Compare Mend and Relatient

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At a Glance
Star Rating
Relatient
Relatient
Market Segments
Mend
Mend
Small-Business (44.2% of reviews)
Information
Relatient
Relatient
Small-Business (53.8% of reviews)
Information
Entry-Level Pricing
Mend
Mend
$0.00 0 (it's really free)
Relatient
Relatient
Contact Relatient for a Quote
Featured Products

Mend vs Relatient

When assessing the two solutions, reviewers found Relatient easier to use and set up. However, Mend is easier to administer. Reviewers agreed that both vendors make it equally easy to do business overall.

  • Reviewers felt that Mend meets the needs of their business better than Relatient.
  • When comparing quality of ongoing product support, reviewers felt that Mend is the preferred option.
  • For feature updates and roadmaps, our reviewers preferred the direction of Relatient over Mend.
Pricing
Entry-Level Pricing
Mend
MendFree Telehealth
$0.00
0 (it's really free)
Browse all 2 pricing plans
Relatient
Pricing for Providers
Contact Relatient for a Quote
Learn more about Relatient
Free Trial
Mend
Free Trial is available
Relatient
No trial information available
Ratings
Meets Requirements
9.7
72
9.5
23
Ease of Use
9.4
76
9.5
23
Ease of Setup
9.0
17
9.1
21
Ease of Admin
9.3
15
8.7
21
Quality of Support
9.5
68
9.1
23
Has the product been a good partner in doing business?
9.6
15
9.6
21
Product Direction (% positive)
8.4
67
10.0
23
Features by Category
HIPAA Compliant MessagingHide 8 FeaturesShow 8 Features
Not enough data
9.4
73
Platform
Not enough data
9.5
10
Not enough data
9.2
12
Not enough data
9.5
10
Not enough data
9.5
7
Not enough data
9.2
10
Not enough data
9.3
9
Not enough data
9.5
7
Not enough data
9.2
8
9.6
126
Not enough data
Patient Convenience
9.4
11
Not enough data
10.0
8
Not enough data
9.7
16
Not enough data
9.3
19
Not enough data
9.6
14
Not enough data
Administration
9.5
13
Not enough data
9.8
18
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
9.6
14
Not enough data
9.9
13
Not enough data
9.3
175
8.9
42
Patient-Centered Functions
Feature Not Available
8.6
6
|
Verified
9.4
18
9.0
7
9.6
19
Not enough data
9.5
22
Not enough data
Feature Not Available
Feature Not Available
Operations
9.3
18
9.3
12
|
Verified
9.3
18
8.9
11
|
Verified
9.3
17
Not enough data
9.3
19
8.6
6
9.4
17
Not enough data
8.8
17
Not enough data
9.5
10
Feature Not Available
Generative AI
Feature Not Available
Feature Not Available
9.3
219
Not enough data
Technology
9.6
37
Not enough data
8.8
31
Not enough data
9.0
27
Not enough data
Administration
9.1
27
Not enough data
9.4
29
Not enough data
Feature Not Available
Not enough data
Compliance
9.8
34
Not enough data
9.6
34
Not enough data
Categories
Categories
Shared Categories
Mend
Mend
Relatient
Relatient
Mend and Relatient are categorized as Patient Engagement
Unique Categories
Mend
Mend is categorized as Patient Intake, Telemedicine, and Patient Scheduling
Relatient
Relatient is categorized as HIPAA Compliant Messaging
Reviews
Reviewers' Company Size
Mend
Mend
Small-Business(50 or fewer emp.)
44.2%
Mid-Market(51-1000 emp.)
37.5%
Enterprise(> 1000 emp.)
18.3%
Relatient
Relatient
Small-Business(50 or fewer emp.)
53.8%
Mid-Market(51-1000 emp.)
38.5%
Enterprise(> 1000 emp.)
7.7%
Reviewers' Industry
Mend
Mend
Hospital & Health Care
24.0%
Mental Health Care
19.2%
Medical Practice
14.4%
Health, Wellness and Fitness
7.7%
Individual & Family Services
3.8%
Other
30.8%
Relatient
Relatient
Hospital & Health Care
57.7%
Medical Practice
30.8%
Health, Wellness and Fitness
11.5%
Other
0.0%
Most Helpful Reviews
Mend
Mend
Most Helpful Favorable Review
Elizabeth C.
EC
Elizabeth C.
Verified User in Primary/Secondary Education

The doctor was very personable. He listened to my concerns and gave me concrete ways to improve. And, gave me options if I did not feel better.

Most Helpful Critical Review
PP
Patricia P.
Verified User in Mental Health Care

it is so slow, it takes forever for it to load.

Relatient
Relatient
Most Helpful Favorable Review
AF
Ashley F.
Verified User in Medical Practice

patients are contacted for 3 days prior to their appointments, that gives them ample time to inform us if they need to cancel or resched and time for us to fill that spot.

Most Helpful Critical Review
TM
Triana M.
Verified User in Health, Wellness and Fitness

There have been a few occasions that file uploads did not happen as they were supposed to.

Alternatives
Mend
Mend Alternatives
Spruce Health
Spruce Health
Add Spruce Health
Whereby
Whereby
Add Whereby
Carepatron
Carepatron
Add Carepatron
Birdeye
Birdeye
Add Birdeye
Relatient
Relatient Alternatives
Artera
Artera
Add Artera
Luma Health
Luma Health
Add Luma Health
Solutionreach
Solutionreach
Add Solutionreach
Klara
Klara
Add Klara
Discussions
Mend
Mend Discussions
Is mend HIPAA compliant?
1 comment
Lisa T.
LT
Certainly! Please provide the text in the unknown language that you would like me to translate into English.Read more
Monty the Mongoose crying
Mend has no more discussions with answers
Relatient
Relatient Discussions
Monty the Mongoose crying
Relatient has no discussions with answers