Compare Membrain and Zoho CRM 
At a Glance
Market Segments
Small-Business (59.7% of reviews)
Small-Business (61.6% of reviews)
Entry-Level Pricing
$49.00 1 Users Per Month
Free
Membrain
Star Rating
(217)4.6 out of 5
Market Segments
Small-Business (59.7% of reviews)
Pros & Cons
Entry-Level Pricing
$49.00 1 Users Per Month
Browse all 5 pricing plansZoho CRM
Star Rating
(2,894)4.1 out of 5
Market Segments
Small-Business (61.6% of reviews)
Pros & Cons
Entry-Level Pricing
Free
Browse all 5 pricing plansSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- G2 reviewers report that Zoho CRM excels in providing a comprehensive suite of features at a competitive price, making it a popular choice for small businesses. Users appreciate its ability to integrate sales automation, analytics, and multichannel engagement, which helps streamline operations and drive growth.
- Users say that Membrain stands out for its intuitive design and flexibility, allowing for extensive customization to meet specific business needs. Reviewers highlight the platform's ease of navigation and the helpfulness of customer support during the setup process, which enhances the overall user experience.
- According to verified reviews, Zoho CRM's implementation process is often praised for being quick and straightforward, with many users noting the intuitive onboarding wizard that simplifies getting started. This ease of setup is a significant advantage for teams looking to minimize downtime.
- Reviewers mention that while Membrain offers excellent customer support, Zoho CRM's support quality is perceived as lower, with users rating it less favorably. This difference can impact user satisfaction, especially for those who may require more assistance during their CRM journey.
- G2 reviewers highlight that Zoho CRM's user interface is generally easy to navigate, which contributes to a smoother day-to-day experience. In contrast, while Membrain is also user-friendly, some users feel that Zoho's interface is more accessible for new users, particularly those transitioning from other platforms.
- Users report that Membrain's advanced features, such as opportunity and pipeline management, receive high marks, indicating that it may be better suited for teams focused on sales performance. However, Zoho CRM's broader feature set and affordability make it a strong contender for businesses looking for an all-in-one solution.
Pricing
Entry-Level Pricing
Membrain
Prospecting
$49.00
1 Users Per Month
The workflow guidance and tools needed to engage in a more human way, yet disciplined and structured.
- Visual Workflow Guidance
- Enablement Content
- Qualification Visualization
Zoho CRM
Free Edition
Free
With three free users and essentials like leads, documents and mobile apps, it’s a perfect fit
for your home business.
- Leads, Contacts, Accounts
- Tasks, Events, Call log, and Notes
- Opportunities
Free Trial
Membrain
Free Trial is available
Zoho CRM
Free Trial is available
Ratings
Meets Requirements
8.9
179
8.4
2,460
Ease of Use
9.0
180
8.3
2,479
Ease of Setup
8.8
90
8.0
1,250
Ease of Admin
9.1
66
8.0
1,019
Quality of Support
9.2
176
7.6
2,253
Has the product been a good partner in doing business?
9.6
65
8.0
995
Product Direction (% positive)
9.3
171
8.0
2,395
Features by Category
Sales Force Automation
8.9
125
|
Verified
8.5
1647
|
Verified
8.2
82
8.3
876
|
Verified
9.2
130
|
Verified
8.2
1566
|
Verified
9.1
129
|
Verified
8.2
1632
|
Verified
8.2
106
|
Verified
7.8
1186
|
Verified
8.6
110
|
Verified
8.4
671
|
Verified
8.0
87
|
Verified
7.9
1217
|
Verified
7.9
83
|
Verified
8.0
1209
|
Verified
7.9
89
8.2
1323
|
Verified
Marketing Automation
7.5
80
8.0
1343
|
Verified
Feature Not Available
7.9
1304
|
Verified
8.6
104
|
Verified
8.4
1538
|
Verified
7.8
35
7.9
1126
|
Verified
Customer Support
8.4
88
8.0
1201
|
Verified
8.3
84
7.9
1204
|
Verified
8.3
87
7.9
1236
|
Verified
7.9
76
7.8
1068
|
Verified
8.3
80
8.0
1113
|
Verified
Reporting & Analytics
8.7
116
|
Verified
8.2
1510
|
Verified
8.9
122
|
Verified
8.2
1559
|
Verified
8.4
105
|
Verified
8.1
1055
|
Verified
Mobile & Social
8.3
80
|
Verified
8.1
1082
|
Verified
7.9
77
|
Verified
8.0
1091
|
Verified
7.9
95
|
Verified
8.0
1201
|
Verified
Platform
9.2
79
|
Verified
8.1
865
|
Verified
9.0
72
|
Verified
8.1
838
|
Verified
9.2
73
|
Verified
8.4
857
|
Verified
8.4
60
|
Verified
8.1
647
|
Verified
7.7
54
7.8
547
|
Verified
8.3
58
|
Verified
8.1
718
|
Verified
9.3
71
|
Verified
8.4
845
|
Verified
7.9
54
8.1
661
|
Verified
Integration
8.7
70
|
Verified
8.3
651
|
Verified
8.2
56
|
Verified
8.1
640
|
Verified
8.1
59
|
Verified
8.0
600
|
Verified
Generative AI
6.8
37
8.2
180
Agentic AI - CRM
6.4
12
8.0
65
7.5
12
8.3
63
7.4
12
8.1
66
6.9
12
8.0
65
6.7
12
8.3
64
7.0
11
8.3
64
6.5
12
8.3
64
Configuration - cpq
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
8.3
60
Not enough data
8.3
56
Not enough data
8.4
61
Pricing
Not enough data
8.1
63
Not enough data
7.5
58
Not enough data
8.1
57
Not enough data
8.4
59
Not enough data
8.6
59
Not enough data
8.5
57
Quoting
Not enough data
8.4
59
Not enough data
8.3
53
Not enough data
8.4
54
Not enough data
8.4
56
Not enough data
8.6
53
Admin
Not enough data
8.2
90
Not enough data
7.7
84
Not enough data
8.3
87
Not enough data
8.3
84
Channels
Not enough data
8.1
58
Not enough data
7.7
53
Not enough data
8.0
50
Platform
Not enough data
8.4
90
Not enough data
8.2
86
Not enough data
8.0
78
Not enough data
8.5
89
Not enough data
8.4
91
Not enough data
8.6
20
Generative AI - cpq
Not enough data
7.4
15
Not enough data
7.5
16
Not enough data
7.7
16
Competition
Not enough data
8.7
58
|
Verified
Not enough data
8.7
57
|
Verified
Not enough data
8.7
57
|
Verified
Not enough data
8.5
53
|
Verified
Not enough data
8.5
55
|
Verified
Not enough data
7.9
18
Agentic AI - Sales Gamification
Not enough data
Not enough data
Integrations
Not enough data
8.9
61
|
Verified
Not enough data
8.8
59
Not enough data
8.7
45
Platform
Not enough data
8.8
65
|
Verified
Not enough data
8.9
64
|
Verified
Not enough data
8.8
58
|
Verified
Not enough data
8.8
63
|
Verified
Not enough data
8.8
63
|
Verified
Employee Features
Not enough data
8.9
66
|
Verified
Not enough data
8.8
68
|
Verified
Not enough data
8.8
68
|
Verified
Lead Generation
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Lead Facilitation
Not enough data
8.4
72
Not enough data
8.8
73
Not enough data
8.8
73
Not enough data
8.8
73
Organization
Not enough data
8.6
74
Not enough data
8.4
73
Not enough data
8.6
73
Performance Analysis
Not enough data
Feature Not Available
Not enough data
8.6
75
Sales Analysis
Not enough data
8.4
69
Not enough data
8.4
73
Generative AI
Not enough data
8.3
27
Not enough data
8.1
27
Agentic AI - AI Sales Assistant
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Integrated Workflows
9.1
30
8.7
161
9.2
28
8.8
157
7.7
24
8.3
146
7.6
21
8.2
142
8.0
26
8.9
155
8.8
27
8.8
153
8.4
23
8.5
148
Repeatability and Reportability
8.7
25
8.4
145
9.2
24
8.6
150
9.2
22
8.6
143
9.2
28
8.2
139
7.8
19
7.9
121
AI and Automation
8.8
21
8.3
147
8.7
23
8.5
146
7.8
21
8.3
140
7.6
19
8.1
134
8.0
20
7.8
126
Generative AI
7.6
13
7.5
69
Agentic AI - Sales Engagement
6.0
5
7.9
28
6.3
5
7.8
26
6.3
5
8.0
27
6.7
5
7.9
26
6.3
5
7.7
27
6.3
5
8.0
27
7.0
5
8.1
26
Customer Requirements
Not enough data
8.5
52
Not enough data
8.5
51
Not enough data
8.5
53
Contracts
Not enough data
8.5
51
Not enough data
8.2
48
Not enough data
8.4
51
Revenue
Not enough data
8.5
53
Not enough data
8.5
51
Not enough data
8.4
48
Platform Basics
Not enough data
8.4
98
Not enough data
8.6
93
Not enough data
8.6
97
Not enough data
8.4
89
Not enough data
8.9
57
Agentic AI - Customer Journey Mapping
Not enough data
7.1
12
Content
Not enough data
8.9
79
Not enough data
8.6
76
Not enough data
8.5
76
Not enough data
8.7
77
Not enough data
8.6
74
Collaboration
Not enough data
8.8
76
Not enough data
8.5
78
Not enough data
9.0
80
Not enough data
9.0
83
Not enough data
8.7
78
Not enough data
8.7
75
Lead Monitoring
Not enough data
9.0
42
Not enough data
8.9
42
Not enough data
8.7
42
Agentic AI - Lead Capture
Not enough data
7.2
27
Not enough data
7.2
27
Data Capture
Not enough data
8.3
42
Not enough data
8.5
42
Not enough data
8.1
42
Not enough data
8.3
42
Analytics
Not enough data
9.1
42
Not enough data
8.8
42
Customization
Not enough data
8.7
41
Not enough data
8.6
41
Not enough data
8.7
42
Not enough data
8.7
42
Agentic AI - Lead Scoring
Not enough data
6.4
12
Not enough data
6.7
13
Not enough data
6.7
12
Not enough data
6.8
12
Attribution
Not enough data
8.5
21
Not enough data
8.6
22
Not enough data
8.0
21
Discovery
Not enough data
8.6
22
Not enough data
8.3
21
Not enough data
8.3
22
Management
Not enough data
8.4
22
Not enough data
8.4
22
Platform
Not enough data
8.4
22
Not enough data
8.3
21
Agentic AI - Sales Performance Management
Not enough data
7.9
21
Not enough data
8.1
20
Not enough data
7.9
21
Incentives
8.0
50
8.2
154
|
Verified
8.0
56
|
Verified
8.4
161
|
Verified
7.4
40
|
Verified
8.0
153
|
Verified
8.2
48
8.4
162
|
Verified
Personalization
8.4
68
8.5
178
|
Verified
8.6
63
|
Verified
8.6
179
|
Verified
9.0
78
|
Verified
8.6
185
|
Verified
8.9
70
|
Verified
8.4
172
|
Verified
Administrative
8.1
62
|
Verified
8.5
170
|
Verified
8.7
60
|
Verified
8.5
174
|
Verified
8.5
61
|
Verified
8.4
162
Agentic AI - Email Tracking
Not enough data
7.7
30
Not enough data
7.5
29
Not enough data
7.6
30
Not enough data
7.0
29
Not enough data
7.0
30
Not enough data
7.4
30
Not enough data
7.6
29
Analytics
Not enough data
8.3
139
Not enough data
8.3
144
Not enough data
8.4
145
Customizations
Not enough data
8.7
149
Not enough data
8.8
146
Not enough data
8.8
147
Not enough data
8.7
143
Not enough data
8.6
148
Generative AI
Not enough data
7.6
59
Agentic AI - Sales Analytics
Not enough data
7.5
29
Not enough data
7.5
29
Not enough data
7.1
29
Not enough data
7.4
29
Not enough data
7.5
29
Data Sourcing
Not enough data
8.3
145
Not enough data
8.4
149
Not enough data
8.3
142
Not enough data
8.6
156
Not enough data
8.5
147
Predictive Analytics
Not enough data
8.5
147
Not enough data
8.3
139
Not enough data
8.0
124
Not enough data
8.2
130
Sales Management
Not enough data
8.5
154
Not enough data
8.3
131
Not enough data
8.5
145
Not enough data
8.8
152
Agentic AI - Sales Coaching
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Training
8.7
46
|
Verified
Not enough data
8.7
45
|
Verified
Not enough data
9.0
42
|
Verified
Not enough data
7.4
36
|
Verified
Not enough data
Feedback
8.2
41
|
Verified
Not enough data
8.5
42
|
Verified
Not enough data
8.4
40
|
Verified
Not enough data
8.8
40
|
Verified
Not enough data
8.9
44
|
Verified
Not enough data
9.0
44
|
Verified
Not enough data
Feature Not Available
Not enough data
Generative AI
8.3
10
Not enough data
Agentic AI - Sales Enablement
5.2
7
6.1
6
4.3
7
6.1
6
4.3
7
6.1
6
Content Management
8.7
59
|
Verified
8.2
10
8.0
51
8.0
10
8.4
61
8.0
10
8.7
63
8.8
10
8.8
59
8.2
10
Analytics
8.9
72
9.0
10
9.1
69
8.3
10
9.0
64
8.3
10
8.7
59
8.3
10
Learning Management - Sales Enablement
7.3
5
Not enough data
7.7
5
Not enough data
7.3
5
Not enough data
Revenue Enablement - Sales Enablement
7.3
5
Not enough data
3.7
5
Not enough data
8.0
5
Not enough data
Relationship Management - Insurance CRM
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Follow up Automation - Insurance CRM
Not enough data
Not enough data
Not enough data
Not enough data
Document Management - Insurance CRM
Not enough data
Not enough data
Integrations & Reports - Insurance CRM
Not enough data
Not enough data
Not enough data
Not enough data
Categories
Categories
Shared Categories
Membrain and Zoho CRM are categorized as Sales Engagement, Sales Enablement, Sales Performance Management, CRM, and AI Sales Assistant
Unique Categories
Membrain is categorized as Sales Coaching
Zoho CRM is categorized as Client Portal, Customer Journey Mapping, Quote-to-Cash, Sales Analytics, Email Tracking, Sales Gamification, CPQ, Lead Capture, Lead Scoring, and Insurance CRM
Reviews
Reviewers' Company Size
Membrain
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Zoho CRM
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Information Technology and Services
11.8%
Computer Software
9.9%
Professional Training & Coaching
7.9%
Management Consulting
7.4%
Marketing and Advertising
4.9%
Other
58.1%
Information Technology and Services
16.0%
Computer Software
9.9%
Marketing and Advertising
8.8%
Financial Services
3.6%
Real Estate
3.5%
Other
58.2%
Alternatives
Discussions
Email & calendar integration?
2 Comments
AK
Yes Google calendar and Gmail integration work well. Absolutely fine. Seamless integration and live data flowsRead more
What is Membrain used for?
2 Comments
FM
Membrain is a platform who support the way that you are selling on the industry, increase your sales effectiveness, strategy and improve your skills...Read more
How is Membrain different from Salesforce?
1 Comment
Official Response from Membrain
The initial promise of CRM systems was to gather all information about customers in a central database. Salesforce’s moved CRM to the cloud and removed the...Read more
What have you found better than ZOHO
5 Comments
PC
Zoho One, with over 45 business applications, all centrally managed and synchronized, is the leader in breadth of application and breadth of security versus...Read more
Is Zoho CRM really free?
4 Comments
AP
Zoho CRM offers a free version, but it also provides various paid plans with additional features and capabilities. The free version typically has...Read more
can we create segmentation in this
3 Comments
Official Response from Zoho CRM
Yes Lavanya,
Zoho CRM supports segmentation. Segment your prospects/customers into buckets based on a pre-defined criteria, to identify cross-sell/up-sell...Read more
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