# Meltwater vs Monitoring Alerts Comparison - What are their main differences? 

At a Glance

Star Rating

**Meltwater** [

4.1/5(2,668)

](https://www.g2.com/products/meltwater/reviews#reviews)

**Monitoring Alerts** [

4.2/5(13)

](https://www.g2.com/products/monitoring-alerts/reviews#reviews)

Market Segments

**Meltwater**
Small-Business (41.4% of reviews)

**Monitoring Alerts**
Small-Business (46.2% of reviews)

Pros & Cons

**Meltwater**
[
Ease of Use (190)
](https://www.g2.com/products/meltwater/reviews?filters%5Bsentiment_snippet%5D=1876445&qs=pros-and-cons#reviews)[
Features (156)
](https://www.g2.com/products/meltwater/reviews?filters%5Bsentiment_snippet%5D=1875928&qs=pros-and-cons#reviews)[
Improvement Needed (90)
](https://www.g2.com/products/meltwater/reviews?filters%5Bsentiment_snippet%5D=1872226&qs=pros-and-cons#reviews)[
Learning Curve (63)
](https://www.g2.com/products/meltwater/reviews?filters%5Bsentiment_snippet%5D=1873163&qs=pros-and-cons#reviews)

**Monitoring Alerts**
Not enough data

Entry-Level Pricing

**Meltwater**
No pricing available

**Monitoring Alerts**
No pricing available

Summary

AI Generated Summary

AI-generated. Powered by real user reviews.

- **G2 reviewers report** that Meltwater excels in overall user satisfaction, boasting a significantly higher G2 Score compared to Monitoring Alerts. Users appreciate features like the new AI tool, which enhances self-sufficiency and simplifies content discovery for newsletters and social media posts.
- **Users say** that Meltwater's ability to monitor media coverage, especially in specific regions like Canada, is a standout feature. This capability allows users to stay informed about client mentions and competitor news, making it a valuable tool for PR professionals.
- **Reviewers mention** that Monitoring Alerts provides a modernized experience, particularly in its ability to track industry updates using specific metatags and keywords. This feature helps users avoid missing important placements that might be overlooked through traditional search engines.
- **According to verified reviews** , Meltwater's quality of support is highly rated, with users noting the responsiveness and helpfulness of the support team. In contrast, Monitoring Alerts faces challenges in this area, with users expressing concerns about the quality of support they receive.
- **Users highlight** that Meltwater's implementation process is quick and intuitive, making it easier for teams to get started. On the other hand, Monitoring Alerts, while appreciated for its monitoring capabilities, may not offer the same level of ease in setup and onboarding.
- **Reviewers appreciate** that both products cater to small businesses, but Meltwater's extensive user base and higher total number of reviews suggest a more robust and reliable platform. Users find that Meltwater's features are more comprehensive, providing a better overall experience for daily media monitoring needs.

Pricing

Entry-Level Pricing

**Meltwater**

Meltwater
No pricing available

**Monitoring Alerts**

Monitoring Alerts
No pricing available

Free Trial

**Meltwater**

Meltwater
No trial information available

**Monitoring Alerts**

Monitoring Alerts
No trial information available

Ratings

Meets Requirements

7.9

2,182

8.3

10

Ease of Use

7.9

2,288

8.2

10

Ease of Setup

7.9

1,256

7.8

6

Ease of Admin

8.1

940

8.1

6

Quality of Support

8.6

2,105

7.6

9

Has the product been a good partner in doing business?

8.4

946

Not enough data

Product Direction (% positive)

8.0

2,156

7.7

10

Features by Category

Artificial Intelligence[Hide 37 FeaturesShow 37 Features](javascript:void(0);)

Not enough data

Not enough data

Additional Functionality

Tagging

Not enough data

Not enough data

Natural Language Processing

Not enough data

Not enough data

Data Extraction

Not enough data

Not enough data

Multi-Language

Not enough data

Not enough data

Predictive Analytics

Not enough data

Not enough data

Drag & Drop

Not enough data

Not enough data

Speech Recognition

Not enough data

Not enough data

Reporting/Analytics

Not enough data

Not enough data

Data Storage Management

Not enough data

Not enough data

Virtual Personal Assistant (VPA)

Not enough data

Not enough data

AI Copilot

Not enough data

Not enough data

Customer Segmentation

Not enough data

Not enough data

Collaboration Tools

Not enough data

Not enough data

Data Import/Export

Not enough data

Not enough data

Generative AI

Not enough data

Not enough data

For eCommerce

Not enough data

Not enough data

Role-Based Permissions

Not enough data

Not enough data

Customizable Branding

Not enough data

Not enough data

Search/Filter

Not enough data

Not enough data

Monitoring

Not enough data

Not enough data

Document Management

Not enough data

Not enough data

API

Not enough data

Not enough data

Data Visualization

Not enough data

Not enough data

Trend Analysis

Not enough data

Not enough data

Machine Learning

Not enough data

Not enough data

Access Controls/Permissions

Not enough data

Not enough data

Alerts/Escalation

Not enough data

Not enough data

Performance Metrics

Not enough data

Not enough data

Real-Time Data

Not enough data

Not enough data

Third-Party Integrations

Not enough data

Not enough data

Mobile App

Not enough data

Not enough data

Multiple Data Sources

Not enough data

Not enough data

For Sales Teams/Organizations

Not enough data

Not enough data

Sentiment Analysis

Not enough data

Not enough data

Activity Dashboard

Not enough data

Not enough data

Chatbot

Not enough data

Not enough data

Workflow Automation

Not enough data

Not enough data

Social Media Marketing[Hide 42 FeaturesShow 42 Features](javascript:void(0);)

Not enough data

Not enough data

Additional Functionality

Customer Segmentation

Not enough data

Not enough data

Conversion Tracking

Not enough data

Not enough data

Post Scheduling

Not enough data

Not enough data

Automated Scheduling

Not enough data

Not enough data

Content Management

Not enough data

Not enough data

Campaign Planning

Not enough data

Not enough data

Content Library

Not enough data

Not enough data

Multi-Channel Management

Not enough data

Not enough data

Campaign Management

Not enough data

Not enough data

Trend Analysis

Not enough data

Not enough data

Drag & Drop

Not enough data

Not enough data

Activity Dashboard

Not enough data

Not enough data

Customizable Reports

Not enough data

Not enough data

Multi-Channel Marketing

Not enough data

Not enough data

Social Promotion

Not enough data

Not enough data

Data Import/Export

Not enough data

Not enough data

Contact Management

Not enough data

Not enough data

Social Media Monitoring

Not enough data

Not enough data

A/B Testing

Not enough data

Not enough data

Generative AI

Not enough data

Not enough data

Customizable Branding

Not enough data

Not enough data

Email Marketing

Not enough data

Not enough data

Automated Publishing

Not enough data

Not enough data

Image Library

Not enough data

Not enough data

AI Copilot

Not enough data

Not enough data

Tagging

Not enough data

Not enough data

Campaign Analytics

Not enough data

Not enough data

Reporting/Analytics

Not enough data

Not enough data

Keyword Filtering

Not enough data

Not enough data

Customizable Templates

Not enough data

Not enough data

Real-Time Data

Not enough data

Not enough data

Workflow Management

Not enough data

Not enough data

Calendar Management

Not enough data

Not enough data

Data Visualization

Not enough data

Not enough data

Multi-Campaign

Not enough data

Not enough data

Social Media Integration

Not enough data

Not enough data

Multi-Account Management

Not enough data

Not enough data

Commenting/Notes

Not enough data

Not enough data

Engagement Tracking

Not enough data

Not enough data

Third-Party Integrations

Not enough data

Not enough data

Performance Metrics

Not enough data

Not enough data

Click Tracking

Not enough data

Not enough data

Social Media Analytics[Hide 67 FeaturesShow 67 Features](javascript:void(0);)

7.6

659

Not enough data

Social Analytics

Competitor Analysis

7.8(won by default)

530

Not enough data

Follower Analysis

7.7(won by default)

514

Not enough data

Post Performance

8.0(won by default)

520

Not enough data

Paid Campaign Tracking

6.8(won by default)

376

Not enough data

Attribution

Feature Not Available

Not enough data

Hashtag Analytics

7.5(won by default)

393

Not enough data

Sentiment Analysis

7.1(won by default)

427

Not enough data

Lead Attribution

Not enough data

Not enough data

Real-Time Analytics

Not enough data

Not enough data

Visual Analytics

Not enough data

Not enough data

Reporting/Analytics

Not enough data

Not enough data

Campaign Analytics

Not enough data

Not enough data

Keyword Tracking

Not enough data

Not enough data

Influencer Tracking

Not enough data

Not enough data

Activity Tracking

Not enough data

Not enough data

Engagement Tracking

Not enough data

Not enough data

Trend Analysis

Not enough data

Not enough data

Reports & Dashboards

Report Customizability

7.7(won by default)

550

Not enough data

Report Exporting

8.0(won by default)

568

Not enough data

Scalability

7.9(won by default)

482

Not enough data

White Label

Feature Not Available

Not enough data

Customizable Reports

Not enough data

Not enough data

Agentic AI - Social Media Analytics

Autonomous Task Execution

Feature Not Available

Not enough data

Cross-system Integration

Feature Not Available

Not enough data

Adaptive Learning

Feature Not Available

Not enough data

Proactive Assistance

Feature Not Available

Not enough data

Decision Making

Feature Not Available

Not enough data

Social Media Integration

Not enough data

Not enough data

Third-Party Integrations

Not enough data

Not enough data

Additional Functionality

Generative AI

Not enough data

Not enough data

Benchmarking

Not enough data

Not enough data

Content Library

Not enough data

Not enough data

Charting

Not enough data

Not enough data

Dashboard

Not enough data

Not enough data

Multi-Channel Management

Not enough data

Not enough data

Dashboard Creation

Not enough data

Not enough data

AI Copilot

Not enough data

Not enough data

Automated Scheduling

Not enough data

Not enough data

Multi-Channel Data Collection

Not enough data

Not enough data

Activity Dashboard

Not enough data

Not enough data

Performance Metrics

Not enough data

Not enough data

Calendar Management

Not enough data

Not enough data

Commenting/Notes

Not enough data

Not enough data

Social Media Monitoring

Not enough data

Not enough data

Workflow Management

Not enough data

Not enough data

Post Scheduling

Not enough data

Not enough data

@mentions

Not enough data

Not enough data

Multi-Channel Marketing

Not enough data

Not enough data

Tagging

Not enough data

Not enough data

Data Import/Export

Not enough data

Not enough data

Data Visualization

Not enough data

Not enough data

Monitoring

Not enough data

Not enough data

Access Controls/Permissions

Not enough data

Not enough data

Competitor Monitoring

Not enough data

Not enough data

Search/Filter

Not enough data

Not enough data

Customizable Branding

Not enough data

Not enough data

Real-Time Data

Not enough data

Not enough data

Real-Time Monitoring

Not enough data

Not enough data

Social Promotion

Not enough data

Not enough data

Social Advertising

Not enough data

Not enough data

Content Management

Not enough data

Not enough data

Reporting & Statistics

Not enough data

Not enough data

Real-Time Reporting

Not enough data

Not enough data

Campaign Scheduling

Not enough data

Not enough data

Social Performance Management

Not enough data

Not enough data

Campaign Management

Not enough data

Not enough data

API

Not enough data

Not enough data

Social Media Management[Hide 56 FeaturesShow 56 Features](javascript:void(0);)

7.3

311

Not enough data

Content & Collaboration

Content Calendar

8.1(won by default)

239

Not enough data

Content Library

7.3(won by default)

211

Not enough data

Shared Inbox

7.3(won by default)

202

Not enough data

Approval Workflows

7.5(won by default)

204

Not enough data

Users and Permissions

8.0(won by default)

229

Not enough data

Content Creation

7.6(won by default)

211

Not enough data

Image Library

Not enough data

Not enough data

Social Management

Social Analytics

8.3(won by default)

285

Not enough data

Social Publishing

7.8(won by default)

272

Not enough data

Campaign Optimization

7.4(won by default)

237

Not enough data

Multi-Account Management

7.9(won by default)

276

Not enough data

Social Ads

6.5(won by default)

208

Not enough data

Campaign Planning

7.1(won by default)

208

Not enough data

Hashtag Capabilites

7.3(won by default)

100

Not enough data

Multi-Campaign

Not enough data

Not enough data

Customer Engagement

Not enough data

Not enough data

Automated Publishing

Not enough data

Not enough data

Real-Time Analytics

Not enough data

Not enough data

Agentic AI - Social Media Management

Autonomous Task Execution

5.8(won by default)

24

Not enough data

Multi-step Planning

6.0(won by default)

24

Not enough data

Cross-system Integration

Feature Not Available

Not enough data

Adaptive Learning

Feature Not Available

Not enough data

Natural Language Interaction

Feature Not Available

Not enough data

Proactive Assistance

Feature Not Available

Not enough data

Decision Making

6.2(won by default)

23

Not enough data

Social Media Integration

Not enough data

Not enough data

Third-Party Integrations

Not enough data

Not enough data

Additional Functionality

Customizable Reports

Not enough data

Not enough data

Campaign Management

Not enough data

Not enough data

Customizable Branding

Not enough data

Not enough data

Social Advertising

Not enough data

Not enough data

Filtering

Not enough data

Not enough data

Approval Process Control

Not enough data

Not enough data

Keyword Tracking

Not enough data

Not enough data

Tagging

Not enough data

Not enough data

Activity Dashboard

Not enough data

Not enough data

Calendar Management

Not enough data

Not enough data

Workflow Management

Not enough data

Not enough data

Post Scheduling

Not enough data

Not enough data

Alerts/Notifications

Not enough data

Not enough data

Trend Analysis

Not enough data

Not enough data

API

Not enough data

Not enough data

Data Visualization

Not enough data

Not enough data

Sentiment Analysis

Not enough data

Not enough data

AI Copilot

Not enough data

Not enough data

Social Promotion

Not enough data

Not enough data

@mentions

Not enough data

Not enough data

Social Media Monitoring

Not enough data

Not enough data

Generative AI

Not enough data

Not enough data

Engagement Tracking

Not enough data

Not enough data

Collaboration Tools

Not enough data

Not enough data

Brand Tracking

Not enough data

Not enough data

Drag & Drop

Not enough data

Not enough data

Commenting/Notes

Not enough data

Not enough data

Content Management

Not enough data

Not enough data

Template Management

Not enough data

Not enough data

Media Monitoring[Hide 37 FeaturesShow 37 Features](javascript:void(0);)

7.3

821

Not enough data

Media Channels

Broadcast Media

7.3(won by default)

645

Not enough data

Print Media

7.2(won by default)

667

Not enough data

Online Media

8.5(won by default)

746

Not enough data

Geographic Coverage

Local Media

7.8(won by default)

711

Not enough data

National Media

8.3(won by default)

720

Not enough data

International Media

7.6(won by default)

644

Not enough data

Reporting

Keyword Targeting

8.2(won by default)

724

Not enough data

Custom Feeds and Alerts

8.1(won by default)

705

Not enough data

Custom Reports

7.9(won by default)

712

Not enough data

Dashboards

8.0(won by default)

739

Not enough data

Agentic AI - Media Monitoring

Autonomous Task Execution

6.3(won by default)

83

Not enough data

Cross-system Integration

6.3(won by default)

82

Not enough data

Adaptive Learning

6.2(won by default)

80

Not enough data

Natural Language Interaction

6.3(won by default)

81

Not enough data

Proactive Assistance

Feature Not Available

Not enough data

Social Media Integration

Not enough data

Not enough data

Generative AI

AI Text Generation

6.6(won by default)

291

Not enough data

AI Text Summarization

6.6(won by default)

284

Not enough data

Generative AI

Not enough data

Not enough data

Additional Functionality

Multi-Channel Marketing

Not enough data

Not enough data

Approval Process Control

Not enough data

Not enough data

Reporting & Statistics

Not enough data

Not enough data

Data Visualization

Not enough data

Not enough data

Real-Time Data

Not enough data

Not enough data

Content Library

Not enough data

Not enough data

Press Release Builder

Not enough data

Not enough data

API

Not enough data

Not enough data

Monitoring

Not enough data

Not enough data

Multi-Channel Distribution

Not enough data

Not enough data

Data Import/Export

Not enough data

Not enough data

Press Monitoring

Not enough data

Not enough data

Email Distribution

Not enough data

Not enough data

Social Media Monitoring

Not enough data

Not enough data

Search/Filter

Not enough data

Not enough data

Media Monitoring

Not enough data

Not enough data

Auto Update

Not enough data

Not enough data

AI Copilot

Not enough data

Not enough data

Audience Intelligence Platforms[Hide 15 FeaturesShow 15 Features](javascript:void(0);)

7.7

53

Not enough data

Audiences

Audience Insights

8.0(won by default)

46

Not enough data

Influencer Identification

7.3(won by default)

44

Not enough data

Buyer Personas

7.0(won by default)

42

Not enough data

Segmentation

7.4(won by default)

42

Not enough data

Data Analysis

Network Analysis

7.5(won by default)

42

Not enough data

Dashboards

8.2(won by default)

47

Not enough data

Visualizations

8.1(won by default)

43

Not enough data

Advanced Filtering

8.0(won by default)

45

Not enough data

Administration

Marketing Integrations

Feature Not Available

Not enough data

Ad Integrations

Feature Not Available

Not enough data

Data Exporting

7.9(won by default)

44

Not enough data

Agentic AI - Audience Intelligence Platforms

Autonomous Task Execution

Feature Not Available

Not enough data

Cross-system Integration

Feature Not Available

Not enough data

Adaptive Learning

Feature Not Available

Not enough data

Proactive Assistance

Feature Not Available

Not enough data

Social Media Listening Tools[Hide 66 FeaturesShow 66 Features](javascript:void(0);)

7.5

985

Not enough data

Monitoring & Listening

Social Measurement

8.1(won by default)

823

Not enough data

Influencer Identification

7.3(won by default)

707

Not enough data

Brand Monitoring

8.2(won by default)

549

Not enough data

Keyword Tracking

8.3(won by default)

537

Not enough data

Trend Analysis

7.8(won by default)

503

Not enough data

Competitor Analysis

7.9(won by default)

486

Not enough data

Social Media Monitoring

Not enough data

Not enough data

Competitor Monitoring

Not enough data

Not enough data

Hashtag Tracking

Not enough data

Not enough data

Engagement Tracking

Not enough data

Not enough data

Activity Tracking

Not enough data

Not enough data

Influencer Tracking

Not enough data

Not enough data

Impact Measurement

Not enough data

Not enough data

Agentic AI - Social Media Listening Tools

Autonomous Task Execution

6.6(won by default)

85

Not enough data

Cross-system Integration

6.6(won by default)

89

Not enough data

Adaptive Learning

6.2(won by default)

84

Not enough data

Proactive Assistance

Feature Not Available

Not enough data

Decision Making

Feature Not Available

Not enough data

AI/Machine Learning

Not enough data

Not enough data

Third-Party Integration

Not enough data

Not enough data

Social Media Integration

Not enough data

Not enough data

Data Management & Analysis

Sentiment Analysis

6.9(won by default)

793

Not enough data

Social Reporting

8.0(won by default)

820

Not enough data

Alerts and Notifications

8.1(won by default)

493

Not enough data

Advanced Data Filtering

7.8(won by default)

486

Not enough data

Additional Functionality

Negative Feedback Management

Not enough data

Not enough data

Dashboard

Not enough data

Not enough data

Audience Analytics

Not enough data

Not enough data

Multi-Account Management

Not enough data

Not enough data

API

Not enough data

Not enough data

Collaboration Tools

Not enough data

Not enough data

AI Copilot

Not enough data

Not enough data

Data Import/Export

Not enough data

Not enough data

Data Visualization

Not enough data

Not enough data

Audience Engagement

Not enough data

Not enough data

Content Publishing Options

Not enough data

Not enough data

Content Discovery

Not enough data

Not enough data

Generative AI

Not enough data

Not enough data

Performance Metrics

Not enough data

Not enough data

Natural Language Processing

Not enough data

Not enough data

Optical Character Recognition

Not enough data

Not enough data

Campaign Analytics

Not enough data

Not enough data

Multi-Language

Not enough data

Not enough data

Multi-Channel Data Collection

Not enough data

Not enough data

Reporting/Analytics

Not enough data

Not enough data

Audience Targeting

Not enough data

Not enough data

Commenting/Notes

Not enough data

Not enough data

Approval Process Control

Not enough data

Not enough data

Content Library

Not enough data

Not enough data

Reporting & Statistics

Not enough data

Not enough data

Social Promotion

Not enough data

Not enough data

Real-Time Analytics

Not enough data

Not enough data

Customer Engagement

Not enough data

Not enough data

Automated Publishing

Not enough data

Not enough data

Benchmarking

Not enough data

Not enough data

Boolean Search

Not enough data

Not enough data

Tagging

Not enough data

Not enough data

Visual Analytics

Not enough data

Not enough data

Access Controls/Permissions

Not enough data

Not enough data

Reputation Management

Not enough data

Not enough data

Social Listening

Not enough data

Not enough data

Social Advertising

Not enough data

Not enough data

Customizable Reports

Not enough data

Not enough data

Campaign Management

Not enough data

Not enough data

Content Management

Not enough data

Not enough data

Workflow Management

Not enough data

Not enough data

Influencer Marketing Platforms[Hide 70 FeaturesShow 70 Features](javascript:void(0);)

7.2

222

Not enough data

Influencer Marketing

Influencer Recruitment

7.8(won by default)

206

Not enough data

Influencer Scoring

7.8(won by default)

206

Not enough data

Audience Analysis

8.0(won by default)

211

Not enough data

Influencer Segmentation

7.7(won by default)

199

Not enough data

Influencer Collaboration

7.4(won by default)

197

Not enough data

User-Generated Content (UGC) Management

6.9(won by default)

162

Not enough data

Content Approval

7.4(won by default)

170

Not enough data

Campaign Analytics

8.0(won by default)

199

Not enough data

Reporting and Dashboards

7.9(won by default)

200

Not enough data

Data Importing and Exporting Tools

7.7(won by default)

185

Not enough data

Influencer Whitelisting

Feature Not Available

Not enough data

Influencer Compensation

6.7(won by default)

148

Not enough data

Social Commerce

6.7(won by default)

135

Not enough data

E-Commerce Integration

6.3(won by default)

115

Not enough data

Trend Analysis

Not enough data

Not enough data

Real-Time Analytics

Not enough data

Not enough data

Multi-Campaign

Not enough data

Not enough data

Demographic Data

Not enough data

Not enough data

Social Media Integration

Not enough data

Not enough data

Campaign Segmentation

Not enough data

Not enough data

Communication Management

Not enough data

Not enough data

Influencer Relationship Management

Not enough data

Not enough data

Social Performance Management

Not enough data

Not enough data

Campaign Management

Not enough data

Not enough data

Multi-Channel Management

Not enough data

Not enough data

Contact Management

Not enough data

Not enough data

Content Management

Not enough data

Not enough data

Rewards Management

Not enough data

Not enough data

Workflow Management

Not enough data

Not enough data

Activity Dashboard

Not enough data

Not enough data

Agentic AI - Influencer Marketing Platforms

Autonomous Task Execution

Feature Not Available

Not enough data

Multi-step Planning

Feature Not Available

Not enough data

Cross-system Integration

5.5(won by default)

7

Not enough data

Adaptive Learning

Feature Not Available

Not enough data

Proactive Assistance

6.0(won by default)

7

Not enough data

Decision Making

Feature Not Available

Not enough data

Third-Party Integrations

Not enough data

Not enough data

Campaign Planning

Not enough data

Not enough data

Additional Functionality

Data Visualization

Not enough data

Not enough data

Keyword Tracking

Not enough data

Not enough data

Search/Filter

Not enough data

Not enough data

Social Advertising

Not enough data

Not enough data

Influencer Tracking

Not enough data

Not enough data

Social Promotion

Not enough data

Not enough data

Conversion Tracking

Not enough data

Not enough data

Payment Tracking

Not enough data

Not enough data

Customizable Reports

Not enough data

Not enough data

Email Marketing

Not enough data

Not enough data

Approval Process Control

Not enough data

Not enough data

Alerts/Notifications

Not enough data

Not enough data

Performance Metrics

Not enough data

Not enough data

Data Import/Export

Not enough data

Not enough data

Campaign Scheduling

Not enough data

Not enough data

Engagement Tracking

Not enough data

Not enough data

Monitoring

Not enough data

Not enough data

Contact Database

Not enough data

Not enough data

Influencer Discovery

Not enough data

Not enough data

Multi-Channel Marketing

Not enough data

Not enough data

Social Media Monitoring

Not enough data

Not enough data

Activity Tracking

Not enough data

Not enough data

Customizable Branding

Not enough data

Not enough data

ROI Tracking

Not enough data

Not enough data

AI Copilot

Not enough data

Not enough data

Reporting & Statistics

Not enough data

Not enough data

CRM

Not enough data

Not enough data

Faceted Search/Filter

Not enough data

Not enough data

Categorization/Grouping

Not enough data

Not enough data

Filtering

Not enough data

Not enough data

Generative AI

Not enough data

Not enough data

API

Not enough data

Not enough data

PR Analytics[Hide 2 FeaturesShow 2 Features](javascript:void(0);)

6.7

159

Not enough data

Generative AI

AI Text Generation

6.6(won by default)

155

Not enough data

AI Text Summarization

6.7(won by default)

154

Not enough data

Answer Engine Optimization (AEO)[Hide 10 FeaturesShow 10 Features](javascript:void(0);)

Not enough data

Not enough data

AI Visibility & Tracking

AI Mention Tracking

Not enough data

Not enough data

AI Search Ranking Insights

Not enough data

Not enough data

Sentiment & Brand Analysis

AI Sentiment Monitoring

Not enough data

Not enough data

AI Hallucination Detection

Not enough data

Not enough data

Competitive Benchmarking

Industry AI Sentiment Benchmarking

Not enough data

Not enough data

Competitor AI Presence Comparison

Not enough data

Not enough data

AI Content Optimization

Semantic Optimization for AI Models

Feature Not Available

Not enough data

AI-Driven Content Recommendations

Not enough data

Not enough data

Reporting & Alerts

Real-Time AI Mention Alerts

Feature Not Available

Not enough data

AI Visibility Reporting

Not enough data

Not enough data

Media and Influencer Targeting[Hide 16 FeaturesShow 16 Features](javascript:void(0);)

7.4

530

Not enough data

Database

Media Database

7.9(won by default)

490

Not enough data

Contact/Campaign Management

7.9(won by default)

416

Not enough data

Newsroom

8.0(won by default)

390

Not enough data

Outreach

Media Distribution

8.1(won by default)

433

Not enough data

PR Planner

7.5(won by default)

146

Not enough data

Social Media Services

7.7(won by default)

349

Not enough data

Reporting

Monitoring

8.5(won by default)

486

Not enough data

Response Desk

8.3(won by default)

362

Not enough data

Impact Measurement

8.1(won by default)

413

Not enough data

Agentic AI - Media and Influencer Targeting

Autonomous Task Execution

5.8(won by default)

20

Not enough data

Cross-system Integration

6.0(won by default)

19

Not enough data

Adaptive Learning

6.0(won by default)

19

Not enough data

Natural Language Interaction

6.0(won by default)

19

Not enough data

Proactive Assistance

6.0(won by default)

19

Not enough data

User Rights/Roles

Version Control

7.7(won by default)

305

Not enough data

Team Collaboration

8.0(won by default)

327

Not enough data

Reviews

Reviewers' Company Size

[![Meltwater](https://images.g2crowd.com/uploads/product/hd_favicon/1520621978/meltwater.svg "Meltwater")](https://www.g2.com/products/meltwater/reviews)

Meltwater

Small-Business(50 or fewer emp.)

41.4%

Mid-Market(51-1000 emp.)

38.0%

Enterprise(\> 1000 emp.)

20.6%

[![Monitoring Alerts](https://images.g2crowd.com/uploads/product/image/thumb_square/thumb_square_e4f4fbbc55533fdf4fba3edc0153ca06/monitoring-alerts.png "Monitoring Alerts")](https://www.g2.com/products/monitoring-alerts/reviews)

Monitoring Alerts

Small-Business(50 or fewer emp.)

46.2%

Mid-Market(51-1000 emp.)

23.1%

Enterprise(\> 1000 emp.)

30.8%

Small-Business

(50 or fewer emp.)

41.4%

46.2%

Mid-Market

(51-1000 emp.)

38.0%

23.1%

Enterprise

(\> 1000 emp.)

20.6%

30.8%

Reviewers' Industry

[![Meltwater](https://images.g2crowd.com/uploads/product/hd_favicon/1520621978/meltwater.svg "Meltwater")](https://www.g2.com/products/meltwater/reviews)
Meltwater

Marketing and Advertising

15.2%

Public Relations and Communications

14.7%

Non-Profit Organization Management

6.9%

Higher Education

5.4%

Information Technology and Services

3.1%

Other

54.7%

[![Monitoring Alerts](https://images.g2crowd.com/uploads/product/image/thumb_square/thumb_square_e4f4fbbc55533fdf4fba3edc0153ca06/monitoring-alerts.png "Monitoring Alerts")](https://www.g2.com/products/monitoring-alerts/reviews)
Monitoring Alerts

Public Relations and Communications

15.4%

Higher Education

15.4%

Writing and Editing

7.7%

Real Estate

7.7%

Marketing and Advertising

7.7%

Other

46.2%

Alternatives

**Meltwater Alternatives**

 ![Onclusive](https://images.g2crowd.com/uploads/product/hd_favicon/d52cd01950ff1a43eaf4f9e4605a994b/onclusive.svg "Onclusive")

[
Onclusive
](/products/onclusive/reviews)

 ![Semrush](https://images.g2crowd.com/uploads/product/hd_favicon/e6c872117633137a9a91ffa14ee3ce41/semrush%282%29.svg "Semrush")

[
Semrush
](/products/semrush/reviews)

 ![CisionOne](https://images.g2crowd.com/uploads/product/hd_favicon/b4ca5ad21171e3bb86489ac76b227c9b/cisionone.svg "CisionOne")

[
CisionOne
](/products/cisionone/reviews)

 ![Muck Rack](https://images.g2crowd.com/uploads/product/hd_favicon/d8da081f32df98b70340b5607b684c17/muck-rack.svg "Muck Rack")

[
Muck Rack
](/products/muck-rack/reviews)

**Monitoring Alerts Alternatives**

 ![Mention](https://images.g2crowd.com/uploads/product/hd_favicon/1502380450/mention.svg "Mention")

[
Mention
](/products/mention/reviews)

 ![CisionOne](https://images.g2crowd.com/uploads/product/hd_favicon/b4ca5ad21171e3bb86489ac76b227c9b/cisionone.svg "CisionOne")

[
CisionOne
](/products/cisionone/reviews)

 ![TVEyes](https://images.g2crowd.com/uploads/product/hd_favicon/020939fa9400cd4821d6fa35c91af3ab/tveyes.svg "TVEyes")

[
TVEyes
](/products/tveyes/reviews)

 ![Muck Rack](https://images.g2crowd.com/uploads/product/hd_favicon/d8da081f32df98b70340b5607b684c17/muck-rack.svg "Muck Rack")

[
Muck Rack
](/products/muck-rack/reviews)

### Spotlight Categories

- [Applicant Tracking Systems (ATS)](https://www.g2.com/categories/applicant-tracking-systems-ats)
- [Bot Platforms Software](https://www.g2.com/categories/bot-platforms)
- [Account-Based Orchestration Platforms](https://www.g2.com/categories/account-based-orchestration-platforms)
- [Cloud Content Collaboration Software](https://www.g2.com/categories/cloud-content-collaboration)