G2 reviewers report that Meltwater excels in media monitoring, boasting a near-perfect score in this area. Users appreciate its comprehensive global coverage, which provides a broad picture of brand presence across various media channels, making it a robust choice for businesses needing extensive monitoring capabilities.
Users say Mentionlytics stands out for its affordability and user-friendly interface. Many find it to be a cost-effective solution for tracking brand mentions, with intuitive features that deliver clear, actionable insights, particularly in keyword tracking and sentiment analysis.
Reviewers mention that Meltwater's customer support is responsive and helpful, which is crucial for users who may need assistance during setup or while navigating the platform. This level of support contributes to a smoother user experience, especially for those new to media intelligence tools.
According to verified reviews, Mentionlytics users highlight its ease of use, scoring significantly higher than Meltwater in this area. The platform's structured dashboard and clear overview make it easy for users to navigate and extract valuable insights without a steep learning curve.
G2 reviewers report that while Meltwater has a strong overall performance, it sometimes struggles with customization to fit specific workflows. Users have noted challenges in configuring the tool to meet their unique needs, which can hinder its effectiveness for some businesses.
Users say that Mentionlytics provides excellent sentiment analysis capabilities, helping businesses proactively identify potential reputational risks. This feature, along with its reliable keyword tracking, makes it a valuable tool for brands looking to manage their online presence effectively.
How do I make Meltwater work for our organization?
3 Comments
AS
I find it helpful to make customized reporter/influencer lists (based on geography, issue, etc). Makes it easy to do rapid-response outreach.Read more
How soon will sysomos and meltwater fully be integrated?
2 Comments
FA
Hi Janay. Sorry I don't know the answer to that question. Hopefully a Meltwater rep or someone else can answer it. I suggest simply contacting Meltwater...Read more
How much does meltwater cost?
2 Comments
GS
Basic modules, with 4 users and a maximum of 20 searches (imagine it as no more than 20 quieres saved at the same time), 12K a year. Twitter data, unlimited....Read more
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