# Mention vs Metro Monitor Comparison - What are their main differences? 

At a Glance

Star Rating

**Mention** [

4.3/5(442)

](https://www.g2.com/products/mention/reviews#reviews)

**Metro Monitor** [

4.4/5(18)

](https://www.g2.com/products/metro-monitor/reviews#reviews)

Market Segments

**Mention**
Small-Business (63.4% of reviews)

**Metro Monitor**
Small-Business (66.7% of reviews)

Pros & Cons

**Mention**
[
Brand Monitoring (2)
](https://www.g2.com/products/mention/reviews?filters%5Bsentiment_snippet%5D=2481844&qs=pros-and-cons#reviews)[
Ease of Use (2)
](https://www.g2.com/products/mention/reviews?filters%5Bsentiment_snippet%5D=2045658&qs=pros-and-cons#reviews)[
AI Limitations (1)
](https://www.g2.com/products/mention/reviews?filters%5Bsentiment_snippet%5D=2481828&qs=pros-and-cons#reviews)[
Complexity (1)
](https://www.g2.com/products/mention/reviews?filters%5Bsentiment_snippet%5D=2481858&qs=pros-and-cons#reviews)

**Metro Monitor**
Not enough data

Entry-Level Pricing

**Mention**
 **Starting at $599.00**

**Metro Monitor**
No pricing available

## Mention vs Metro Monitor

When assessing the two solutions, reviewers found Mention easier to use, set up, and administer. However, reviewers preferred doing business with Metro Monitor overall.

- Reviewers felt that Metro Monitor meets the needs of their business better than Mention.
- When comparing quality of ongoing product support, reviewers felt that Metro Monitor is the preferred option.
- For feature updates and roadmaps, our reviewers preferred the direction of Metro Monitor over Mention.

Pricing

Entry-Level Pricing

**Mention**

Mention

Company Plan

Starting at $599.00

Complete media monitoring solution with advanced social listening, sentiment analysis, and competitive intelligence. Tailored to your organization's specific monitoring needs and scale.

- Unlimited users
- 10+ Basic, Standard and Boolean-search based alerts
- 50,000 mentions

[Learn more about Mention](/products/mention/reviews)

**Metro Monitor**

Metro Monitor
No pricing available

Free Trial

**Mention**

Mention

Free Trial is available

**Metro Monitor**

Metro Monitor
No trial information available

Ratings

Meets Requirements

8.4

385

9.1

17

Ease of Use

8.8

389

8.5

17

Ease of Setup

8.8

170

7.9

8

Ease of Admin

8.7

166

8.1

7

Quality of Support

8.5

289

9.4

15

Has the product been a good partner in doing business?

8.5

153

9.1

9

Product Direction (% positive)

8.0

381

8.5

16

Features by Category

Social Media Marketing[Hide 42 FeaturesShow 42 Features](javascript:void(0);)

Not enough data

Not enough data

Additional Functionality

Customer Segmentation

Not enough data

Not enough data

Conversion Tracking

Not enough data

Not enough data

Post Scheduling

Not enough data

Not enough data

Automated Scheduling

Not enough data

Not enough data

Content Management

Not enough data

Not enough data

Campaign Planning

Not enough data

Not enough data

Content Library

Not enough data

Not enough data

Multi-Channel Management

Not enough data

Not enough data

Campaign Management

Not enough data

Not enough data

Trend Analysis

Not enough data

Not enough data

Drag & Drop

Not enough data

Not enough data

Activity Dashboard

Not enough data

Not enough data

Customizable Reports

Not enough data

Not enough data

Multi-Channel Marketing

Not enough data

Not enough data

Social Promotion

Not enough data

Not enough data

Data Import/Export

Not enough data

Not enough data

Contact Management

Not enough data

Not enough data

Social Media Monitoring

Not enough data

Not enough data

A/B Testing

Not enough data

Not enough data

Generative AI

Not enough data

Not enough data

Customizable Branding

Not enough data

Not enough data

Email Marketing

Not enough data

Not enough data

Automated Publishing

Not enough data

Not enough data

Image Library

Not enough data

Not enough data

AI Copilot

Not enough data

Not enough data

Tagging

Not enough data

Not enough data

Campaign Analytics

Not enough data

Not enough data

Reporting/Analytics

Not enough data

Not enough data

Keyword Filtering

Not enough data

Not enough data

Customizable Templates

Not enough data

Not enough data

Real-Time Data

Not enough data

Not enough data

Workflow Management

Not enough data

Not enough data

Calendar Management

Not enough data

Not enough data

Data Visualization

Not enough data

Not enough data

Multi-Campaign

Not enough data

Not enough data

Social Media Integration

Not enough data

Not enough data

Multi-Account Management

Not enough data

Not enough data

Commenting/Notes

Not enough data

Not enough data

Engagement Tracking

Not enough data

Not enough data

Third-Party Integrations

Not enough data

Not enough data

Performance Metrics

Not enough data

Not enough data

Click Tracking

Not enough data

Not enough data

Press Release Distribution[Hide 10 FeaturesShow 10 Features](javascript:void(0);)

Not enough data

Not enough data

Content Creation

Press Release Creation

Not enough data

Not enough data

Multimedia

Not enough data

Not enough data

Newsrooms

Not enough data

Not enough data

SEO

Not enough data

Not enough data

Agentic AI - Press Release Distribution

Natural Language Interaction

Not enough data

Not enough data

Proactive Assistance

Not enough data

Not enough data

Content Distribution

Distribution

Not enough data

Not enough data

Contact List

Not enough data

Not enough data

Social Sharing

Not enough data

Not enough data

Analytics

Not enough data

Not enough data

Social Media Management[Hide 56 FeaturesShow 56 Features](javascript:void(0);)

8.4

25

Not enough data

Content & Collaboration

Content Calendar

Feature Not Available

Not enough data

Content Library

Feature Not Available

Not enough data

Shared Inbox

Feature Not Available

Not enough data

Approval Workflows

Feature Not Available

Not enough data

Users and Permissions

Feature Not Available

Not enough data

Content Creation

Feature Not Available

Not enough data

Image Library

Not enough data

Not enough data

Social Management

Social Analytics

8.4(won by default)

22

Not enough data

Social Publishing

Feature Not Available

Not enough data

Campaign Optimization

Feature Not Available

Not enough data

Multi-Account Management

Feature Not Available

Not enough data

Social Ads

Feature Not Available

Not enough data

Campaign Planning

Feature Not Available

Not enough data

Hashtag Capabilites

Not enough data

Not enough data

Multi-Campaign

Not enough data

Not enough data

Customer Engagement

Not enough data

Not enough data

Automated Publishing

Not enough data

Not enough data

Real-Time Analytics

Not enough data

Not enough data

Agentic AI - Social Media Management

Autonomous Task Execution

Feature Not Available

Not enough data

Multi-step Planning

Feature Not Available

Not enough data

Cross-system Integration

Feature Not Available

Not enough data

Adaptive Learning

Feature Not Available

Not enough data

Natural Language Interaction

Feature Not Available

Not enough data

Proactive Assistance

Feature Not Available

Not enough data

Decision Making

Feature Not Available

Not enough data

Social Media Integration

Not enough data

Not enough data

Third-Party Integrations

Not enough data

Not enough data

Additional Functionality

Customizable Reports

Not enough data

Not enough data

Campaign Management

Not enough data

Not enough data

Customizable Branding

Not enough data

Not enough data

Social Advertising

Not enough data

Not enough data

Filtering

Not enough data

Not enough data

Approval Process Control

Not enough data

Not enough data

Keyword Tracking

Not enough data

Not enough data

Tagging

Not enough data

Not enough data

Activity Dashboard

Not enough data

Not enough data

Calendar Management

Not enough data

Not enough data

Workflow Management

Not enough data

Not enough data

Post Scheduling

Not enough data

Not enough data

Alerts/Notifications

Not enough data

Not enough data

Trend Analysis

Not enough data

Not enough data

API

Not enough data

Not enough data

Data Visualization

Not enough data

Not enough data

Sentiment Analysis

Not enough data

Not enough data

AI Copilot

Not enough data

Not enough data

Social Promotion

Not enough data

Not enough data

@mentions

Not enough data

Not enough data

Social Media Monitoring

Not enough data

Not enough data

Generative AI

Not enough data

Not enough data

Engagement Tracking

Not enough data

Not enough data

Collaboration Tools

Not enough data

Not enough data

Brand Tracking

Not enough data

Not enough data

Drag & Drop

Not enough data

Not enough data

Commenting/Notes

Not enough data

Not enough data

Content Management

Not enough data

Not enough data

Template Management

Not enough data

Not enough data

Media Monitoring[Hide 37 FeaturesShow 37 Features](javascript:void(0);)

8.6

15

Not enough data

Media Channels

Broadcast Media

Feature Not Available

Not enough data

Print Media

Feature Not Available

Not enough data

Online Media

8.9(won by default)

15

Not enough data

Geographic Coverage

Local Media

9.0(won by default)

14

Not enough data

National Media

8.9(won by default)

14

Not enough data

International Media

8.5(won by default)

13

Not enough data

Reporting

Keyword Targeting

8.7(won by default)

15

Not enough data

Custom Feeds and Alerts

8.2(won by default)

15

Not enough data

Custom Reports

8.5(won by default)

13

Not enough data

Dashboards

7.9(won by default)

13

Not enough data

Agentic AI - Media Monitoring

Autonomous Task Execution

Not enough data

Not enough data

Cross-system Integration

Not enough data

Not enough data

Adaptive Learning

Not enough data

Not enough data

Natural Language Interaction

Not enough data

Not enough data

Proactive Assistance

Not enough data

Not enough data

Social Media Integration

Not enough data

Not enough data

Generative AI

AI Text Generation

Not enough data

Not enough data

AI Text Summarization

Not enough data

Not enough data

Generative AI

Not enough data

Not enough data

Additional Functionality

Multi-Channel Marketing

Not enough data

Not enough data

Approval Process Control

Not enough data

Not enough data

Reporting & Statistics

Not enough data

Not enough data

Data Visualization

Not enough data

Not enough data

Real-Time Data

Not enough data

Not enough data

Content Library

Not enough data

Not enough data

Press Release Builder

Not enough data

Not enough data

API

Not enough data

Not enough data

Monitoring

Not enough data

Not enough data

Multi-Channel Distribution

Not enough data

Not enough data

Data Import/Export

Not enough data

Not enough data

Press Monitoring

Not enough data

Not enough data

Email Distribution

Not enough data

Not enough data

Social Media Monitoring

Not enough data

Not enough data

Search/Filter

Not enough data

Not enough data

Media Monitoring

Not enough data

Not enough data

Auto Update

Not enough data

Not enough data

AI Copilot

Not enough data

Not enough data

Social Media Listening Tools[Hide 66 FeaturesShow 66 Features](javascript:void(0);)

7.9

322

Not enough data

Monitoring & Listening

Social Measurement

8.2(won by default)

255

Not enough data

Influencer Identification

7.8(won by default)

239

Not enough data

Brand Monitoring

8.8(won by default)

11

Not enough data

Keyword Tracking

8.3(won by default)

10

Not enough data

Trend Analysis

6.7(won by default)

8

Not enough data

Competitor Analysis

6.7(won by default)

6

Not enough data

Social Media Monitoring

Not enough data

Not enough data

Competitor Monitoring

Not enough data

Not enough data

Hashtag Tracking

Not enough data

Not enough data

Engagement Tracking

Not enough data

Not enough data

Activity Tracking

Not enough data

Not enough data

Influencer Tracking

Not enough data

Not enough data

Impact Measurement

Not enough data

Not enough data

Agentic AI - Social Media Listening Tools

Autonomous Task Execution

Feature Not Available

Not enough data

Cross-system Integration

Feature Not Available

Not enough data

Adaptive Learning

Feature Not Available

Not enough data

Proactive Assistance

Feature Not Available

Not enough data

Decision Making

Feature Not Available

Not enough data

AI/Machine Learning

Not enough data

Not enough data

Third-Party Integration

Not enough data

Not enough data

Social Media Integration

Not enough data

Not enough data

Data Management & Analysis

Sentiment Analysis

7.6(won by default)

224

Not enough data

Social Reporting

8.3(won by default)

230

Not enough data

Alerts and Notifications

8.9(won by default)

11

Not enough data

Advanced Data Filtering

7.9(won by default)

8

Not enough data

Additional Functionality

Negative Feedback Management

Not enough data

Not enough data

Dashboard

Not enough data

Not enough data

Audience Analytics

Not enough data

Not enough data

Multi-Account Management

Not enough data

Not enough data

API

Not enough data

Not enough data

Collaboration Tools

Not enough data

Not enough data

AI Copilot

Not enough data

Not enough data

Data Import/Export

Not enough data

Not enough data

Data Visualization

Not enough data

Not enough data

Audience Engagement

Not enough data

Not enough data

Content Publishing Options

Not enough data

Not enough data

Content Discovery

Not enough data

Not enough data

Generative AI

Not enough data

Not enough data

Performance Metrics

Not enough data

Not enough data

Natural Language Processing

Not enough data

Not enough data

Optical Character Recognition

Not enough data

Not enough data

Campaign Analytics

Not enough data

Not enough data

Multi-Language

Not enough data

Not enough data

Multi-Channel Data Collection

Not enough data

Not enough data

Reporting/Analytics

Not enough data

Not enough data

Audience Targeting

Not enough data

Not enough data

Commenting/Notes

Not enough data

Not enough data

Approval Process Control

Not enough data

Not enough data

Content Library

Not enough data

Not enough data

Reporting & Statistics

Not enough data

Not enough data

Social Promotion

Not enough data

Not enough data

Real-Time Analytics

Not enough data

Not enough data

Customer Engagement

Not enough data

Not enough data

Automated Publishing

Not enough data

Not enough data

Benchmarking

Not enough data

Not enough data

Boolean Search

Not enough data

Not enough data

Tagging

Not enough data

Not enough data

Visual Analytics

Not enough data

Not enough data

Access Controls/Permissions

Not enough data

Not enough data

Reputation Management

Not enough data

Not enough data

Social Listening

Not enough data

Not enough data

Social Advertising

Not enough data

Not enough data

Customizable Reports

Not enough data

Not enough data

Campaign Management

Not enough data

Not enough data

Content Management

Not enough data

Not enough data

Workflow Management

Not enough data

Not enough data

Reviews

Reviewers' Company Size

[![Mention](https://images.g2crowd.com/uploads/product/hd_favicon/1502380450/mention.svg "Mention")](https://www.g2.com/products/mention/reviews)

Mention

Small-Business(50 or fewer emp.)

63.4%

Mid-Market(51-1000 emp.)

27.5%

Enterprise(\> 1000 emp.)

9.2%

[![Metro Monitor](https://images.g2crowd.com/uploads/product/image/thumb_square/thumb_square_1fa81d0d93b6f69860f89b4734fd7e45/metro-monitor.gif "Metro Monitor")](https://www.g2.com/products/metro-monitor/reviews)

Metro Monitor

Small-Business(50 or fewer emp.)

66.7%

Mid-Market(51-1000 emp.)

16.7%

Enterprise(\> 1000 emp.)

16.7%

Small-Business

(50 or fewer emp.)

63.4%

66.7%

Mid-Market

(51-1000 emp.)

27.5%

16.7%

Enterprise

(\> 1000 emp.)

9.2%

16.7%

Reviewers' Industry

[![Mention](https://images.g2crowd.com/uploads/product/hd_favicon/1502380450/mention.svg "Mention")](https://www.g2.com/products/mention/reviews)
Mention

Marketing and Advertising

10.8%

Internet

10.3%

Information Technology and Services

7.4%

Computer Software

5.7%

Public Relations and Communications

4.1%

Other

61.6%

[![Metro Monitor](https://images.g2crowd.com/uploads/product/image/thumb_square/thumb_square_1fa81d0d93b6f69860f89b4734fd7e45/metro-monitor.gif "Metro Monitor")](https://www.g2.com/products/metro-monitor/reviews)
Metro Monitor

Public Relations and Communications

44.4%

Non-Profit Organization Management

16.7%

Marketing and Advertising

11.1%

Media Production

5.6%

Management Consulting

5.6%

Other

16.7%

Alternatives

**Mention Alternatives**

 ![Meltwater](https://images.g2crowd.com/uploads/product/hd_favicon/1520621978/meltwater.svg "Meltwater")

[
Meltwater
](/products/meltwater/reviews)

 ![Hootsuite](https://images.g2crowd.com/uploads/product/hd_favicon/d457048f2d5f9f5f322792032d073de6/hootsuite.svg "Hootsuite")

[
Hootsuite
](/products/hootsuite/reviews)

 ![Sprout Social](https://images.g2crowd.com/uploads/product/hd_favicon/23c97f84483973fc952fc0ce526a9227/sprout-social.svg "Sprout Social")

[
Sprout Social
](/products/sprout-social/reviews)

 ![CisionOne](https://images.g2crowd.com/uploads/product/hd_favicon/b4ca5ad21171e3bb86489ac76b227c9b/cisionone.svg "CisionOne")

[
CisionOne
](/products/cisionone/reviews)

**Metro Monitor Alternatives**

 ![CisionOne](https://images.g2crowd.com/uploads/product/hd_favicon/b4ca5ad21171e3bb86489ac76b227c9b/cisionone.svg "CisionOne")

[
CisionOne
](/products/cisionone/reviews)

 ![Agility PR Solutions](https://images.g2crowd.com/uploads/product/hd_favicon/083df72d2eed04c202b2830397dffbc6/agility-pr-solutions.svg "Agility PR Solutions")

[
Agility PR Solutions
](/products/agility-pr-solutions/reviews)

 ![Meltwater](https://images.g2crowd.com/uploads/product/hd_favicon/1520621978/meltwater.svg "Meltwater")

[
Meltwater
](/products/meltwater/reviews)

 ![TVEyes](https://images.g2crowd.com/uploads/product/hd_favicon/020939fa9400cd4821d6fa35c91af3ab/tveyes.svg "TVEyes")

[
TVEyes
](/products/tveyes/reviews)

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