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Compare Meltwater and Sprinklr Insights 
Featured Products
At a Glance
Market Segments
Small-Business (41.6% of reviews)
Enterprise (48.5% of reviews)
Entry-Level Pricing
No pricing available
Contact Us 1 Seat/Per month (billed annually) Per Year
Meltwater
Star Rating
(2,492)4.1 out of 5
Market Segments
Small-Business (41.6% of reviews)
Pros & Cons
Entry-Level Pricing
No pricing available
Learn more about MeltwaterSprinklr Insights
Star Rating
(105)4.3 out of 5
Market Segments
Enterprise (48.5% of reviews)
Pros & Cons
Entry-Level Pricing
Contact Us 1 Seat/Per month (billed annually) Per Year
Learn more about Sprinklr InsightsSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- G2 reviewers report that Meltwater excels in media monitoring, achieving a remarkable score that reflects its comprehensive global coverage. Users appreciate its ability to provide a broad picture of brands, with features like customizable dashboards and automated analytics that streamline reporting.
- Users say that Sprinklr Insights shines in dashboard customization, allowing for extensive personalization of metrics and visualizations. Reviewers highlight how this flexibility reduces the time spent filtering data, making it easier to access the insights they need quickly.
- According to verified reviews, Meltwater's implementation process is noted for being intuitive and user-friendly. Many users mention that once set up, the platform is easy to navigate, which is a significant advantage for teams looking to get up and running without extensive training.
- Reviewers mention that while Sprinklr Insights offers powerful social listening and analytics capabilities, some users feel it may not be as robust in media monitoring compared to Meltwater. This can be a consideration for businesses that prioritize comprehensive media coverage.
- Users highlight that Meltwater provides excellent customer support, with many praising the responsiveness of the service team. This level of support can be crucial for businesses that require timely assistance and guidance as they navigate the platform.
- G2 reviewers note that while Sprinklr Insights has a strong focus on enterprise-level solutions, Meltwater's appeal to small businesses is evident in its user base. This makes Meltwater a more accessible option for smaller teams looking for effective media intelligence tools.
Pricing
Entry-Level Pricing
Meltwater
No pricing availableSprinklr Insights
Sprinklr Insights Enterprise
Contact Us
1 Seat/Per month (billed annually) Per Year
- Best data coverage across the web, social and digital channels
- Product and location Insights
- Visual and content insights
Free Trial
Meltwater
No trial information availableSprinklr Insights
Free Trial is available
Ratings
Meets Requirements
7.9
2,135
8.5
80
Ease of Use
7.9
2,169
7.7
79
Ease of Setup
7.8
1,149
7.0
43
Ease of Admin
8.1
929
7.5
38
Quality of Support
8.5
2,060
8.3
77
Has the product been a good partner in doing business?
8.4
935
8.1
39
Product Direction (% positive)
8.0
2,118
9.3
80
Features by Category
Social Analytics
7.8(won by 0.1)
525
7.7
56
7.7(tied score)
513
7.7(tied score)
55
8.0
518
8.6(won by 0.6)
58
6.8
376
7.1(won by 0.3)
43
Feature Not Available
7.1(won by default)
43
7.5
394
8.0(won by 0.5)
51
7.1
425
7.8(won by 0.7)
54
Reports & Dashboards
7.7
544
8.2(won by 0.5)
59
8.0
564
8.2(won by 0.2)
57
7.9
481
8.5(won by 0.6)
52
Feature Not Available
7.2(won by default)
39
Agentic AI - Social Media Analytics
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Content & Collaboration
8.1
238
Not enough data
7.4
211
Not enough data
7.3
202
Not enough data
7.5
203
Not enough data
8.0
228
Not enough data
7.6
212
Not enough data
Social Management
8.3
280
Not enough data
7.8
267
Not enough data
7.4
237
Not enough data
7.9
275
Not enough data
6.5
208
Not enough data
7.1
208
Not enough data
7.3
100
Not enough data
Agentic AI - Social Media Management
5.8
24
Not enough data
6.0
24
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
6.2
23
Not enough data
Media Channels
7.3
634
6.7
20
7.2
656
6.6
20
8.5
729
8.7
21
Geographic Coverage
7.7
702
8.1
20
8.2
710
8.3
19
7.6
636
7.8
20
Reporting
8.2
709
8.1
23
8.1
696
7.7
22
7.9
689
8.1
23
7.9
713
8.8
22
Agentic AI - Media Monitoring
6.3
83
Not enough data
6.3
81
Not enough data
6.2
80
Not enough data
6.3
81
Not enough data
Feature Not Available
Not enough data
Generative AI
6.5
288
6.2
15
6.6
283
6.1
15
Audiences
8.0
46
Not enough data
7.3
44
Not enough data
7.0
42
Not enough data
7.4
42
Not enough data
Data Analysis
7.5
42
Not enough data
8.1
45
Not enough data
8.1
43
Not enough data
7.9
43
Not enough data
Administration
Feature Not Available
Not enough data
Feature Not Available
Not enough data
7.9
43
Not enough data
Agentic AI - Audience Intelligence Platforms
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Monitoring & Listening
8.0
801
8.8
49
7.3
703
7.5
40
8.2
515
8.5
45
8.3
522
8.4
44
7.8
486
8.4
43
7.8
477
7.7
44
Agentic AI - Social Media Listening Tools
6.5
83
Not enough data
6.4
84
Not enough data
6.2
82
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Data Management & Analysis
6.9
779
7.9
48
7.9
787
8.7
50
8.0
481
7.7
45
7.8
464
8.3
41
Brand Signals
Not enough data
8.1
31
Not enough data
6.8
29
Not enough data
7.9
34
Brand Analytics
Not enough data
8.0
33
Not enough data
8.4
32
Influencer Marketing
7.8
203
Not enough data
7.8
205
Not enough data
8.0
209
Not enough data
7.7
199
Not enough data
7.4
196
Not enough data
6.9
162
Not enough data
7.4
170
Not enough data
8.0
199
Not enough data
7.9
200
Not enough data
7.7
185
Not enough data
Feature Not Available
Not enough data
6.7
148
Not enough data
6.7
134
Not enough data
6.3
115
Not enough data
Agentic AI - Influencer Marketing Platforms
Feature Not Available
Not enough data
Feature Not Available
Not enough data
5.5
7
Not enough data
Feature Not Available
Not enough data
6.0
7
Not enough data
Feature Not Available
Not enough data
Generative AI
6.6
155
Not enough data
6.7
152
Not enough data
AI Visibility & Tracking
Not enough data
Not enough data
Not enough data
Not enough data
Sentiment & Brand Analysis
Not enough data
Not enough data
Not enough data
Not enough data
Competitive Benchmarking
Not enough data
Not enough data
Not enough data
Not enough data
AI Content Optimization
Not enough data
Not enough data
Not enough data
Not enough data
Reporting & Alerts
Not enough data
Not enough data
Not enough data
Not enough data
Database
7.9
479
Not enough data
7.9
412
Not enough data
8.0
388
Not enough data
Outreach
8.1
425
Not enough data
7.5
146
Not enough data
7.7
349
Not enough data
Reporting
8.5
473
Not enough data
8.3
360
Not enough data
8.1
407
Not enough data
Agentic AI - Media and Influencer Targeting
5.8
20
Not enough data
6.0
19
Not enough data
6.0
19
Not enough data
6.0
19
Not enough data
6.0
19
Not enough data
User Rights/Roles
7.7
305
Not enough data
8.0
326
Not enough data
Categories
Categories
Shared Categories
Meltwater and Sprinklr Insights are categorized as Media Monitoring, Social Media Analytics, and Social Media Listening Tools
Reviews
Reviewers' Company Size
Meltwater
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Sprinklr Insights
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Marketing and Advertising
15.7%
Public Relations and Communications
14.7%
Non-Profit Organization Management
6.6%
Higher Education
5.5%
Information Technology and Services
3.1%
Other
54.5%
Marketing and Advertising
22.0%
Retail
6.0%
Information Technology and Services
6.0%
Market Research
5.0%
Financial Services
5.0%
Other
56.0%
Alternatives
Discussions
How do I make Meltwater work for our organization?
3 Comments
AS
I find it helpful to make customized reporter/influencer lists (based on geography, issue, etc). Makes it easy to do rapid-response outreach.Read more
How soon will sysomos and meltwater fully be integrated?
2 Comments
FA
Hi Janay. Sorry I don't know the answer to that question. Hopefully a Meltwater rep or someone else can answer it. I suggest simply contacting Meltwater...Read more
How much does meltwater cost?
2 Comments
GS
Basic modules, with 4 users and a maximum of 20 searches (imagine it as no more than 20 quieres saved at the same time), 12K a year. Twitter data, unlimited....Read more
Sprinklr Insights has no discussions with answers
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