.
- G2 reviewers highlight that while Mention has a strong presence in the small business segment, Muck Rack's broader market appeal and higher overall satisfaction ratings indicate it may be a better fit for larger organizations or those needing comprehensive media monitoring.
- Users report that both platforms have their strengths, but Muck Rack's higher ratings in ease of setup and quality of support suggest it may provide a smoother onboarding experience, which is crucial for teams looking to implement a new tool quickly and effectively.
Pricing
Entry-Level Pricing
Mention
Company Plan
Starting at $599.00
Complete media monitoring solution with advanced social listening, sentiment analysis, and competitive intelligence. Tailored to your organization's specific monitoring needs and scale.
- Unlimited users
- 10+ Basic, Standard and Boolean-search based alerts
- 50,000 mentions
Muck Rack
No pricing availableFree Trial
Mention
Free Trial is available
Muck Rack
No trial information availableRatings
Meets Requirements
8.4
385
8.8
260
Ease of Use
8.8
389
8.9
261
Ease of Setup
8.8
170
9.0
147
Ease of Admin
8.7
166
9.0
91
Quality of Support
8.5
289
9.2
245
Has the product been a good partner in doing business?
8.5
153
9.2
92
Product Direction (% positive)
8.0
381
9.1
251
Features by Category
Content Creation
Not enough data
6.0
5
Not enough data
7.0
5
Not enough data
Feature Not Available
Not enough data
6.7
5
Agentic AI - Press Release Distribution
Not enough data
Not enough data
Not enough data
Not enough data
Content Distribution
Not enough data
8.6
7
Not enough data
9.3
7
Not enough data
5.0
5
Not enough data
8.1
8
Contact Management
Not enough data
9.3
64
Not enough data
8.6
49
Not enough data
8.9
52
Not enough data
9.1
42
PR Management
Not enough data
8.9
51
Not enough data
8.9
46
Not enough data
8.3
42
Not enough data
8.4
52
Agentic AI - Regulatory Change Management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Workflow Automation
Not enough data
Feature Not Available
Not enough data
8.8
55
Not enough data
8.8
44
Not enough data
8.5
50
Content & Collaboration
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Social Management
8.4(won by default)
22
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Not enough data
Not enough data
Agentic AI - Social Media Management
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Media Channels
Feature Not Available
6.9
80
Feature Not Available
8.0
110
8.9
15
8.9
125
Geographic Coverage
9.0
14
8.4
118
8.9
14
9.1
120
8.5
13
7.8
98
Reporting
8.7
15
8.3
124
8.2
15
8.1
120
8.5
13
8.1
122
7.9
13
8.2
112
Agentic AI - Media Monitoring
Not enough data
3.6
7
Not enough data
3.1
7
Not enough data
3.6
7
Not enough data
3.1
7
Not enough data
3.1
7
Generative AI
Not enough data
5.5
35
Not enough data
5.4
32
Monitoring & Listening
8.2
255
Not enough data
7.8
239
Not enough data
8.8
11
Not enough data
8.3
10
Not enough data
6.7
8
Not enough data
6.7
6
Not enough data
Agentic AI - Social Media Listening Tools
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Data Management & Analysis
7.6
224
Not enough data
8.3
230
Not enough data
8.9
11
Not enough data
7.9
8
Not enough data
Generative AI
Not enough data
5.4
33
Not enough data
5.6
30
AI Visibility & Tracking
Not enough data
Not enough data
Not enough data
Not enough data
Sentiment & Brand Analysis
Not enough data
Not enough data
Not enough data
Not enough data
Competitive Benchmarking
Not enough data
Not enough data
Not enough data
Not enough data
AI Content Optimization
Not enough data
Not enough data
Not enough data
Not enough data
Reporting & Alerts
Not enough data
Not enough data
Not enough data
Not enough data
Database
Not enough data
9.2
160
Not enough data
8.5
132
Not enough data
Feature Not Available
Outreach
Not enough data
8.6
127
Not enough data
7.7
96
Not enough data
6.8
85
Reporting
Not enough data
8.5
142
Not enough data
8.7
116
Not enough data
8.1
113
Agentic AI - Media and Influencer Targeting
Not enough data
3.9
9
Not enough data
4.1
9
Not enough data
4.4
9
Not enough data
4.4
9
Not enough data
3.9
9
User Rights/Roles
Not enough data
7.7
83
Not enough data
8.6
105
Categories
Categories
Shared Categories
Mention and Muck Rack are categorized as Media Monitoring and Social Media Listening Tools
Unique Categories
Mention is categorized as Social Media Management
Muck Rack is categorized as PR CRM, Media and Influencer Targeting, PR Analytics, Press Release Distribution, and Answer Engine Optimization (AEO)
Reviews
Reviewers' Company Size
Mention
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Muck Rack
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Marketing and Advertising
10.8%
Internet
10.3%
Information Technology and Services
7.4%
Computer Software
5.7%
Public Relations and Communications
4.1%
Other
61.6%
Public Relations and Communications
45.4%
Non-Profit Organization Management
4.3%
Marketing and Advertising
4.0%
Entertainment
4.0%
Information Technology and Services
4.0%
Other
38.3%
Discussions
Do you offer a free trial?
1 Comment
Official Response from Mention
Yes, you can try our product for 14 days.Read more
What is Mention used for?
1 Comment
BD
Mention is the marketer's best friend, allowing them to tackle multiple online marketing challenges. The platform seamlessly integrates social listening and...Read more
Mention has no more discussions with answers
What is Muck Rack used for?
1 Comment
Official Response from Muck Rack
Muck Rack is the AI communications platform that helps communications, PR, and marketing teams understand what’s happening, why it matters, and what to do...Read more
Muck Rack has no more discussions with answers
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