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# Meltwater vs Muck Rack Comparison - What are their main differences?

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MeltwaterMuck Rack[+ Add Product](#)

Reviews

**Meltwater** [

4.1/5(2,677)

](https://www.g2.com/products/meltwater/reviews#reviews)

**Muck Rack** [

4.5/5(537)

](https://www.g2.com/products/muck-rack/reviews#reviews)

Pricing

**Meltwater**
No pricing available

**Muck Rack**
No pricing available

**Pricing Insights**
from reviews

Time to Implement

**Meltwater**
1 month

Based on 318 responses

**Muck Rack**
1 month

Based on 69 responses

Return on Investment

**Meltwater**
14 months

Based on 254 responses

**Muck Rack**
8 months6 months sooner

Based on 64 responses

Perceived Cost

**Meltwater**
$$$$$

**Muck Rack**
$$$$$

Average Discount

**Meltwater**
13%3% more

**Muck Rack**
10%

 ![Meltwater](https://images.g2crowd.com/uploads/product/hd_favicon/1520621978/meltwater.svg "Meltwater")

 ![Muck Rack](https://images.g2crowd.com/uploads/product/hd_favicon/d8da081f32df98b70340b5607b684c17/muck-rack.svg "Muck Rack")

G2 offers free advice on this comparison.

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Pros & Cons

**Meltwater**
[
Ease of Use (168)
](https://www.g2.com/products/meltwater/reviews?filters%5Bsentiment_snippet%5D=1876445&qs=pros-and-cons#reviews)[
Features (137)
](https://www.g2.com/products/meltwater/reviews?filters%5Bsentiment_snippet%5D=1875928&qs=pros-and-cons#reviews)[
Improvement Needed (78)
](https://www.g2.com/products/meltwater/reviews?filters%5Bsentiment_snippet%5D=1872226&qs=pros-and-cons#reviews)[
Learning Curve (56)
](https://www.g2.com/products/meltwater/reviews?filters%5Bsentiment_snippet%5D=1873163&qs=pros-and-cons#reviews)

**Muck Rack**
[
Ease of Use (74)
](https://www.g2.com/products/muck-rack/reviews?filters%5Bsentiment_snippet%5D=1313100&qs=pros-and-cons#reviews)[
Database Quality (51)
](https://www.g2.com/products/muck-rack/reviews?filters%5Bsentiment_snippet%5D=1313521&qs=pros-and-cons#reviews)[
Limited Functionality (22)
](https://www.g2.com/products/muck-rack/reviews?filters%5Bsentiment_snippet%5D=2066763&qs=pros-and-cons#reviews)[
Data Inaccuracy (21)
](https://www.g2.com/products/muck-rack/reviews?filters%5Bsentiment_snippet%5D=1313486&qs=pros-and-cons#reviews)

Integrations

**Meltwater**
[

 ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/large_detail/large_detail_d7a6867b2a633fbb5cb36165ac39a3ea/audiense-discover.png "Product Avatar Image")

Audiense Discover

](https://www.g2.com/products/audiense-discover/reviews)[

 ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/large_detail/large_detail_e369fa2434bfed6434dea757dc661c25/chatgpt.jpg "Product Avatar Image")

ChatGPT

](https://www.g2.com/products/chatgpt/reviews)[

 ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/large_detail/large_detail_c234b0ee74b541afa9ab8821ce182db8/facebook-for-business.png "Product Avatar Image")

Facebook

](https://www.g2.com/products/facebook-for-business/reviews)[

 ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/large_detail/large_detail_4a9a6d57cdd833bf0381d21fd9246641/google-workspace.png "Product Avatar Image")

Google Workspace

](https://www.g2.com/products/google-workspace/reviews)[
View all
](https://www.g2.com/products/meltwater/integrations)

**Muck Rack**
[

 ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/large_detail/large_detail_db11aab8ccb63f5742949ab9955e36bf/google-analytics.png "Product Avatar Image")

Google Analytics

](https://www.g2.com/products/google-analytics/reviews)[

 ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/large_detail/large_detail_4a9a6d57cdd833bf0381d21fd9246641/google-workspace.png "Product Avatar Image")

Google Workspace

](https://www.g2.com/products/google-workspace/reviews)[

 ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/large_detail/large_detail_2a45358798c292981f351f096c165556/instantly.png "Product Avatar Image")

Instantly

](https://www.g2.com/products/instantly/reviews)[

 ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/large_detail/large_detail_18e4069f1b54a9012faa6cc8e9e0ddce/lexisnexis-intelligent-investigator.jpg "Product Avatar Image")

LexisNexis Intelligent...

](https://www.g2.com/products/lexisnexis-intelligent-investigator/reviews)[
View all
](https://www.g2.com/products/muck-rack/integrations)

Screenshots

**Meltwater**
 ![Meltwater screenshot](https://images.g2crowd.com/cdn-cgi/image/width=600,height=600,fit=scale-down,format=auto,onerror=redirect,/https://images.g2crowd.com/uploads/attachment/file/154792/01-Explore.png)

**Muck Rack**
 ![Muck Rack screenshot](https://images.g2crowd.com/cdn-cgi/image/width=600,height=600,fit=scale-down,format=auto,onerror=redirect,/https://images.g2crowd.com/uploads/attachment/file/169227/Journalists.png)

Ratings

Meets Requirements

**Meltwater**

7.9

7.92,189

**Muck Rack**

8.8

8.8376

Ease of Use

**Meltwater**

7.9

7.92,295

**Muck Rack**

8.7

8.7381

Ease of Setup

**Meltwater**

7.9

7.91,263

**Muck Rack**

8.9

8.9259

Ease of Admin

**Meltwater**

8.1

8.1940

**Muck Rack**

8.8

8.8123

Quality of Support

**Meltwater**

8.5

8.52,112

**Muck Rack**

9.1

9.1351

Has the product been a good partner in doing business?

**Meltwater**

8.4

8.4946

**Muck Rack**

9.1

9.1126

Product Direction (% positive)

**Meltwater**

8.0

8.02,161

**Muck Rack**

9.0

9.0347

Features

Media Monitoring[Hide 37 FeaturesShow 37 Features](javascript:void(0);)

7.3

822

7.0

243

Media Channels

Broadcast Media

7.3(won by 0.4)

645

6.9

94

Print Media

7.2

667

8.0(won by 0.8)

121

 (There is a greater than 0.5 difference between this product's rating and its competitors)

Online Media

8.5

746

8.9(won by 0.4)

146

Geographic Coverage

Local Media

7.8

711

8.4(won by 0.6)

132

 (There is a greater than 0.5 difference between this product's rating and its competitors)

National Media

8.3

720

9.1(won by 0.8)

131

 (There is a greater than 0.5 difference between this product's rating and its competitors)

International Media

7.6

644

7.9(won by 0.3)

106

Reporting

Keyword Targeting

8.2

724

8.4(won by 0.2)

154

Custom Feeds and Alerts

8.1(tied score)

705

8.1(tied score)

138

Custom Reports

7.9(tied score)

712

7.9(tied score)

158

Dashboards

8.0

739

8.3(won by 0.3)

139

Agentic AI - Media Monitoring

Autonomous Task Execution

6.3(won by 2.4)

83

 (There is a greater than 0.5 difference between this product's rating and its competitors)

3.9

9

Cross-system Integration

6.3(won by 1.1)

82

 (There is a greater than 0.5 difference between this product's rating and its competitors)

5.2

14

Adaptive Learning

6.2(won by 1.4)

80

 (There is a greater than 0.5 difference between this product's rating and its competitors)

4.8

9

Natural Language Interaction

6.3(won by 3.0)

81

 (There is a greater than 0.5 difference between this product's rating and its competitors)

3.3

9

Proactive Assistance

Feature Not Available

2.7(won by default)

8

Social Media Integration

Not enough data

Not enough data

Generative AI

AI Text Generation

6.6(won by 0.9)

291

 (There is a greater than 0.5 difference between this product's rating and its competitors)

5.7

44

AI Text Summarization

6.6(won by 1.3)

284

 (There is a greater than 0.5 difference between this product's rating and its competitors)

5.3

33

Generative AI

Not enough data

Not enough data

Additional Functionality

Search/Filter

Not enough data

8.7(won by default)

9

Media Monitoring

Not enough data

9.0(won by default)

5

Auto Update

Not enough data

10.0(won by default)

6

Multi-Channel Marketing

Not enough data

Not enough data

Approval Process Control

Not enough data

Not enough data

Reporting & Statistics

Not enough data

Not enough data

Data Visualization

Not enough data

Not enough data

Real-Time Data

Not enough data

Not enough data

Content Library

Not enough data

Not enough data

Press Release Builder

Not enough data

Not enough data

API

Not enough data

Not enough data

Monitoring

Not enough data

Not enough data

Multi-Channel Distribution

Not enough data

Not enough data

Data Import/Export

Not enough data

Not enough data

Press Monitoring

Not enough data

Not enough data

Email Distribution

Not enough data

Not enough data

Social Media Monitoring

Not enough data

Not enough data

AI Copilot

Not enough data

Not enough data

Social Media Listening Tools[Hide 66 FeaturesShow 66 Features](javascript:void(0);)

7.7

994

8.1

15

Monitoring & Listening

Influencer Identification

7.3

707

8.1(won by 0.8)

9

 (There is a greater than 0.5 difference between this product's rating and its competitors)

Social Measurement

8.1(won by default)

824

Not enough data

Brand Monitoring

8.2(won by default)

549

Not enough data

Keyword Tracking

8.3(won by default)

538

Not enough data

Trend Analysis

7.8(won by default)

505

Not enough data

Competitor Analysis

7.9(won by default)

486

Not enough data

Social Media Monitoring

Not enough data

Not enough data

Competitor Monitoring

Not enough data

Not enough data

Hashtag Tracking

Not enough data

Not enough data

Engagement Tracking

Not enough data

Not enough data

Activity Tracking

Not enough data

Not enough data

Influencer Tracking

Not enough data

Not enough data

Impact Measurement

Not enough data

Not enough data

Agentic AI - Social Media Listening Tools

Autonomous Task Execution

6.6(won by default)

85

Not enough data

Cross-system Integration

6.6(won by default)

90

Not enough data

Adaptive Learning

6.2(won by default)

84

Not enough data

Proactive Assistance

Feature Not Available

Not enough data

Decision Making

Feature Not Available

Not enough data

AI/Machine Learning

Not enough data

Not enough data

Third-Party Integration

Not enough data

Not enough data

Social Media Integration

Not enough data

Not enough data

Data Management & Analysis

Sentiment Analysis

6.9(won by default)

795

Not enough data

Social Reporting

8.0(won by default)

822

Not enough data

Alerts and Notifications

8.1(won by default)

493

Not enough data

Advanced Data Filtering

7.8(won by default)

486

Not enough data

Additional Functionality

Reporting/Analytics

9.7(won by default)

5

Not enough data

Negative Feedback Management

Not enough data

Not enough data

Dashboard

Not enough data

Not enough data

Audience Analytics

Not enough data

Not enough data

Multi-Account Management

Not enough data

Not enough data

API

Not enough data

Not enough data

Collaboration Tools

Not enough data

Not enough data

AI Copilot

Not enough data

Not enough data

Data Import/Export

Not enough data

Not enough data

Data Visualization

Not enough data

Not enough data

Audience Engagement

Not enough data

Not enough data

Content Publishing Options

Not enough data

Not enough data

Content Discovery

Not enough data

Not enough data

Generative AI

Not enough data

Not enough data

Performance Metrics

Not enough data

Not enough data

Natural Language Processing

Not enough data

Not enough data

Optical Character Recognition

Not enough data

Not enough data

Campaign Analytics

Not enough data

Not enough data

Multi-Language

Not enough data

Not enough data

Multi-Channel Data Collection

Not enough data

Not enough data

Audience Targeting

Not enough data

Not enough data

Commenting/Notes

Not enough data

Not enough data

Approval Process Control

Not enough data

Not enough data

Content Library

Not enough data

Not enough data

Reporting & Statistics

Not enough data

Not enough data

Social Promotion

Not enough data

Not enough data

Real-Time Analytics

Not enough data

Not enough data

Customer Engagement

Not enough data

Not enough data

Automated Publishing

Not enough data

Not enough data

Benchmarking

Not enough data

Not enough data

Boolean Search

Not enough data

Not enough data

Tagging

Not enough data

Not enough data

Visual Analytics

Not enough data

Not enough data

Access Controls/Permissions

Not enough data

Not enough data

Reputation Management

Not enough data

Not enough data

Social Listening

Not enough data

Not enough data

Social Advertising

Not enough data

Not enough data

Customizable Reports

Not enough data

Not enough data

Campaign Management

Not enough data

Not enough data

Content Management

Not enough data

Not enough data

Workflow Management

Not enough data

Not enough data

PR Analytics[Hide 2 FeaturesShow 2 Features](javascript:void(0);)

6.7

159

5.3

35

Generative AI

AI Text Generation

6.6(won by 1.4)

155

 (There is a greater than 0.5 difference between this product's rating and its competitors)

5.2

34

AI Text Summarization

6.7(won by 1.3)

154

 (There is a greater than 0.5 difference between this product's rating and its competitors)

5.4

31

Media and Influencer Targeting[Hide 16 FeaturesShow 16 Features](javascript:void(0);)

7.4

530

6.8

219

Database

Media Database

7.9

490

9.3(won by 1.4)

203

 (There is a greater than 0.5 difference between this product's rating and its competitors)

Contact/Campaign Management

7.9

416

8.5(won by 0.6)

142

 (There is a greater than 0.5 difference between this product's rating and its competitors)

Newsroom

8.0(won by default)

390

Feature Not Available

Outreach

Media Distribution

8.1

433

8.6(won by 0.5)

138

 (There is a greater than 0.5 difference between this product's rating and its competitors)

PR Planner

7.5

146

7.7(won by 0.2)

99

Social Media Services

7.7(won by 0.9)

349

 (There is a greater than 0.5 difference between this product's rating and its competitors)

6.8

86

Reporting

Monitoring

8.5(tied score)

486

8.5(tied score)

166

Response Desk

8.3

362

8.7(won by 0.4)

119

Impact Measurement

8.1(tied score)

413

8.1(tied score)

120

Agentic AI - Media and Influencer Targeting

Autonomous Task Execution

5.8(won by 2.3)

20

 (There is a greater than 0.5 difference between this product's rating and its competitors)

3.5

10

Cross-system Integration

6.0(won by 2.1)

19

 (There is a greater than 0.5 difference between this product's rating and its competitors)

3.9

11

Adaptive Learning

6.0(won by 1.5)

19

 (There is a greater than 0.5 difference between this product's rating and its competitors)

4.5

11

Natural Language Interaction

6.0(won by 2.0)

19

 (There is a greater than 0.5 difference between this product's rating and its competitors)

4.0

10

Proactive Assistance

6.0(won by 1.9)

19

 (There is a greater than 0.5 difference between this product's rating and its competitors)

4.1

11

User Rights/Roles

Version Control

7.7(tied score)

305

7.7(tied score)

85

Team Collaboration

8.0

327

8.6(won by 0.6)

110

 (There is a greater than 0.5 difference between this product's rating and its competitors)

Social Media Analytics[Hide 67 FeaturesShow 67 Features](javascript:void(0);)

7.6

659

Not enough data

Social Analytics

Competitor Analysis

7.8(won by default)

530

Not enough data

Follower Analysis

7.7(won by default)

514

Not enough data

Post Performance

8.0(won by default)

520

Not enough data

Paid Campaign Tracking

6.8(won by default)

376

Not enough data

Hashtag Analytics

7.5(won by default)

393

Not enough data

Sentiment Analysis

7.1(won by default)

427

Not enough data

Attribution

Feature Not Available

Not enough data

Lead Attribution

Not enough data

Not enough data

Real-Time Analytics

Not enough data

Not enough data

Visual Analytics

Not enough data

Not enough data

Reporting/Analytics

Not enough data

Not enough data

Campaign Analytics

Not enough data

Not enough data

Keyword Tracking

Not enough data

Not enough data

Influencer Tracking

Not enough data

Not enough data

Activity Tracking

Not enough data

Not enough data

Engagement Tracking

Not enough data

Not enough data

Trend Analysis

Not enough data

Not enough data

Reports & Dashboards

Report Customizability

7.7(won by default)

550

Not enough data

Report Exporting

8.0(won by default)

568

Not enough data

Scalability

7.9(won by default)

482

Not enough data

White Label

Feature Not Available

Not enough data

Customizable Reports

Not enough data

Not enough data

Agentic AI - Social Media Analytics

Autonomous Task Execution

Feature Not Available

Not enough data

Cross-system Integration

Feature Not Available

Not enough data

Adaptive Learning

Feature Not Available

Not enough data

Proactive Assistance

Feature Not Available

Not enough data

Decision Making

Feature Not Available

Not enough data

Social Media Integration

Not enough data

Not enough data

Third-Party Integrations

Not enough data

Not enough data

Additional Functionality

Generative AI

Not enough data

Not enough data

Benchmarking

Not enough data

Not enough data

Content Library

Not enough data

Not enough data

Charting

Not enough data

Not enough data

Dashboard

Not enough data

Not enough data

Multi-Channel Management

Not enough data

Not enough data

Dashboard Creation

Not enough data

Not enough data

AI Copilot

Not enough data

Not enough data

Automated Scheduling

Not enough data

Not enough data

Multi-Channel Data Collection

Not enough data

Not enough data

Activity Dashboard

Not enough data

Not enough data

Performance Metrics

Not enough data

Not enough data

Calendar Management

Not enough data

Not enough data

Commenting/Notes

Not enough data

Not enough data

Social Media Monitoring

Not enough data

Not enough data

Workflow Management

Not enough data

Not enough data

Post Scheduling

Not enough data

Not enough data

@mentions

Not enough data

Not enough data

Multi-Channel Marketing

Not enough data

Not enough data

Tagging

Not enough data

Not enough data

Data Import/Export

Not enough data

Not enough data

Data Visualization

Not enough data

Not enough data

Monitoring

Not enough data

Not enough data

Access Controls/Permissions

Not enough data

Not enough data

Competitor Monitoring

Not enough data

Not enough data

Search/Filter

Not enough data

Not enough data

Customizable Branding

Not enough data

Not enough data

Real-Time Data

Not enough data

Not enough data

Real-Time Monitoring

Not enough data

Not enough data

Social Promotion

Not enough data

Not enough data

Social Advertising

Not enough data

Not enough data

Content Management

Not enough data

Not enough data

Reporting & Statistics

Not enough data

Not enough data

Real-Time Reporting

Not enough data

Not enough data

Campaign Scheduling

Not enough data

Not enough data

Social Performance Management

Not enough data

Not enough data

Campaign Management

Not enough data

Not enough data

API

Not enough data

Not enough data

Press Release Distribution[Hide 10 FeaturesShow 10 Features](javascript:void(0);)

Not enough data

7.1

18

Content Creation

Press Release Creation

Not enough data

6.0(won by default)

5

Multimedia

Not enough data

6.4(won by default)

6

SEO

Not enough data

6.2(won by default)

7

Newsrooms

Not enough data

Feature Not Available

Agentic AI - Press Release Distribution

Natural Language Interaction

Not enough data

Not enough data

Proactive Assistance

Not enough data

Not enough data

Content Distribution

Distribution

Not enough data

8.7(won by default)

15

Contact List

Not enough data

9.2(won by default)

14

Social Sharing

Not enough data

5.0(won by default)

5

Analytics

Not enough data

8.2(won by default)

10

PR CRM[Hide 44 FeaturesShow 44 Features](javascript:void(0);)

Not enough data

8.8

83

Contact Management

Media Database

Not enough data

9.3(won by default)

78

Record Management

Not enough data

8.7(won by default)

52

Relationship Management

Not enough data

9.0(won by default)

57

Segmentation

Not enough data

9.2(won by default)

46

Digital Asset Management

Not enough data

Not enough data

User Management

Not enough data

Not enough data

Calendar Management

Not enough data

Not enough data

Direct Mail Management

Not enough data

Not enough data

Contact Management

Not enough data

Not enough data

PR Management

Communications

Not enough data

9.0(won by default)

55

Campaign Management

Not enough data

9.0(won by default)

49

Engagement Tracking

Not enough data

8.3(won by default)

45

PR Analytics

Not enough data

8.3(won by default)

55

Communication Management

Not enough data

Not enough data

Clippings Management

Not enough data

Not enough data

Activity Tracking

Not enough data

Not enough data

Agentic AI - Regulatory Change Management

Autonomous Task Execution

Not enough data

Not enough data

Multi-step Planning

Not enough data

Not enough data

Cross-system Integration

Not enough data

Not enough data

Natural Language Interaction

Not enough data

Not enough data

Proactive Assistance

Not enough data

Not enough data

Campaign Planning

Not enough data

Not enough data

Workflow Automation

Pitching

Not enough data

8.8(won by default)

63

Campaign Scheduling

Not enough data

8.9(won by default)

47

Follow-ups

Not enough data

8.5(won by default)

55

Lead Scoring

Not enough data

Feature Not Available

Additional Functionality

Multi-Channel Marketing

Not enough data

Not enough data

Approval Process Control

Not enough data

Not enough data

Reporting & Statistics

Not enough data

Not enough data

Data Visualization

Not enough data

Not enough data

Real-Time Data

Not enough data

Not enough data

Content Library

Not enough data

Not enough data

Press Release Builder

Not enough data

Not enough data

API

Not enough data

Not enough data

Monitoring

Not enough data

Not enough data

Multi-Channel Distribution

Not enough data

Not enough data

Data Import/Export

Not enough data

Not enough data

Press Monitoring

Not enough data

Not enough data

Email Distribution

Not enough data

Not enough data

Social Media Monitoring

Not enough data

Not enough data

Search/Filter

Not enough data

Not enough data

Media Monitoring

Not enough data

Not enough data

Auto Update

Not enough data

Not enough data

AI Copilot

Not enough data

Not enough data

Social Media Management[Hide 56 FeaturesShow 56 Features](javascript:void(0);)

7.3

312

Not enough data

Content & Collaboration

Content Calendar

8.1(won by default)

239

Not enough data

Content Library

7.3(won by default)

211

Not enough data

Shared Inbox

7.3(won by default)

203

Not enough data

Approval Workflows

7.5(won by default)

204

Not enough data

Users and Permissions

8.0(won by default)

229

Not enough data

Content Creation

7.6(won by default)

211

Not enough data

Image Library

Not enough data

Not enough data

Social Management

Social Analytics

8.3(won by default)

285

Not enough data

Social Publishing

7.9(won by default)

273

Not enough data

Campaign Optimization

7.4(won by default)

237

Not enough data

Multi-Account Management

7.9(won by default)

277

Not enough data

Social Ads

6.5(won by default)

208

Not enough data

Campaign Planning

7.1(won by default)

208

Not enough data

Hashtag Capabilites

7.3(won by default)

100

Not enough data

Multi-Campaign

Not enough data

Not enough data

Customer Engagement

Not enough data

Not enough data

Automated Publishing

Not enough data

Not enough data

Real-Time Analytics

Not enough data

Not enough data

Agentic AI - Social Media Management

Autonomous Task Execution

5.8(won by default)

24

Not enough data

Multi-step Planning

6.0(won by default)

24

Not enough data

Decision Making

6.2(won by default)

23

Not enough data

Cross-system Integration

Feature Not Available

Not enough data

Adaptive Learning

Feature Not Available

Not enough data

Natural Language Interaction

Feature Not Available

Not enough data

Proactive Assistance

Feature Not Available

Not enough data

Social Media Integration

Not enough data

Not enough data

Third-Party Integrations

Not enough data

Not enough data

Additional Functionality

Customizable Reports

Not enough data

Not enough data

Campaign Management

Not enough data

Not enough data

Customizable Branding

Not enough data

Not enough data

Social Advertising

Not enough data

Not enough data

Filtering

Not enough data

Not enough data

Approval Process Control

Not enough data

Not enough data

Keyword Tracking

Not enough data

Not enough data

Tagging

Not enough data

Not enough data

Activity Dashboard

Not enough data

Not enough data

Calendar Management

Not enough data

Not enough data

Workflow Management

Not enough data

Not enough data

Post Scheduling

Not enough data

Not enough data

Alerts/Notifications

Not enough data

Not enough data

Trend Analysis

Not enough data

Not enough data

API

Not enough data

Not enough data

Data Visualization

Not enough data

Not enough data

Sentiment Analysis

Not enough data

Not enough data

AI Copilot

Not enough data

Not enough data

Social Promotion

Not enough data

Not enough data

@mentions

Not enough data

Not enough data

Social Media Monitoring

Not enough data

Not enough data

Generative AI

Not enough data

Not enough data

Engagement Tracking

Not enough data

Not enough data

Collaboration Tools

Not enough data

Not enough data

Brand Tracking

Not enough data

Not enough data

Drag & Drop

Not enough data

Not enough data

Commenting/Notes

Not enough data

Not enough data

Content Management

Not enough data

Not enough data

Template Management

Not enough data

Not enough data

Audience Intelligence Platforms[Hide 15 FeaturesShow 15 Features](javascript:void(0);)

7.7

53

Not enough data

Audiences

Audience Insights

8.0(won by default)

46

Not enough data

Influencer Identification

7.3(won by default)

44

Not enough data

Buyer Personas

7.0(won by default)

42

Not enough data

Segmentation

7.4(won by default)

42

Not enough data

Data Analysis

Network Analysis

7.5(won by default)

42

Not enough data

Dashboards

8.2(won by default)

47

Not enough data

Visualizations

8.1(won by default)

43

Not enough data

Advanced Filtering

8.0(won by default)

45

Not enough data

Administration

Data Exporting

7.9(won by default)

44

Not enough data

Marketing Integrations

Feature Not Available

Not enough data

Ad Integrations

Feature Not Available

Not enough data

Agentic AI - Audience Intelligence Platforms

Autonomous Task Execution

Feature Not Available

Not enough data

Cross-system Integration

Feature Not Available

Not enough data

Adaptive Learning

Feature Not Available

Not enough data

Proactive Assistance

Feature Not Available

Not enough data

Influencer Marketing Platforms[Hide 70 FeaturesShow 70 Features](javascript:void(0);)

7.2

222

Not enough data

Influencer Marketing

Influencer Recruitment

7.8(won by default)

206

Not enough data

Influencer Scoring

7.8(won by default)

206

Not enough data

Audience Analysis

8.0(won by default)

211

Not enough data

Influencer Segmentation

7.7(won by default)

199

Not enough data

Influencer Collaboration

7.4(won by default)

197

Not enough data

User-Generated Content (UGC) Management

6.9(won by default)

162

Not enough data

Content Approval

7.4(won by default)

170

Not enough data

Campaign Analytics

8.0(won by default)

199

Not enough data

Reporting and Dashboards

7.9(won by default)

200

Not enough data

Data Importing and Exporting Tools

7.7(won by default)

185

Not enough data

Influencer Compensation

6.7(won by default)

148

Not enough data

Social Commerce

6.7(won by default)

135

Not enough data

E-Commerce Integration

6.3(won by default)

115

Not enough data

Influencer Whitelisting

Feature Not Available

Not enough data

Trend Analysis

Not enough data

Not enough data

Real-Time Analytics

Not enough data

Not enough data

Multi-Campaign

Not enough data

Not enough data

Demographic Data

Not enough data

Not enough data

Social Media Integration

Not enough data

Not enough data

Campaign Segmentation

Not enough data

Not enough data

Communication Management

Not enough data

Not enough data

Influencer Relationship Management

Not enough data

Not enough data

Social Performance Management

Not enough data

Not enough data

Campaign Management

Not enough data

Not enough data

Multi-Channel Management

Not enough data

Not enough data

Contact Management

Not enough data

Not enough data

Content Management

Not enough data

Not enough data

Rewards Management

Not enough data

Not enough data

Workflow Management

Not enough data

Not enough data

Activity Dashboard

Not enough data

Not enough data

Agentic AI - Influencer Marketing Platforms

Cross-system Integration

5.5(won by default)

7

Not enough data

Proactive Assistance

6.0(won by default)

7

Not enough data

Autonomous Task Execution

Feature Not Available

Not enough data

Multi-step Planning

Feature Not Available

Not enough data

Adaptive Learning

Feature Not Available

Not enough data

Decision Making

Feature Not Available

Not enough data

Third-Party Integrations

Not enough data

Not enough data

Campaign Planning

Not enough data

Not enough data

Additional Functionality

Data Visualization

Not enough data

Not enough data

Keyword Tracking

Not enough data

Not enough data

Search/Filter

Not enough data

Not enough data

Social Advertising

Not enough data

Not enough data

Influencer Tracking

Not enough data

Not enough data

Social Promotion

Not enough data

Not enough data

Conversion Tracking

Not enough data

Not enough data

Payment Tracking

Not enough data

Not enough data

Customizable Reports

Not enough data

Not enough data

Email Marketing

Not enough data

Not enough data

Approval Process Control

Not enough data

Not enough data

Alerts/Notifications

Not enough data

Not enough data

Performance Metrics

Not enough data

Not enough data

Data Import/Export

Not enough data

Not enough data

Campaign Scheduling

Not enough data

Not enough data

Engagement Tracking

Not enough data

Not enough data

Monitoring

Not enough data

Not enough data

Contact Database

Not enough data

Not enough data

Influencer Discovery

Not enough data

Not enough data

Multi-Channel Marketing

Not enough data

Not enough data

Social Media Monitoring

Not enough data

Not enough data

Activity Tracking

Not enough data

Not enough data

Customizable Branding

Not enough data

Not enough data

ROI Tracking

Not enough data

Not enough data

AI Copilot

Not enough data

Not enough data

Reporting & Statistics

Not enough data

Not enough data

CRM

Not enough data

Not enough data

Faceted Search/Filter

Not enough data

Not enough data

Categorization/Grouping

Not enough data

Not enough data

Filtering

Not enough data

Not enough data

Generative AI

Not enough data

Not enough data

API

Not enough data

Not enough data

Answer Engine Optimization (AEO)[Hide 10 FeaturesShow 10 Features](javascript:void(0);)

Not enough data

7.8

9

AI Visibility & Tracking

AI Mention Tracking

Not enough data

Not enough data

AI Search Ranking Insights

Not enough data

Not enough data

Sentiment & Brand Analysis

AI Sentiment Monitoring

Not enough data

Not enough data

AI Hallucination Detection

Not enough data

Not enough data

Competitive Benchmarking

Industry AI Sentiment Benchmarking

Not enough data

Not enough data

Competitor AI Presence Comparison

Not enough data

Not enough data

AI Content Optimization

Semantic Optimization for AI Models

Feature Not Available

Not enough data

AI-Driven Content Recommendations

Not enough data

Not enough data

Reporting & Alerts

AI Visibility Reporting

Not enough data

7.8(won by default)

6

Real-Time AI Mention Alerts

Feature Not Available

Not enough data

Show 2 feature categories with incomplete data

Artificial Intelligence[Hide 37 FeaturesShow 37 Features](javascript:void(0);)

Not enough data

Not enough data

Additional Functionality

Tagging

Not enough data

Not enough data

Natural Language Processing

Not enough data

Not enough data

Data Extraction

Not enough data

Not enough data

Multi-Language

Not enough data

Not enough data

Predictive Analytics

Not enough data

Not enough data

Drag & Drop

Not enough data

Not enough data

Speech Recognition

Not enough data

Not enough data

Reporting/Analytics

Not enough data

Not enough data

Data Storage Management

Not enough data

Not enough data

Virtual Personal Assistant (VPA)

Not enough data

Not enough data

AI Copilot

Not enough data

Not enough data

Customer Segmentation

Not enough data

Not enough data

Collaboration Tools

Not enough data

Not enough data

Data Import/Export

Not enough data

Not enough data

Generative AI

Not enough data

Not enough data

For eCommerce

Not enough data

Not enough data

Role-Based Permissions

Not enough data

Not enough data

Customizable Branding

Not enough data

Not enough data

Search/Filter

Not enough data

Not enough data

Monitoring

Not enough data

Not enough data

Document Management

Not enough data

Not enough data

API

Not enough data

Not enough data

Data Visualization

Not enough data

Not enough data

Trend Analysis

Not enough data

Not enough data

Machine Learning

Not enough data

Not enough data

Access Controls/Permissions

Not enough data

Not enough data

Alerts/Escalation

Not enough data

Not enough data

Performance Metrics

Not enough data

Not enough data

Real-Time Data

Not enough data

Not enough data

Third-Party Integrations

Not enough data

Not enough data

Mobile App

Not enough data

Not enough data

Multiple Data Sources

Not enough data

Not enough data

For Sales Teams/Organizations

Not enough data

Not enough data

Sentiment Analysis

Not enough data

Not enough data

Activity Dashboard

Not enough data

Not enough data

Chatbot

Not enough data

Not enough data

Workflow Automation

Not enough data

Not enough data

Social Media Marketing[Hide 42 FeaturesShow 42 Features](javascript:void(0);)

Not enough data

Not enough data

Additional Functionality

Customer Segmentation

Not enough data

Not enough data

Conversion Tracking

Not enough data

Not enough data

Post Scheduling

Not enough data

Not enough data

Automated Scheduling

Not enough data

Not enough data

Content Management

Not enough data

Not enough data

Campaign Planning

Not enough data

Not enough data

Content Library

Not enough data

Not enough data

Multi-Channel Management

Not enough data

Not enough data

Campaign Management

Not enough data

Not enough data

Trend Analysis

Not enough data

Not enough data

Drag & Drop

Not enough data

Not enough data

Activity Dashboard

Not enough data

Not enough data

Customizable Reports

Not enough data

Not enough data

Multi-Channel Marketing

Not enough data

Not enough data

Social Promotion

Not enough data

Not enough data

Data Import/Export

Not enough data

Not enough data

Contact Management

Not enough data

Not enough data

Social Media Monitoring

Not enough data

Not enough data

A/B Testing

Not enough data

Not enough data

Generative AI

Not enough data

Not enough data

Customizable Branding

Not enough data

Not enough data

Email Marketing

Not enough data

Not enough data

Automated Publishing

Not enough data

Not enough data

Image Library

Not enough data

Not enough data

AI Copilot

Not enough data

Not enough data

Tagging

Not enough data

Not enough data

Campaign Analytics

Not enough data

Not enough data

Reporting/Analytics

Not enough data

Not enough data

Keyword Filtering

Not enough data

Not enough data

Customizable Templates

Not enough data

Not enough data

Real-Time Data

Not enough data

Not enough data

Workflow Management

Not enough data

Not enough data

Calendar Management

Not enough data

Not enough data

Data Visualization

Not enough data

Not enough data

Multi-Campaign

Not enough data

Not enough data

Social Media Integration

Not enough data

Not enough data

Multi-Account Management

Not enough data

Not enough data

Commenting/Notes

Not enough data

Not enough data

Engagement Tracking

Not enough data

Not enough data

Third-Party Integrations

Not enough data

Not enough data

Performance Metrics

Not enough data

Not enough data

Click Tracking

Not enough data

Not enough data

## Meltwater vs. Muck Rack: Which Is Best for You?

Generated using AI

Last updated October 01, 2026, based on 3,168 verified G2 reviews.

 ![Meltwater](https://images.g2crowd.com/uploads/product/image/large_detail/large_detail_46e0d2ba3ffe5aba83a48e060dfdfe5f/meltwater.png "Meltwater")

### Choose Meltwater if…

- You need a **cost-effective wire distribution service** integrated with your media monitoring.
- You want **AI-driven insights** that connect PR, social, and campaign data in one platform.
- You require **centralized social listening and influencer management** to streamline marketing tasks.
- You want **real-time insights and benchmarking** for your brand and competitors in one tool.
- You prefer a platform with **responsive support and fast issue resolution** for your team.

Show more

 ![Muck Rack](https://images.g2crowd.com/uploads/product/image/large_detail/large_detail_7eda2cb9bcdab64bf87a86a37f8a3560/muck-rack.jpg "Muck Rack")

### Choose Muck Rack if…

- You need **a comprehensive journalist contact database** for media outreach and placements.
- You want **easy media list building and personalized pitching** to streamline PR workflows.
- You require **detailed media outlet and contact insights** with an easy-to-navigate interface.
- You want **quick coverage reporting and export options** to save time on client deliverables.
- You need **top customer service** to support your PR analytics and AI usage.

Show more

User Insights

Reviewers' Company Size

[![Meltwater](https://images.g2crowd.com/uploads/product/hd_favicon/1520621978/meltwater.svg "Meltwater")](https://www.g2.com/products/meltwater/reviews)

Meltwater

Small-Business(50 or fewer emp.)

41.3%

Mid-Market(51-1000 emp.)

38.0%

Enterprise(\> 1000 emp.)

20.6%

[![Muck Rack](https://images.g2crowd.com/uploads/product/hd_favicon/d8da081f32df98b70340b5607b684c17/muck-rack.svg "Muck Rack")](https://www.g2.com/products/muck-rack/reviews)

Muck Rack

Small-Business(50 or fewer emp.)

57.0%

Mid-Market(51-1000 emp.)

30.0%

Enterprise(\> 1000 emp.)

13.0%

Small-Business

(50 or fewer emp.)

41.3%

57.0%

Mid-Market

(51-1000 emp.)

38.0%

30.0%

Enterprise

(\> 1000 emp.)

20.6%

13.0%

Reviewers' Industry

[![Meltwater](https://images.g2crowd.com/uploads/product/hd_favicon/1520621978/meltwater.svg "Meltwater")](https://www.g2.com/products/meltwater/reviews)
Meltwater

Marketing and Advertising

15.2%

Public Relations and Communications

14.7%

Non-Profit Organization Management

6.9%

Higher Education

5.4%

Information Technology and Services

3.2%

Other

54.6%

[![Muck Rack](https://images.g2crowd.com/uploads/product/hd_favicon/d8da081f32df98b70340b5607b684c17/muck-rack.svg "Muck Rack")](https://www.g2.com/products/muck-rack/reviews)
Muck Rack

Public Relations and Communications

49.0%

Marketing and Advertising

5.6%

Non-Profit Organization Management

4.3%

Entertainment

3.8%

Information Technology and Services

3.6%

Other

33.8%

FAQs

## Meltwater vs Muck Rack FAQs

Generated using AI

Last updated: August 14, 2026

### What is the difference between Meltwater vs Muck Rack?

Muck Rack stands out for higher reviewer satisfaction, especially in support and ease of setup, while Meltwater is noted for its comprehensive feature set and analytics.

| [Meltwater](https://www.g2.com/products/meltwater/reviews) | [Muck Rack](https://www.g2.com/products/muck-rack/reviews) |
| --- | --- |
| 4.1/5 (2669 reviews) | 4.5/5 (500 reviews) |
| Mid-Market | Small-Business |
| 7.9 | 8.9 |
| 8.6 | 9.1 |
| Comprehensive features and analytics (156 all-time mentions) | User-friendly and reliable media database |

### How do the pricing models of Meltwater and Muck Rack compare?

Muck Rack is rated as the stronger value, with higher reviewer satisfaction on price and cost-related dimensions.

- **Meltwater:** In recent reviews, several reviewers cite Meltwater as expensive for smaller businesses, with some noting that add-ons inflate the price and certain features are only available in higher-tier plans.
- **Muck Rack:** Reviewers describe Muck Rack as expensive but generally express higher satisfaction with its value, especially for small-business use cases.
- **Switching reasons:** Recent reviewers mention switching from Meltwater to Muck Rack due to pricing flexibility and more favorable cost-to-value for small teams.

### What are the best alternatives to Meltwater and Muck Rack?

The top 3 alternatives to Meltwater and Muck Rack are Agility PR Solutions, Onclusive, and Semrush.

| Product | G2 Rating (reviews) | Largest Segment | Pricing Insight | Top Reviewer-Cited Strength |
| --- | --- | --- | --- | --- |
| [Meltwater](https://www.g2.com/products/meltwater/reviews) | 4.1/5 (2669) | Mid-Market | Expensive for smaller businesses, add-ons increase cost | Comprehensive features and analytics |
| [Muck Rack](https://www.g2.com/products/muck-rack/reviews) | 4.5/5 (500) | Small-Business | Expensive but higher value satisfaction for small teams | User-friendly, reliable media database |
| [Agility PR Solutions](https://www.g2.com/products/agility-pr-solutions/reviews) | 4.1/5 (408) | Small-Business | — | Ease of use and targeted media outreach |
| [Onclusive](https://www.g2.com/products/onclusive/reviews) | 4.3/5 (207) | Mid-Market | — | Comprehensive media monitoring |
| [Semrush](https://www.g2.com/products/semrush/reviews) | 4.4/5 (4026) | Small-Business | — | Robust analytics and SEO tools |

### Which Social Media Listening Tools features should I prioritize when comparing Meltwater and Muck Rack?

Buyers should prioritize monitoring capabilities, ease of use, analytics and reporting, integrations, and support quality when comparing Meltwater and Muck Rack.

- **Monitoring:** Monitoring is the most frequently mentioned feature for both products, with Meltwater receiving 156 all-time mentions for features and analytics, and Muck Rack praised for reliable media coverage tracking in recent reviews.
- **Ease of Use:** Meltwater has 190 all-time mentions for ease of use, while Muck Rack scores 8.8 on Ease of Use, indicating higher reviewer satisfaction.
- **Analytics and Reporting:** Meltwater is cited for analytics in 87 all-time mentions; Muck Rack is noted for accurate and customizable coverage reports in recent reviews.
- **Integrations:** Meltwater is mentioned in 193 reviews for Klear integration and 11 for Slack; Muck Rack is cited for Slack integration in recent reviews.
- **Support Quality:** Meltwater scores 8.6 and Muck Rack 9.1 on Quality of Support, with reviewers highlighting responsive support for both.

### What are the pros and cons of Meltwater vs Muck Rack?

Meltwater's headline strength is its comprehensive analytics and feature set, while Muck Rack is most valued for its user-friendly interface and reliable media database.

- **Meltwater strengths:** Comprehensive features (156 all-time mentions), analytics (87), detailed information (89), and ease of use (190).
- **Meltwater trade-offs:** Reviewers note information overload (21), limited features (55), filtering issues (30), and higher cost for smaller businesses.
- **Muck Rack strengths:** In recent reviews, Muck Rack is praised for its intuitive interface, up-to-date media database, and efficient media list building.
- **Muck Rack trade-offs:** Reviewers mention high pricing, occasional outdated contact information, and some limitations in niche or international media coverage.

### Is Meltwater or Muck Rack better for small businesses?

Muck Rack is the better fit for small businesses, with a higher proportion of small-business reviewers and stronger satisfaction scores in that segment.

- **Meltwater:** Largest reviewer segment is Mid-Market; small-business reviewers often cite high cost and complexity as challenges.
- **Muck Rack:** Largest reviewer segment is Small-Business; reviewers highlight ease of use, quick setup, and strong value for smaller teams.

### Which Social Media Listening Tools platform has better integrations?

Meltwater is favored for integrations, with more reviewer-cited integrations and higher all-time mention counts.

- **Meltwater:** KLEAR integration is cited in 193 reviews, and Slack integration in 11 reviews.
- **Muck Rack:** Slack integration is mentioned in recent reviews.

### How do Meltwater and Muck Rack compare on customer support?

Muck Rack leads Meltwater on Quality of Support by a material margin of 0.5 points (9.1 vs 8.6).

- **Meltwater:** Reviewers frequently describe support as responsive and helpful, with 156 all-time mentions for helpfulness and multiple recent reviews citing quick resolutions.
- **Muck Rack:** Reviewers consistently praise Muck Rack's customer service for being quick, responsive, and willing to troubleshoot, with a 9.1 Quality of Support score.

### Which is easier to implement, Meltwater or Muck Rack?

Muck Rack is easier to implement, with a 1-point higher Ease of Setup score (8.9 vs 7.9).

- **Meltwater:** Reviewers describe setup as sometimes complex, with a learning curve for advanced features and Boolean queries, but onboarding support is often cited as helpful.
- **Muck Rack:** Reviewers highlight quick and simple setup, intuitive onboarding, and minimal training required for new users.

### Which product has better Monitoring?

Muck Rack is rated higher for Monitoring, with reviewers citing reliable coverage tracking and a higher overall satisfaction score.

- **Meltwater:** Monitoring and analytics are cited in 156 and 87 all-time mentions respectively, with reviewers noting comprehensive tracking but occasional information overload and filtering challenges.
- **Muck Rack:** Monitoring is frequently praised in recent reviews for accuracy and ease of use, and the product holds a higher G2 rating (4.5/5) and Meets Requirements score (8.8).

Alternatives

**Meltwater Alternatives**

 ![Onclusive](https://images.g2crowd.com/uploads/product/hd_favicon/d52cd01950ff1a43eaf4f9e4605a994b/onclusive.svg "Onclusive")

[
Onclusive
](/products/onclusive/reviews)

 ![Semrush](https://images.g2crowd.com/uploads/product/hd_favicon/e6c872117633137a9a91ffa14ee3ce41/semrush%282%29.svg "Semrush")

[
Semrush
](/products/semrush/reviews)

 ![CisionOne](https://images.g2crowd.com/uploads/product/hd_favicon/b4ca5ad21171e3bb86489ac76b227c9b/cisionone.svg "CisionOne")

[
CisionOne
](/products/cisionone/reviews)

 ![Emplifi](https://images.g2crowd.com/uploads/product/hd_favicon/4f86515775ff9a64288ec74a5d6fecc9/emplifi-emplifi.svg "Emplifi")

[
Emplifi
](/products/emplifi-emplifi/reviews)

**Muck Rack Alternatives**

 ![Agility PR Solutions](https://images.g2crowd.com/uploads/product/hd_favicon/083df72d2eed04c202b2830397dffbc6/agility-pr-solutions.svg "Agility PR Solutions")

[
Agility PR Solutions
](/products/agility-pr-solutions/reviews)

 ![CisionOne](https://images.g2crowd.com/uploads/product/hd_favicon/b4ca5ad21171e3bb86489ac76b227c9b/cisionone.svg "CisionOne")

[
CisionOne
](/products/cisionone/reviews)

 ![Prowly](https://images.g2crowd.com/uploads/product/hd_favicon/cd93f46bf16fc443ff8cc018bb04228c/prowly.svg "Prowly")

[
Prowly
](/products/prowly/reviews)

 ![Critical Mention](https://images.g2crowd.com/uploads/product/hd_favicon/29474cb095d4aa1b167df55ac04d3c90/critical-mention.svg "Critical Mention")

[
Critical Mention
](/products/critical-mention/reviews)