Compare Mention Me and Yotpo 
At a Glance
Market Segments
Mention Me
Mid-Market (57.6% of reviews)
Yotpo
Small-Business (77.3% of reviews)
Entry-Level Pricing
Mention Me
No pricing availableYotpo
Free ForeverFeatured Products
Sponsored
reviewflowz
(4)
Review Management
Visit Website
Sponsored
Netcapz
(0)
SMS Marketing
Visit Website
Sponsored
Giftbit
(14)
Loyalty Management
Visit Website
Mention Me vs Yotpo
- Users report that Yotpo excels in its Bulk SMS feature, receiving a high score of 9.3, while Mention Me does not offer this capability, which may limit its effectiveness in SMS marketing.
- Reviewers mention that Mention Me has a superior Quality of Support rating of 9.3 compared to Yotpo's 8.8, indicating that users may find more responsive and helpful customer service with Mention Me.
- G2 users highlight that Yotpo's Text Scheduler feature scores an impressive 8.8, allowing for effective planning of SMS campaigns, whereas Mention Me lacks a comparable feature, which could hinder campaign management.
- Users on G2 report that Mention Me shines in its Referral Program with a score of 8.9, while Yotpo's score of 9.0 indicates a slight edge, but both products are competitive in this area.
- Reviewers say that Yotpo's Transactional SMS feature, scoring 8.2, is less robust compared to Mention Me's offerings, which may impact businesses that rely heavily on transactional communications.
- Users report that Yotpo's Community Q&A feature scores 8.2, providing a platform for customer engagement, while Mention Me does not have a similar feature, which could affect community interaction.
Pricing
Entry-Level Pricing
Mention Me
No pricing availableYotpo
Free
Free Forever
Up to 50 monthly orders,
Review Request Emails,
On-site Widgets,
Moderation & Commenting,
Social Push & SEO Page,
And more.
Free Trial
Mention Me
No trial information availableYotpo
Free Trial is available
Ratings
Meets Requirements
8.8
46
8.6
189
Ease of Use
8.6
47
8.5
190
Ease of Setup
8.5
19
8.0
124
Ease of Admin
8.5
19
8.1
124
Quality of Support
9.3
47
8.8
183
Has the product been a good partner in doing business?
9.3
20
8.5
121
Product Direction (% positive)
9.5
43
8.0
177
Features by Category
Text Messaging
Not enough data
9.3
18
Not enough data
7.7
11
Not enough data
8.8
17
Not enough data
8.7
13
Not enough data
9.0
16
Not enough data
8.9
12
Not enough data
8.6
17
Not enough data
8.2
14
SMS Platform
Not enough data
7.6
13
Not enough data
8.6
16
Not enough data
9.0
5
Not enough data
Feature Not Available
Not enough data
9.0
8
Not enough data
7.4
7
Collection
Not enough data
7.9
32
|
Verified
Not enough data
8.1
47
|
Verified
Not enough data
7.5
46
|
Verified
Not enough data
7.9
42
|
Verified
Not enough data
8.2
37
|
Verified
Moderation
Not enough data
8.4
49
|
Verified
Not enough data
8.0
46
|
Verified
Not enough data
7.9
34
|
Verified
Use Cases
Not enough data
8.4
50
|
Verified
Not enough data
7.7
34
|
Verified
Not enough data
8.1
44
|
Verified
Administration
Not enough data
7.4
41
|
Verified
Not enough data
7.4
31
|
Verified
Not enough data
7.8
41
|
Verified
Not enough data
8.2
42
|
Verified
Not enough data
7.4
24
|
Verified
Display Options
Not enough data
7.6
30
|
Verified
Not enough data
7.9
46
|
Verified
Not enough data
7.6
47
|
Verified
Not enough data
7.6
40
|
Verified
Generative AI
Not enough data
Feature Not Available
Loyalty Experience
Not enough data
7.9
27
Not enough data
8.0
27
Not enough data
7.6
21
Not enough data
8.2
24
Not enough data
7.6
14
Not enough data
8.1
19
Loyalty Platform
Not enough data
7.9
21
Not enough data
8.2
18
Not enough data
7.7
21
Not enough data
7.7
14
Not enough data
7.7
24
Visual UGC
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Integrations
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Support
Not enough data
Not enough data
Not enough data
Not enough data
Performance
Not enough data
Not enough data
Not enough data
Not enough data
Consumer Intelligence
Not enough data
9.1
45
|
Verified
Not enough data
Feature Not Available
Not enough data
8.8
35
|
Verified
Reporting
Not enough data
8.4
15
Not enough data
8.1
33
|
Verified
Not enough data
8.7
49
|
Verified
Media Monitoring
Not enough data
7.6
12
Not enough data
8.2
31
|
Verified
Not enough data
8.4
26
In-House Management
Not enough data
Feature Not Available
Not enough data
8.3
12
Generative AI
Not enough data
Feature Not Available
Discovery
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Insight
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Mobile
Not enough data
Not enough data
Platform
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Categories
Categories
Shared Categories
Mention Me and Yotpo are categorized as Customer Advocacy
Unique Categories
Mention Me is categorized as SAP Store
Yotpo is categorized as SMS Marketing, User-Generated Content, Loyalty Management, Online Reputation Management, and Review Management
Reviews
Reviewers' Company Size
Mention Me
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Yotpo
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Retail
28.8%
Apparel & Fashion
16.9%
Food & Beverages
13.6%
Leisure, Travel & Tourism
5.1%
Consumer Goods
5.1%
Other
30.5%
Retail
20.0%
Consumer Goods
12.4%
Apparel & Fashion
11.6%
Health, Wellness and Fitness
6.2%
Food & Beverages
4.9%
Other
44.9%
Most Helpful Reviews
Mention Me
Most Helpful Favorable Review
Verified User in Food & Beverages
The mention me team. I have often been reluctant to use tools with managed services but the team have at mention me have been great at helping us make referral as successful as it is at the moment.
Most Helpful Critical Review
Verified User in Performing Arts
Sometimes communication tailed off without a satisfactory conclusion.
Yotpo
Most Helpful Favorable Review
Louise K.
Verified User in Retail
That I don't need to book a web developer to use this. It is really very easy to change settings and get this working with plug in integration.
Most Helpful Critical Review
Charles D.
Verified User in Retail
Support can be slow at times. If you migrate your website to another platform, still keeping Yotpo as the review platform, it is a huge pain to migrate your reviews. In fact, it is easier to export your reviews and signup with another review service and...
Verified User in Food & Beverages
The mention me team. I have often been reluctant to use tools with managed services but the team have at mention me have been great at helping us make referral as successful as it is at the moment.
Louise K.
Verified User in Retail
That I don't need to book a web developer to use this. It is really very easy to change settings and get this working with plug in integration.
Verified User in Performing Arts
Sometimes communication tailed off without a satisfactory conclusion.
Charles D.
Verified User in Retail
Support can be slow at times. If you migrate your website to another platform, still keeping Yotpo as the review platform, it is a huge pain to migrate your reviews. In fact, it is easier to export your reviews and signup with another review service and...
Discussions
Mention Me has no discussions with answers
Yotpo has no discussions with answers
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