Compare Meltwater and Synthesio
Featured Products
At a Glance
Market Segments
Small-Business (41.2% of reviews)
Enterprise (46.7% of reviews)
Entry-Level Pricing
No pricing available
No pricing available
Meltwater
Star Rating
(2,637)4.1 out of 5
Market Segments
Small-Business (41.2% of reviews)
Pros & Cons
Entry-Level Pricing
No pricing available
Learn more about Meltwater
Synthesio
Star Rating
(152)4.3 out of 5
Market Segments
Enterprise (46.7% of reviews)
Pros & Cons
Not enough data
Entry-Level Pricing
No pricing available
Learn more about Synthesio
Summary
AI Generated Summary
AI-generated. Powered by real user reviews.
- G2 reviewers report that Meltwater excels in providing a comprehensive media intelligence system, offering robust social media listening and monitoring capabilities. Users appreciate its global coverage, which helps create a broad picture of brand presence across various platforms.
- Users say that Synthesio stands out for its user-friendly interface, making it accessible for individuals with varying levels of experience in social intelligence. The tool's ready-to-use features, such as the classifiers functionality and embedded topic modeling, are highlighted as particularly beneficial.
- Reviewers mention that Meltwater's customizable dashboard and automated analytics provide clear insights, with many praising the platform's ability to generate daily reports and impactful metrics. This level of customization is seen as a significant advantage for users looking to tailor their monitoring experience.
- According to verified reviews, Synthesio's strong account management and consultative approach are frequently praised. Users appreciate the flexibility in the setup process and the ability to create bespoke dashboards that cater to their specific needs, enhancing the overall user experience.
- G2 reviewers highlight that while Meltwater has a solid support system, Synthesio outshines it in terms of quality of support, with users noting the responsiveness and helpfulness of the customer service team, which contributes to a more positive experience overall.
- Users report that both tools have their strengths, but Meltwater's larger market presence and higher volume of recent reviews suggest a more established user base. However, Synthesio's higher satisfaction ratings indicate that it may provide a more tailored experience for its users, particularly in enterprise settings.
Pricing
Entry-Level Pricing
Meltwater
No pricing availableSynthesio
No pricing availableFree Trial
Meltwater
No trial information availableSynthesio
No trial information availableRatings
Meets Requirements
7.9
2,158
8.6
124
Ease of Use
7.9
2,261
8.6
124
Ease of Setup
7.9
1,227
8.1
60
Ease of Admin
8.1
932
8.6
61
Quality of Support
8.6
2,083
9.3
122
Has the product been a good partner in doing business?
8.4
938
9.4
60
Product Direction (% positive)
8.0
2,138
8.7
118
Features by Category
Social Analytics
7.8
528
8.6(won by 0.8)
55
7.7
513
8.4(won by 0.7)
50
8.0
519
8.4(won by 0.4)
55
6.8(won by default)
377
Feature Not Available
Feature Not Available
Feature Not Available
7.5(won by default)
394
Not enough data
7.1(won by default)
428
Not enough data
Reports & Dashboards
7.7
549
8.4(won by 0.7)
61
8.0
567
8.5(won by 0.5)
61
7.9
483
9.0(won by 1.1)
44
Feature Not Available
Not enough data
Agentic AI - Social Media Analytics
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Content & Collaboration
8.1
239
Not enough data
7.4
212
Not enough data
7.3
202
Not enough data
7.5
204
Not enough data
8.0
229
Not enough data
7.6
212
Not enough data
Social Management
8.3
286
Not enough data
7.9
273
Not enough data
7.4
238
Not enough data
7.9
277
Not enough data
6.5
209
Not enough data
7.1
209
Not enough data
7.3
100
Not enough data
Agentic AI - Social Media Management
5.8
24
Not enough data
6.0
24
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
6.2
23
Not enough data
Media Channels
7.3
642
Not enough data
7.2
663
Not enough data
8.5
743
Not enough data
Geographic Coverage
7.8
708
Not enough data
8.3
718
Not enough data
7.6
642
Not enough data
Reporting
8.2
720
Not enough data
8.1
702
Not enough data
7.9
708
Not enough data
8.0
736
Not enough data
Agentic AI - Media Monitoring
6.3
83
Not enough data
6.3
82
Not enough data
6.2
80
Not enough data
6.3
81
Not enough data
Feature Not Available
Not enough data
Generative AI
6.6
290
Not enough data
6.6
283
Not enough data
Audiences
8.0
46
Not enough data
7.3
44
Not enough data
7.0
42
Not enough data
7.4
42
Not enough data
Data Analysis
7.5
42
Not enough data
8.2
47
Not enough data
8.1
43
Not enough data
7.9
44
Not enough data
Administration
Feature Not Available
Not enough data
Feature Not Available
Not enough data
7.9
44
Not enough data
Agentic AI - Audience Intelligence Platforms
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Monitoring & Listening
8.1
813
8.5
89
7.3
707
8.1
86
8.2
539
Not enough data
8.3
531
Not enough data
7.8
496
Not enough data
7.9
483
Not enough data
Agentic AI - Social Media Listening Tools
6.5
84
Not enough data
6.6
88
Not enough data
6.2
82
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Data Management & Analysis
6.9
787
7.7
91
8.0
805
8.1
91
8.0
488
Not enough data
7.9
477
Not enough data
Influencer Marketing
7.8
206
Not enough data
7.8
206
Not enough data
8.0
211
Not enough data
7.7
199
Not enough data
7.4
197
Not enough data
6.9
162
Not enough data
7.4
170
Not enough data
8.0
199
Not enough data
7.9
200
Not enough data
7.7
185
Not enough data
Feature Not Available
Not enough data
6.7
148
Not enough data
6.7
135
Not enough data
6.3
115
Not enough data
Agentic AI - Influencer Marketing Platforms
Feature Not Available
Not enough data
Feature Not Available
Not enough data
5.5
7
Not enough data
Feature Not Available
Not enough data
6.0
7
Not enough data
Feature Not Available
Not enough data
Generative AI
6.6
155
Not enough data
6.6
153
Not enough data
AI Visibility & Tracking
Not enough data
Not enough data
Not enough data
Not enough data
Sentiment & Brand Analysis
Not enough data
Not enough data
Not enough data
Not enough data
Competitive Benchmarking
Not enough data
Not enough data
Not enough data
Not enough data
AI Content Optimization
Not enough data
Not enough data
Not enough data
Not enough data
Reporting & Alerts
Not enough data
Not enough data
Not enough data
Not enough data
Database
7.9
490
Not enough data
7.9
415
Not enough data
8.0
389
Not enough data
Outreach
8.1
433
Not enough data
7.5
146
Not enough data
7.7
349
Not enough data
Reporting
8.5
485
Not enough data
8.3
361
Not enough data
8.1
413
Not enough data
Agentic AI - Media and Influencer Targeting
5.8
20
Not enough data
6.0
19
Not enough data
6.0
19
Not enough data
6.0
19
Not enough data
6.0
19
Not enough data
User Rights/Roles
7.7
305
Not enough data
8.0
326
Not enough data
Categories
Categories
Shared Categories
Meltwater and Synthesio are categorized as Social Media Analytics and Social Media Listening Tools
Unique Categories
Synthesio has no unique categories
Reviews
Reviewers' Company Size
Meltwater
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Synthesio
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Marketing and Advertising
15.3%
Public Relations and Communications
14.6%
Non-Profit Organization Management
6.9%
Higher Education
5.4%
Information Technology and Services
3.1%
Other
54.7%
Marketing and Advertising
23.4%
Public Relations and Communications
7.8%
Information Technology and Services
7.1%
Automotive
5.0%
Internet
5.0%
Other
51.8%
Alternatives
Discussions
How do I make Meltwater work for our organization?
3 Comments
AS
I find it helpful to make customized reporter/influencer lists (based on geography, issue, etc). Makes it easy to do rapid-response outreach.Read more
How much does meltwater cost?
2 Comments
CS
Depends on the exact tools within the platform you want to use and size of organization. We are a very small marketing team of a public library, so our cost...Read more
How soon will sysomos and meltwater fully be integrated?
2 Comments
FA
Hi Janay. Sorry I don't know the answer to that question. Hopefully a Meltwater rep or someone else can answer it. I suggest simply contacting Meltwater...Read more
Synthesio has no discussions with answers